Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10690500February 25, 2015
FUEL/PROPULSION SYSTEM, ENGINE
AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690510February 25, 2015
ELECTRICAL SYSTEM
ON DECEMBER 11, 2014 I WALKED TO THE PARKING LOT TO FIND MY VAN ACTING TOTALLY CRAZY (THE POLTERGEIST). THE HORN WAS HONKING, WINDSHIELD WIPERS WERE GOING FULL SPEED, WINDSHIELD WASHER FLUID WAS SPRAYING EVERYWHERE AND THE INTERNAL AND EXTERNAL LIGHTS WERE FLASHING. I ATTEMPTED TO USE MY KEY FAB TO UNLOCK THE DOORS BUT IT DID NOT WORK. I MANUALLY ENTERED THE VAN IN HOPES THAT STARTING THE VAN WOULD STOP THE POLTERGEIST. THE VAN WOULD NOT START. AFTER ABOUT 20 MINUTES, ALL THAT REMAINED WAS A SOFT HORN CONSTANTLY HONKING AND THE LIGHTS SPORADICALLY FLASHING. I HIT THE UNLOCK BUTTON ON THE KEY FAB THE HORN HONKED LOUDLY. I HIT THE LOCK BUTTON ON THE KEY FAB THE WASHER FLUID SPRAYED. I CALLED A TOW TRUCK AND THEY JUMP STARTED THE VAN. I DROVE IT HOME WITH NO ADDITIONAL PROBLEMS. I HAD THE BATTERY REPLACED THE NEXT DAY ASSUMING THAT THEY MAY BE THE ISSUE. THIS OCCURRED AGAIN AS I WAS DRIVING HOME, AT NIGHT, I PARKED THE VAN, TURNED OFF THE VAN AND PULLED THE KEY FAB OUT OF THE IGNITION. THE VAN REMAINED RUNNING. TWO DAYS LATER, AS I WAS DRIVING, THE ABS LIGHT, EMERGENCY BRAKE LIGHT, TRACTION LIGHT AND ONE OTHER INDICATOR LIGHT APPEARED ON MY DASHBOARD (THE LIGHT INDICATORS). THEN, MY ABS BRAKES SLIGHTLY ENGAGED WITHOUT MY FOOT ON THE BRAKE PEDAL. THESE PROBLEMS HAVE CONTINUED TO SPORADICALLY APPEAR. NO DEALERSHIP CAN FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690653February 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AND A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690686February 25, 2015
ELECTRICAL SYSTEM
MY HEAT IN THE GRAND CARAVAN STOPPED BLOWING HEAT IN -10 BELOW WEATHER. I CALLED DODGE CUSTOMER SERVICE AND THEY SAID TAKE THE VEHICLE TO A DEALER AND HAVE THE ISSUE DIAGNOSED AND CALL THEM BACK. THE HVAC SYSTEM NEEDED TO BE UPDATED APPARENTLY ( WHICH MEANS IM NOT THE ONLY PERSON THAT HAD THIS ISSUE AND IS NO FAULT OF MY OWN) AND WOULD COST $105 TO REPROGRAM THE SYSTEM. I CALLED DODGE AND THEY SAID NOTHING COULD BE DONE AS IT WAS NO LONGER UNDER FACTORY WARRANTY EVEN THOUGH THEIR SYSTEM PROGRAMMING WAS FAULTY. THIS IS A SAFETY CONCERN AS IT HAS BEEN ONE OF THE COLDEST WINTERS ON RECORD AND I PURCHASED THIS VAN WITH 34000 MILES ON IT JUNE OF 2014 TO TRANSPORT MY 4 MONTH OLD BABY AND IVE ONLY PUT 6000 MILES ON IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690190February 24, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690213February 24, 2015
AIR BAGS
