Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10551763November 11, 2013
ENGINE, FUEL SYSTEM, GASOLINE
FOR AT LEAST A YEAR NOW (DATES AND MILEAGE ABOVE ARE SOME SORT OF APPROXIMATION) OUR CAR HAS BEEN HAVING TROUBLE UPON REFUELING. AS I DRIVE AWAY FROM THE FUELING STATION, WITHIN ABOUT THE FIRST MILE THE CAR HESITATES, CHOKES AND EITHER THREATENS TO STALL OR ACTUALLY STALLS. AFTER A FEW MOMENTS, OR UPON RESTARTING, THE CAR DOES FINE. I HAVE ASKED THE DEALER ABOUT THIS AND THEY EXPRESSED NO KNOWLEDGE OF CHRYSLER NOTICES ABOUT IT OR WHAT MIGHT BE CAUSING IT. THEY SAID IT WOULD BE EXPENSIVE TO PULL THE GAS TANK, SO I HAVE LEFT IT FOR NOW. BUT HAVING THE CAR DO THIS IS DANGEROUS. I GOOGLED THE PROBLEM AND FOUND THAT THERE ARE NUMEROUS PEOPLE WITH THIS 4TH GENERATION CARAVAN THAT HAVE THE EXACT SAME PROBLEM. DODGE'S MEDIATOR SUGGESTED THAT IT'S A PROBLEM WITH TOPPING OFF THE TANK, BUT I HAVE FOUND THAT NOT TOPPING IT MAKES NO DIFFERENCE, AND AS YOU CAN SEE FROM THE ONLINE STRINGS I AM ATTACHING, THERE ARE OTHERS WHO NEVER TOP OFF THEIR TANK AND HAVE THE SAME PROBLEM AS WE DO. THIS IS APPARENTLY A DESIGN FLAW THAT CREATES A DANGER. IT IS EXPENSIVE FOR THE CONSUMER TO FIX, AND MY IMPRESSION IS THAT IT WILL STEADILY GET WORSE. WE WERE PART OF THE HEADLIGHT PROBLEM WITH THESE CARS TOO. THE HEADLIGHTS ON THE CAR WERE UNSTABLE FROM THE TIME WE BOUGHT THE CAR. AFTER YEARS OF COMPLAINING, OUR DEALER FINALLY SEEMED TO HAVE FIXED THE PROBLEM, BUT WE HAD TO PAY PART OF IT. SINCE THEN WE HAVE RECEIVED A NOTICE THAT CHRYSLER IS TAKING RESPONSIBILITY FOR THE PROBLEM. I HOPE THIS GAS TANK PROBLEM WILL NOT TAKE SO MANY YEARS TO CORRECT AS THE HEADLIGHT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551803November 11, 2013
SERVICE BRAKES
EXCESSIVE NOISE AND STEERING WHEEL VIBRATION DURING NORMAL BRAKE APPLICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551652November 9, 2013
SEAT BELTS
DRIVER SIDE SEAT BELT TONGUE COULD NOT BE INSERTED INTO LATCH. THE LATCH COULD NOT BE OPENED, NO MATTER HOW MANIPULATED. THIS IS SAFETY HAZARD AS THE DRIVER CANNOT LATCH SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551584November 8, 2013
EXTERIOR LIGHTING
THE HEADLIGHTS FUNCTION INTERMITTENTLY WITH THE SWITCH AND ALSO TURN OFF INTERMITTENTLY WHILE DRIVING EVEN THOUGH THE HEADLIGHT SWITCH REMAINS ON. TURNING THE SWITCH ON AND OFF MULTIPLE TIMES SOMETIMES WILL CAUSE THE HEADLIGHTS TO TURN BACK ON BUT NOT ALWAYS. SOMETIMES THE HEADLIGHTS WILL TURN BACK ON BY THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551368November 7, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRIC OPERATION OF LOCKS QUIT AND HAS NOT RESUMED. NEITHER KEYS REMOTE FEATURE WORKS TO LOCK OR UNLOCK THE VAN, ALTHOUGH THEY BOTH CAUSE THE LIGHTS TO FLASH AS USUAL. LOCK SWITCHES ON DRIVER AND FRONT PASSENGER DOORS ALSO DO NOT WORK. MANUAL LOCKING VIA THE OLD FASHIONED BUTTONS WORKS OK, AS DO KEY LOCKS ON REAR HATCH AND DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551261November 6, 2013
STRUCTURE:BODY:DOOR
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC SLIDING DOOR ISSUES. *SMD THE CONSUMER STATED THE AUTOMATIC DOORS WOULD CONTINUALLY CLOSE AFTER PARTIALLY OPENING. THE DOOR WOULD JUST RANDOMLY CLOSE, CAUSING INJURIES TO THE PASSENGERS. THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10551115November 6, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER HE STARTED THE VEHICLE, FUEL FUMES WERE EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550962November 5, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
2011 DODGE GRAND CARAVAN PASSENGER SLIDING DOORS WILL RANDOMLY SHUT AFTER BEING OPENED AND REACHING THE FULL OPEN POSITION. VIDEO DEMONSTRATION WILL BE POSTED SOON ON YOUTUBE WITH THE PREVIOUS SENTENCE AS SEARCH TITLE. OCCURS WHEN ANY BUTTON IN THE CAR, REMOTE, OR MANUAL HANDLE IS USED TO ACTIVATE AUTOMATIC OPENING OF THE DOOR. SYMPTOMS HAVE OCCURRED IN MANY LOCATIONS AND AT ALL CAR GROUND SLOPE ANGLES. PROBLEM BEGAN AFTER THE RECALL POWERTRAIN SOFTWARE UPDATE. CAR HAS BEEN TO DEALER MANY TIMES AND SYMPTOMS HAVE BEEN REPRODUCED AT DEALERSHIP. RE-TRAINING AN AFFECTED DOOR MAY REDUCE SYMPTOMS. A DOOR MODULE WAS REPLACED BUT DID NOT REPAIR PROBLEMS. BECAUSE IT IS RANDOM PASSENGERS ARE UNSUSPECTING. MULTIPLE INCIDENTS HAVE OCCURRED WITH DOORS CLOSING ON PASSENGERS WHO ENTER BEFORE THE DOOR HAS FINISHED OPENING. MULTIPLE INCIDENTS HAVE OCCURRED OF UNBALANCED ADULTS PLACING BABIES INTO CHILD SEATS WHO HAVE LESS THEN ONE INCH CLEARANCE TO THEIR ARM WITH THE DOOR IN THE FULL OPEN POSITION AND HAVE NO TIME TO REACT. WHEN THIS OCCURS THE ADULT MAY LOSE HOLD OF THE BABY. A PARENT PLACING A CHILD IN A CARSEAT MAY HAVE THE DOOR SHUT ON THEIR TORSO. CHILDREN OR FRAIL ADULTS ENTERING OR EXITING THE VEHICLE MAY BE EJECTING INTO OR OUT OF THE CAR AND MAY BE SERIOUSLY INJURED DURING THE FALL. CHILDREN OR ADULTS ENTERING OR EXITING THE VEHICLE MAY HAVE A BODY PART TRAPPED IN THE DOOR AND SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556711November 4, 2013
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
EXTREME TOXIC HAZARD CAUSED BY FAILED FACTORY INSTALLED HEATER HOSE CONNECTORS. FULL INFORMATION AVAILABLE. 2000-2010 VANS, POSSIBLY A LARGE AMOUNT OF DIFFERENT VEHICLE INVOLVED. THERE WAS A PROBLEM WITH THE COOLANT SYSTEM. THE FIRST INDICATION OF ANY PROBLEM WAS A STRANGE ODOR THAT OCCURRED AT VARIOUS TIMES, INSIDE THE VEHICLE AFTER BEING INSIDE FOR A LENGTH OF TIME. I SEARCHED FOR OBVIOUS LEAKS, BUT THERE WERE NONE. IT SEEMED THAT CHRYSLER USED A MOLDED PLASTIC COMPRESSION TYPE HOSE FITTING IN THE ASSEMBLY PROCESS OF THEIR COOLANT SYSTEM, IN SOME VEHICLES. THE FITTING HAD ONE FLAW, AS I HAVE FOUND OUT, WERE MADE TO BE PUT TOGETHER CORRECTLY, THEY ARE KEYED, BUT, IF PUT TOGETHER INCORRECTLY, AS IN THIS CASE, IT ALLOWED LEAKING OF ETHYLENE GLYCOL COOLANT TO DRIP ONTO A 2200 PLUS EXHAUST MANIFOLD COVER, IN THE VEHICLE ENGINE COMPARTMENT, IN SMALL DROPLETS, THAT BECOMES A SUPER-HEATED VAPOR, WHICH IS DRAWN INTO THE VEHICLE VENTILATION SYSTEM, WHEN IT IS IN OPERATION. *JB ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE VEHICLE STALLED WHILE IN THE MIDST OF DRIVING. THE DEALER EVENTUALLY REPLACED THE IGNITION SWITCH. UPDATED 01/07/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550782November 4, 2013
FUEL/PROPULSION SYSTEM
FUEL JUMPER HOSE POPPED OFF FROM STEEL LINE THAT COMES FROM FUEL TANK SUPPLY THE SIDE THAT KEEPS COMING OFF, IS CONNECT TO THE FUEL JUMPER HOSE FITTING TO THE FUEL RAIL V-6 3.3L ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550476November 1, 2013
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550577November 1, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THE SAME AS SO MANY OTHER COMPLAINTS. THE ELECTRIC LOCKING SYSTEM AND POWER SIDE DOORS STOPPED WORKING. CAR DOES NOT LOCK WHEN REACHING SPEED EITHER. THIS IS A SAFETY HAZARD. I HAVE A CHILD IN THE BACK AND CANNOT BE ASSURED DOORS ARE LOCKED. I DO NOT HAVE THE ABILITY TO LOCK OR UNLOCK IN CASE OF EMERGENCY. REAR DOOR LOCKING IS HIT OR MISS. IF IT'S TRUE THAT THE SYSTEM NEEDS AN UPGRADE WHY DO I HAVE TO PAY FOR THAT? SHOULDN'T THE COMPANY THAT BUILT THE DEFECTIVE PART HAVE TO FIX IT? NOT THE FIRST ELECTRICAL PROBLEM I HAVE HAD. HEADLIGHTS STOPPED WORKING WHILE DRIVING MULTIPLE TIMES. I REPLACED THE SWITCH, WORKS FOR NOW. I ALSO HAD A DEFECTIVE WINDOW MOTOR AND SWITCH WHICH HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550365October 31, 2013
ELECTRICAL SYSTEM
WHEN DRIVING DOWN THE ROAD THE LIGHTS ON THE DASH BOARD WILL COME ON FLASHING FOR NO APPARENT REASON. WHILE DRIVING ON THE ROAD OR HIGHWAY ALSO THE VAN WILL DIE WITHOUT ANY WARNING. AND WILL SLOW DOWN WITH NO CONTROL , THE LIGHTS ALL GO DARK SPECIALLY DANGEROUS WHEN IT HAPPENS WHILE I AM ON THE HIGHWAY. IT DOES NOT HAPPEN ALL THE TIME. OR A CONSIST MANNER. YOU CALL THE DEALERSHIP THEY WILL ADMIT THAT IT IS A ISSUE BUT THEY HAVE THE MONOPOLY ON REPAIRS SO YOU HAVE TO GO TO THE DEALER TO GET IT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550132October 30, 2013
SERVICE BRAKES
AT APPROXIMATELY 15000 MILES THE DRIVERS SIDE REAR BRAKE PADS HAD WORN OUT TO METAL TO METAL CONTACT. THE DEALER REPLACED PADS AND ROTORS AT NO CHARGE, NOW AT 33000 MILES, AGAIN, THE DRIVERS SIDE PADS ARE WORN (OUTSIDE PAD) TO POINT OF NEEDING REPLACED. THE WHEEL BECOMES EXTREMELY HOT DUE TO THE BRAKES DRAGGING. AFRAID TIRE WILL BLOW OUT DUE TO EXTREME HEAT MELTING THE BEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550281October 30, 2013
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE STEM FOR THE TPMS HAD CORRODED THROUGH CAUSING FLAT TIRE. WARNING SIGNALED LOW TIRE PRESSURE WENT TO REMOVE THE PLASTIC CAP AND THE STEM HAD BROKEN IN HALF AND WAS ONLY HELD TOGETHER WITH 1 THREAD OF PLASTIC CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549779October 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE CRUISE CONTROL WAS SET AT 60 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DOWNSHIFTED AND DEACTIVATED THE CRUISE CONTROL ASSIST. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 12/4/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549841October 28, 2013
FUEL/PROPULSION SYSTEM
