Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10648364October 17, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
THE VAN DIES WHILE TURNING AT SLOW SPEEDS, TYPICALLY IN TRAFFIC. VAN WILL EASILY RESTART AFTER PUTTING IN PARK/NEUTRAL AND CRANKING. HAS HAPPENED 3 TIMES IN THE PAST FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648391October 17, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER LOSES THE ELECTRICITY AND THE GAUGES COMPLETELY DIE OFF. THIS IS NOT SAFE AND I HAVE NO WAY OF FIXING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645056October 16, 2014
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY, ELECTRICAL SYSTEM) HOWEVER THE PART WAS NOT AVAILABLE. AS A RESULT, THE DEALER DISCONNECTED THE VENT WINDOW WIRES DUE TO THE PART BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644842October 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A RESIDENTIAL DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE ENGINE BUT THE IGNITION FAILED TO MOVE INTO THE START POSITION. THE MANUFACTURER ADVISED THAT THE PARTS NEEDED TO REMEDY RECALL NHTSA CAMPAIGN NUMBER 14V373000 (ELECTRICAL SYSTEM) WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644926October 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT STEERED TO THE LEFT CRASHING INTO THE GUARD RAIL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644705October 14, 2014
ENGINE, FUEL/PROPULSION SYSTEM
2005 DODGE CARAVAN SXT STALLS UNEXPECTEDLY AT HIGHWAY SPEEDS AND AT LOW SPEEDS SHORTLY AFTER BEING FUELED TO A FULL TANK OF GAS. THIS HAS BEEN HAPPENING MORE OFTEN AFTER THE MILEAGE HAS GONE OVER 100000 MILE. IT HAS BEEN STARTING BACK UP AFTER IT STALLED BUT HAS TAKEN LONGER TO START WITH EACH PASSING STALL. IF I DISCONNECT THE NEGATIVE BATTERY POST WAIT A FEW MOMENTS AND RECONNECT THE VAN WILL GET ME HOME TILL THE NEXT DAY WHEN THE STALLING START AGAIN. AFTER THE GAS TANK IS BELOW 3/4 THE STALLING ISSUE GOES AWAY. IN IT'S CURRENT CONDITION NOT A VERY RELIABLE OR SAFE AUTOMOBILE FOR ANY FAMILY TO BE USING ON THE HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644547October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644389October 13, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR BAGS
MY 18YR SON WAS DRIVING THE VAN AT HIGHWAY SPEEDS (65 MPH) WHEN HE DESCRIBED A SUDDEN INABILITY TO CONTROL THE VEHICLE. THE STEERING BECAME HARD TO CONTROL AND THE BRAKES HERE HARD TO PUSH. HE THOUGHT THE BRAKES HAD FAILED. DUE TO THE INABILITY TO CONTROL THE VAN HE DRIFTED INTO THE PASSING LANE WHERE A CAR TO THE REAR OF HIM STRUCK HIS REAR QUARTER PANEL, CAUSING HIS VAN TO SPIN OUT OF CONTROL. THE VEHICLE SPUN AND CAME TO REST IN THE MERIDIAN. THE POLICE REPORT STATED" NO EVIDENCE OF BRAKES LOCKING UP" AS THERE WAS NO SKID MARKS IN THE ROAD WAY UNTIL THE VEHICLE WAS LEAVING THE ROAD SIDEWAYS. THE AIR BAGS DID NOT DEPLOY. THE DAMAGE TO THE VEHICLE INCLUDES SUBSTANTIAL FRONT, SIDE AND REAR PANEL DAMAGE THE FRONT AND REAR TIRES ARE OUT OF ALIGNMENT, EXHAUST PUSHED UP INTO REAR QUARTER PANEL AND THE FORCE CAUSED THE BATTERY TO SLIDE OUT OF PLACE. THE ENGINE WARNING LIGHTS WERE ALL ON TO INCLUDE THE AIR BAG LIGHT. WE CALLED CHRYSLER BECAUSE WE SAW THE RECALL ON LINE. MEANWHILE 5 DAYS AFTER THE ACCIDENT WE RECEIVED THE RECALL NOTICE IN THE MAIL STATING IT WAS FINE TO DRIVE THE CAN UNTIL THE RECALL WAS PERFORMED.THEY SENT AN INVESTIGATION TEAM TO EXAMINE THE VAN AND DETERMINED THE BRAKES WERE AT FAULT. HOWEVER THE BRAKES WERE NEW INCLUDING ROTORS 2 WEEKS PRIOR AND UPON HAVING MY OWN INSPECTION DONE THE BRAKES WERE FOUND IN WORKING ORDER, NO WARPED ROTORS OR BURNT PADS THAT WOULD SUGGEST A BRAKE LOCK UP AT 65MPH,TIRES(SNOW TIRES AS MY SON WAS HEADING TO COLLEGE IN NORTHERN MAINE ) ARE IN GOOD CONDITION WITH NO EVIDENCE OF FLAT AREAS (AS ONE MIGHT EXPECT WITH BRAKES LOCKING UP) WE HAD ENGINE DIAGNOSTICS CHECKED AND FOUND AN YAW WARNING AT THE TIME OF THE ACCIDENT WITH NO OTHER ENGINE CODES NOTED. ALL ENGINE LIGHTS WERE LIT UP AT THE TIME OF THE ACCIDENT MUCH LIKE WHAT HAPPENS WHEN YOU SHUT THE IGNITION OFF WHILE THE VEHICLE IS IN MOTION ONLY TO RESET UPON NORMAL RESTART. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644029October 11, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HESITATED TO START, BUT AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE FAILURE RECURRED NUMEROUS TIMES. ALSO WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR CONDITION AND THE WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643806October 10, 2014
SERVICE BRAKES
I HAVE HAD TO REPLACE THE BRAKES FOUR TIMES IN ABOUT TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643876October 10, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643976October 10, 2014
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
DRIVING ON THE THRUWAY WITH MY FAMILY THE VAN STALLED TWICE WITHOUT WARNING, ALTHOUGH IT WOULD RESTART IMMEDIATELY AND LUCKILY THERE WASN'T SO MUCH TRAFFIC. HAVE BEEN HAVING ISSUES WITH DASHBOARD LIGHTS(EMERGENCY BRAKE, ESP/BAS, ABS & TRACTION) COMING ON EVERY TIME I TURN ON THE VAN AND START DRIVING. THE SLIDING DOORS EITHER OPEN BY THEMSELVES OR DON'T WANT TO CLOSE, I HAVE TO REPEATEDLY PUSH THE BUTTONS TO GET IT TO CLOSE AND ALSO AT TIMES THE DOOR STOPS HALFWAY AND STARTS CLICKING. I HAD PREVIOUSLY TAKEN THE VAN TO A DODGE DEALER WHERE THEY "FIXED" THE DOOR PROBLEM, BUT AFTER SOME TIME IT AGAIN BEGAN WITH THE SAME PROBLEM. MY TRANSMISSION CONSTANTLY KEEPS SHIFTING TO 6TH GEAR SO I EITHER HAVE TO TURN OFF THE VAN OR SHIFT DOWN THE GEAR TO D IN ORDER TO OPEN OR CLOSE THE DOORS. THE IGNITION KEY HAS BEEN GETTING STUCK ON ACC AND DOESN'T WANT TO COME OUT. THIS IS A VERY SERIOUS SITUATION THAT NEEDS TO BE ADDRESSED ASAP, BEFORE SOMEONE LOOSES THEIR LIFE! THE MANUFACTURER NEEDS TO TAKE ACTION AND MAKE THE NECESSARY MEASURES AND PRECAUTIONS TO PROTECT THE LIVES OF CONSUMERS , NOT JUST THE ONES THAT ARE DRIVING THESE UNSAFE VEHICLES BUT AS WELL AS THOSE THAT ARE AROUND US!!! (FOR MANY OF US, THIS IS OUR ONLY TRANSPORTATION TO GET TO AND FROM WORK OR LIKE MYSELF DRIVE THE KIDS TO SCHOOL AND ACTIVITIES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643662October 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE THE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643688October 9, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL OF THE BRAKE FLUID DRAINED FROM THE BRAKE LINES AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10643692October 9, 2014
ELECTRICAL SYSTEM, AIR BAGS
AM HAVING THE EXACT SAME ISSUE AS THE K14 RECALL. BUT AM BEING TOLD THAT IS ONLY FOR POWER DOORS. LAST YEAR I CHANGED A NEW THE SLIDING DOOR WIRING HARNESS BUT STILL AM HAVING THE SAME ISSUE,BY OPENING AND CLOSING THE DOOR IT BROKE THE CENSOR CLIP AND THEN BROKE THE PLASTIC COVER ON TOP OF WIRE KNOW THE WIRE IS BEING DAMAGED MY FRONT WINDOWS ARE NOT WORKING THE AIR BAG SENSOR NOT WORKING. AND THAT EXACTLY BECAUSE OF THE HINGE WHICH IS BREAKING THE PLASTIC COVER WHILE UR SLIDING THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643474October 9, 2014
WHEELS, STEERING, ELECTRICAL SYSTEM
VAN BEGAN MAKING LOUD, GRINDING NOISE. NOISE SEEMED LOUDER WHEN STEERING MORE TO THE RIGHT. ON VISIT TO DEALERSHIP FOR IGNITION RECALL ISSUE, THEY LOOKED AT WHERE NOISE WAS COMING FROM - SINCE THEY HEARD IT WHEN THEY DROVE VAN BACK TO THE SERVICE AREA. THEY SAID IT WAS A WHEEL BEARING / HUB ON RIGHT FRONT. DEALERSHIP SAID VAN WAS NOT SAFE TO DRIVE. IT COULD CAUSE AN ACCIDENT. IT WAS A SAFETY ISSUE. IS THIS A SAFETY ISSUE ENOUGH TO BE A RECALL ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643571October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643236October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN THE CONSUMER STATED THE SWITCH WAS DISCONNECTED. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643417October 8, 2014
SERVICE BRAKES
BRAKES WERE CHECKED BY DEALER AND SAID TO BE FINE. AFTER A FEW MILES AT ROAD SPEED, I STOPPED AND SMELLED HOT BRAKES. REAR DRIVER'S WAS SMOKING. LUBE ON GUIDES WAS BOILING AND ROTORS WERE BLUE. DEALER CLAIMS THERE IS NO PROBLEM. CLAIMS IT IS OUR ROUGH WINTERS HERE IN CENTRAL NY. BUT THEY HAD JUST CHECKED THEM AND NO SALT OR WINTER IN JULY. I HAVE RUINED 4 SETS OF REAR BRAKES AND ROTORS SINCE THEN. JUST REPLACED THE FRONT FOR THE FIRST TIME AT 70,000 MILES. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT IS APPLYING THE REAR BRAKES WHEN NOT NEEDED. SOMETIMES I FIND THE RIGHT SIDE SMOKING AND SOMETIMES THE LEFT. WE HAVE DONE EVERYTHING ACCORDING TO SPEC. FILED THE GUIDES, LUBED THE GUIDES TO BE SURE EVERYTHING IS FREE. NOTHING HELPS. IT IS DANGEROUS BECAUSE ALL I HAVE IS THE FRONT BRAKES TO STOP IN AN EMERGENCY. YOUR DEALER CLAIMS THIS IS NORMAL TO ONLY GET 14000 MILES ON A SET OF REAR BRAKES. THEY DID REPLACE ONE CALIPER BUT IT MADE NO DIFFERENCE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643419October 8, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING THE TANK WITH GAS, THE VAN ENGINE RUNS ROUGH AND THEN STALLS OUT. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST THREE TO FOUR YEARS. WHEN IT HAPPENED ON TUES, OCTOBER 7, 2014, I HAD JUST PULLED OUT OF THE GAS STATION AND WAS GETTING READY TO CROSS A BUSY INTERSECTION WHEN THE CAR STALLED. I HAD TO QUICKLY PUT IT IN TO PARK AND RESTART. SCARED ME TO DEATH. AGAIN, THIS HAS HAPPENED AT LEAST FIFTY TIMES TO ME. WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN NEVER GET THE PROBLEM TO HAPPEN FOR THEM WHICH MAKES SENSE BECAUSE IT IS ONLY GOING TO HAPPEN AFTER REFUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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