Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10694338March 15, 2015
SERVICE BRAKES
I BOUGHT A DODGE GRAND CARAVAN 2014 IN JANUARY 2014 NEW WITH 7 MILES ON IT. IN APRIL 2014, AT THE TOP OF A HILL, MY BRAKES WENT OUT, IT HAD APPROXIMATELY 100 MILES ON IT. MY BRAKE FAILURE LIGHT WENT ON AND MY BRAKES DID NOT WORK. THEY TOOK THE VAN IN AND FOUND A PART DEFECT CAUSED IT - THE BRAKE DIAPHRAGM WAS DEFECTIVE. IF WE HAD BEEN GOING ANY FASTER WE COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694390March 15, 2015
ELECTRICAL SYSTEM
THE HORN BLOWS, WIPERS START, DOORS LOCK, IF THE ENGINE IS RUNNING IT WILL NOT SHUT OFF. YOU HAVE TO OPEN THE HOOD AND HIT THE FUSE BOX TO MAKE IT STOP. WE HAVE TAKEN IT IN TO BE CHECKED AND THEY TELL US THEIR IS NOTHING WRONG. APPARENTLY THIS IS A PROBLEM WITH THIS VAN AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694391March 15, 2015
ELECTRICAL SYSTEM
MY COMPLAINED IS THAT WE GOT THE RECALL (L25) FROM CHRYSLER IN JUNE OF 2014 BUT NOT THE SECOND FORM TO GET IT FIXED AT A DEALER. THE VAN WILL SHUT OFF WHILE TRAVELING LUCKILY MY WIFE WAS NOT GOING TO FAST. IS CHRYSLER GOING TO WAIT TILL SOMEONE IS INJURED OR KILLED BEFORE THEY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694255March 14, 2015
EQUIPMENT ADAPTIVE/MOBILITY
LETTER FROM CHRYSLER CORP, DATED 9/15/14, SUBJECT L25/NHTSA 14V-373, TITLES,"IMPORTANT SAFETY RECALL" STATED THAT THE PROBLEM IS " UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY NOT FULLY SEAT IN THE "ON" POSITION......CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE....SIMPLY CONTACT YOUR CHRYSLER DEALER TO SCHEDULE AN APPOINTMENT. MY DEALER IS, DOUGLAS JEEP CHRYSLER DODGE, 2382 S. TAMIAMI TRAIL, VENICE, FL 34293. PHONE IS 941-484-8300. I HAVE CONTACTED THIS DEALER THREE TIMES AND THEY ALWAYS TELL ME CHRYSLER STILL HAS NOT FURNISHED THEM WITH THE REQUIRED PARTS. IT HAS NOW BEEN OVER 6 MONTHS SINCE I RED THE NOTICE. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694300March 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
UPON REFUELING THE VEHICLE, VEHICLE STALLS FOR A FEW SECONDS UPON FIRST ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES (ABOUT 1 OUT OF EVERY 4 REFUELS). SEVERAL TIMES, THE VEHICLE HAS STALLED WHILE PULLING INTO TRAFFIC. UPON DOING RESEARCH, WE HAVE LEARNED OF MANY COMPLAINTS ALREADY VOICED ABOUT A FAULTY VALVE. FOR REFERENCE: HTTP://WWW.AUTOBLOG.COM/2014/09/10/DODGE-GRAND-CARAVAN-CHRYSLER-TOWN-AND-COUNTRY-STALLING-NHTSA/ HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM HTTP://RICKSFREEAUTOREPAIRADVICE.COM/ENGINE-STALLS-AFTER-FILLING-TANK-CHRYSLER-MINIVAN/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694040March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694101March 13, 2015
ENGINE
THE VEHICLE STALLS WHILE DRIVING BETWEEN 30 AND 35 MPH. THERE IS NO WARNING AND IT JUST QUITS. WHEN IT DOES YOU LOSE ALL POWER STEERING AND ELECTRICAL SYSTEMS. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS - IT CAN BE SHORTLY AFTER STARTING THE MORNING DRIVE OR AFTER YOU HAVE BEEN DRIVING FOR 20 MINUTES. IT ALSO HAPPENS SPORADICALLY SO IT IS VERY HARD TO DETERMINE IF AND WHEN IT WILL HAPPEN. WE HAVE HAD THE CAR CHECKED MANY TIMES BY THE DEALER WHERE WE PURCHASED THE VEHICLE AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING. IT HAS CONTINUED TO STALL SPORADICALLY OVER THE PAST 5-6 MONTHS. WE NOW SEE THAT THERE IS A RECALL FOR 2010 DODGE CARAVANS BASED ON THIS FAULTY IGNITION SWITCH, HOWEVER THE DEALER INFORMS US THAT OUR CAR IS NOT INCLUDED IN THE RECALL AND THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693812March 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE. AFTER REMOVING THE KEY FROM THE KEY RING AS NOTED IN THE RECALL, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692453March 12, 2015
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE WIRELESS IGNITION MODULE DETENTS RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693903March 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693923March 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693942March 12, 2015
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V378000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693997March 12, 2015
ELECTRICAL SYSTEM
PURCHASED THE VEHICLE SEPT. 3, 2013. ON COUNTLESS OCCASIONS THE KEY WILL NOT COME OUT. YOU HAVE TO CRANKED THE VEHICLE AGAIN, MOVE IT UP A BIT, TURN IT BACK OFF AND TRY AGAIN TO REMOVE THE KEY. SOMETIMES THE KEY WILL NOT GO INTO THE IGNITION. IT'S BEEN SIX MONTHS AND I CAN'T GET ANY HELP. FORGET THE LOCAL DEALERSHIP. NO HELP. IT SEEMS TO ME THAT SOMEONE WOULD WANT TO HELP. SOMEONE AT DODGE HEADQUARTERS. THIS IS REALLY RIDICULOUS. REST ASSURED THAT I WOULD NEVER RECOMMEND A DODGE, ESPECIALLY A VAN, TO ANYONE. CAN I GET IT FIXED AT THE DEALERSHIP? OH SURE I CAN. FOR $700. I'M AT A LOSS HERE. CAN YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693590March 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED BOTH REAR WINDOW SWITCHES AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693595March 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693601March 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE DETENT NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693707March 11, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING DOWN THE ROAD AT SLOW SPEED IN THE NEIGHBORHOOD, THE CAR RANDOMLY SHUTS OFF. THE POWER STEERING, THE POWER BRAKES AND THE ENGINE STOP WORKING. IT IS HAPPENING NOW MORE FREQUENTLY - TWICE TODAY AND MY WIFE AND KIDS NEARLY HAD A HEAD ON ACCIDENT. LUCKILY THE OTHER CAR WAS ABLE TO SWERVE TO MISS OUR VAN OTHERWISE THERE WOULD HAVE BEEN A HEAD-ON. I TOOK THE CAR TO MY DEALERSHIP SEVERAL TIMES OVER THE LAST FEW MONTHS BASED ON A RECALL NOTICE THAT WAS ISSUED FOR THE VAN. I WAS TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX IT AND THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. HOW MANY PEOPLE NEED TO BE HURT BY THIS ISSUE BEFORE THEY START DELIVERING THE PARTS TO FIX IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693214March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693221March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693230March 10, 2015
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING THE VAN ON A MAJOR ROAD AT 45-50 MPH, WHEN THE ENGINE CUT OUT. POWER STEERING WAS DISABLED, I WAS ABLE TO PULL VAN OFF ONTO SIDE STREET AND RESTART. I DON'T KNOW IF FOB SWITCHED TO ACC OR OFF, I WAS JUST UPSET IT STALLED ON MAJOR ROAD. PER ARTICLE I HAVE READ, FOB CAN MOVE OUT OF PLACE IF RIDE IS BUMPY, WELL I LIVE IN MICHIGAN WHERE POT HOLES ARE SOMETIMES UNAVOIDABLE. ROAD WAS BUMPY THAT I WAS TRAVELING ON. I KNOW THEIR IS A RECALL ON VAN L25 FOR THE IGNITION SWITCH, I HAVE SINCE REMOVED THE FOB FROM MY KEY RING AND WILL ONLY DRIVE WITH FOB IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan