Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10722236May 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND DISCONNECTED THE REAR QUARTER PANEL VENT SWITCH AS A TEMPORARY REMEDY. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722023May 28, 2015
ELECTRICAL SYSTEM
THE DOOR LOCKS STOPPED WORKING FOR BOTH THE LOCK BUTTON AND THE KEY FOB. THIS BECOMES A SAFETY ISSUE BECAUSE THE SIDE DOORS CAN BE LOCKED MANUALLY, BUT THE LIFT GATE DOES NOT HAVE A MANUAL LOCK. ADDITIONALLY ONLINE RESEARCH SHOWS THAT THE TIPM FAILURE CAN CAUSE CATASTROPHIC EVENTS SUCH AS SUDDEN AIRBAG DEPLOYMENT FOR NO REASON, FAILURE TO START, STALLING WHILE DRIVING, ETC.!! CHRYSLER IS SAID TO BE WELL AWARE OF THIS ISSUE AND HAS YET TO INITIATE A RECALL AND WE WERE PLANNING ON A FLORIDA VACATION THIS YEAR (WE LIVE IN OHIO) AND DUE TO THE POSSIBILITY OF GETTING STUCK ON OUR WAY OR ONCE THERE, WE DECIDED NOT TO GO TO THE DISMAY OF OUR KIDS. FIX THIS PROBLEM CHRYSLER AND QUIT SCREWING YOUR CUSTOMERS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722090May 28, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS HAVE BEEN TURNING ON BY THEMSELVES WHILE THE SWITCH IS IN THE OFF POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721890May 28, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10721903May 28, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721698May 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE 2005 DODGE GRAND CARAVAN AND 2005 CHRYSLER TOWN AND COUNTRY HAVE A KNOWN SOFTWARE BUG FOR THE BODY CONTROL MODULE THAT CONTROLS THE POWER LOCKS ON THE VEHICLE. ONCE THIS OCCURS ON YOUR VEHICLE, THE OWNER IS UNABLE TO LOCK THE VEHICLE REMOTELY OR FROM THE POWER LOCK SWITCH OR WHEN THE VEHICLE EXCEEDS 10 MPH AUTO LOCK FEATURE. KNOWN SERVICE BULLETINS ARE: 08-028-05 AND 08-040-04 TO PERMANENTLY FIX THIS ISSUE WITH THE LOCKS THE OWNER CAN TEMPORARILY FIX THE PROBLEM BY PULLING THE POWER TO THE VEHICLE AND LETTING TEH BODY CONTROL MODULE RESET. THIS IS ONLY A TEMPORARY FIX AS THE PROBLEM HAS RE-OCCURRED 3 TIMES SINCE THE ORIGINAL ISSUE CAME UP. THE PERMANENT FIX FOR THIS KNOWN SOFTWARE ISSUE RESULTS IN THE CONSUMER/OWNER OF THE VEHICLE TO TAKE INTO A DEALERSHIP FOR DIAGNOSTICS AND REPAIR A MINIMUM OF $130+TAX. I BELIEVE THIS A SAFETY ISSUE FOR THIS VEHICLE (THE AUTO LOCK AT SPEED DOESN'T WORK), AND IT IS ALSO A THEFT ISSUE IN THAT THE OWNER CAN NOT PROPERLY LOCK THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721729May 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. AS A TEMPORARY REMEDY, THE CONTACT HAD THE VENT WINDOW DISCONNECTED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721802May 27, 2015
STEERING, SERVICE BRAKES
AS I BEGAN TO SLOW TO TURN/COME TO A STOP/VEER INTO TURNING LANE I LOST THE ABILITY TO ACCELERATE AND WAS UNABLE TO STEER MY VEHICLE. I HAD TO PUT IT IN PARK TURN IT OFF AND START IT AGAIN TO REGAIN STEERING AND ACCELERATION ABILITIES. IT HAS HAPPENED 5 TIMES SINCE LAST FALL BUT I DON'T HAVE THE DATE OR MILEAGE FROM WHEN THE FIRST 3 TIMES OCCURRED SO I STARTED KEEPING UP WITH MILEAGE AND DATE OF HAPPENINGS SINCE I LOOKED UP RECALLS TO FIGURE OUT WHAT WAS GOING ON. AT LEAST 1 OF MY 4 PRECIOUS CHILDREN HAVE BEEN IN THE VEHICLE WITH ME EACH AND EVERY TIME THE PROBLEM HAS OCCURRED. THE DESCRIPTION OF THE RECALL FOR MINI VANS IN MY MAKE MODEL AND YEAR FOR THE IGNITION SWITCHING OFF MATCHES THESE INCIDENTS 100% BUT MINE DOESN'T HAVE THAT RECALL ON IT. I WOULD LIKE TO KNOW WHY. IF SOMETHING HAPPENS TO ANY OF MY CHILDREN SOMEONE WILL BE PAYING BECAUSE OF A LAWSUIT. I'VE BEEN LUCKY EVERY TIME THE INCIDENTS HAVE OCCURRED BECAUSE I HAVE BEEN SLOWING DOWN. THE ONLY THING ON THE IGNITION HAS BEEN MY SINGLE KEY NOTHING HANGING FROM IT AND NO BUMPS WERE HIT. "NHTSA FURTHER EXPLAINED THAT "IF THE IGNITION KEY INADVERTENTLY MOVES INTO THE 'OFF' OR 'ACCESSORY' POSITION, THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS, INCLUDING, BUT NOT LIMITED TO AIRBAGS, POWER STEERING AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS MAY INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.""
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721377May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE VENT WINDOW SWITCH IN THE DRIVER SIDE DOOR ARM REST AS A TEMPORARY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721402May 26, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE P25/NHTSA 14V-234 IN JUNE 2014. THE IMMEDIATE FIX WAS TO DISCONNECT THE ELECTRICAL SUPPLY TO THE REAR QUARTER VENT WINDOWS UNTIL NEW PARTS WERE AVAILABLE. IT HAS BEEN ALMOST ONE YEAR NOW, AND NEW PARTS ARE STILL NOT AVAILABLE. HAVE NOT HAD THE USE OF THE REAR QUARTER VENT WINDOWS SINCE JUNE 2014. ( THE WINDOWS WERE WORKING FINE PRIOR TO THIS, BUT THE RECALL STATES THAT THE WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE, AND DRIVERS SIDE DOOR FIRE.) WE HAVE CALLED THE DODGE DEALERSHIP IN HAMMOND, LA SEVERAL TIMES IN THE LAST YEAR TO FIND OUT IF PARTS WERE NOW AVAILABLE, AND THEY INFORM US THAT THEY STILL HAVE NOT RECEIVED THE REQUIRED PARTS. IT IS OUR OPINION THAT THIS HAS GONE ON WAY TOO LONG, SO WE WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST THE MAKERS OF THIS VEHICLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721451May 26, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SIX TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721466May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721301May 25, 2015
AIR BAGS, ELECTRICAL SYSTEM
WE HAD PROBLEMS WITH THE CAR NOT WANTING TO START AFTER BEING TURNED OFF AND TURNING ITSELF OFF WHILE DRIVING THE VAN. THE DASH AREA WHERE THE STEREO, CLOCK, DVD PLAYER AND ETC. TURNS ITS SELF OFF. THE REAR DOORS DO NOT POWER OPERATE. THE AIR BAG LITE IS ON ALL THE TIME.THE REAR WINDOW WASH BUTTON WASHES THE FRONT WINDOW. WE HAD THIS VEHICLE IN THE SHOP A LOT THEY COULD NOT FIND THE PROBLEM. WE BOUGHT THIS VAN BECAUSE WE HAVE SMALL GRANDCHILDREN RIDE WITH US ALL THE TIME BUT WITH ALL THE PROBLEMS I WOULD NOT BUY OR RECOMMEND THIS VEHICLE TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720967May 22, 2015
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE STEERING AND BRAKING ABILITY SEIZED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED FIVE ADDITIONAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION NODE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717667May 21, 2015
FUEL/PROPULSION SYSTEM
I FILLED THE FUEL TANK & THEN PROCEDED TO DRIVE HOME. AFTER LEAVING THE GAS STATION THE VAN STALLED IN TRAFFIC 4 TIMES. THIS HAS HAPPENED EVERY TIME I HAVE FILLED THE GAS TANK SINCE 8/6/2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717264May 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN AUGUST OF 2014, THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717298May 19, 2015
ELECTRICAL SYSTEM
MY WIFE WALK INTO THE GARAGE AND THE VAN HORN STARTED BLARING. THE WINDSHIELD WIPERS WERE SHUTTERING AND THE WINDSHIELD WASHER PUMP WAS SPRAYING FLUID CONTINUALLY. THE LIGHTS WERE FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717304May 19, 2015
ELECTRICAL SYSTEM
MY WIFE WAS OUTSIDE OF OUR HOUSE WITHOUT THE VAN KEYS AND THE HORN STARTED BLARING AND THE WIPER PUMP STARTED SPRAYING FLUID. THE WIPERS WERE SHUTTERING. SEVERAL DAYS PRIOR THE HEADLIGHTS STOPPED WORKING. I DISASSEMBLED THE TIPM AND REASSEMBLED IT TO RESTORE THE HEADLIGHTS. I HAD HOPED THAT I WOULDN'T SEE THE HEADLIGHT FLASHING/HORN/WIPERS/WIPER FLUID SPRAYING BEHAVIOR AGAIN BUT IT FOLLOWED MY INVESTIGATION OF THE TIPM. I HAVE ONE ON ORDER - THIS IS A SAFETY ISSUE, I'VE READ THAT THIS CAN HAPPEN WHILE DRIVING AND THE VAN CAN SHUTOFF WHILE DRIVING. I CALLED DODGE WHO REFERRED ME TO THEIR SERVICE DEPARTMENT WHO WANTS PAYMENT TO DIAGNOSE THIS KNOWN PROBLEM WITH THE TIPM. I'VE HEARD THAT THERE IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717337May 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717018May 18, 2015
UNKNOWN OR OTHER
RECEIVED A RECALL NOTICE IN JANUARY 2015, ORIGINAL APPOINTMENT MADE IN FEBRUARY TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED, NOW I HAVE BEEN ON A WAITING LIST AT JEFF WYLER EASTGATE SINCE BEING TOLD THAT THEIR HAS BEEN 100-50 PEOPLE AHEAD OF ME AND THAT THE DEALER GETS ABOUT 10 OF THE PARTS IN MONTHLY SO MY WAIT COULD BE ANOTHER 5-6 MONTHS. NOT HAVING THE PART KEEPS THE REAR OF THE CAR HOT SO WE CANNOT VENTILATE ALLOWING AIR INTO THE REAR WINDOWS. THIS IS UNACCEPTABLE WHEN SOMEONE INVESTS 20-30 THOUSAND INTO A CAR PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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