Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10641908October 7, 2014
LATCHES/LOCKS/LINKAGES
WENT TO THE VAN AND TRIED TO LOCK THE DOORS BUT THE ELECTRONIC DOOR LOCKS ARE NOT WORKING. I BEEN READING THAT THE SYSTEM NEEDS A UPDATE. WHY DOES THE COMPANY KNOW THAT THE UPDATE IS NEEDED BUT WANT TO MAKE MONEY OFF OF US FOR THEIR ERRORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641931October 7, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS PULLING OUT OF A SIDE STREET ONTO A MAIN ROAD WHEN THE ENGINE SHUT OFF. THIS WAS THE SECOND TIME WITHIN THE PAST MONTH THAT THIS HAPPENED. ABOUT A WEEK AFTER I HAD THE SECOND IGNITION FAILURE I RECEIVED A RECALL NOTICE (L25) FROM CHRYSLER TELLING ME THAT THEY HAD A PROBLEM WITH THEIR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) THAT CAUSES THE ENGINE TO SHUT DOWN WHILE DRIVING. WHEN I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER (1-800-853-1403) THEY TOLD ME THAT THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE AND, EVEN THOUGH THE VEHICLE HAD SHUT DOWN TWICE, THEY DIDN'T CARE AND WOULDN'T PROVIDE A LOANER/RENTAL VEHICLE UNTIL THE REPAIR WAS MADE. THIS IS A SIMILAR SITUATION THAT GM DEALT WITH RECENTLY AND DID PROVIDE TEMPORARY REPLACEMENT VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641927October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643130October 7, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE PARKED IN A DRIVEWAY, THE HORN, DOOR LOCKS, WINDSHIELD WIPERS AND FLUID STARTED OPERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO STOP THE FAILURE. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641013October 6, 2014
VEHICLE SPEED CONTROL
LETTER FROM SENATOR ON BEHALF OF CONSTITUENT RE 2011 GRAND DODGE GRAND CARAVAN. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, WHEN SHE APPLIED THE BRAKE, AT 15 MPH. SHE CRASHED INTO HER NEIGHBOR'S GARAGE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641204October 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE VEHICLE FAILED TO SHUT OFF AFTER IT WAS PARKED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641244October 3, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE IGNITION KEY TURNED FROM DRIVE TO THE ACCESSORY MODE INDEPENDENTLY. THE FAILURE RECURRED TWO TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641326October 3, 2014
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL REGARDING RECALL L25, I TOOK IT TO DEALER THEY ORDERED PARTS FOR IT SUPPOSEDLY. SERVICE CENTER AT DODGE ADVISED ME THAT THE MAIN PROBLEM I AM HAVING IS NOT RELATED TO THE RECALL THEREFORE LABOR/PARTS/CAR RENTAL WILL NOT BE COVERED. (I SPOKE W A REP AT CHRYSLER GROUP RECALL ASSISTANCE CENTER WHO TOLD ME THERE ARE STILL NO PARTS FOR IT) REP AT RECALL SAID TO JUST PAY FOR WHATEVER IS NOT COVERED AND IT WOULD STILL BE REIMBURSED. WHO AM I SUPPOSED TO BELIEVE I AM NOT TRYING TO GET SCAMMED OUT OF A CPL GRAND. I AM HAVING PROBLEMS W THE FOBIK GETTING STUCK IN THE ACC POSITION, I WAS WAITING UP TO 5 MINUTES FOR IT TO CLICK, TO GET MY KEY BACK. NOW IT IS NOT COMING OUT AT ALL. I HAVE TO RISK LEAVING THE KEY IN THE IGNITION TO POSSIBLY GET THE CAR STOLEN AND THE BATTERY TO DIE. I NEED A REAL RESOLUTION ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640774October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640787October 2, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRIC WINDOW CONTROL PANEL INTERMITTENTLY HEATED AND CREATED AN ELECTRICAL SHOCK UPON STARTING THE VEHICLE. ALSO, WHILE IN THE FRONT PASSENGER SEAT, THE WINDOW PANEL AREA WAS WARM AND BURNED THE CONTACT'S ARM. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE AND THE DEALER WAS UNABLE TO INDICATE WHEN IT WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10640875October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640886October 2, 2014
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE DRIVING ON INTERSTATE AT 48MPH AND INCREASING. FIRST ALL DIALS DROPPED TO 0, BRAKES WOULD NOT WORK, WHEN PRESSING ACCELERATOR ENGINE WOULD REV UP BUT NO POWER - THEN THIS STOPPED ALSO. TURNED KEY TO OFF POSITION AND WAITED A FEW MINUTES, THEN TURNED CAR BACK ON AND ALL SEEMED WELL. THIS WAS VERY SCARY WITH CARS & TRUCKS WHIPPING BY AT 50 PLUS MPH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640948October 2, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION, THE ENGINE REMAINED ACTIVATED. THE CONTACT STATED THAT IN ORDER FOR THE ENGINE TO SHUT OFF, THE BATTERY NEEDED TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,933. UPDATED 11/21/14*CN THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641028October 2, 2014
ELECTRICAL SYSTEM
I HAVE BEEN EXPERIENCING RANDOM ELECTRICAL ISSUES INTERMITTENTLY FOR A FEW WEEKS, BUT TODAY, IT WAS NOTICED THAT MY POWER LOCKS ARE NOT ABLE TO BE ENGAGED OR DISENGAGED VIA EITHER MY KEY FOB OR MANUAL BY THE BUTTON ON THE SIDE OF THE DRIVER'S OR PASSENGER'S DOOR. THEY ALSO DO NOT ENGAGE ONCE THE VEHICLE REACHES THE APPROPRIATE SPEED. THE ONLY WAY TO LOCK OR UNLOCK THE VEHICLE AT THIS TIME, IS VIA THE KEY IN THE DOOR, AND MANUALLY PUSHING DOWN/PULLING UP THE LOCKS THEMSELVES. AS A MOM OF THREE CHILDREN UNDER THE AGE OF 10, HAVING THEM RIDING IN THE BACK OF THE VEHICLE AND NOT KNOWING FOR SURE THAT THEIR DOORS ARE LOCKED, CAUSES DISTRESS IN REGARD TO THEIR SAFETY. I NEED TO KNOW THAT I CAN LOCK MY VEHICLE QUICKLY BEHIND MY CHILDREN, IF NECESSARY, AND KNOW THAT IF THEY HAPPEN TO PULL ON THE HANDLE ON THE SLIDING DOORS, THAT I CAN REST ASSURED THAT THE DOORS WILL NOT OPEN IN RESPONSE TO THIS AS I'M DRIVING DOWN THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640660October 1, 2014
ELECTRICAL SYSTEM
MY LIGHTS, WIPERS, HORN AND DASH LIGHTS COME ON BY THEMSELVES AND STAY ON FOR SEVERAL MINUTES. I TURN OFF THE KEY AND THE ENGINE KEEPS RUNNING. I HAD TO PULL A RELAY OUT OF THE TOTALLY INTEGRATED POWER MODULE TO SHUT EVERYTHING OFF. I TRIED GETTING A FAULT CODE BUT NOTHING COMES UP. I HAVE READ SEVERAL ARTICLES ABOUT THIS AND EVERY ONE IS THE SAME. APPARENTLY THE PROBLEM RESIDES IN THE TOTALLY INTEGRATED POWER MODULE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. THIS IS A BIG SAFETY ISSUE TRYING TO DRIVE AT NIGHT. I HAVE TO PULL OVER, STOP THE VAN AND RESET EVERYTHING AS I DESCRIBED BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640216September 30, 2014
SERVICE BRAKES
