Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10653945November 10, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RECALL P25 FOR REAR VENT WINDOW SWITCH HAS BEEN OUT FOR SIX MONTHS. I CONTACTED THE DEALER AND THERE IS STILL NO REPLACEMENT PART. I CONTACTED THE CHRYSLER RECALL NUMBER FOR "MORE INFORMATION"...THEY HAD NONE. SIX MONTHS IS AN UNREASONABLE AMOUNT OF TIME. WHY IS THERE NO REPLACEMENT PART? WHEN WILL THERE BE A REPLACEMENT PART? THESE ARE SIMPLE QUESTIONS THAT THE DEALER AND THE MANUFACTURER CANNOT OR WILL NOT ANSWER. I WOULD THINK THAT GIVEN SIX MONTHS THERE WOULD BE SOME EFFORT TO FIX MY CAR OR AT LEAST EXPLAIN WHY THE DELAY AND GIVE AN ESTIMATE OF TIME WHEN THEY INTEND TO FIX IT. SIX MONTHS IS UNREASONABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653683November 9, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY WIFE JUST FINISHED REFUELING AND PROCEEDED FROM THE STATION AND TURNED OUT ON THE HIGHWAY. UPON APPROACHING A STOPLIGHT CAME TO A COMPLETE STOP. AFTER THE LIGHT TURNED GREED PROCEEDED TO ACCELERATE, AFTER PRESSING THE ACCELERATOR THE VEHICLE BEGAN TO STUMBLE AND THEN STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653712November 9, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY THE VAN STALLED THE HORN STARTED BLARING, THE WINDSHIELD WIPERS STARTED WORKING AND SQUIRTING WATER. I MANAGED TO GET THE VEHICLE OFF THE ROAD, BUT THE DOORS BEGIN TO LOCK AND UNLOCK AND THE KEY WAS USELESS. YOU COULD NOT SHUT THE HORN OFF OR UNLOCK THE DOOR WITH THE KEY. THE ONLY WAY THUS STOPPED WAS BY DISCONNECTING THE BATTERY. THIS WAS THE FIRST INSTANCE. THE SECOND OCCASION WAS WHEN WE'RE SITTING IN THE HOUSE AND THE HORN JUST STARTED BLARING. EACH TIME THIS LASTS FOR MORE THAN 5 MINUTES, YOU CAN'T STOP IT BECAUSE IT LOCKS THE DOORS, THE KEY DOESN'T WORK, AND YOU CAN'T GET TO THE BATTERY. IT'S DISTURBING, DANGEROUS, AND EMBARRASSING. NOT TO MENTION WE ARE RETIRED AND THIS IS OUR ONLY VEHICLE AND WE DIDN'T EXPECT TO HAVE SUCH AN UNSAFE VEHICLE WITH A MINIVAN. THESE INSTANCES HAVE OCCURRED ON AND OFF FOR THE LAST MONTH. WE SHOULDN'T HAVE TO DISCONNECT OUR CAR BATTERY TO ESCAPE THE FAULTY MALFUNCTIONS. AS OWNERS WE SHOULDN'T BE AFRAID TO GO INTO CHURCH BECAUSE OF THE CAR HORN AND I SHOULDN'T HAVE TO DISCONNECT THE BATTERY JUST TO ENJOY THE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653603November 8, 2014
ENGINE
VAN TRIES TO START BUT JUST CAN'T TURN OVER. IT STALLED WHILE TRYING TO PULL OUT IN TRAFFIC. TOOK IT TO THE DEALER WHERE THEY FIRST TOLD ME IT WAS THE ALTERNATOR. WHEN I TRIED TO LEAVE THE VAN WOULDN'T START. THEY TRIED TO JUMP START IT AND IT WOULDN'T WORK. THEY ASKED ME TO LEAVE IT OVER NIGHT. THE NEXT DAY I RECEIVE A CALL FROM THE DEALER. THEY TELL ME NOT ONLY IN MY ALTERNATOR BAD BUT SO IS MY FUEL PUMP. I TELL THEM WE WILL COME GET IT TO MOVE IT OUT SIDE. 4 HOURS LATER I GET IN THE VAN TURN THE KEY AND IT STARTS. I DRIVE THE VAN HOME AND IT STARTS THE NEXT MORNING BUT NOT AT LUNCH. THIS VAN HAS LEFT ME AND MY FAMILY STRANDED SO MANY TIMES I COULD CRY. I AM JUST HOPING FOR A REPAIR I CAN AFFORD OR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653625November 8, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653363November 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653147November 6, 2014
