Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10544544September 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT IF HE HAD BEEN DRIVING AT GREATER SPEEDS, THEN THE AIR BAGS WOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10544556September 20, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
OUR VAN WAS PARKED OUTSIDE OUR HOUSE (AFTER BEING DRIVEN 6 MILES & SITTING FOR 10 MINUTES) & I STARTED HEARING THE HORN TRYING TO MAKE A HONKING SOUND, WENT OUTSIDE & NOTICED THE LIGHTS FLICKERING, THE WIPERS GOING AT TOP SPEED W/WASHER FLUID SPRAYING, & THE HORN WAS TRYING TO HONK. I TRIED PUSHING THE UNLOCK BUTTON ON MY KEY FOB & NOTHING HAPPENED. I WAS ABLE TO UNLOCK THE DOOR WITH THE KEY BUT ENTERING & OPENING ALL THE DOORS DID NOTHING. I TRIED STARTING THE VAN & IT WOULDN'T STAY ON. THE HORN EVENTUALLY WENT ON AT FULL FORCE & A SOLID SOUND. WE HAD TO DISCONNECT THE BATTERY FOR IT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544604September 20, 2013
ELECTRICAL SYSTEM
WHILE DRIVING AT 15 MPH THE WINDSHIELD WIPERS, THE RADIO AND ALL THE DASHBOARD LIGHTS CAME ON. THE LIGHTS KEPT BLINKING ON AND OFF. NO IDEA WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544407September 19, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WOULD NOT ILLUMINATE WHEN AN OCCUPANT WAS PRESENT IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SENOR WOULD NOT FUNCTION UNLESS THE OCCUPANT WAS POSITIONED CORRECTLY IN THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543720September 17, 2013
TIRES
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE TIRES. *SMD THE CONSUMER STATED HIS WIFE NOTICED THE LEFT FRONT TIRE WAS FLAT. THE TOW TRUCK DRIVER REMOVED THE TIRE, AND REPLACED IT WITH THE SPARE. AN INSPECTION OF THE TIRE, REVEALED HEAVY DETERIORATION INSIDE AND OUTSIDE THE RUBBER AND A SEPARATION OF THE RUBBER EXPOSING THE INNER METALS. THE DEALER AGREED TO REPLACE THE FAULTY THE TIRE. ALSO, THE TIRES ON THE REAR, WERE SHOWING THE SAME SIGNS, AS THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544044September 17, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON A FLAT ROAD, THE ESC/SLIPPER ROAD SIGN COMES ON, CAR LOSES POWER, IS UNSTEERABLE AND STOPS IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED 5 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544102September 17, 2013
ELECTRICAL SYSTEM
THIS VEHICLE IS A DEATH TRAP WAITING TO HAPPEN. THE VAN WAS GOING 65 MPH DOWN THE FREEWAY WHEN ALL OF A SUDDEN ALL OF THE ELECTRIC WENT OFF, INCLUDING THE POWER STEERING AND POWER BRAKES. IF THIS IS NOT CONSIDERED A SAFETY HAZARD, PLEASE LET ME KNOW WHAT IS. I HAVE A FAMILY OF 5 INCLUDING MY HUSBAND AND THIS IS OUR MAIN PORT OF TRANSPORTATION SINCE HE WAS UNEMPLOYED OVER TWO YEARS AGO. WE ARE NOW GETTING BACK ON OUR FEET BUT CANNOT AFFORD TO TRADE THIS VEHICLE IN. BY THE LOOKS OF THE COMPLAINTS, THERE ARE 800 OR SO MORE IN REGARDS TO THE ELECTRIC ISSUE. WHEN IS THIS GOING TO GET TAKEN CARE OF? WHEN SOMEONE GETS KILLED? WE ARE OPERATING TICKING TIME BOMBS AND IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED. I HAVE HAD SEVERAL PEOPLE LOOK AT THIS VAN AND THEY CAN'T SEEM TO FIND THE PROBLEM, HOWEVER, ONE PERSON DID SAY IT NEEDED AN ADDITIONAL GROUND WIRE ADDED, AND IT HAS HELPED, BUT STILL DID NOT FIX THE PROBLEM AS THE ELECTRIC IS GOING IN AND OUT. PLEASE HAVE THIS VEHICLE RECALLED BEFORE SOMEONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543835September 16, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCK SYSTEM FAILED. THE TWO SLIDING DOORS, THE DRIVER AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN ELECTRONICALLY AND COULD ONLY BE OPENED MANUALLY. THE CONTACT RESET THE DOOR LOCK SYSTEM HIMSELF HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543667September 15, 2013
