Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10691814March 3, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING AT SPEED OF 40 ON STRAIGHT ROAD ENGINE SUDDENLY STALLS OUT CAUSING STEERING TO FAIL CREATING NEED FOR SUDDEN STOP BEFORE TOTAL LOSS OF CONTROL. HAPPENS WITH WARNING. THIS IS THE 3RD TIME IN 3 MONTHS THIS HAS HAPPENED. CALLED DODGE DEALER AND CHRYSLER CORPORATE AND THEY SAY THERE IS A RECALL THAT IS SIMILAR FOR THE IGNITION SWITCH, BUT NO PART AVAILABLE AND NO ESTIMATE WHEN. THEY ADVISE USING FOB WITHOUT KEYS ATTACHED. THIS LAST OCCURRENCE OCCURRED WITH NO KEYS ATTACHED, ONLY THE FOB IN THE IGNITION, SO THEIR WORK AROUND DOES NOT WORK. NOTE THE ONLY WAY WE EVEN KNOW IT HAS STALLED IT THE SUDDEN LOSS OF STEERING, UNTIL WE CAN GET IT STOPPED AND REALIZE THE ENGINE IS NOT RUNNING. THERE IS NO OTHER WARNING ITS ABOUT TO HAPPEN. TIME BETWEEN THE THREE OCCURRENCES WERE EARLY DEC 2014 FOR FIRST OCCURRENCE, 1 WEEK LATER FOR SECOND OCCURRENCE, 2.5 MONTHS LATER FOR 3RD OCCURRENCE. A FIX IS NEEDED IMMEDIATELY FOR THIS AND IT SEEMS THIS "RECALL WITHOUT A FIX" IS JUST SITTING THERE INDEFINITELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691843March 3, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691849March 3, 2015
ELECTRICAL SYSTEM
I RECEIVED A RECALL NOTICE FROM CHRYSLER STATING MY REAR VENT WINDOWS ELECTRIC MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER DISCONNECTED THE MOTOR ON OR ABOUT 8/15/14. I RECEIVED THE NOTICE 1/7/15. FOLLOWED THE DIRECTIONS TO GET REPAIR PERFORMED AT THE DEALER WHERE VEHICLE WAS PURCHASED. I'VE NOW MADE FOUR CALLS TO DEALER AND THEY KEEP STATING PARTS ARE NOT AVAILABLE. WHY WOULD A RECALL NOTICE BE SENT AND THEN NOT HAVE THE PARTS AVAILABLE TWO MOTHS AFTER SENDING ME THE NOTICE???? IS THE DEALER AT FAULT OR IS CHRYSLER CORPORATION? VERY POOR CUSTOMER SERVICE BY SOMEONE BUT WHO....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691883March 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) ON SEPTEMBER 16,2014. THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691894March 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691390March 2, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE PROBLEMS BEGAN WITH THE VEHICLE NOT STARTING ON THE FIRST ATTEMPT. SOMETIMES IT TAKES SEVERAL ATTEMPTS TO TURN OVER. THE WINDSHIELD WIPERS COME ON FOR NO REASON AND WON'T SHUT OFF FOR A WHILE. SOMETIMES THE FUEL PUMP CONTINUES TO RUN EVEN WHEN THE CAR IS TURNED OFF. THE BATTERY HAD BEEN DRAINED COMPLETELY AND NEEDED REPLACEMENT SHORTLY AFTER PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691416March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE WHILE WAITING FOR THE PART. WHILE TRAVELING, THE KEY SHIFTED, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691420March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY REPAIR, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691460March 2, 2015
ELECTRICAL SYSTEM
RECEIVED IMPORTANT SAFETY RECALL FOR FOBIK ON VEHICLE IN LATE SEP 2014 (6 MONTHS AGO). FOBIK CAUSES CONTINUED PROBLEMS (NOT SEATING CORRECTLY, GETTING STUCK IN ACCESSORY MODE, NOT ALLOWING VEHICLE TO START). DEALER CAN'T REPAIR DUE RECALL L25/NHTSA 14V-373 (THEY NEED THE SAME PART THAT REMAINS, AS OF THIS DATE, 'UNAVAILABLE'. HOW LONG DOES AN 'IMPORTANT SAFETY RECALL' GET TO LANGUISH BEFORE IT IS A PRIORITY FOR REPAIR? 6 MONTHS CERTAINLY DOES NOT INFER 'A SAFETY PRIORITY'. WHY ISSUE A SAFETY RECALL NOTICE MONTHS BEFORE THE REMEDY PART IS AVAILABLE TO ENABLE A REPAIR? THIS SEEMS A BIT BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691450March 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691516March 2, 2015
ELECTRICAL SYSTEM
REAR QUARTER VENT WINDOW SWITCH DEFECTIVE WHICH CAN CAUSE BURNING WE WERE NOTIFIED IN 2014 AND WE STILL HAVE NOT RECEIVED CALL FROM DEALER TO CORRECT PARTS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691556March 2, 2015
FUEL/PROPULSION SYSTEM
STARTING ABOUT A YEAR AGO, MY 2006 DODGE GRAND CARAVAN ENGINE STALLS AFTER REFUELING, USUALLY WHEN MAKING A TURN, BUT SOMETIMES WHEN JUST DRIVING STRAIGHT. A FEW TIMES I HAVE ALMOST BEEN IN SERIOUS ACCIDENTS BECAUSE OF IT, THE MOST SERIOUS STALL OCCURRED IN A BUSY INTERSECTION. THE STALLING OCCURS AFTER ABOUT 90% OF MY FILL-UP TIMES. IT OCCURS ON THE FIRST DRIVE AFTER REFUELING BUT I DON'T KNOW WHEN IT WILL HAPPEN. I CALLED DODGE AND SPOKE TO JARRED ON 3/2/2015 AT 1:00PM BUT HE WOULD NOT SAY IF DODGE/CHRYSLER HAS ANY KNOWLEDGE OF THE PROBLEM. HE JUST SAID THAT IT IS NOT ON THEIR RECALL LIST. I HOPE THAT THE NHTSA CAN PUSH DODGE TO CREATE A RECALL FOR THIS PROBLEM, WHICH I BELIEVE IS A DEFECTIVE GAS TANK OR PART OF THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691625March 2, 2015
EQUIPMENT, AIR BAGS
I CALLED DEALER REGARD RECALL#11V-139, MANUFACTURER RECALL#L25. THEY SAID THEY DID NOT HAVE PART. NUMEROUS CALLS AND THEY SAID DODGE HAS TO SEND THEM PART IT IS NOW MARCH AND NUTLL DO NOT HAVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691638March 2, 2015
SUSPENSION:REAR, SERVICE BRAKES
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691686March 2, 2015
ENGINE
WHILE DRIVING THE 2010 DODGE GRAND CARAVAN IT SUDDENLY STALLS. THERE DOES NOT APPEAR TO BE A REASON BEHIND IT, AT LEAST THE DEALER IS UNABLE TO PINPOINT IT. IT HAS HAPPENED 4 TIMES, WITH THE MOST RECENT BEING JUST AFTER HAVING IT INTO THE DEALER WHERE THEY REPLACED THE BATTERY AND THE BATTERY CABLE AND DID AN OIL CHANGE, WITH A TOTAL COST OF $325. HOWEVER, THEY ALSO SAID IT MAY BE THE MODULE THAT NEEDS TO BE REPLACED AT A COST OF OVER $600.00. HOWEVER, THEY APPARENTLY DO NOT KNOW OR JUST TRYING TO RUN UP THE COST OF REPAIRING THE VEHICLE. I SEE A LOT OF OTHERS WHO ARE COMPLAINING ABOUT STALLING PROBLEMS WITH NO SATISFACTION. WHAT IS THE PROBLEM??? THIS IS A SERIOUS SAFETY PROBLEM AS STALLING CAN OCCUR ANYWHERE AND INVOLVE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691699March 2, 2015
ELECTRICAL SYSTEM
HORNS BLARING , WIPERS GOING, WASHER FLUID SQUIRTING REAR WIPER MOVING AND WASHER FLUID SPRAYING. CAR JUST CAME BACK AFTER FOUR WEEKS AT DEALER THAT COULD NOT FIND PROBLEM, WITH CHRYSLERS STAR ASSISTANCE THE CUSTOMER ASSISTANCE REPLACED THE IGNITION MODULE AND TWO KEY FOBS. DID NOT FIX ORIGINAL PROBLEM. I HAVE LOGGED OVER FORTY HOURS OF PHONE CONVERSATION TALKING TO CHRYSLERS CUSTOMER CASE MANAGERS AND SUPERVISORS AS WELL AS DEALER SERVICE ADVISOR ,SERVICE MANAGER AND MECHANICS. THERE HAS BEEN A COMPLETE DISCONNECT BETWEEN NORMAL HUMAN CARING AND THE ROBOT LIKE CUSTOMER SERVICE. I AM NOT SURE HOW PEOPLE CAN SLEEP AT NIGHT AFTER TELLING FAMILIES TO KEEP DRIVING THESE UNSAFE VEHICLES THAT STALL WHILE DRIVING. LAWYERS AFTER PUNITIVE DAMAGES ONLY DON'T TAKE CASES FOR VEHICLES THAT WERE PRODUCED BEFORE CHRYSLER S BANKRUPTCY. I DON'T BLAME THEM. TIPM MODULES SEEM TO BE RECALLED FOR VEHICLES AFTER BANKRUPTCY. I WONDER IF PEOPLE REMEMBER 1994 DODGE CARAVAN REAR LATCHES. SAME OLD CHRYSLER PROFITS BEFORE HUMAN LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691245February 28, 2015
STRUCTURE:BODY
COMING FROM A CHRISTIAN CAMP DRIVING ON THE 5 SOUTH IN CASTAIC LAKE THE REAR RIGHT TIRE PART OF THE OUTER LAYER CAME OFF THEN IT WENT FLAT THIS IS TIRES 215-75R 15.I SHOW TO FIRESTONE THE TIRE THEY DID NOT HONOR THE WARRANTY ,THEN I HAD TWO MORE TIRES BLOWN IT WAS A TOTAL OF THREE IN LESS THAN A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691022February 27, 2015
ELECTRICAL SYSTEM
KEYS DON'T WORK , I DON'T WANT TO BUY NEW ONES UNTIL YOU FIX THE L5/NHTSA 14V-373 RECALL. PLUS I AM AFRAID TO DRIVE IT AROUND NOW THAT I HAVE MY GRANDSON IN THE CAR EVERY DAY. WHAT SHOULD I DO NOW. ONE KEY WORKS ON AN OFF SO I AM GETTING AROUND BUT THE WHOLE AIRBAG THING ON THE RECALL FREAKS ME OUT A LITTLE. DO YOU HELP IN RENTAL COST FOR A TEMP REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691020February 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691031February 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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