Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10683952February 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
IN AUGUST 2014 OUR DODGE GRAND CARAVAN (2011) BEGAN HAVING PROBLEMS STARTING UP IMMEDIATELY. THIS CONTINUED AND PROGRESSIVELY GOT WORSE AS TIME WENT ON. WE WERE FORCED TO TRY AND COAX THE VAN TO START BY TURNING THE IGNITION BACK AND FORTH FROM ACCY (ACCESSORY) TO START REPEATEDLY, AT TIMES FOR UP TO 30-45 MINUTES BEFORE IT WOULD START. WE EXPERIENCED THE VAN'S ENGINE SHUTTING OFF FOR NO REASON AT STOPLIGHTS AND IN THE MIDDLE OF DRIVING. AT ONE POINT, THE FUEL PUMP WOULD NOT TURN OFF EVEN THOUGH THE VAN WAS OFF AND THE KEY REMOVED FROM THE IGNITION. WE WERE FORCED TO DISCONNECT THE BATTERY EVERY TIME WE GOT OUT OF THE VEHICLE SO AS NOT TO CAUSE POSSIBLE OVERHEATING OF THE FUEL PUMP. ONCE THE FUEL PUMP STOPPED RUNNING WE WERE UNABLE TO START THE VAN AT ALL, LEAVING MY STRANDED IN MY VEHICLE UNTIL I COULD BE PICKED UP. BECAUSE THIS IS OUR ONLY VEHICLE WE WERE FORCED TO GET THE TIPM REPLACED WHICH COST $1114.68. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683620February 16, 2015
FUEL SYSTEM, GASOLINE
AFTER REFUELING, VEHICLE STALLED WHEN ACCELERATING FROM STOP LIGHT. WAS ABLE TO IMMEDIATELY RESTART. THIS HAPPENS APPROXIMATELY 50% AFTER REFUELING AND SEEMS TO BE MORE COMMON/PRONOUNCED WHEN MAKING TURNS AT INTERSECTIONS SOON AFTER REFUELING. SEEMS TO BE LESS FREQUENT IF I REMAIN STOPPED, WITH ENGINE OFF, AT THE GAS STATION (E.G. GO INSIDE FOR PURCHASE). VERY AGGRAVATING AND CONCERNED FOR SAFETY IF STALL OCCURS IN HIGH TRAFFIC AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683697February 16, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING MY '04 GRAND CARAVAN WITH FUEL AND ATTEMPTING TO LEAVE THE PUMP MY CARAVAN SHUTS OFF. THIS HAS BEEN ON AN ONGOING ISSUE FOR OVER 2 YEARS. AFTER SEVERAL REPAIR ATTEMPTS I WAS TOLD TODAY THAT THE VAPOR SEPARATOR VALVE LOCATED ON TOP OF THE GAS TANK IS FAULTY. A VALVE THAT DODGE DOES NOT MAKE AVAILABLE FOR REPAIR. THE ONLY "FIX" THAT IS OFFERED IS TO REPLACE THE ENTIRE TANK OF WHICH I WAS TOLD TODAY WOULD BE $1600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683549February 15, 2015
ENGINE
THE ENGINE STALLS WHILE DRIVING WITHIN FIVE OR SIX MINUTES AFTER FILLING THE GAS TANK. THIS HAS HAPPENED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683488February 14, 2015
ELECTRICAL SYSTEM
WAS NOTIFIED OF THE ELECTRICAL PROBLEM OF THE IGNITION RECALL. WAS NOTIFIED THAT THE PRODUCT WAS ON BACKORDER AND I AM STILL WAITING ON THE PRODUCT TO HAVE THIS CORRECTED BEFORE ANYTHING MAJOR COULD HAPPEN. I AM VERY UNSATISFIED WITH THE LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683157February 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683189February 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AS A TEMPORARY REMEDY. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683208February 13, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I WAS DRIVING AT 45 MPH WHEN SUDDENLY VAN REVVED UP FROM 1500 RPM TO 3500 RPM, AND SPEED WENT DOWN TO 30 MPH. SOMEHOW I GOT MY CAR TO MY WORK PLACE AND PARKED IT. I SUSPECTED MY TRANSMISSION HAD GONE BAD. I DECIDED TO TAKE MY CAR TO A TRANSMISSION SHOP. I DROVE THE VAN AT 30 MPH AT 3500 RPM TO THE TRANSMISSION SHOP. THEIR TECHNICIAN DROVE THE VAN AROUND, DID SOME OTHER INSPECTION AND REPORTED THAT THERE WAS NO PROBLEM WITH MY TRANSMISSION. HOWEVER HE MENTIONED THERE WAS A ELECTRICAL POWER LOSS WHICH MADE MY VAN GO INTO LIMP MODE. REMARKABLY MY VAN STARTED DRIVING NORMALLY AFTER THE INSPECTION. I TOOK MY VAN TO AUTHORIZED DODGE DEALER. THEY PULLED SOME CODES FROM THE COMPUTER WHICH INDICATED POWER LOSS TO SEVERAL EQUIPMENT. THEY SUSPECTED THE TIPM MODULE, BUT DID NOT HAVE HARD EVIDENCE FROM THE CODES. THEY ADVISED ME TO LEAVE VAN OVERNIGHT AT THE SERVICE AREA, AND HAVE THEM CHECK IT OUT. I DECLINED BECAUSE ARRANGING ALTERNATE TRANSPORTATION WAS DIFFICULT. TODAY MORNING, WHILE DRIVING THE VAN, WIPER BLADE SUDDENLY STARTED RUNNING. IT STOPPED ON ITS OWN AFTER FEW CYCLES. NOW I AM UNABLE TO START THE VAN. READING THROUGH FORUMS WHERE DRIVERS HAVE EXPERIENCED SIMILAR ISSUES, I AM CONFIDENT IT IS THE TIPM ON MY VAN. IT IS A SAFETY ISSUE, SINCE I DRIVE ON THE FREEWAY A LOT, AND IF VAN GOES INTO LIMP MODE, IT WILL BE A HAZARD. LOOKS LIKE DODGE IS AWARE OF THIS ISSUE. WHY DON'T THEY ACCEPT THE SITUATION AND DEAL WITH IT BY ISSUING A SAFETY RECALL AND FIXING THE TIPM. PLEASE FORCE DODGE TO ISSUE RECALL, ELSE I WILL NEED TO SPEND $1000 ATLEAST TO FIX TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683383February 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682906February 12, 2015