BEGINNING AROUND AUGUST 2012, MY 2004 DODGE GRAND CARAVAN ANNIVERSARY EDITION BEGAN TO SPUTTER AND STALL IF I EVER FILLED THE GAS TANK COMPLETELY. IF I DID NOT CONTINUE TO FEED GAS TO THE ENGINE, THE ENGINE WOULD STALL. AT STOPLIGHTS I WOULD NEED TO PUT THE CAR IN PARK AND REV THE GAS AND THEN SIT IN PARK UNTIL I WAS ABLE TO MOVE. THIS WOULD CONTINUE FOR APPROX 2-3 MILES. IN SUMMER 2013 IT BEGAN HAPPENING EVEN IF THE CAR WAS NOT FILLED TO CAPACITY. REPAIR SHOPS TELL ME IT'S THE TYPE OF GAS OR THERE IS WATER IN THE GAS LINE, BUT MY RESEARCH TELLS ME THIS IS A KNOWN CARAVAN ISSUE. MY REQUESTS FOR REPAIR INVESTIGATIONS ARE NOT TAKEN SERIOUSLY. SO MY SOLUTION IS TO NEVER FILL THE CAR BEYOND 3/4 TANK - SUPER INCONVENIENT. AS A RESULT, THE SPUTTERING DOES NOT HAPPEN AS MUCH ANY MORE, BUT THE SITUATION IS DANGEROUS AND SCARY. I AM JUST WAITING FOR THE ENGINE TO FAIL IN THE MIDDLE OF A BUSY ROAD SIMPLY BECAUSE I'VE GOTTEN FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549864October 28, 2013
POWER TRAIN
MY 2013 DODGE GRAND CARAVAN WAS PURCHASED NEW DURING FEB. OF 2013. SHORTLY AFTER THE PURCHASE OF THIS VEHICLE I NOTICED THAT THE TRANSMISSION WAS SLIPPING. THE TRANSMISSION THEN STARTED TO GO INTO MANUAL MODE FOR NO REASON. I HAVE ALSO BEEN DRIVING AND THE VAN LOSES ALL POWER TO THE FRONT WHEELS. ALL OF THE PROBLEMS LISTED HAPPEN INTERMITTENTLY. DURING THE FIRST FOUR TRIPS TO MULTIPLE DODGE DEALERSHIPS THEY STATED THEY COULD NOT REPRODUCE THE PROBLEM AND NO ERRORS WERE SHOWING UP IN THE COMPUTER. WHEN THE NEXT INCIDENT OCCURRED I VIDEO TAPED IT. ON THE FIFTH TRIP TO THE DODGE DEALERSHIP THEY AGREED THERE WAS A PROBLEM AFTER REVIEWING THE VIDEO. THE DEALERSHIP AGAIN WORKED ON MY VAN BUT THEY COULD NOT FIND THE PROBLEM. THE DEALERSHIP DID CHANGE THE SHIFTER TO SEE IF THAT WOULD TAKE CARE OF THE ISSUE. IT DIDN'T. THE VAN NOW HAS 11000 MILES ON IT AND I HAVE BEEN FORCED TO FILE UNDER THE LEMON LAWS BECAUSE CHRYSLER HAS FAILED TO TAKE CARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549626October 26, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
I WAS DRIVING DOWN THE HIGHWAY AND MY VEHICLE HEADLIGHTS TURNED OFF AS WELL AS THE ENGINE. THE WINDSHIELD WIPERS TURNED ON HIGH EVEN THOUGH THEY WERE IN THE OFF POSITION. THE CAR HORN WAS ENGAGED AND I HAD NO CONTROL OVER THE FUNCTION OF THE SYSTEMS. I WAS ABLE TO START THE CAR BUT THE LIGHT WOULD NOT COME ON ETC. EVEN WITH THE KEY REMOVED AND THE EXITING THE WIPERS, HORN, HAZARD LIGHTS STILL WERE ENGAGED. THE CAR STARTED TO SPRAY WINDSHIELD WIPER FLUID AS WELL. THE LOCKS WOULD UNLOCK AND LOCK AS WELL. EVENTUALLY APPROXIMATELY 10 MINUTES IT STOPPED. I WAS ABLE TO STARED THE CAR AND MOVED IT TO A SAFE LOCATION. I TOOK VIDEO OF THE INCIDENT. I AM HIGHLY CONCERNED AS THIS SEEMS TO BE A RECURRING PROBLEM BASED ON MY RESEARCH AND THERE DEFINITELY COULD HAVE BE A FATALITY LAST NIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549221October 23, 2013
SERVICE BRAKES
AS I WAS DRIVING, THE DASHBOARD ON THE VAN WENT ABSOLUTELY INSANE! THEN IT JUST SHUT DOWN COMPLETELY. EVERYTHING IS LOCKED UP, EVEN THE BRAKES. IT WON'T EVEN LET ME TAKE THE KEYS OUT OF THE IGNITION! IT STARTED WORKING AFTER ABOUT AN HOUR. I HAVE HAD NOTHING BUT PROBLEMS FROM THE MONTHS OF OWNING IT!!! CHRYSLER IS NOT MUCH HELP AT ALL EITHER. THEY CAN MAKE A NICE CAR BUT THEY HAVE NEVER STOOD BEHIND THE PROBLEMS THEY HAVE, I KNOW THAT BECAUSE I HAVE OWNED 3 CHRYSLERS IN A ROW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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