MY WIFE WAS DRIVING MY 3 CHILDREN (AGES 5, 3, AND 18 MONTHS) HOME IN OUR 2008 DODGE GRAND CARAVAN. AS SHE WAS PULLING UP TO A STOP SIGN, THE AIRBAGS DEPLOYED INADVERTENTLY. ALTHOUGH, NO ONE WAS INJURED, IT WAS QUITE TRAUMATIC FOR MY KIDS. THEY WOULD NOT RE-ENTER THE VAN AND HAD TO RECEIVE A RIDE HOME FROM A LOCAL POLICE OFFICER. I CONTACTED CHRYSLER THE NEXT DAY. IT TOOK THEM OVER TWO WEEKS TO SEND SOMEONE TO INSPECT THE VEHICLE. DURING THAT TIME, AFTER HAVING LEFT REPEATED MESSAGES WITH CHRYSLER, SOMEONE FINALLY CALLED ME BACK AND SAID THAT WOULD NOT PROVIDE A REPLACEMENT VEHICLE DURING THE INVESTIGATION, AND THEY BASICALLY BLAMED ME FOR THE INCIDENT. THEY SAID THERE WERE RECALLS ON THE VAN THAT WERE NOT ADDRESSED. I INFORMED HIM THAT I HAD NOT SEEN ANY RECALL REGARDING AIRBAG SAFETY. THE MAN ON THE PHONE HAD 2 ADDRESSES ON FILE, OF WHICH NEITHER WAS CURRENTLY ACCURATE. HE SAID THAT I SHOULD HAVE CONTACTED THEM WHEN WE MOVED. FINALLY AFTER ALMOST 4 WEEKS, THEY WROTE ME A LETTER SAYING THAT THEY WERE NOT TAKING RESPONSIBILITY. THEY TOLD ME THAT I SHOULD REPORT THE INCIDENT TO MY INSURANCE COMPANY TO HAVE THEM COVER IT. SINCE THEN, I HAVE FOUND THAT THERE WAS A RECALL TO THE HVAC DRAIN TUBE AND GROMMET THAT COULD LEAK AND CAUSE MALFUNCTION TO THE AIRBAGS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690268February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690301February 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690311February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT T HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690429February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE AT A STOP, SMOKE STARTED TO EMIT FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690355February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V235000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL REMEDY WAS PERFORMED BUT WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE PASSENGER DOORS WITH THE AUTOMATIC BUTTON WOULD NO LONGER WORK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690474February 24, 2015
ELECTRICAL SYSTEM:IGNITION
UNABLE TO REMOVE KEY FOB FROM IGNITION, GETS STUCK IN ACC POSITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690477February 24, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
WHILE DRIVING THE VAN AT 65 MPH WHILE ON RT.23 ON MY WAY TO FINDLAY, OHIO, THE WINDSHIELD WIPERS CYCLED A COUPLE TIMES, THE GAUGES WENT TO ZERO, THE RADIO TURNED OFF AND THE WARNING ALARM WENT OFF A COUPLE TIMES. THIS OCCURED TWICE WHILE I WAS DRIVING TO FINDLAY AND TWICE ON MY WAY BACK HOME. EACH TIME, THE VAN CONTINUED TO RUN. AT THE TIME BOTH HANDS WERE ON THE STEERING WHEEL. I KNOW THE DATE BECAUSE I WAS HEADED TO MY SON'S SOCCER GAME AT THE UNIVERSITY OF FINDLAY. IT WAS A VERY UN-NERVING EXPERIENCE. ON OTHER DATES THE WIPERS HAVE RUN BY THEMSELVES AND EVEN SPRAYED WINDSHIELD CLEANER FOR A BRIEF PERIOD. I HAVE NOTICED THAT OTHER PEOPLE HAVE REPORTED THE SAME BEHAVIOR ON THEIR VANS. I WANTED TO MAKE SURE MY EXPERIENCE WAS NOTED. IT APPEARS THE SITUATION CAN BECOME MUCH WORSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690479February 24, 2015
ELECTRICAL SYSTEM
