Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10681487February 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN UPDATED 04/23/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681512February 5, 2015
FUEL/PROPULSION SYSTEM
APPROXIMATELY THREE MONTHS AGO, MY 2007 DODGE GRAND CARAVAN STALLED AS I CAME TO A STOP SIGN IN A PARKING LOT. I WAS ABLE TO START RIGHT BACK UP AFTER PUTTING MY VAN IN PARK. BEING UNSURE WHY THIS HAPPENED, I DROVE AROUND THE PARKING LOT A FEW MINUTES BEFORE GETTING ON THE ROAD. IT STALLED ONE MORE TIME, BUT THEN I HAD NO OTHER PROBLEMS AND DROVE HOME. THIS OCCURRED IMMEDIATELY AFTER FILLING MY VAN WITH GAS, BUT I DID NOT ASSOCIATE THE PROBLEM WITH FUELING AT THE TIME. SINCE THAT INCIDENT, THIS HAS BECOME A RECURRING ISSUE OF THE ENGINE STALLING ONLY AFTER FILLING MY TANK. WHEN REFUELING NOW, I DRIVE AROUND NEAR THE GAS STATION TO INSURE THE VAN IS GOING TO RUN. AFTER GETTING GAS, WHEN I SLOW TO COME TO A STOP OR I HAVE STOPPED, THE CAR MAY STALL OUT. I HAVE BEEN ABLE TO RESTART MY VAN BY PUTTING IT IN PARK, STARTING AND PUMPING THE GAS PEDDLE FOR A FEW SECONDS BEFORE PROCEEDING. FORTUNATELY, WHEN MY VAN HAS STALLED, I HAVE NOT BEEN TRYING TO CROSS TRAFFIC OR TRAVELING AT A HIGH RATE OF SPEED; HOWEVER, THE POTENTIAL FOR SERIOUS INJURY DOES EXIST. BEFORE TAKING MY CAR TO A DEALERSHIP, I DECIDED TO LOOK ONLINE TO SEE IF ANYONE ELSE HAS ENCOUNTERED THE SAME ISSUE. MY SEARCH FOUND THIS TO BE A COMMON ENOUGH PROBLEM THAT A DEFECT PETITION DP14-002 WAS FILED IN SEPTEMBER 2014 WITH DOI. ACCORDING TO ONLINE RESOURCES, THE REMEDY IS TO REPLACE THE ENTIRE TANK. THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK AND THE VALVE IS NOT SOLD SEPARATELY. THIS APPEARS TO BE A DESIGN FLAW AND I WONDER WHY A RECALL HAS NOT BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681546February 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INSPECTED BY THE DEALER, WHERE THE REAR WINDOW DEFROSTER WAS DISCONNECTED AS A PRECAUTION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681627February 5, 2015
SUSPENSION, POWER TRAIN
MY HUSBAND WAS DRIVING THE VAN ON DIRT ROADS AND THEN HE HEARD A CLUNK, AFTER TAKING IT TO THE GARAGE IT WAS FOUND THAT THE AXLE HAD CRACKED AND BROKE. WE HAD TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681124February 4, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ANTIFREEZE LEAKED ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER HOSE ASSEMBLY NEEDED TO BE REPLACED. THE HOSE WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681171February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681189February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 296,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681296February 4, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SHIFT INTO A LOWER GEAR CAUSING THE SPEED TO DECREASE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 03/30/15*LJ THE CONSUMER STATED THE DEALER REBUILT THE TRANSMISSION AT THE MANUFACTURER'S EXPENSE. UPDATED 6/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681304February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/07/15*LJ THE CONSUMER STATED HE WENT BACK TO THE DEALER AND THEY RETURNED THE VEHICLE TO HIM, IN 10 MINUTES. THE CONSUMER DID NOT BELIEVE THEY COMPLETED THE RECALL. UPDATED 05/12/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681320February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680876February 3, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680954February 3, 2015