FUEL/PROPULSION SYSTEM, ENGINE
AFTER FUELING, THE VEHICLE WITH SURGE AND OFTEN STALL WITH NEED FOR RESTART. VERY FREQUENTLY IT DOES THIS WHEN TAKING OFF FROM A STOP SIGN WHICH CAN CAUSE A STALL IN THE MIDDLE OF AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682932February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663907February 12, 2015
AIR BAGS
2010 DODGE GRAND CARAVAN DANGEROUS DRIVER SIDE AIR BAGS. *MW THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT. WHEN THE AIR BAGS DEPLOYED, HIS WIFE WAS INJURED. THE CONSUMER STATED HIS WIFE WAS HIT BY THE AIR BAG WITH SUCH FORCE, IT KNOCKED HER UNCONSCIOUS FOR 20 MINUTES OR MORE. THE DODGE INSIGNIA FROM THE CENTER OF THE STEERING WHEEL WAS PERMANENTLY IMPRINTED ON HER STOMACH. HIS WIFE ALSO SUFFERED FROM INCREASING NERVE DAMAGE FROM SPINAL INJURES CAUSED BY THE AIR BAG. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10683055February 12, 2015
ENGINE, VEHICLE SPEED CONTROL
ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REPORTS ON DODGE FORUM BOARDS STATING THIS EXACT UNEXPECTED AND DANGEROUS ACCELERATION. I AM AFRAID TO DRIVE MY 2012 DODGE GRAND CARAVAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683037February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682769February 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682854February 11, 2015
ELECTRICAL SYSTEM
THE DATE ABOVE IS NOT REAL. I DON'T KNOW THE DATES FOR THESE INCIDENTS. I AM WAITING SINCE SEPT FOR A REPAIR ON THIS RECALL AND MY NOTICE SAYS I HAVE A RIGHT TO HAVE IT CORRECTED QUICKLY AND AT NO COST. I HAVE HAD PROBLEMS IN THE PAST BUT NO THE ONE DESCRIBED. DO SEEM RELATED TO KEY NOT BEING SEATED CORRECTLY. AFTER PARKING, IT IS IN REVERSE WHEN I RETURN TO VEHICLE (HAPPENED A FEW TIMES.) THE KEY IS DIFFICULT TO REMOVE (OFTEN). A FEW TIMES I PUT THE CAR IN PARK AND REMOVED THE KEY AND GOT OUT AND MY RADIO AND WIPERS CONTINUED TO RUN UNTIL I PUT THE KEY BACK AND JIGGLED IT A FEW TIMES TO GET ALL TO TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682421February 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682429February 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED OFF, THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. IN ADDITION, THE CONTACT STATED THAT WHEN THE SPARE KEY WAS PUT INTO THE IGNITION, THE BAD KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682459February 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682531February 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE VEHICLE ON 10-30-14 AND TOOK IT TO THE DEALER SERVICE DEPT. ON 1-13-15 WITH THE COMPLAINT THE RADIO FUNCTION / STATION /TIME DISPLAY IS SO DIM THAT IT CAN NOT BE READILY BE SEEN IN DAYLIGHT UNLESS IT HAPPENS TO BE SHADED . ON A BRIGHT SUNNY DAY, IT IS ALMOST IMPOSSIBLE TO READ IT, EVEN THE TIME DISPLAY IS HARD TO READ. I WAS SURPRISED WHEN THE DEALER TOLD ME IT WAS NORMAL. THE SAFETY ISSUE IS VERY CLEAR TO ME. IN ORDER TO EVEN SEE THE TIME, A DRIVER HAS TO TAKE THEIR EYES OFF THE ROAD AND LOOK AT IT FOR A LONGER THAN NORMAL TIME. SAME FOR SEEING THE RADIO FUNCTION OR STATION. ALSO A DRIVER MAY SHADE THE DISPLAY WITH THE RIGHT HAND IN ORDER TO SEE IT. GM VEHICLES ALL HAVE A BRIGHT CLEAR DISPLAY THAT CAN BE SEEN IN THE STRONGEST SUNLIGHT. I CAN SAY FOR SURE THAT ACCIDENTS ARE GOING TO HAPPEN BECAUSE PEOPLE WILL BE TAKING THEIR EYES OFF THE ROAD AND RIGHT HAND OFF THE WHEEL TO SEE THESE RADIOS. I CONSIDER THIS TO BE NOT ONLY A MAJOR DESIGN DEFECT , BUT A LACK OF COMMON SENSE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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