ENGINE, FUEL/PROPULSION SYSTEM
RIGHT AFTER GAS TANK FILL UP ENGINE STALLS,AND ON SEVERAL OCCASIONS WAS ON HIGHWAY ,AND POWER WENT OFF AFTER STALLING WITH LOSS OF CONTROL OF STEERING,AND RAPID DECELERATION WITH NEAR MISS OF BEING REAR ENDED. SOMEONE IS GOING TO BE KILLED,AND ACCORDING TO THE REPORTED INCIDENCES ON THE INTERNET SOMEONE WILL EVENTUALLY BE KILLED OR SEVERELY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653071November 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652660November 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652857November 5, 2014
VEHICLE SPEED CONTROL
WAS AT STOPLIGHT WHEN 2012 GRAND CARAVAN (CREW) ACCELERATED INTO THE MIDDLE OF THE INTERSECTION. I HAD TO STAND ON THE BRAKE TO STOP AND WAS ALMOST STRUCK BY CROSS TRAFFIC. THE VAN WOULD THEN MOVE FORWARD SLUGGISHLY (AS IF NO POWER) AND AT DIFFERENT TIMES ACCELERATE TO HIGH SPEEDS (80+ MPH). I CALLED THE DEALER AND PARKED IT.TOOK IT TO DEALER NEXT DAY. SINCE MY VAN HAD 38K MILES ON IT THEY WANTED TO CHARGE ME OVER $300 TO REPAIR THE ELECTRONIC THROTTLE CONTROL. THE CODE (P2138) SHOWED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS BAD. SINCE MY VAN HAD JUST WENT OUT OF WARRANTY, I FUSSED AT THEM AND THEY GAVE ME A "GOODWILL" DISCOUNT FOR ME TO PAY $100.00. THIS DEFECT IS LIFE THREATENING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652363November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652538November 4, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRIC LOCKS FAIL. AFTER R&R A FUSE THE LOCKS WOULD WORK FOR A PERIOD OF TIME THEN FAIL AGAIN. REPEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652081November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652017November 3, 2014
ELECTRICAL SYSTEM
MY VAN'S AIR CONDITIONING WASN'T WORKING SO I TOOK IT INTO THE DEALER...WHEN THEY GAVE IT BACK I HAD COLD AIR IN THE FRONT BUT NOT IN THE BACK, I TOOK IT BACK AGAIN, THEY FIXED THE AIR FOR THE FRONT BUT THEN THE FAN WASN'T WORKING AT ALL IN THE BACK VENTS, I TOOK IT BACK A 3 RD TIME FINALLY IT SEEMED FIXED, SINCE THEN I HAVE LOST CONTROL OF USING THE BUTTONS ON MY STEERING WHEEL, CRUISE CONTROL ONLY WORKS WHEN IT WANTS TO, AND MY VEHICLE WILL TURN OVER BUT HAS A HARD TIME STARTING, THEY HAVE CHANGED OUT THE STARTER MESSED WITH MY WIRING AND CHANGED OUT MY BATTERY, IT STILL ISN'T FIXED. NOW MY VENTS IN THE BACKSEATS ARE NOT BLOWING AIR AGAIN, THEY REPLACED THE STARTER, THE BATTERY AND STILL I AM HAVING ALL THESE PROBLEMS. COULD THIS HAVE TO DO WITH A RECALL THAT HASN'T BEEN DONE ON MY VEHICLE? ALSO I BOUGHT THE VAN NEW AND HAVE HAD A FEW PAINT JOBS TO FIX THE RUBBING OF THE SIDE DOORS THAT CAUSE MY PAINT TO RUB OFF ABOVE THE WHEEL WELLS, I FINALLY GAVE UP ON HAVING IT FIXED BUT I KNOW THIS IS AN ERROR ON CHRYSLER'S SIDE AS I CAN SHOW YOU ATLEAST TWO MORE GRAND CARAVAN'S SAME YEAR WITH THE SAME RUBBED OFF PAINT BECAUSE OF SIDE DOORS. VERY DISAPPOINTED IN BUYING MY FIRST BRAND NEW CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651856November 1, 2014
ENGINE, SERVICE BRAKES, STEERING
WHILE DRIVING APPROX. 35M/HR IN LOW TRAFFIC, VAN STEERING WHEEL STIFFENED, NO WARNING LIGHTS ON DASH, THEN ABS SIGNAL WENT ON AND BRAKES WERE OUT. I WAS ABLE TO COAST TO SIDE STREET AND THE VAN HAD COMPLETE ENGINE SHUT DOWN. I HAD 2 CHILDREN IN THE CAR. THANK GOODNESS WE WERE NOT ON THE HIGHWAY AND TRAFFIC WAS LOW. THE VAN RESTARTED AND WE DROVE HOME. CALLED MY MECHANIC WHO HAD ME GET THE BATTERY CHECKED OUT, WHICH IS ONLY ONE YEAR OLD. WE BOUGHT A NEW BATTERY A YEAR AGO BECAUSE OCCASIONALLY THE VAN WILL NOT START RIGHT AWAY, WAS STRANDED SEVERAL HOURS AT A BASEBALL GAME, THEN IT STARTED. HAD IT PUT ON COMPUTER AT MECHANIC WHO CANNOT FIND ANY CODES COMING UP FOR REASON. VAN HAS HAD AT LEAST 5 EPISODES OF FAILING TO START ON FIRST TRY. SECOND TIME THIS MONTH, OCT. 29,2014. PULLING TO TURNING LANE TO GO DOWN OUR HOME STREET, WHEN AGAIN, STEERING STIFFENED, I LOOKED AT DASH BOARD, ABS LIGHT CAME ON, BRAKES OUT AND ENGINE SHUT OFF. I KNEW WHAT WAS HAPPENING SO I STOPPED BEFORE TURNING AND RESTARTED VAN. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN CAR. AGAIN, THANK GOOD NESS NOT ON BUSY STREET WITH TRAFFIC OR HIGHWAY. I TRAVEL A LOT WITH CHILDREN AND I AM NOW AFRAID THAT THIS WILL HAPPEN ON THE HIGHWAY AND A SERIOUS INJURY OR WORSE WILL HAPPEN. DODGE NEEDS TO ADDRESS THIS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651703October 31, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY FAILED TO RELEASE AND FRACTURED WHILE IN THE IGNITION SWITCH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651407October 30, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PARKING LIGHTS TURN ON AND OFF RANDOMLY WHEN THE VEHICLE IS OFF. WHEN THE VEHICLE IS RUNNING, THE PARKING LIGHTS DON'T OPERATE PROPERLY USING THE LIGHT SWITCH--E.G. THE PARKING LIGHTS STAY ON WHEN TURNED OFF. CYCLING THE SWITCH SEVERAL TIMES CAN TURN THE PARKING LIGHTS OFF. OUR CAR WAS MANUFACTURED LATE IN DECEMBER 2005 ACCORDING TO DODGE. THIS APPEARS TO BE RELATED TO NHTSA ACTION # EA11010. DODGE HAS REFUSED TO COVER THE HEADLIGHT SWITCH ASSEMBLY (HSA) UNDER WHAT SHOULD BE A LIFETIME WARRANTY. THE HSA HAS BEEN REPLACED AT OWNERS EXPENSE AND THE PROBLEM APPEARS TO BE FIXED. WE SAVED THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650942October 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000(ELECTRICAL) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND IT COULD TAKE AN ADDITIONAL 6 TO 8 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650958October 29, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THERE WAS A LOSS OF POWER STEERING AND BRAKES. THE CONTACT ALSO STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TERMINAL BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651096October 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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