WHEELS, TIRES
LOW TIRE PRESSURE LIGHT CAME ON WHILE DRIVING 70 MPH PULLED OVER TO CHECK TIRE WHILE CHECKING THE TIRE PRESSURE IN TIRE THE TPMS SENSOR/VALVE STEM BROKE CAUSING ALL OF THE AIR TO ESCAPE FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543682September 15, 2013
ELECTRICAL SYSTEM
3 WEEKS PRIOR TO THIS INCIDENT THE VEHICLE WAS NOT STARTING SO THE LOCAL DEALERSHIP ORDERED A WIN . IT TOOK THREE WEEKS TO GET THE PART(WIN). WE GOT THE VAN BACK AND NOW IT IS STARTING TO HAPPEN AGAIN. THE DEALERSHIP SAID THAT THEY HAVE TO GO THROUGH CHRYSLER TO ORDER THE PART BECAUSE THEY BASICALLY QUIT USING THE MANUFACTURER AND ARE USING A NEW ONE NOW . NOW, WHY HAS THERE NOT BEEN A RECALL ON THIS PART? COST OF ALL SO FAR HAS BEEN 680.00 . THIS INCLUDES TOW, PART AND LABOR. THE PROBLEM IS STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543297September 12, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE CHECKING THE TIRE PRESSURE IN A CUSTOMER'S TIRE THE TPMS SENSOR/VALVE STEM BROKE CAUSING ALL OF THE AIR TO ESCAPE FROM THE TIRE. THE TIRE WAS REPAIRED FOR $45. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543382September 12, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
I PURCHASED MY VAN IN MARCH OF 2009 FROM LEE CHRYSLER. IT WAS A ONE OWNER WITH SOME WARRANTY LEFT ON IT. A WEEK OR TWO, MAYBE LESS MY HUSBAND AND I HAD PROBLEMS WITH THE KEYLESS ENTRY KEYS NOT OPENING THE VAN. AFTER SEVERAL TRIPS TO THE DEALERSHIP THAT PROBLEM WAS RESOLVED. FROM THAT TIME ON, EVERY FEW MONTHS THERE WAS ANOTHER PROBLEM. I HAVE ALL THE DOCUMENTATION, AS TO WHEN ALL THE WORK WAS DONE AND WHAT. WHEN I PURCHASED THE VAN THE PREVIOUS OWNERS HAD ALREADY REPLACED THE BRAKES AND STARTER. I FOUND THIS OUT WHEN I HAD TO REPLACE THE BRAKES OCTOBER 2011 AND THE STARTER IN THE SPRING OF 2012. SINCE THESE ITEMS WERE UNDER WARRANTY IN 2008, THE FIRST TIME THEY WERE REPLACED, I THINK IT WAS THE DEALERSHIPS PLACE TO TELL ME THAT THIS WORK HAD BEEN DONE. IN JULY 2013 THE IGNITION STOPPED WORKING AND I HAD TO HAVE IT REPLACED. LEE CHRYSLER DOESN'T HAVE CARS TO LOAN, I HAD TO RENT ONE AT MY EXPENSE. THEY ORDERED AND REPAIRED THE IGNITION, THEN MY KEYS WOULD NOT PROGRAM TO THE NEW IGNITION, SO I HAD TO WAIT, PAYING FOR THE RENTAL ANOTHER 3 DAYS FOR THEM TO ORDER NEW KEYS, AT MY EXPENSE. THE COMPANY SHOULD HAVE KNOW THAT OLD KEYS, THE TYPE I HAVE, WOULD NOT PROGRAM TO A NEW IGNITION. THIS IS JUST THE THINGS THAT I HAVE RECEIPTS FOR. THE RECALLS I DON'T HAVE ALL OF THEM, BUT YOU HAVE THAT LIST. I THINK SINCE THE COMPANY SOLD ME A BAD VAN IN THE BEGINNING THAT THEY SHOULD HELP ME GET INTO A VEHICLE I COULD AFFORD TO REPLACE THIS ONE. OK I KNOW YOU SAY WHY DIDN'T I CONTACT YOU OR SOMEONE BEFORE NOW. I DID WRITE TO CHRYSLER CO. IN 2010 AND THEY SAID THEY WERE SORRY I WAS UNHAPPY WITH MY VAN, BUT THERE WASN'T ANYTHING THEY COULD DO. I ALSO SENT THEM A E-MAIL. THEY WILL NOT DO ANYTHING, MY VAN ONLY HAS 70,000 MILES ON IT. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542562September 9, 2013
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