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION AFTER PUTTING THE VEHICLE IN MOTION AFTER A RED LIGHT TURNED GREEN. THE VEHICLE HAS A HARD TIME STARTING RECENTLY AND WE BELIEVE IT'S DUE TO THE IGNITION RECALL. WE CONTACTED OUR DEALER AND THEY SAID A BAD KEY PROBLEM IS SEPARATE FROM THE WIN MODULE DETENT RING PROBLEM. THEY INVESTIGATED THE PROBLEM AND SAID A BAD WIN MODULE IS THE CAUSE FOR NOT STARTING. MY BELIEF IS THAT THE LOOSE DETENT RING CAUSED A FAILURE OF THE KEY DUE TO A BAD CONNECTION FOR YEARS. I'M ALSO AFRAID WE COULD BE SERIOUSLY INJURED BEFORE THE RECALL AS THIS IS OUR ONLY VEHICLE. WE CALLED DODGE AND THEY SAID NOTHING COULD BE DONE SAFETY WISE FOR US UNTIL THE RECALLED PART IS MANUFACTURED. I ASKED THEM IF THEY COULD PROVIDE US A RENTAL VEHICLE UNTIL THEN THEY SAID NO. SO I SAID YOU KNOW THERE'S SOMETHING DANGEROUS AND YET THERE'S NOTHING YOU CAN DO AND WE ARE TOTALLY ON OUR OWN IF WE GET INJURED, TO WHICH THEY REPLIED "YES". WE WANT TO FILE A COMPLAINT AGAINST DODGE/CHRYSLER FOR NOT LOOKING OUT FOR OUR SAFETY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680972February 3, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680587February 2, 2015
VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM, AIR BAGS
THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680593February 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 03/30/15*LJ UPDATED 6/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680580February 2, 2015
ENGINE
ENGINE OIL CAPACITY IS LISTED AS 6 QUARTS (US) IN MULTIPLE SOURCES, HOWEVER AFTER DRAINING AND REFILLING ENGINE ON A LEVEL SURFACE WITH 6 QUARTS, THE DIPSTICK READING SHOWED AT MIN LEVEL. AFTER ADDING AN ADDITIONAL 1/2 QUART, THE LEVEL REACHED THE FULL MARK. MOST VEHICLE DIPSTICKS ARE DESIGNED SUCH THAT THE AMOUNT OF OIL REQUIRED TO RAISE THE LEVEL FROM MIN TO MAX IS 1 QUART. THERE IS NO INDICATION ON THE DIPSTICK TO INDICATE EITHER WAY. THIS MIGHT ALSO EXPLAIN WHY MY DEALER OVERFILLED THE CRANKCASE WHEN I HAD THEM PERFORM A PREVIOUS OIL CHANGE. UNDERFILLING AS WELL AS OVERFILLING THE OIL CAN RESULT IN PREMATURE ENGINE WEAR AND FAILURE, AS PER MANUFACTURERS OWN LITERATURE AND AS SUCH MAY CONSTITUTE A POTENTIAL SAFETY HAZARD. A TSB SHOULD BE ISSUED TO SPECIFY THE CORRECT CAPACITY (6.5QTS? UNLESS DIPSTICK MARKINGS ARE WRONG) AND ALSO TO EXPLAIN THE DIPSTICK MARKINGS, ASSUMING THE CURRENT DESIGN IS CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680709February 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680714February 2, 2015
ENGINE
CAR STALLS WHEN I FILL THE TANK UP WITH GAS. THE CAR STALL OUT SHORTLY AFTERWARDS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680342February 1, 2015
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING UP WITH GAS ENGINE STALLED APPROXIMATELY 1/2 MILE FROM THE GAS STATION. HAD TO COAST TO SIDE OF THE ROAD WITHOUT POWER STEERING. PLACED ENGINE IN PARK, TURNED OF KEY AND RESTARTED. ENGINE RAN ROUGH HAD TO DEPRESS ACCELERATOR FOR ADDITIONAL GAS. ONCE RESTARTED ENGINE RAN FINE FOR THE REST OF THE TRIP. THIS SAME PROBLEM ALSO OCCURRED IN EARLY JANUARY 1/03/2015 AFTER FILLING UP WITH GAS. NOT ONLY IS THIS AN INCONVENIENCE, BUT VERY DANGEROUS IN HEAVY TRAFFIC SCENARIOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680104January 31, 2015
ENGINE
THE VEHICLE RANDOMLY SHUTS OFF COMPLETELY AS YOU ARE DRIVING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES AND MOST RECENTLY HAPPENED WHILE MY WIFE WAS GOING 40 MPH DOWN THE ROAD. IT SEEMS TO BE GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan