Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10663084December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663096December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. ADDITIONALLY, THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED INTERMITTENTLY, BUT THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663199December 9, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE AUTOMATIC LOCK SYSTEM ON MY 05 DODGE GRAND CARAVAN DOESN'T WORK, WITH THE KEY FOB OR WHEN PUSHING THE AUTOMATED LOCK BUTTONS INSIDE THE VEHICLE. THE CAR BEEPS LIKE IT IS LOCKING WHEN YOU PUSH THE KEY FOB. HOWEVER, IT REALLY ISN'T LOCKING. AFTER DOING SOME RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH THE 2005 DODGE CARAVAN MODELS. THAT BEING SAID, I CONTACTED THE DEALERSHIP & WAS TOLD THAT THERE HAS NOT BEEN A RECALL, BECAUSE THIS IS "NOT CONSIDERED A SAFETY ISSUE." HOW IS THIS NOT A SAFETY ISSUE? DODGE, THEMSELVES, ACTUALLY CALLS PART OF THE AUTOMATED LOCK SYSTEM A "SAFETY FEATURE." THE SYSTEM IS SUPPOSED TO AUTOMATICALLY LOCK, ONCE YOU REACH A SPEED OF 15 MPH. WELL, THIS NO LONGER WORKS EITHER. HOW IS IT CALLED A "SAFETY FEATURE" WHEN IT WORKS, BUT THEN IT ISN'T A "SAFETY ISSUE" WHEN IT DOESN'T WORK? I PHYSICALLY CANNOT LOCK THE PASSENGER DOORS MYSELF, WHEN DRIVING. I EITHER HAVE TO REMEMBER TO DO IT BEFORE I LEAVE, MAKE SURE THE PERSON THAT GETS OUT DOES IT BEFORE THEY LEAVE, PULL OVER TO LOCK THEM, OR DRIVE WITH THEM UNLOCKED. THAT'S NOT SAFE! I ATTEND NIGHT SCHOOL & AM NOT COMFORTABLE LEAVING MY CAR UNLOCKED, BUT IT IS NOT AS EASY TO GET INTO MY VEHICLE QUICKLY NOW. I HAVE TO MANUALLY OPEN THE DRIVER SIDE DOOR (ONLY DOOR THAT HAS A MANUAL LOCK), REACH IN, UNLOCK THE SIDE DOOR, THEN OPEN THE SIDE DOOR, PUT MY THINGS IN, LOCK THE SIDE DOOR, CLOSE THE DOOR, AND THEN GET IN THE FRONT. THAT IS A LOT OF EXTRA TIME IN A DARK PARKING LOT! NORMALLY, I WOULD JUST CLICK THE UNLOCK & THE OPEN DOOR BUTTON ON THE WAY TO THE VAN, PUT THE STUFF IN, CLOSE THE DOOR & GO. IN ADDITION, IF YOU ARE A PASSENGER, YOU HAVE TO STAND THERE & WAIT TO BE LET IN. AS MENTIONED, THERE IS NO KEY ENTRY ON THAT SIDE OF THE VEHICLE AT ALL. MANY TIMES, I AM LEFT STANDING THERE (WITH MY PURSE), AS MY HUSBAND WALKS AROUND TO THE DRIVER SIDE & LETS HIMSELF & THE KID'S IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662893December 8, 2014
EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662710December 8, 2014
FUEL/PROPULSION SYSTEM
GAS CAP OFTEN FAILS TO CLOSE COMPLETELY. EVEN AFTER CAREFULLY CLOSING IT, YOU OFTEN FIND IT OPENED BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662645December 7, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER GETTING GAS, WHEN I SLOW TO COME TO A STOP THE CAR STALLS OUT. IT WILL USUALLY START RIGHT BACK UP AND I DON'T HAVE A PROBLEM UNTIL I GET GAS AGAIN. THIS IS A CONCERN AS I AM USUALLY DRIVING MY CHILDREN AROUND AND IT HAPPENED AFTER I PULLED OUT ONTO A BUSY 4 LANE ROAD AND HAD TO SLOW DUE TO AN UPCOMING LIGHT. WE WERE ALMOST HIT BECAUSE THE CARS COMING UP SAW THAT THE LIGHT WAS NOW GREEN. I PUT ON MY BLINKERS AS FAST AS I COULD BUT THAT DID NOT SAVE US FROM NEARLY BEING HIT AS WE WERE SITTING DUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662662December 7, 2014
FUEL/PROPULSION SYSTEM
UPON REFUELING THE VAN STUMBLE AND STALLS AT VARIOUS SPEEDS. WHEN VEHICLE STALLS IN TRAFFIC, THE STEERING COLUMN LOCKS. NO LONGER IN CONTROL, THE DRIVER AND PASSENGERS ARE POWERLESS TO AVOID ROADSIDE OBSTACLES AS WELL AS OTHER AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662324December 5, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
HOW COME WE WERE NOTIFIED OF WHAT APPEARS TO BE A FAIRLY SIMPLE RECALL AT LEAST 6 MONTHS AGO (TO REPLACE A WINDOW SWITCH) AND NOTHING HAS HAPPENED. IT APPEARS THAT THIS RECALL ALONG WITH MANY OTHERS ARE JUST BEING IGNORED BY THE CAR COMPANIES. IS THERE NO TIME LIMIT OR ENFORCEMENT WITH THESE RECALLS? MY FEELING IS THAT IF THE CAR COMPANIES CAN WAIT LONG ENOUGH THESE CARS WILL AGE-OUT AND GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662156December 4, 2014
WHEELS, EQUIPMENT ADAPTIVE/MOBILITY, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I WAS SOLD THIS CAR WITHOUT A SPARE TIRE OR JACK, AND WAS NOT INFORMED AT THE TIME OF SALE THAT THESE ARE NOT INCLUDED. THERE WAS ONLY AN AIR PUMP. I HAD A FLAT TIRE AND WAS STRANDED WHILE PREGNANT. THIS IS COMPLETELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662166December 4, 2014
ELECTRICAL SYSTEM
RECEIVED A RECALL FROM CHRYSLER IN JUNE 2013. I HAVE BEEN WAITING FOR PARTS SINCE THEN. DEALER SAYS THERE IS NOTHING THEY CAN DO EXCEPT REMOVE THE SWITCH AND DISABLE THE WINDOWS. RECALL TITLE WAS REAR QUARTER VENT WINDOW SWITCH RECALL# P25/NHTSA 14V-234. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654397December 4, 2014
ELECTRICAL SYSTEM
2008 GRAND CARAVAN CONSUMER IS SEEKING REIMBURSEMENT FROM CHRYSLER FOR OUT OF POCKET EXPENSES FOR REPLACEMENT OF WIN MODULE. *CN THE CONSUMER STATED THE VEHICLE WOULD NOT START AT TIMES. THE CONSUMER RECEIVED A RECALL LETTER THE NEXT DAY. HOWEVER, CHRYSLER DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT STATING THE PART THAT WAS REPLACED WAS MORE THAN WHAT THE RECALL ENTAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661886December 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/21/15*CN THE CONSUMER BELIEVED THE PROBLEM WAS THE IGNITION SWITCH FOR THE KEY FOB. UPDATED 01/26/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662793December 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED 10 MINUTES LATER. THE CONTACT BELIEVED THAT THE TOTALLY INTEGRATED POWER MODULE MALFUNCTIONED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661935December 3, 2014
FUEL/PROPULSION SYSTEM
ABOUT A YEAR AGO THE VEHICLE STARTED SPORADICALLY NOT COMING ON. BATTERY WAS REPLACED, THAT WAS NOT THE ISSUE, ALTERNATOR WAS TESTED, THAT WAS NOT THE ISSUE?ABOUT 3-4 MONTHS AGO THE PROBLEM GOT MUCH WORSE AND WOULD SOMETIMES TAKE 2-5 ATTEMPTS BEFORE THE CAR WOULD START. SOMETIMES IT WOULD START THEN IMMEDIATELY STALL. LAST WEEK IT JUST STOPPED RUNNING; WOULD NOT TURN ON AT ALL. TURNS OUT IT IS THE TIPM THAT HAS GONE BAD NOT ALLOWING THE FUEL RELAY TO WORK PROPERLY. THE PART IS AROUND $1200 TO REPLACE, IF YOU CAN EVEN FIND ONE. CHRYSLER/DODGE HAS RECALLED THIS IN VARIOUS OTHER VEHICLES BUT STILL REFUSES TO RECALL IT IN THE 2011-2012 DODGE GRAND CARAVAN. WE HAVE FRIENDS WHO ALSO HAVE A 2011 GRAND CARAVAN AND WERE HAVING THE SAME PROBLEMS BEFORE US. THEIR DEALER REPLACE ALL SORTS OF OTHER PARTS ON THE CAR BEFORE THEY TOOK IT TO A SHOP THAT TOLD THEM IT WAS THE TIPM; THE DODGE DEALERSHIP SAID THEY DOUBTED THAT WAS THE ISSUE BUT IF IT WAS THEY WOULD REPLACE IT FOR THEM AT NO COST. GUESS WHAT? IT TURNS OUT THAT WAS THE ISSUE AND NOW IT HAS BEEN REPLACED AND THEY HAVE NOT HAD AN ISSUE SINCE. I HAVE SINCE, AFTER MUCH RESEARCH ON THE INTERNET, MADE A BYPASS FOR THE VEHICLE; WHICH WILL WORK TEMPORARILY BUT IT WILL NOT BE A PERMANENT FIX. I WANT THEM TO FIX MY VEHICLE! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661990December 3, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INTERIOR IN THE FRONT OF THE VEHICLE WENT OUT. WHEN I TOOK IT OUT TO REPLACE IT, AND IT WAS MELTED ON ONE SIDE. THAT HAPPENED TO ME WITH THE OTHER SIDE OF THE FRONT INTERIOR LIGHTS, AROUND 2011 AND WHEN I WENT TO THE DEALERSHIP I WAS TOLD I WOULD HAVE TO BUY THE WHOLE ASSEMBLY AT A COST OF ABOUT $150.00 I THINK. I ASKED THEN IF THERE HAD BEEN A RECALL ON THIS AND WAS TOLD NO. I ASKED WHAT WOULD CAUSE THE LIGHT TO MELT AND HE SAID HE DID NOT KNOW. I LEFT IT AS I STILL HAD THE ONE ON THE DRIVERS SIDE BUT NOW I DO NOT HAVE EITHER AND THERE ISN'T ANY LIGHT IN THE FRONT OF THE CAR WHEN OPENING THE DRIVERS OR FRONT PASSENGER DOOR. PLEASE ADVISE ME IF THIS HAS BEEN A PROBLEM AND OR WHAT CAN I DO ABOUT IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662024December 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662031December 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662041December 3, 2014
ELECTRICAL SYSTEM
ON THANKSGIVING MORNING 2014, ME AND MY FAMILY WENT OUT TO GO TO VISIT FAMILY FOR THANKSGIVING DINNER, BUT THE VEHICLE WOULD NOT START. IT WOULD CRANK AND CRANK, BUT NEVER COME CLOSE TO TURNING OVER. THE GAS TANK WAS FULL, THE BATTERY WAS FINE, BUT CLEARLY IT WASN'T GETTING GAS. WE OBVIOUSLY COULDN'T GO ANYWHERE. AFTER USING OUR OTHER VEHICLE, WE MANAGED TO MAKE IT TO DINNER (THOUGH OBVIOUSLY LATE). THE NEXT DAY, I HAD THE CAR TOWED IN, AND SEVERAL DAYS LATER WHEN THE DEALERSHIP FINALLY HAD THE TIME TO ANALYZE WHAT WAS WRONG, I WAS NOTIFIED OF THE TIPM PROBLEM. SO FAR, IT'S BEEN NEARLY A WEEK AND THERE IS STILL NO FURTHER NEWS ON WHEN WE CAN GET IT FIXED. I'VE BEEN TOLD THERE ARE ONLY 300 TIPM'S IN THE COUNTRY AND THAT THEY ARE UNSURE WHEN THEY CAN GET THE PART. THUS FAR, I'VE BEEN TOLD THAT IT WOULD BE COVERED BY MY EXTENDED WARRANTY, AND THAT THE PART IS "APPROXIMATELY" $700 AND LABOR WOULD BE "ABOUT" $200, SO I DON'T YET KNOW WHAT IT'LL COST. I DO KNOW THAT IT WILL COST ME $50 FOR THE WARRANTY DEDUCTIBLE. WHILE THAT IS NOT A LARGE AMOUNT, THE MORE TROUBLING ISSUE IS THAT I'M NOW PAYING FOR THE LOAN AND INSURANCE ON A VEHICLE THAT I CANNOT USE FOR REASONS THAT WERE ENTIRELY OUT OF MY CONTROL AND FOR A PERIOD OF TIME THAT IS UNKNOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661065November 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. HOWEVER, THE VEHICLE EXPERIENCE INTERMITTENT DIFFICULTY RETURNING THE KEY TO AN IDLE POSITION. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661107November 26, 2014
ELECTRICAL SYSTEM
WITH NO WARNING, I WENT OUT TO START MY 2012 DODGE GRAND CARAVAN, AND IT TURNED OVER FOR ABOUT A SECOND, THEN IT WAS LIKE SOMEONE TURNED OFF THE POWER TO THE STARTER ... IT JUST QUIT! I TRIED AND TRIED TO START IT, BUT ALL I GET IS ONE SMALL CLICK WHEN I TURN THE KEY. I GOT ONLINE AND DID A SEARCH, ONLY TO FIND THAT THIS PROBLEM HAS BEEN RAMPANT FOR YEARS NOW; AND CHRYSLER APPARENTLY WON'T DO ANYTHING ABOUT IT. I AM CURRENTLY UNEMPLOYED AND NEED MY VAN TO LOOK FOR WORK, AND TO GET TO WORK IF I FIND A JOB. WE ARE LIVING ON MY WIFE'S INCOME RIGHT NOW, SO I CAN'T AFFORD TO PUT IT IN THE SHOP, AND THE WARRANTY HAS RUN OUT. IT'S ONLY 2 YEARS OLD ... THERE'S NO WAY I SHOULD BE HAVING MAJOR PROBLEMS THIS SOON! I DON'T KNOW WHAT I'M GOING TO DO AT THIS POINT, BUT I AM FURIOUS AFTER READING THE HORROR STORIES PEOPLE HAVE POSTED, WHERE SOME HAVE SPENT $2000 - $3000 TO GET THIS FIXED, AND THEN THE PROBLEM COMES BACK!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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