I GOT THIS CAR ON JANUARY 17, 2015, I WAS NOT TOLD IT HAS NOT AN ALARM INCLUDED, I ASSUME THAT AS AIR CONDITIONING, ALARM WAS INCLUDED, ON FEB 19 WHILE MY CAR WAS PARKED, A THIEF BROKE THE BACK WINDOW, VANDALIZING THE CAR BODY AND STEALING MY PRESCRIPTION GLASSES. ALL PEOPLE AT WORK AND FRIENDS ASKED WHAT HAPPEN WITH THE ALARM, THEN I ASKED THE DEALER (DODGE AT 321 FRONT STREET IN TORONTO) AND AFTER HESITATIONS, THEY SAID IT HAS NOT. I FEEL CHEATED, AND TODAY I AM SURE THIS IS A FLAW OF THE CAR, OTHER ISSUES IS, THOSE VENTILATION BACK WINDOWS ARE ANOTHER BIG FLAW, BEING MANUAL IN MY CAR, THEY OPEN FROM INSIDE JUST PULLING THEM, THIS IS UNBELIEVING, SO THIS CAR HAS NOT ANY SECURITY AT ALL. I DON'T UNDERSTAND HOW THE CAR SAFETY REGULATORS ALLOW THE MANUFACTURER COME WITH A CAR WITH SUCH HUGE FLAWS. *TR UPDATED 4/14/16 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689898February 23, 2015
FUEL/PROPULSION SYSTEM
VEHICLE RUNS FINE UNTIL YOU REFUEL AND GET BACK ON THE ROAD THEN IT'S STARTS SPITTING AND SPUTTERING YOU HAVE TO COMPLETELY LET OFF THE GAS TO KEEP FROM STALLING IT OUT. ALSO IT DIES WHEN SITTING ON A HILL WITH LESS THAN A HALF A TANK OF GAS AND WON'T CRANK BACK UNTIL IT'S ON FLAT GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689957February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. ## VIN PASSED ## 2009 DODGE GRAND CARAVAN ## UPDATED 7/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689973February 23, 2015
ENGINE
THE VEHICLE STARTED ON IT'S OWN, ALONG WITH THE DOORS LOCKING AND THE LIGHTS CAME ON. THE KEYS WERE NOT ANYWHERE NEAR THE VEHICLE AND IT DOES NOT HAVE REMOTE START. IT JUST CAME ON COMPLETELY BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689978February 23, 2015
ELECTRICAL SYSTEM
WHEN THE VEHICLE IS TURNED OFF, THE KEY GETS STUCK IN THE IGNITION. THIS HAPPENS AT LEAST ONCE A DAY, AND SOMETIMES IT HAPPENS EVERY TIME THE VEHICLE IS TURNED OFF. THE KEY WILL NOT TURN ALL THE WAY TO THE "OFF" POSITION AND HAS TO BE MOVED AROUND AND TRIED SEVERAL TIMES BEFORE IT WILL TURN AND COME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689786February 21, 2015
ELECTRICAL SYSTEM
WHILE ATTEMPTING TO OPERATE THE ELECTRIC SLIDING SIDE DOOR, A LARGE SPARK AND SMALL DEBRIS FIRE WAS SEEN IN THE BOTTOM DOOR RAIL. UPON INSPECTION, A BREAK IN THE WIRE HARNESS HAD ALOUD WIRES TO BE SEVERED THAT CONTROLS THE DOOR AND LOCKING SYSTEM. THE AUTOMATIC DOOR LOCKS ON BOTH SIDE DOORS NO LONGER WORKED AND THE PASSENGER SIDE DOOR WOULD NO LONGER OPEN ELECTRICALLY. I REMOVED THE WIRING HARNESS AND WIRES AND DISCARDED THEM TO AVOID ANY MORE PROBLEMS (SPARKING AND/OR FIRES). THIS COULD CAUSE A MAJOR FIRE HAZARD IN THE RIGHT ENVIRONMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10689677February 20, 2015
STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT A LOUD NOISE WAS HEARD NEAR THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE ON THE POWER STEERING WAS CRACKED. THE DEALER INFORMED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan