Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10534774August 11, 2013
ELECTRICAL SYSTEM
VEHICLE WON'T START. MAKES ELECTRONIC CLICKING NOISES AND LIGHTS AND WON'T STOP. BATTERY IS GOOD. ODOMETER READING FLASHES ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534626August 10, 2013
SERVICE BRAKES
BRAKES WENT OUT ONE MONTH AFTER PURCHASE FROM THE DEALERSHIP. REPLACEMENT COST $936 FOR WHICH WE RECEIVED NO HELP FROM THE DEALER EVEN THOUGH WE PAID FOR EXTENSIVE INSURANCE ON THE VEHICLE. HAD TO REPLACE THE ENTIRE BRAKE SYSTEM AND JUST ONE AND A HALF YEARS LATER WE ARE FORCED TO DO THE SAME THING AGAIN. IF THE BRAKES CANNOT SUPPORT THE WEIGHT OF THE VEHICLE THE VEHICLE SHOULD BE RECALLED BEFORE FATALITIES ARE CAUSED BY A FAULTY BRAKE SYSTEM. WE DID RECEIVE A LETTER STATING WE WOULD BE REIMBURSED FOR OUR PAYMENT OF THE BRAKE SYSTEM BUT SINCE WE HAD MOVED AND I COULD NOT LOCATE THE RECEIPT WE WERE NOT REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534213August 8, 2013
WHEELS, TIRES
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE TIRE SENSOR INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT BECAUSE THE ALUMINUM TIRE PRESSURE SENSOR WAS FRACTURED DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533797August 6, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2008 DODGE GRAND CARAVAN V6 3.8L ENGINE, 75K MILES, VEHICLE HAS REAR AC/HEATER BLOWER OPTION. THE Y HEATER HOSE, DEALER PART 4677603AK, IN THE ENGINE COMPARTMENT START LEAKING COOLANT AT THE RUBBER HOSE CONNECTION & THE Y PVC, COOLANT WAS DRIPPING ON THE EXHAUST SHIELD BACK OF THE ENGINE CLOSE TO THE DOUBLE WALL. AT THAT TIME I HAVE BEEN IN SLOW TRAFFIC FOR AT LEAST 30 MIN WHEN I NOTICED A BURNING SMELL COMING FROM ENGINE COMPARTMENT. I SHUT OFF THE ENGINE, BUT COOLANT WAS STILL KEEP DRIPPING FOR A WHILE, HAD THE HOOD OPEN AND TRIED TO VENT OUT ENGINE COMPARTMENT PREVENTING A FIRE UNDER THE HOOD. HOME I REPLACED THE BAD HEATER HOSE WITH A NEW ONE PURCHASED FROM NAPA AUTO PARTS, PART NO 16599. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533841August 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE. THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED BRUISES TO THE BODY FROM THE SEAT BELT WEBBING. THE FRONT SEAT PASSENGER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10533712August 5, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE BACK PASSENGER SLIDING DOOR KEEPS OPENING AND CLOSING ON IT'S OWN. THE KEY FOBS CAN BE NOWHERE ON OUR PERSON AND THE DOOR CONTINUALLY DOES THIS, EVEN WHEN LOCKED. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ONLINE. SOMETHING NEEDS TO BE DONE. OUR DOG GOT INTO THE VAN WHEN THE DOOR WAS OPEN AND THE DOOR CLOSED TRAPPING HER IN THERE. THANK GOODNESS MY HUSBAND SAW HER AND GOT HER OUT BEFORE SHE DIED OF HEAT EXHAUSTION. IF THAT HAD BEEN A CHILD, IT COULD HAVE HAD A VERY TRAGIC ENDING. PLEASE USE WHATEVER PULL YOU HAVE TO MAKE DODGE FIX THIS PROBLEM BEFORE SOMEONE IS HURT, MAIMED OR KILLED!! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533720August 5, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS VAN IS SUBJECT TO RECALL 96V099000. UNDER THIS RECALL THERE IS A LIFETIME WARRANTY ON THE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR. THE BREAKS HAVE STOPPED WORKING TWICE PREVIOUSLY AND WERE REPAIRED UNDER THE RECALL. THE BREAKS STOPPED WORKING FOR THE THIRD TIME. THE VAN WAS TOWED INTO RICHARDSON CHRYSLER ON JUNE 24, 2013. CHRYSLER NO LONGER MAKES THE PARTS. AT FIRST THEY COULD NOT FIND THE PART AND NOW THE SHIPPING DATE CONTINUES TO BE EXTENDED. NEITHER THE DEALER NOR THE CHRYSLER NATIONAL PARTS SERVICE GROUP CAN TELL ME WHEN THEY WILL GET A PART. IT IS NOW AUGUST 5, 2013.HOW LONG DO I HAVE TO WAIT FOR A PART ON A LIFETIME WARRANTY? BECAUSE OF THE AGE OF THE VAN, CHRYSLER REFUSES TO PROVIDE A CAR FOR ME TO DRIVE. CAN THEY AVOID A LIFETIME WARRANTY BY CLAIMING THEY CAN'T FIND THE PARTS? I HAVE SPOKEN TO AT LEAST THREE DIFFERENT "CUSTOMER SERVICE" PEOPLE AND THEY ALL TELL ME THEY DON'T KNOW WHEN THE PART WILL BE DELIVERED TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533401August 3, 2013
POWER TRAIN
VEHICLE DOWN SHIFTS HARD AND SHUTS OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533423August 3, 2013
SERVICE BRAKES