AS I WAS DRIVING ON THE HIGHWAY, THE REAR BRAKE CALIPERS ON EITHER SIDE BECAME STUCK. I STOPPED AT A TRAFFIC LIGHT, AND SMOKE WAS COMING FROM THE REAR WHEELS. THE CALIPER STUCK TO THE BRAKE PADS ON BOTH REAR WHEELS AND BECAME BURNED ON. THE VEHICLE REQUIRES NEW BRAKE PADS, ROTORS, CALIPERS, AND CALIPER BRACKETS TO BE INSTALLED. THIS IS A HUGE FIRE HAZARD. I AM LUCKY THAT NOTHING CAUGHT ON FIRE UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640297September 30, 2014
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE VEHICLE IT WOULD SPUTTER OR STALL. SOMETIMES WHILE IN TRAFFIC! IT DOESN'T OCCUR EVERY TIME AFTER FILL UP BUT HAS DONE IT MULTIPLE TIMES SINCE FOR ALMOST A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639502September 27, 2014
ENGINE, ELECTRICAL SYSTEM
I CAME OUT OF MY HOUSE ON FRIDAY MORNING (09/26/2014) TO FIND MY VAN PARKED IN MY CARPORT WITH THE ENGINE RUNNING. APPARENTLY MY CAR HAD STARTED THE ENGINE AND RAN FOR ABOUT 20 MINUTES BY ITSELF WITH NO HUMAN INTERACTION, THIS IS STRANGE BECAUSE I DO NOT HAVE A REMOTE STARTER AND IT DOES NOT HAVE THE ABILITY TO START ON ITS OWN. AS I APPROACHED THE CAR I COULD SEE THAT THERE WAS NO KEY IN THE IGNITION AND THAT THE DOORS WERE STILL LOCKED. I HAVE 2 KEY FOBS, BOTH WERE IN MY POSSESSION, AND USING ONE OF THE KEY FOBS I WAS ABLE TO UNLOCK THE DRIVERS DOOR. THERE WAS NO SIGN OF FORCED ENTRY, I AM THE ONLY ONE LIVING AT MY RESIDENCE AND NO ONE ELSE HAD ACCESS TO THE CAR KEYS. I FOUND THE IGNITION SWITCH WAS IN THE OFF POSITION SO I INSERTED THE KEY FOB AND TURNED IT TO THE ON POSITION AN BACK TO THE OFF POSITION SEVERAL TIMES BUT THE ENGINE CONTINUED RUNNING. I CALLED THE DEALERSHIP THAT SOLD ME THE VEHICLE AND TALKED WITH 2 DIFFERENT SERVICE TECHNICIANS BUT NEITHER ONE COULD OFFER AN EXPLANATION. THEY ASKED ME TO BRING THE VEHICLE IN FOR SERVICE, WHICH I DID AND I AM CURRENTLY WAITING ON THE DISPOSITION. AFTER I GOT OFF THE PHONE WITH THE SERVICE TECHNICIAN THE CAR STOPPED RUNNING AND I WAS THEN ABLE TO USE THE KEY FOB TO TURN ON THE IGNITION AND TO START AND STOP THE VEHICLE NORMALLY. I HAVE OWNED THE VAN ABOUT 3 MONTHS AND PRIOR TO THIS EVENT I NOTICED THAT MY POWER DOOR LOCKS WERE OPEN SOMETIMES AFTER I HAD LEFT THE CAR LOCKED. UP UNTIL THIS INCIDENT I HAD ASSUMED THAT I ACCIDENTLY MASHED THE UNLOCK BUTTON ON MY KEY FOB WHILE IT WAS IN MY PANTS POCKET, BUT NOW I AM NOT SO SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639550September 27, 2014
ELECTRICAL SYSTEM, ENGINE
SERIOUS SAFETY ISSUE. MY VAN STARTS ON ITS OWN. THE HORN BLARES AND WON'T STOP. WIPERS COME ON AND THE ENGINE WON'T STOP. DOES THIS WITHOUT A KEY IN THE IGNITION. WHEN DRIVING YOU LOSE COMPLETE CONTROL OF THE TRANSMISSION AND THE ENGINE WILL NOT TURN OFF. DODGE NEEDS TO DO A RECALL AND SOMETHING NEEDS TO BE DONE. I'M AFRAID TO PARK IN THE GARAGE BECAUSE IT STARTS ON ITS OWN. I'M WORRIED THE CARBON MONOXIDE WILL ASPHYXIATE MY FAMILY. I'VE CALLED THE DODGE MAIN HEADQUARTERS AND THEY PLAY DUMB LIKE THEY NEVER HEARD OF THIS HAPPENING. I FOUND THOUSANDS OF COMPLAINTS ONLINE. IT'S IN THE DODGE DEALER RIGHT NOW. HOPING TO FIX THE ISSUE. THEY DON'T KNOW WHAT THE PROBLEM IS. THE ACTUAL PROBLEM IS CALLED A BAD TIPM (TOTALLY INTEGRATED POWER MODULE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639248September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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