Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10716146May 13, 2015
ENGINE, ELECTRICAL SYSTEM
WE PURCHASED THE VEHICLE ON 9/27/15. ON 10/3/14 WHILE DRIVING 70 MPH ON THE INTERSTATE THE VEHICLE DIED AND SHOOK VIOLENTLY. ALL SYSTEM INDICATOR LIGHTS FLASHED RANDOMLY. 10/4/14 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/6/15 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/10/15 THE BATTERY LIGHT APPEARED FOR 2 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714851May 13, 2015
ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH OVERHEATING RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716186May 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716195May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716287May 13, 2015
SERVICE BRAKES, SEAT BELTS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
(I DO HAVE THE 2ND INCIDENT RECORDED ON MY DAUGHTERS CELL PHONE. HOWEVER, TURNING OFF OF SR795 ONTO MAIN STREET COMING HOME FROM WORK - MY WIPERS BEGAN TO WORK ON THEIR OWN, AS WELL AS THE MESSAGE LIGHT CENTER - ALL STARTED BLINKING RAPIDLY, AND MY SEAT BELT SOUND WAS CONTINUOUSLY BEEPING. THEN LAST WEEK AS WE WERE GOING ON THE EXPRESSWAY (280-75-475) MY SPEEDOMETER WOULD JUMP FROM 60 DOWN TO 0 BACK UP - CONTINUOUSLY, WHILE MY WIPERS WERE GOING, ALL THE MESSAGE INDICATOR LIGHTS WERE BLINKING, AS WELL AS MY WINDOW WOULD NOT (STILL DON'T) WORK NOR CAN I LOCK/UNLOCK MY VAN FROM THE DRIVERS SIDE. THE INCIDENT ON THE EXPRESSWAY, INCIDENT #2 - IS THE ONE I HAVE RECORDED. I PHONED GROGANTOWN CHRYSLER - AND WAS INFORMED THEY WERE NEVER SENT THE L25 PART THAT IS RECALLED. MY COMPLAINT IS THIS: IF MY VAN IS A 2008, THE ORIGINAL RECALL WAS IN 2011, HOW CAN A DEALER PUT THE VAN BACK ON THE LOT FOR SALE IF THE RECALL HAS NOT BEEN ADDRESSED OR FIXED. INSANE - AND AN INCONVENIENCE - I WAS TOLD I COULD DRIVE IT TIL ROUEN (WHICH IS CLOSER TO ME) CAN DO A DIAGNOSTIC TEST ON MAY 26TH. WHAT HAPPENS IF IT IS INDEED THE L25 RECALL AND MYSELF OR MY KIDS ARE INJURED IN AN ACCIDENT CUZ CHRYSLER CORPORATION HAS NOT MADE THIS PART AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715840May 12, 2015
ELECTRICAL SYSTEM, ENGINE
DRIVING DOWN NORMAL ROAD WHEN CAR SHUT DOWN, ENGINE DIED. WAS ABLE TO PULL OVER AND RESTART THE CAR. THIS SAME EVENT HAS HAPPENED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715927May 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ABS AND OTHER UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715967May 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715980May 12, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715803May 11, 2015
ENGINE, STEERING
WHILE DRIVING MY 2010 DODGE GRAND CARAVAN, ON NUMEROUS OCCASIONS, I HAVE LOST ALL POWER LEADING TO THE INABILITY TO STEER. LAST EVENT, I WAS IN A ROUND ABOUT AND, SWITCHING INTO NEUTRAL, WAS BARELY ABLE TO PREVENT A CRASH. I HAVE NOTHING ATTACHED TO MY KEY FOB. THIS IS THE KNOWN IGNITION PROBLEM AND I FIND IT UNACCEPTABLE THAT CHRYSLER THINKS IT IS OK TO WAIT UNTIL AUGUST TO FIX THIS. THIS IS EXTREMELY DANGEROUS. I DO NOT HAVE THE MEANS TO GET A NEW VEHICLE AND WITH 2 YOUNG CHILDREN, THIS IS EXTREMELY DANGEROUS. PLEASE FORCE THEM TO MOVE FASTER TO CORRECT THIS PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715690May 11, 2015
ELECTRICAL SYSTEM