IN 2012 OUR 2010 DODGE GRAND CARAVAN STARTED SHAKING WHILE DRIVING. WE TOOK THE VEHICLE IN THEY AGREED TO FIX NOT REPLACE THE BRAKES BUT WE HAD TO PAY $100.00 DEDUCTIBLE. WE ARE HAVING THE SAME ISSUE AGAIN AUGUST 2013. IN DOING SOME RESEARCH I AM FINDING MANY PEOPLE ARE HAVING ISSUE WITH THEIR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533285August 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533039August 1, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE DOOR LOCKS FAILED. THE CONTACT HAD TO DISCONNECT AND RECONNECT THE BATTERY IN ORDER TO GET THE DOOR LOCKS TO FUNCTION. THE FAILURE WAS SPORADIC AND THE DRIVER'S SIDE DOOR COULD INTERMITTENTLY BE OPENED MANUALLY WITH THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532889July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. THE FRONT PASSENGER SUSTAINED WHIPLASH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10532694July 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT HE HAD TO SLOW THE VEHICLE DOWN IN ORDER TO REGAIN CONTROL. THE CONTACT ALSO STATED THAT A FEW WEEKS LATER, THE BRAKES FAILED AS HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NOTHING WRONG WITH VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,903.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532744July 30, 2013
SUSPENSION
DRIVER SIDE STRUT MOUNT DANGEROUSLY RUSTED AND COULD GIVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532743July 30, 2013
SUSPENSION
DRIVER SIDE FRONT STRUT MOUNT DANGEROUSLY RUSTED, COULD CAUSE FATEL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532372July 29, 2013
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THEY TOOK THE VEHICLE TO THE DEALER FOR NHTSA RECALL CAMPAIGN ID NUMBER:11V139(ELECTRICAL SYSTEM) FOR THE REPLACEMENT OF THE WIN MODULE ON THE VEHICLE. THE CONTACT STATED THAT THAT REPAIR FAILED AND THE MANUFACTURER WOULD NOT REPLACE IT A SECOND TIME. THE CURRENT MILEAGE WAS 51,000.RL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531589July 24, 2013
WHEELS
BOTH OF THE WHEEL BEARINGS WERE COMPLETELY WORN OUT, CAUSING GRINDING, HARSH ROAD NOISE, AND CLICKING WHEN TURNING. THE BEARINGS ASSEMBLY HAVE BEEN REENGINEERED BY DODGE BUT THEY ARE NOT ISSUING ANY RECALLS. DODGE IS MAKING YOU REPLACE BOTH HUBS AT THE SAME TIME. FAILURE OF THE WHEEL BEARING WHILE DRIVING ON THE INTERSTATE CAN CAUSE THE VEHICLE TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531646July 24, 2013
SERVICE BRAKES
MILEAGE AT TIME OF INCIDENT: 123860 MILES. WHILE DRIVING THIS LOANER VEHICLE OF A FRIEND. I ENCOUNTERED A SUDDEN AND UNEXPECTED HYDRAULIC BRAKE FAILURE WHILE STOPPING. LOSS OF BRAKE FLUID. MECHANICAL BRAKING WAS AVAILABLE. ASSESSMENT OF SYSTEM SHOWED NO LEAKS ON OR AROUND BOOSTER, MASTER CYLINDER OR ABS DISTRIBUTION MODULE. APPROXIMATELY 50MM OF SEVERE CORROSION OF THE TWO, RIGID STEEL BRAKE TUBING SECTIONS, ORIGINATING FROM THE SECOND JUNCTIONS OF THE FLEXIBLE HOSES TO THE RESPECTIVE RIGID STEEL BRAKE TUBING, THAT RUN ALONG THE DRIVER SIDE FRAME. WHEN THE BRAKING SYSTEM WAS USED TO STOP, THE SUDDEN INCREASE OF HYDRAULIC PRESSURE CAUSED A STRUCTURAL FAILURE OF THE DEGRADED TUBING. THIS FAILURE CAUSED THE CATASTROPHIC LOSS OF HYDRAULIC BRAKE FLUID AND LOSS OF THE HYDRAULIC BRAKING SYSTEM. THIS FAILURE RESULTED IN A NEAR COLLISION WITH ANOTHER VEHICLE. PHOTOGRAPHS WERE TAKEN OF THE BRAKE LINE TUBING AND JUNCTION AND SHOW THE SEVERITY OF THE CORROSION. THIS COMPLAINT IS CONSISTENT WITH OTHER SIMILAR COMPLAINTS FOR THIS MODEL AND VEHICLE AND MODEL YEAR AS POSTED ON THE NHTSA.GOV WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526312July 23, 2013
AIR BAGS
THE AIR BAG LIGHT TURNED ON WHILE SITTING AT A COMPLETE STOP. I NOTICED THAT WHEN I GET UP FROM THE SEAT THE LIGHT WILL GO OFF AND THEN BACK ON AGAIN ONCE I SIT BACK DOWN. I SEEMED TO DO IT MORE WHEN THE CAR HAD BEEN IN DIRECT SUN LIGHT. SINCE THE FIRST TIME IT CAME ON THE LIGHT IS RANDOM AND COMES ON AND OFF AT ANY GIVEN TIME. DEALER HAS BEEN NOTIFIED AND SERVICE IS SCHEDULED FOR LATER THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526100July 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN TRAVELING WITH THE CRUISE CONTROL SET AT ANY SPEED, THE VEHICLE WOULD ACCELERATE BEYOND THE SET SPEED LIMIT. THE FAILURE WAS MOST PROMINENT WHEN TRAVELING DOWNHILL AND THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT ALTHOUGH THE FAILURE WAS COMMON, THERE WAS NOT A REMEDY AVAILABLE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 34,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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