Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10659037November 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TESTED AND REPLACED THE BATTERY, BUT THE VEHICLE FAILED TO SUCCESSFULLY RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MECHANIC STATED THAT THE PC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HORN WOULD CONTINUOUSLY ACTIVATE. THE MECHANIC DISABLED THE HORN AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658598November 17, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658714November 17, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE BUTTONS ON THE STEERING WHEEL WOULD NOT WORK. THE DEALER STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE CLOCK SPRING. IF A CRASH OCCURRED, THE AIR BAG COULD POTENTIALLY NOT DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658732November 17, 2014
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655309November 16, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AFTER BEING TOLD BY THE DEALER OUR VAN WOULDN'T START DUE TO THE ALTERNATOR, WE DECIDED TO HAVE THE ALTERNATOR LOOKED AT. THE OTHER MECHANIC FOUND NOTHING TO BE WRONG WITH THE ALTERNATOR. THE DEALER ALSO SAID WE NEEDED OUR FUEL PUMP REPLACED. WE HAVE HAD OTHER VEHICLES THAT NEEDED FUEL PUMPS REPLACED AND WHEN THE FUEL PUMP WENT OUT WE WERE NOT ABLE TO DRIVE IT AT ALL. MY HUSBAND WAS AT AN APPOINTMENT AND AFTER TURNING OFF VAN HE HEARD SOMETHING RUNNING. THE SOUND WAS TRACKED TO THE FUEL PUMP. SO THE DEALER WASTED OUR TIME AND MONEY ALL THE TIME TRYING TO HAVE US REPLACE PARTS THAT WOULD NOT HAVE CORRECTED THE PROBLEM. AFTER CALLING AND TRYING TO GET A FUEL PUMP REGULATOR WE DISCOVERED THE FUEL PUMP REGULATOR IS BUILT INTO THE TIPM. WE HAVE A FAULTY TIPM. I WISH DODGE WOULD GET OFF THEIR BUTT AND ISSUE A RECALL ALREADY. THE ONLY WAY A CAN SHUT THE FUEL PUMP OFF IS TO UNHOOK THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655215November 15, 2014
ELECTRICAL SYSTEM
RECEIVED A SAFETY RECALL NOTICE L25/NHTSA 14V-373 STATING THAT THE FOBIK MAY NOT SEAT FULLY IN THE 'ON' POSITION AND INADVERTENTLY MOVE TO THE 'ACCESSORY' MODE CAUSING UNINTENTIONAL ENGINE SHUT OFF. AS OF THIS TIME, I HAVE NOT BEEN NOTIFIED OF ANY FIX OTHER THAN TO REMOVE THE KEY OFF THE KEY-RING EVERY TIME I WISH TO DRIVE, AND APPARENTLY THEY HAVE NO FIX IN SIGHT. IS THERE ANYTHING THAT CAN BE DONE TO EXPEDITE THIS REPAIR. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654961November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT INDICATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS CONTACTED MORE THAN ONCE. THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/14/15*LJ UPDATED 9/1/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655009November 14, 2014
ENGINE
THERE IS A CURRENT RECALL ON OUR VEHICLE, THE L25 WIN MODULE DETENTION RING. THE VEHICLES KEY CAN MOVE INTO THE ACCESSORY MODE AND THE CAR SHUTS OFF, NO POWER STEERING, NO BOWER BRAKES, NO AIRBAG ETC. VEHICLE JUST ROLLS TO A STOP. THIS HAS HAPPENED 5 TIMES WHILE MY WIFE IS DRIVING THE CAR WITH OUR 3 CHILDREN INSIDE. THIS IS EXTREMELY DANGEROUS FOR MY FAMILY AND OTHERS ON THE ROADWAY. DODGE DOES NOT HAVE THE PART TO FIX MY VEHICLE AND CAN NOT TELL ME WHEN THIS PART WILL COME AVAILABLE. THEY ARE NOT WILLING TO DO ANYTHING FOR ME AND JUST TELL ME THEY UNDERSTAND MY SITUATION AND THEY ARE SORRY. I'M TOLD BY DODGE CUSTOMER SERVICE, 800-334-9200 THAT THEY HAVE BEEN AWARE OF THIS PROBLEM SINCE 2011. I WOULD HOPE THAT YOU CAN FOLLOW UP WITH DODGE AS THIS IS A HUGE SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655064November 14, 2014
ENGINE
I WAS DRIVING DOWN THE ROAD AND MY CAR JUST STOPPED RUNNING. I HAD TO PULL OVER TO THE SIDE OF THE ROAD WHICH IS VERY DIFFICULT BECAUSE THE POWER STEERING DOESN'T WORK ONCE IT DIES. I HAD JUST LEFT MY HOUSE, HADN'T DROVE 1/2 MILE. I ALSO TOOK MY VEHICLE THIS MORNING TO HAVE THE BATTERY, ALTERNATOR AND STARTER CHECKED BECAUSE IT HAS A TENDENCY TO NOT WANT TO START. IT WILL JUST MAKE THE NOISE LIKE IT'S TURNING OVER AND TAKE ABOUT 5-6 TRIES BEFORE IT WILL TURN OVER. PLEASE INCLUDE 2011 MODELS IN YOUR IGNITION RECALL BEFORE SOMEONE GETS HURT FROM THERE VEHICLE DYING WHILE DRIVING DOWN THE ROAD. I GOT LUCKY I WAS STILL IN MY SUB DIVISION AND NOT ON THE MAIN ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654698November 13, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE CAR CUT OFF WHILE DRIVING, A WEEK BEFORE I TOOK THE CAR TO THE DEALER COMPLAINING ABOUT THE CAR NO STARTING INTERMITTENT. THE DEALER RETURN THE CAR SAYING NO PROBLEM FOUND. AFTER THIS HAPPENS CUTTING OFF WHILE DRIVING, I TOOK THE CAR AGAIN TO THE DEALER, THIS TIME THE DEALER REPLACE THE "TIPM" P/N 68244893AA, I WAS CHARGED $890.10, THE DEALER MECHANIC INFORMED ME THAT THIS IS WELL KNOWN PROBLEM, FOR THE SAFETY OF OTHER PLEASE FORCE CHRYSLER TO RECALL THIS "TIPM" AS THEY DID TO THE SUV'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654469November 12, 2014
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
AROUND 37,000 MILES, CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER PURCHASED, LIGHT WOULD GO OFF AND ON PERIODICALLY. AFTER A SEVERAL WEEKS LIGHT STAYED ON AND STARTED BLINKING, AT THIS TIME VAN WAS VIBRATING AND SOUNDED LIKE IT WOULD CUT OFF. DEALERSHIP ENDED UP REPLACING ENGINE HEAD UNDER WARRANTY. A FEW MONTHS LATER LIGHT CAME ON AGAIN, VAN DID NOT WANT TO ACCELERATE, DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH VAN. AT TIMES VAN DOES NOT WANT TO ACCELERATE AS IT SHOULD. AFTER A DELAY, IT WILL ACCELERATE, BUT NOT LIKE IT SHOULD. AROUND 60,000 MILES, ABS LIGHT AND TRACTION LIGHT HAVE COME ON AND CRUISE CONTROL WILL NO LONGER WORK. BACK HATCH DOOR OF VAN LOCKED WHILE OPEN AND WOULD NOT SHUT. THE DOOR HAD TO BE TIED DOWN FROM THE INSIDE IN ORDER TO DRIVE IT TO THE DEALERSHIP. DEALERSHIP SAYS HINGES HAVE BEEN BENT. HINGES HAVE NO MARKS OF ANY KIND, AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. THERE'S A WHOLE LOT GOING WRONG FOR A 2012 VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654470November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654515November 12, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. ALSO, THE VEHICLE WOULD SHUT OFF WHEN THE KEY WAS INADVERTENTLY TOUCHED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,589.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654576November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654613November 12, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
FILED COMPLAINT ABOUT 3 WEEKS AGO. CALLED CHRYSLER RECALL CENTER AND EXPLAINED THE VEHICLE PROBLEM. CHRYSLER REPRESENTATIVE CONFIRMED THERE IS A RECALL ON MY VEHICLE, BUT THE PARTS ARE NOT AVAILABLE. THEY STATED THEY WOULD DOCUMENT THE URGENCY OF MY REPAIR AS THE VEHICLE HAS FAILED 2 TIMES IN 3 WEEKS. I EXPRESSED MY CONCERN OVER THE SAFETY OF DRIVING THE VEHICLE, ESPECIALLY WITH CHILDREN. I WAS TOLD THE VEHICLE IS SAFE TO DRIVE, BUT MAKE SURE I REMOVE ALL OBJECT FROM MY KEY RING. I REALLY DO NOT THINK THIS WAS THE PROBLEM. THE SECOND TIME IT HAD A POWER FAILURE, THE VEHICLE WAS ALMOST STOPPED, READY TO MAKE A LEFT HAND TURN, THE ROAD WAS SMOOTH. HOW CAN THE PARTS NOT BE AVAILABLE WHEN IT WAS JUST RELEASED ON THE NEWS THAT CHRYSLER ORDERED THE PARTS EVEN BEFORE THE RECALL WAS ANNOUNCED. ALSO, 32 DEATHS POSSIBLY RELATED TO THIS DEFECT. HOW CAN THIS NOT BE OF AN URGENT MATTER TO HAVE THEM REPLACED. I AM NERVOUS DRIVING, WHICH I HAVE TOO IN ORDER TO GET TO WORK, SCHOOL, SHOPPING. THIS WHOLE SITUATION IS UNBELIEVABLE TO ME. I HAVE ALWAYS BOUGHT AMERICAN MADE CARS, AND THIS IS THE CUSTOMER SERVICE I RECEIVE. I HOPE CHRYSLER IS READY FOR MORE LAWSUITS. ITS A SHAME PEOPLE HAVE TO GET HURT OR EVEN DIE FOR ACTION TO BE TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654235November 11, 2014
ELECTRICAL SYSTEM
AT RANDOM GAUGES WILL STOP WORKING ON THE DASHBOARD AND THE ABS LIGHT WILL TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654147November 11, 2014
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL ON MY CARAVAN, IN JUNE 2014, IT SAYS THIS WAS A SAFETY RECALL, AS OF THIS MORNING TUESDAY 11 AM NOVEMBER 11, 2014. I HAVE HEARD NOTHING FROM CHRYALER, AND NOTHING FROM THE DEALER. I CALLED THE DEALER, THE SERVICE DEPARTMENT HAS NO IDEA WHEN THEY WILL RECEIVE "ANY PARTS" FOR THIS RECALL, I SAID THIS WAS UNSATISFACTORY SINCE IT HAS BEEN ALMOST 5 MONTHS, THE SERVICE DEPARTMENT TRANSFERRED ME TO THE PARTS DEPARTMENT, AND THE PARTS DEPARTMENT SAID THEY HAVE NOT RECIEVED "ANY" PARTS FOR THIS RECALL, AND HAD NO IDEA WHEN THEY WOULD!. THE RECALL NOTICE STATED IF I HAD CONCERNS WHICH THE DEALER WAS UNABLE TO RESOLVE, I SHOULD CALL THEIR CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I ALSO CALLED THIS NUMBER AND WAS TOLD THEY "ALSO HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE FOR THIS RECALL". I TOLD THEM THIS WAS COMPLETELY UNSATISFACTORY, SINCE I DRIVE WITH CHILDREN MUCH OF THE WEEK, AND SINCE THE RECALL IS ALMOST 5 MONTHS OLD I WANT ACTION. THEY TOOK MY MAILING AND EMAIL ADDRESS, AND SAID THEY WILL EMAIL ME WHEN PARTS ARE AVAILABLE. THIS ALSO IS ABSOLUTELY UNSATISFACTORY FOR A "SAFETY RECALL" THIS IS A "SAFETY" ISSUE????? EVIDENTLY CHRYSLER AND POSSIBLY NHTSA??? DO NOT THINK IT IS, PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653783November 10, 2014
FUEL/PROPULSION SYSTEM
SEVERAL TIMES FOLLOWING A FILL UP, THE VAN HAS STALLED OUT, USUALLY JUST A FEW HUNDRED FEET FROM THE PUMPS. UNFORTUNATELY, THIS USUALLY AS WE ARE PULLING INTO TRAFFIC. FROM WHAT I'VE READ ONLINE, THE ONLY FIX TO THIS PROBLEM IS TO REPLACE THE ENTIRE GAS TANK SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653819November 10, 2014
ELECTRICAL SYSTEM
MY VAN WILL TRY TO START BUT IT JUST KEEPS TRYING TO TURN OVER. I HAVE TO MANUALLY TURN THE KEY BACK OFF AND WAIT, IT USUALLY TAKES ABOUT 3 TIMES FOR IT TO ACTUALLY START. IT MAKES THE CLICKING NOISE LIKE ITS A STARTER OR BATTERY BUT BOTH HAVE BEEN CHECKED AND ARE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653953November 10, 2014
ELECTRICAL SYSTEM, STEERING
SEVERAL TIMES SINCE APPROXIMATELY AUGUST OF 2013 THE VEHICLE POWER HAS CUT OFF WHILE DRIVING CAUSING LOSS OF POWER STEERING. I HAD THE IGNITION REPLACED ONCE AT MY OWN COST BUT IT DID NOT FIX THE ISSUE. IT HAS HAPPENED SEVERAL TIMES SINCE THEN WITH THE LATEST BEING IN OCTOBER OF 2014. I AM AWARE OF THE RECALL BUT WHAT IS THE POINT IF THERE IS NO FIX? THE FACT THAT WE ARE STILL WAITING ON A FIX IS UNACCEPTABLE. THIS IS A SAFETY ISSUE NOT AN INCONVENIENCE ISSUE. I HAVE THREE YOUNG CHILDREN AND IT IS UNACCEPTABLE THAT I HAVE TO DRIVE THEM AROUND IN AN UNSAFE VEHICLE BECAUSE DODGE DOESN'T YET HAVE A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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