Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10487190December 3, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS BRAKE FAILURES. THE FRONT AND REAR BRAKE PADS AND ROTORS WERE REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE DEALER ADVISED THAT THE REAR BRAKES WERE NOT RELEASING. IN ADDITION, THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487186December 3, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN, LIGHTS AND WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PORTAL INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487242December 3, 2012
STRUCTURE, SEATS
WE WERE STOPPED BEHIND AN AMBULANCE IN TRAFFIC WHEN A LARGE PICK-UP TRUCK BARRELED INTO US. DRIVER WAS INTOXICATED. MY 5-YEAR OLD DAUGHTER WAS STRAPPED INTO THE BUILT-IN BOOSTER SEAT IN THE MIDDLE BENCH. ON IMPACT, THE WHOLE BENCH CAME OUT OF THE FLOOR AND FLIPPED HER FORWARD AND THEN BACKWARDS. SHE SUSTAINED A BLACK EYE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486402November 28, 2012
SERVICE BRAKES
WHILE DRIVING RUSTED BRAKELINE RUPTURED AND LOST FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485944November 25, 2012
ELECTRICAL SYSTEM, STEERING, ENGINE
DRIVING THE VEHICLE ON A RESIDENTIAL STREET. ENGINE QUIT SUDDENLY AND UNEXPECTEDLY. STEERING AND BRAKES FAILED. VEHICLE WENT OFF THE ROAD, OVER THE CURB AND CAME TO A STOP. NO PROPERTY DAMAGE OR BODILY HARM. IF WE HAD BEEN TRAVELING AT HIGHWAY SPEEDS, FEAR OF DEATH WOULD HAVE BEEN A REAL CONCERN. THE ENGINE WOULD NOT START FOR APPROXIMATELY A MINUTE AFTER THE INCIDENT. ENGINE FINALLY STARTED AND THE VEHICLE WAS TAKEN TO A DODGE DEALERSHIP. DIAGNOSED AS A 'BAD WIN MODULE' (WIRELESS IGNITION NODE). THE TECHNICIAN ACTUALLY GUESSED THE PROBLEM WAS THE WIN MODULE BEFORE DIAGNOSING THE PROBLEM. HE SAID IT WAS A 'FAIRLY COMMON PROBLEM'. AN ONLINE INVESTIGATION REVEALED THIS PART HAS A RECALL ASSOCIATED WITH IT IN THE 2010 DODGE GRAND CARAVAN (OUR DODGE GRAND CARAVAN IS A 2008). THE REASON I AM WRITING THE NHTSA IS THE NEWLY REPLACED WIN MODULE IS CLEARLY A REDESIGNED PART. IT LOOKS AND FUNCTIONS DIFFERENTLY THAN THE OLD, FAULTY WIN MODULE. IF DODGE REDESIGNED THE PART, THEY MUST HAVE ASSUMED THE EARLIER DESIGN WAS DEFECTIVE IN SOME WAY. TO JUSTIFY THE NEED FOR A REDESIGN, THERE HAD TO BE SOME DRIVING FACTOR LIKE IMPROVED SAFETY. IT IS MY BELIEF THAT THIS DEFECT HAD THE REAL POTENTIAL OF CAUSING DEATH AND I AM REQUESTING THE NHTSA INVESTIGATE THIS MATTER. AM I THE FIRST TO HAVE LODGED A COMPLAINT REGARDING THIS PART? THANK YOU FOR YOUR TIME AND ATTENTION. I LOOK FORWARD TO YOUR RESPONSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486861November 24, 2012
SERVICE BRAKES, HYDRAULIC
DEALERSHIP INFORMED ME THAT FRONT AND REAR BRAKES NEEDED TO BE REPLACED. MINIVAN IS NOT DRIVEN IN THE CITY, NO STOP AND GO TRAFFIC, MAJORITY OF MILES WERE DONE ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485839November 23, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LIGHTS STOPPED WORKING. NOT SIMPLE BULB REPLACEMENT, MAJOR ELECTRICAL PROBLEM IN POWER DISTRIBUTION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485425November 21, 2012
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A CHILD BECAME CAUGHT IN THE PATH OF THE CLOSING AUTOMATIC SLIDING DOOR. THE CHILD BECAME PINNED TO THE FRAME AND SUSTAINED MINOR BRUISING AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD WAS DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 93,572. UPDATED 1/2/13 *CN UPDATED 01/09/13
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10485420November 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485440November 21, 2012
EXTERIOR LIGHTING
I GOT IN THE VEHICLE AT NIGHT. TURNED ON HEADLIGHTS AND THEY WOULD NOT COME ON. PLAYED WITH SWITCH AND THEY FLASHED ON. DRIVING DOWN THE ROAD THEY WENT OUT AND I HAD TO PULL OVER AND PLAY WITH THE SWITCH TO GET THEM TO COME BACK ON. THEY ARE NOW, 2 WEEKS LATER, AT THE POINT THAT I CANNOT DRIVE AT NIGHT. THEY WILL NOT STAY ON, FLASH ON THEN GO OFF WITHIN A FEW SECONDS. AFTER DOING RESEARCH I HAVE FOUND THIS TO BE A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485264November 20, 2012
VISIBILITY/WIPER, EXTERIOR LIGHTING
I WAS DRIVING HOME AT 10:30 AT NIGHT ON THURSDAY THE 15TH OF NOVEMBER 2012 DRIVING 65 MPH ON STATE HIGHWAY 64 IN PAWNEE COUNTY OKLAHOMA AND THE WINDSHIELD WIPERS WENT ON BY THEMSELVES AND THEN THE HEAD LIGHTS WENT OFF BY THEMSELVES. I TOOK THE VEHICLE TO THE DODGE DEALER AND THEY RECOMMENDED THAT I REPLACE A CLOCK SPRING BUT WEREN'T EVEN SURE IF THAT WOULD FIX THE HEADLIGHT ISSUE. NOT TO MENTION CHARGING ME $300 FOR THE PART WHEN I HAVE THE EXTENDED ELECTRONICS WARRANTY ON THE VEHICLE. I FEEL THAT THIS IS A VERY MAJOR SAFETY ISSUE AND DODGE NEEDS TO LOOK INTO IT FURTHER AND CORRECT THE ISSUE AT NO CHARGE TO THE OWNERS, THIS IS OBVIOUSLY A MANUFACTURER DEFECT. THERE IS NO REASON THIS VEHICLE SHOULD HAVE THIS ISSUE. IT IS A LIABILITY TO DODGE IF NOT CORRECTED. PLEASE LOOK INTO THIS ISSUE AS IT COULD END UP COSTING SOMEONE THEIR LIFE. I WOULD LIKE TO MAKE SURE THAT THIS GETS LOOKED INTO. PLEASE SEND ME A SUPERVISORS NUMBER OR EMAIL SO I MAKE SURE THIS GETS ATTENTION. IF I DO NOT HEAR SOMETHING BACK WITHIN 48 HOURS, I WILL CONTACT THE SECRETARY OF TRANSPORTATION MYSELF, A MR. RAY LAHOOD THROUGH SENATOR COBURN. I AM REALLY PISSED OFF ABOUT THE SITUATION. YOU DRIVE DOWN A ROAD WITH YOUR FAMILY IN THE DARK OF NIGHT AND UNEXPECTEDLY YOUR HEADLIGHTS GO OUT AND YOU RISK YOUR FAMILIES LIFE. DODGE DIDN'T ACT LIKE IT WAS A BIG DEAL, BUT IT COULD END UP BEING A MAJOR LIABILITY FOR THEM IF THEY DO NOT REMEDY THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485331November 20, 2012
SEATS
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AS SHE ATTEMPTED TO POSITION THE REAR PASSENGER'S SEAT UPRIGHT, THE HEAD REST SLAMMED DOWN AND INJURED A CHILD PASSENGER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10485505November 19, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTDOWN WHILE DRIVING. *SMD SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE WOULD FULLY SHUTDOWN; ENGINE OFF, RADIO OFF, POWER LOCKS DISABLED, WINDSHIELD WIPES OFF ETC. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, ONLY TO GET THE VEHICLE BACK, WITH THE PROBLEM STILL PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485021November 17, 2012
SERVICE BRAKES
I BOUGHT MY USED DODGE GRAND CARAVAN 10 IN 2011. A FEW MONTHS AFTER I DID IT, THE CAR STARTED SHAKING REALLY BAD IN THE STEERING WHEEL WHEN I WAS BRAKING. I TOOK IT TO THE DEALERSHIP, AND INFORM THEM ABOUT THE ISSUE. THEY TOLD ME EVERYTHING WAS PERFECT, AND BRAKES WERE IN EXCELLENT CONDITION. (09/17/2012). TWO MONTHS LATER, THE REAR RIGHT BRAKE HAVE A CRACK. AND THE SOUND COMING FROM THE BACK IS HORRIBLE. I TOOK MY CAR AGAIN TODAY (11/17/12) AND THEY SAID, THIS CAR NEEDS TOTAL REPLACE OF ROTORS AND BRAKES. I WAS SURPRISED! I EXPLAINED THEM WHAT THEY TOLD ME LAST TIME, BUT THE GUY SAID " WELL, EVEN TODAY OR TWO MONTHS AGO, YOU HAVE TO CHANGE EVERYTHING BECAUSE THAT IS WHAT WE DO HERE." WHEN I TRIED TO TALK WITH THE MANAGER, HIS ASSISTANT TOLD ME THAT HE WAS NOT ABLE TO TALK TO ME, BECAUSE HE WAS AT LUNCH LITERALLY, HE SAID " THIS IS GOING TO TAKE A WHILE...." THEY COULD TELL ME BEFORE, AT LEAST WARNING ME ABOUT THIS, BUT I GUESS THEY DIDN'T EVEN CHECK MY CAR THE FIRST TIME. I DON'T DRIVE THIS CAR MORE THAT 20 MILES EVERYDAY, FOR THE BRAKES TO DAMAGED SO SEVERELY. I HAVE MY KIDS IN THIS CAR EVERYDAY. I AM SCARED NOW DRIVING THAT CAR. IT IS CRAZY SHAKING! THE BRAKES ARE TOTALLY DAMAGED AND THIS COULD BE FIXED PREVIOUSLY.... THIS HAS TO BE SERIOUSLY INVESTIGATED. PLEASE DON'T WAIT UNTIL SOMEBODY DIE BECAUSE OF THIS. I HAD FOUND THOUSANDS OF CASES LIKE THIS ALL OVER THE INTERNET AND WITH FRIENDS. DO SOMETHING ABOUT THIS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484888November 16, 2012
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT BRAKE PADS HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO VIBRATE ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL WHERE THE FRONT AND REAR ROTORS, AND BRAKE PADS WERE REPLACED. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AS THE CD JOINT SEAL, WHICH FAILED AND CAUSED THE LUBRICANT TO COVER THE FRONT SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22 AND THE CURRENT MILEAGE WAS 24,165.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484808November 15, 2012
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5-30 MPH, THE VEHICLE WOULD STALL AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT WOULD RESTART THE VEHICLE WITHOUT ANY ISSUES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS. AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS ADVISED THAT THE FUEL INJECTION SYSTEM COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED BY CLEANING THE FUEL INJECTORS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. UPDATED 12/14/12 *BF THE CONSUMER STATED WHEN THE ENGINE DIED, THE STEERING AND BRAKES WOULD DIE AS WELL. THE ENGINE HAD WHILE HALF THROUGH MAKING A LEFT TURN, TWICE BACKING OUT OF THE DRIVEWAY, AND TWICE GOING OVER A SPEED BUMP AT 12-15 MPH. UPDATED 12/19/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484701November 14, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WHENEVER THE CONTACT WOULD ATTEMPT A TURN. THE LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE CONTROLS ON THE STEERING WHEEL FAILED AND LATER, THE HORN ALSO FAILED. AFTER PERFORMING EXTENSIVE RESEARCH, THE CONTACT CONCLUDED THAT THE CLOCK SPRING FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND NEITHER OFFERED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484728November 14, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER LOCKS FAILED, THEY DID NOT WORK WITH THE KEY BUTTONS OR BY PUSHING THE LOCK BUTTON ON THE DOOR. I TOOK THE IOD FUSE OUT AND PUT IT BACK IN AND IT IS WORKING FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484481November 13, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED A SMALL LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO STATED THAT THE FUEL INJECTOR RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484489November 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2001 DODG EGRAND CARAVAN. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS SHIFTED IN DRIVE AND THE STEERING WHEEL WAS TURN TO THE LEFT THE GEAR SHIFT GOES INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THE VEHICLE HAD AN AUTOMATIC/ MANUAL TRANSMISSION THAT WAS ABLE TO SHIFT WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THAT WAS HOW THE VEHICLE WAS DEISIGN. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,548.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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