THE IGNITION IN MY VAN TURNED ITSELF OFF WHILE I WAS DRIVING ON THE FREEWAY. NO INJURIES. IN 2014 THERE WAS A RECALL AND I WAS UNDER THE IMPRESSION THAT THIS SERIOUS CONDITION WOULD BE REMEDIED QUICKLY. I HAVE HAD 4 INCIDENTS OF THE IGNITION SHUTTING OFF SINCE THE FIRST TIME LAST YEAR. THE DODGE DEALERS IN MY AREA KEEP TELLING ME THE REPLACEMENT PARTS ARE NOT YET IN STOCK. LAST WEEK MCKEVITT DODGE IN BERKELEY ACCEPTED MY VEHICLE FOR REPAIR STATING THEY WOULD HAVE TO CHARGE ME FOR THE REPAIR AND THAT I WOULD GET REIMBURSED BY CHRYSLER. AFTER WAITING JUST OVER A WEEK, THEY TOLD ME THAT THE PARTS WEREN'T AVAILABLE UNTIL THE END OF JUNE 2015. ISN'T THIS A SIMILAR PROBLEM THAT GM HAD WITH THEIR CARS, THAT CAUSED AT LEAST 13 DEATHS? HOW LONG CAN CHRYSLER PLAY RUSSIAN ROULETTE WITH ITS CUSTOMERS LIVES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715722May 11, 2015
STEERING
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND CAUSED THE CONTACT TO CRASH INTO A CURB WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715511May 10, 2015
AIR BAGS, STEERING, SERVICE BRAKES
THE MINI VAN ENGINE UNEXPECTEDLY SHUT OFF WHILE DRIVING AT A STEADY SPEED OF 45 MPH. I PULLED OVER AND RESTARTED THE ENGINE AND CONTINUED ON NORMALLY. THIS WAS A DANGEROUS CONDITION SINCE I LOST BRAKE AND STEERING ASSIST. I WAS ALMOST REAR ENDED BY TRAFFIC BEHIND ME. THERE IS A 2010 DODGE IGNITION RECALL THAT EXACTLY DESCRIBES MY INCIDENT. HOWEVER THE RECALL ONLY COVERS MINIVANS BUILT BEFORE JUNE 17, 2010. MY VEHICLE WAS BUILT ON NOVEMBER 8, 2010. I BELIEVE THIS RECALL SHOULD BE EXPANDED TO ALL GRAND CARAVANS BUILT IN 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715524May 10, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALL IMMEDIATELY AFTER 1ST STARTUP FILL UP OF THE GAS TANK. THE STEERING LOCKS AND CAR ENGINE HESITATES AND DIES. AFTER WAITING COUPLE OF MINUTES, THE CAR WILL START UP AND NOT HAVE THE PROBLEM UNTIL NEXT REFILL OF THE GAS TANK. I NEVER OVERFILL THE GAS TANK. THE PROBLEM IS SIMILAR TO AN EXISTING RECALL ON 19 GALLON GAS TANKS ON DODGE CHARGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715316May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715106May 7, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING THREE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715185May 7, 2015
SERVICE BRAKES
UPON DRIVING I NOTICE THE BRAKES SEEMS TO BE STICKING AND OR CALIPERS SEIZING WHILE DRIVING AND ALSO CHANGING THE BRAKES /ROTORS MUCH SOONER THAN SUPPOSED TO ALSO BAD MPG ALL THIS WAS HAPPENING BETWEEN 18 K MILES 25 K MILES AND 38 K AND CURRENTLY 47 K MILES PLEASE THIS IS A DESIGN FLAW FROM CALIPERS STICKING AND BRAKING THE VEHICLE WHILE DRIVING AND EATING THE PADS PREMATURELY THE CONCERNED CUSTOMER WILL WAIT FOR A RESPONSE BACK THE LOCAL DODGE DEALER WILL NOT TAKE THINGS SERIOUS UNTIL THEY WILL HAVE FATALITY ES THANKS MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715232May 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 7/29/15*CN UPDATED 9/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715238May 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715233May 7, 2015
VISIBILITY:GLASS, SIDE/REAR
ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR WINDOWS WHEN YOU ARE GOING TO BE IN FLORIDA IN JULY. I BELIEVE IT IS UNREASONABLE THAT AT THIS TIME A YEAR THE PROBLEM WAS DISCOVERED IN 2014 AND THEY STILL DON'T HAVE ANY PARTS. THE PARTS DEPARTMENT SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. SO TO SUM IT UP MY COMPLAINT IS THEY AREN'T HANDLING THE MATTER IN A REASONABLE AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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