Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10717114May 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717207May 18, 2015
ELECTRICAL SYSTEM
THIS WAS A FACTORY RECALL. I RECEIVED A NOTICE AND CALLED THE DEALER AND WAS TOLD THE PART WAS NOT AVAILABLE YET. 1/21/15 WENT TO DEALER & WAS TOLD THEY WERE ALREADY OUT OF THE PARTS. WENT BACK 3/16/15. PART WAS INSTALLED. THIS CAUSED THE COMPLETE ELECTRICAL SYSTEM TO FAIL. RETURNED TO DEALER AND THEY REMOVED PART & ELECTRICAL SYSTEM RETURNED TO NORMAL. THEY GAVE THE PART TO US. I AM NOT SURE HOW TO RESOLVE THIS PROBLEM. THE DEALER SAID THEY HAD PROBLEMS WITH WHAT THE FACTORY HAD SENT TO FIX THE PROBLEM. I WOULD LIKE TO GET THE PROBLEM RESOLVED. MY FAMILIES SAFETY IS VERY IMPORTANT TO US. I FEEL THAT THERE HAS BEEN AMPLE TIME TO GET THIS PROBLEM FIXED. I WOULD LIKE TO HEAR HOW THIS PROBLEM CAN BE REPAIRED PROFESSIONALLY WITHOUT CAUSING FURTHER PROBLEMS. [XXX], MY PHONE # IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717208May 18, 2015
WHEELS, STRUCTURE:BODY
MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10716966May 17, 2015
ELECTRICAL SYSTEM
THE CAR INSTRUMENT GAUGES BECAME ERRATIC ALONG WITH THE INSTRUMENT LIGHTS. THE CARE JERKED AS THOUGH IT LOST ITS ELECTRICAL POWER TO THE IGNITION BUT RETURNED TO NORMAL AND THEN QUIT IN FRONT OF TRAFFIC. WE COULD HAVE BEEN KILLED BY A SEMI-TRUCK. I GOT THE CAR OVER AND RE-STARTED IT AND IT RAN FINE UNTIL LATER IT STARTED TO DIE OUT AGAIN AFTER STARTING TO RUN. I HAD TO ACCELERATE THE ENGINE TO GET THE CAR MOVING BUT THE CAR JERKED AND WENT DEAD AGAIN. THE CAR WILL START AND RUN FINE AT TIMES AND SHIFT WELL AT TIMES AND THEN STARTS TO REPEAT THE SAME PROBLEMS OVER AND OVER. I ONLY KNOW THAT THIS SITUATION COULD HAVE GOTTEN SOMEONE KILLED AND I DO NOT WANT IT TO BE MY CHILDREN OR WIFE OR ME. I ONLY HAVE ONE WAY TO GO NOW AND HAVE NO WAY TO HAVE IT LOOKED AT BECAUSE I HAVE BEEN TOLD A THOUSAND THINGS IT COULD BE AND CANNOT AFFORD NON-SENSE LIKE THIS. THIS 2001 VAN RUNS AT TIMES LIKE A BRAND NEW ONE AND SHIFTS OUT LIKE BRAND NEW AND THEN ALL OF SUDDEN THE GAUGES GO CRAZY, IT LURCHES AT STOPPING, GO DEAD WHEN I SLOW DOWN AT TIMES AND SOMETIMES IT SEEMS LIKE IT IS IN OVERDRIVE AND JERKS LIKE MAD, THEN RUNS FINE AGAIN. IT IS A REPEAT AND IT IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716808May 16, 2015
ELECTRICAL SYSTEM
DANGEROUS TO DRIVE DANGEROUS TO PARK IN GARAGE. DAY 1: WIPERS, HORN WENT ON AT 55 MPH. AFTER 5 MILES IT STOPPED. NEXT DAY EVERYTHING WAS DEAD. BATTERY REPLACED. NEXT DAY, HORN/WIPERS GO ON WHEN ENGINE IS STARTED. EVENTUALLY STOPPED. MECHANIC PULLED HORN FUSE. DAY 3 : EARLY AM OPENED DOOR, WINDSHIELD WIPERS GO ON AND STAY ON. I START CAR (BIG MISTAKE), NOW I CAN NOT PUT CAR IN GEAR, CAN NOT TURN OFF ENGINE OR WIPERS. I JUST LET IT RUN, VERY DANGEROUS IN AN ATTACHED GARAGE, I WAS AFRAID TO OPEN HOOD OR ATTEMPT TO DISCONNECT BATTERY IN A RUNNING CAR, EVENTUALLY ENGINE SHUT ITSELF OFF, LATER WIPERS WENT OFF. I FEAR GASSING MY FAMILY OR BURNING US DOWN IF IT STARTS IN THE NIGHT. WHAT MORE WILL HAPPEN IF I DRIVE IT ? A FEW YEARS AGO, ON HIGHWAY, WARNING LIGHTS CAME ON AND ENGINE STOPPED AND VEHICLE WAS TOTALLY INOPERABLE TOWED TO DODGE, THEY REPLACED A COMPUTER MODULE (WARRANTY). NOW I READ IT MAY BE A VERY COSTLY COMPUTER MODULE AGAIN AND THAT I AM IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716844May 16, 2015
UNKNOWN OR OTHER
MY 2005 DODGE GRAND CARAVAN DASH IS CRACKING. IT WILL BE A MATTER OF TIME THE FRONT WINDSHIELD DEFROSTER WILL START TO MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716625May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING, ALL OF THE PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT A CRASH INVOLVED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716674May 15, 2015
ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE HORN AND CRUISE CONTROL FAILED TO FUNCTION AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716699May 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716797May 15, 2015
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL MY TANK (I DO NOT TOP OFF), WITHIN A FEW MINUTES OF LEAVING THE STATION, THE VAN DIES. IT NORMALLY RE-STARTS, BUT IT TAKES QUITE A LOT OF GAS PEDAL PUMPING. THIS IS DANGEROUS WHEN IT HAPPENS IN THE MIDDLE OF AN INTERSECTION. I HAD THE FUEL PUMP AND FILTER REPLACED AND THAT DID NOT SOLVE THE PROBLEM. NOW I UNDERSTAND THAT THE VALVE ON TOP OF THE TANK IS AT FAULT, BUT YOU HAVE TO REPLACE THE ENTIRE TANK. THIS IS A DESIGN FLAW AND NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716449May 14, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE JUST SHUT DOWN, THE POWERING STEERING WENT OUT AND THE ENGINE STALLED WHICH WE LATER FOUND OUT WAS DUE TO THE FAULTY TIPM. WE HAD ALSO BEEN HAVING A FEW ISSUES WITH THE FUEL PUMP.....THE FUEL PUMP WAS NOT SHUTTING OFF AND ALL LEAD TO PROBLEMS WITH BEING ABLE TO START THE VEHICLE SOMETIMES IT TOOK SEVERAL ATTEMPTS TO EVEN GET VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716484May 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716486May 14, 2015
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
A NEED A RECALL ON TIPM PART WHICH CONTROLS THE ENGINE WHICH TURNS IT ON AND OFF. NOW A RECALL IS DUE>BECAUASE IT IS THE ISSUE WITH VEHICLE BECAUSE NOW THE EALERSHIPS ARE SAYING IT IS THE ISSUE OR WHAT IS CAUSING IT TO TURN OFF.AS A DODGE OWNER OF A GRAND CARAVAN, FROM THE TIME I BROUGHT THE VEHICLE THERE WERE ISSUES. FIRST IT STARTED WITH THE VEHICLE TURNING ITSELF OFF AND DID START BACK. SO THE DEALERSHIP FIX IT. THEN IT WAS THE BRAKES AND ROTORS ON THE FRONT END. FIX , REPAIR, ISSUES AGAIN, THEN ISSUES AGAIN. SO MANY OTHER ISSUES WITH THIS VAN LATER ON. BUT I DECIDED NOT TO COMPLAIN TO DODGE COMPANY.. BOY DO I REGRET IT NOW..IT'S BEEN ALMOST 4 YEARS NOW, I STILL HAVE ISSUES WITH THE ENGINE CUTTING OFF WHILE DRIVING. THIS HAS GONE ON FOR AWHILE, THEN RECALL COME OUT SAYING IT'S THE ENGINE SWITCH, SO NOW WE ARE WAITING ON THE IT, STILL... WHEN I HAVE DID SOME RESEARCH AND ASK SOME PEOPLE WITH COMPUTER KNOWLEDGE ON VEHICLES AND THEY SAY BY THE ENGINE CUTTING OFF WHILE DRIVING CAN CAUSE ISSUES WITH THE TIPM PART (COMPUTER). I HAVE TAKEN IT SO MANY TIMES TO THE DEALERSHIP FOR THIS REASON FOR THE ENGINE SHUTTING IT SELF OFF, THEY WOULD BRUSH IT OFF IT'S THE BATTERY, GOT NEW BATTERY THEN IT HAPPEN AGAIN. THEN TOOK IT BACK AGAIN , NO ENGINE LIGHT ON , THEN THEY CAN'T DIAGNOSE ANY ISSUES. NOW WARRANTY IS OUT.. STILL NO PART FOR THE RECALL ENGINE SWITCH.... 2015. NOW THAT THE ENGINE IS STILL SHUTTING IT SELF OFF, DEALERSHIP IS NOW SAYING ITS THE TIPM PART WHICH IS 1200. OR MORE... I BELIEVE IT HAS BEEN THE ISSUE THE WHOLE TIME, SO DODGE NEEDS TO HAVE A RECALL ON THIS PART BEFORE SOMEONE IS KILL... I WORRY ABOUT IT HAPPENING TO MY FAMILY.I HAVE THREE CHILDREN. IT'S OUR ONLY VEHICLE.. AS OF TODAY STILL NO PART AVAILABLE.CALL DODGE - NO HELP FROM THEM. THEY NEED TO HAVE A RECALL ON THE TIPM PART BEFORE ITS TO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716475May 14, 2015
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
WAS DRIVING DOWN BUSY CITY EXPRESSWAY FRONTAGE ROAD AT APPROX 40 MPH. ACCELERATED AND PASSED THE SLOWER-MOVING VEHICLE AHEAD OF ME....UPON CLEARING THE VEHICLE I WAS PASSING, RELEASED MY FOOT FROM ACCELERATOR, BUT VEHICLE FAILED TO RETURN TO PRIOR PASS SPEED AND INSTEAD CONTINUED TO ACCELERATE FASTER. ATTEMPTED TO BRAKE....PUMPED THE BRAKE HARD WHEN THAT DIDN'T WORK BUT NO LUCK. HELD THE BRAKE PEDAL IN TO THE FLOOR AS FAR AS IT WOULD GO TO COUNTER THE ENGINE AUDIBLY REVING TO GAIN MORE SPEED (HOPING TO SLOW THE ACCELERATE PROCESS AS MUCH AS POSSIBLE AND MAYBE HOLD IT AT ITS CURRENT RATE DESPITE THE ENGINE STILL TRYING TO GO FASTER). I RODE OUT THE UNCONTROLLED ACCELERATION ISSUE UNTIL COMING TO A LONG TURN LANE WHERE I VEERED OFF TO GET AWAY FROM OTHER CARS. WTH A BUSY INTERSECTION APPROACHING QUICKLY AHEAD OF ME AND THE BRAKING NOT RESOLVING THE ISSUE, I THREW THE VEHICLE INTO PARK AND AFTER A BRIEF TIME IT FINALLY SLOWED TO A STOP. THIS IS THE ONLY THING THAT WORKED...I EVEN CHECKED TO SEE IF GAS PEDAL WAS PHYSICALLY STUCK SOMEHOW ON THE FLOOR MAT (IT WAS NOT), AND LIFTED UP FROM UNDERNEATH IT WITH MY FOOT TO VERIFY THIS, DURING THIS ATTEMPT TO REGAIN SPEED CONTROL..I BELIEVE IT WAS THIS IN ADDITION TO PUTTING VEHICLE IN "PARK" THAT ACTUALLY STOPPED THE ENGINE ACCELERATION/REV SO THE VEHICLE COULD PHYSICALLY STOP... II IS VALID TO NOTE THAT I PREVIOUSLY TOOK THIS VEHICLE INTO THE DEALERSHIP (AROUND 36000 MILES) FOR EVALUATION WITH PRIOR CONCERNS OVER THE ENGINE/TRANSMISSION NOT SEEMING TO FUNCTION RIGHT/SMOOTHLY....THE DEALERSHIP REPORTED THAT "THEY COULD FIND NOTHING WRONG WITH IT." & IT WAS RETURNED TO ME WITH NO ADJUSTMENT/REPAIR. THIS VEHICLE HAS SEVERAL OF THEORY SAME COMPLAINTS ON THE WEB (ACCELERATION STICK/ENGINE/TRANSMISSION) OVER A SPAN OF SEVERAL YEAR MODELS & NOTHING IS BEING DONE ABOUT IT OR EVEN ACKNOWLEDGING IT...HUGE SAFETY ISSUES HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716533May 14, 2015
AIR BAGS, STEERING, STRUCTURE, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 1994 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 00V305000 (STEERING), 99V213000 (STRUCTURE), 99V113000 (AIR BAGS), AND 95I00100 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715864May 13, 2015
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR IGNITION PROBLEMS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716127May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679152May 13, 2015
ELECTRICAL SYSTEM
2013 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO A FAULTY FREQUENCY OPERATED BUTTON IGNITION KEY RECALL ISSUES. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE. THE RECALL WAS ISSUED EIGHT MONTHS AGO. *JB UPDATED 07/22/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716147May 13, 2015
AIR BAGS, VEHICLE SPEED CONTROL
THE AIRBAG WARNING LIGHT STAYS ON ALL THE TIME. AT THE SAME TIME THE SPEED CONTROL STOPPED WORKING AND THE HORN DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716145May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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