WAS ENTERING A PARKING PLACE. RIGHT FOOT ON TOP OF BRAKE. WHILE MY CAR WAS MOVING AT IDOL SPEED-THE ENGINE RPM'S SPEED SURGES CAUSING NO CONTROL IN STEERING, BRAKE . THE SURGEING OVER RIDES THE BRAKE. STEERING, EVERYTHING.. HIT PARKED CAR. YOU HAVE NO CONTROL IN SITUATION. HAD ANOTHER "2010" VAN & SAME THING HAPPENED GOING THRU GARAGE DOOR -2ND TIME ALMOST HIT BUILDING AT MY DENTIST BUILDING. DEALERSHIP MADE DEAL & SWITCHED TO PRESENT VAN. NOW THIS ONE HAS DONE IT. CHRYSLER HAS INSPECTED VAN FOR TWO WEEKS. THEY FOUND NOTHING WRONG . CASE NUMBER AT CHRYSLER IS #23859956. CAN'T DRIVE THIS VAN AGAIN. NEXT TIME MAY INJURE OR KILL SOMEONE. FOUND MANY WITH SAME TROUBLE ON INTERNET. HOW DO WE GET CHRYSLER TO NOTICE BEFORE SOMEONE IS BADLY HURT. THEY ARE WAITING FOR ME TO PICK UP MY VAN?????. DON'T KNOW IF I CAN DO IT. ALSO HAVE TO FIX BUMPER FOR $800.00 . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542764September 9, 2013
POWER TRAIN, ELECTRICAL SYSTEM
I WAS STOPPED AT MY CHURCH FOR A WOMEN'S BANQUET WHEN I REALIZED I COULD NOT REMOVE MY KEY FROM THE IGNITION. AFTER ABOUT 20 MINUTES OF PLAYING WITH IT, I BECAME FRUSTRATED. I THEN TURNED IT ON AND TRIED TO PUT IT IN REVERSE SO I COULD LEAVE, AND IT WOULD NOT BUDGE. MY HUSBAND HAS HAD TO INSERT A BUTTER KNIFE IN THE TOP IN ORDER TO FORCE IT TO CHANGE GEARS SO WE COULD GET IT HOME. WE WILL BE GETTING IT LOOKED AT TOMORROW AND HOPEFULLY REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542542September 8, 2013
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHILE DRIVING DOWN THE ROAD, VEHICLE WILL SUDDENLY SHUTOFF AND HORN WILL BLARE AND WINDSHIELD WIPERS WILL BECOME ACTIVE. OTHER TIMES, THE LIGHTS WILL FLICKER AND BECOME INOPERATIVE AT NIGHT. MOST LIKELY TO SHUT OFF WHEN NEGOTIATING A TURN. I HAVE TAKEN THE VEHICLE TO THE DEALER 8 TIMES FOR THIS ISSUE BUT THEY HAVE BEEN UNABLE TO RECREATE THE SITUATION AND SUCH UNABLE TO DIAGNOSE. THERE ARE MANY INSTANCES ACROSS THE COUNTRY ON REVIEW BOARDS AND DISCUSSION WEBSITES WITH THE SAME SYMPTOMS BUT THE DEALER IS STILL UNWILLING TO DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542408September 7, 2013
ELECTRICAL SYSTEM
HEADLIGHTS WORK INTERMITTENTLY. THEY WILL QUIT WORKING UNEXPECTEDLY WHILE DRIVING. MECHANIC HAS BEEN WORKING ON THEM FOR A MONTH TRYING TO FIGURE OUT WHICH COMPONENT IS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542274September 6, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE KEY WAS NOT RECOGNIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541916September 4, 2013
TIRES, TIRES:SIDEWALL
AT 42,039 MILES ON A 2011 DODGE GRAND CARAVAN MY WIFE EXPERIENCED A SUSPICIOUS BLOWOUT ON A 225/65X17 MICHELIN ENERGY SAVER A/S TIRE WITH A 100T RATING. THE DOT # IS: M33T 00KX 1711. THIS IS A 65,000 MILE TIRE. NO FOREIGN OBJECTS WERE STRUCK. THE AIR PRESSURE, TIRE ROTATIONS, AND ALIGNMENTS WERE DONE IN A TIMELY FASHION. I NO LONGER FELT SAFE ON THESE TIRES AND REPLACED ALL 4 WITH ANOTHER BRAND. THIS WAS CLEARLY A MANUFACTURERS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538613September 3, 2013
EXTERIOR LIGHTING
INTERMITTENTLY THE HEADLIGHTS GO OUT AND WILL NOT COME RIGHT BACK ON. HAD VEHICLE IN SHOP TO DIAGNOSE PROBLEM AND HEADLIGHTS WORKED AND WAS UNABLE TO REPRODUCE PROBLEM. VEHICLE HAS BEEN BACK IN SHOP ON SEVERAL MORE OCCASIONS WITH OPERATOR COMPLAINT OF NO HEADLIGHTS. BECOMES ISSUE AT NIGHT WHEN HEADLIGHTS ARE NEEDED AND WHILE DRIVING THEY GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538617September 3, 2013
AIR BAGS, ELECTRICAL SYSTEM
MY AIR BAG LIGHT CAME ON AND HORN STOPPED WORKING WAS TOLD BY DEALER IT WAS THE CLOCK SPRINGS BUT ITS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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