Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10779749October 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779819October 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779875October 5, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH AND EXITING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE AND THE INSTRUMENT PANEL LIGHTS REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 131,000. UPDATED 01/27/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779873October 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779955October 5, 2015
UNKNOWN OR OTHER
RECEIVED CAR BACK FROM DEALER AND CAR STALLED ON THEM, BUT NO CODES SHOWED UP SO THEY ARE SAYING THEY CAN'T FIX IT. I BROUGHT IT HOME AND IT STALLED ON ME AGAIN THE NEXT DAY WHILE I WAS IN THE MIDDLE OF A TURN. HEAD PERSON OVER THE MECHANICS SAID THAT CAR COULD KILL ME, BUT IT KEEPS STALLING AND THEY PUT ME BACK IN IT ANYWAY. VERY UNSAFE. I HAVE GREAT GRAND CHILDREN THAT RIDE WITH ME SOMETIMES. RECALL PREVIOUSLY ON THIS SAME VEHICLE, BUT WAS VIN SPECIFIC. WAS GOING OFF AN OFF RAMP AND IT STALLED ALSO. NO RYTHM OR REASON WHY OR WHEN IT WILL STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779959October 5, 2015
ENGINE, POWER TRAIN
TRANSMISSION FEELS LIKE IT IS GOING TO COME OUT OF THE FRONT END OF MY CAR. IT MAKES THE CAR MOVE FORWARD WHEN IT DOES IT. NOTIFIED DEALER AND THEY TRIED IT, IT DID NOT DO IT FOR THEM, SO THEY SAY THEY CAN NOT FIX IT. TRIED IT ONCE. UNDER WARRANTY, BUT NO CODES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779965October 5, 2015
ELECTRICAL SYSTEM
CAR SHUT DOWN COMPLETELY TWICE WHILE DRIVING 20-25 MPH IN CITY STREET .RECEIVED RECALL R03/NHTSA 14V-373 IN JUNE AND WENT TO DEALER IMMEDIATELY. PARTS WERE ORDERED AND STILL TILL NOW DEALER SAYS PARTS ARE NOT READY.IT IS GOING TO BE 4 MONTHS FOR A SIMPLE REPAIR FOR A DANGEROUS PROBLEM. IF THE CAR STOPPED SUDDENLY TWICE, IT WILL STOP AGAIN AND 4 MONTHS IS NOT AN ACCEPTABLE TIME FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779575October 4, 2015
UNKNOWN OR OTHER
I PURCHASED THIS USED HANDICAPPED EQUIPPED DODGE BACK ON JUNE 26, 2015. THE SPARE KEY DIDN'T WORK, SO I WENT TO LARRY MILLER DODGE IN PEORIA, AZ TO SEE IF I COULD GET IT FIXED. THEY SAID THERE WAS A RECALL ON THE VAN, AND IT WOULD BE FOOLISH TO PURCHASE ANOTHER KEY, AS THE RECALL WOULD NECESSITATE REPLACEMENT OF BOTH KEYS ANYWAY. I HAVE CALLED THEM TWICE SINCE THAT TIME AND AM STILL WAITING FOR THEM TO CALL ME BACK TO SCHEDULE THE RECALL WORK. IN THE MEANTIME I DON'T HAVE A SPARE KEY, SO I'M UNABLE TO LEAVE THE VAN RUNNING WITHOUT IT. MY WIFE IS A PARAPLEGIC AND SOMETIMES HAS TO SIT IN THE VAN WHILE I RUN INTO THE STORE TO PICK UP SOMETHING. WHEN IT'S MORE THAN 100 DEGREES OUTSIDE SHE GETS EXTREMELY HOT BECAUSE THE AIR CONDITIONING ISN'T RUNNING. THE SPARE KEY WOULD ALLOW ME TO LEAVE THE VAN RUNNING AND LOCK IT UP UNTIL I CAN GET BACK TO THE VAN. THE LAST TIME I SPOKE WITH THE DEALER, THEY TOLD ME THEY WOULD PUT A "PRIORITY" ON THE RECALL SERVICE, BUT THAT WAS MORE THAN A MONTH AGO, AND I STILL HAVEN'T HEARD ANYTHING FROM THEM. THIS IS REALLY GETTING FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779468October 3, 2015
ENGINE
IT BEGAN WHEN THE VEHICLE WAS ABOUT 6 MONTHS OLD, THE WINDOWS WOULD OPERATE ON THERE OWN, THE ELECTRONIC VEHICLE INFROMATION CENTER WOULD CHANGE ON IT'S OWN, AND LAST MONTH THE VEHICLE WOULD NOT ALWAYS START, HAD TO REPLACE THE TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779232October 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779261October 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE CONTACT STATED THAT THE FOB FAILED TO UNLOCK THE DOORS. THE CONTACT PRESSED THE UNLOCK FEATURE ON THE KEY FOB AND THE ALARM WENT OFF. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS AND INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779285October 2, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
THE CAR WAS PARKED STATIONARY AT THE TOP OF A HILL. IT STARTED TO ROLL DOWN THE HILL WHILE IT WAS OFF. THREE CHILDREN WERE IN THE CAR. THEIR BROTHER TRIED TO STOP THE CAR, AND GOT CAUGHT UNDER THE CAR WHEEL, AND DIED. THE CAR WAS IN PARK. ..UPDATED 10/11/17 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10779312October 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE IGNITION. THE FAILURE HAS OCCURRED FOR A MONTH. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 66,114.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779321October 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA 03/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778957October 1, 2015
UNKNOWN OR OTHER
WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS. I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS. WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER. OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778965October 1, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779012October 1, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/26/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779028October 1, 2015
ELECTRICAL SYSTEM
I RECEIVED RECALL NOTICE APPROXIMATELY JUNE 26, 2015. CALLED BLUE WATER CHRYSLER IN PORT HURON, MI. TO ORDER PARTS ON JUNE 29, 2015. STILL NO PARTS AVAILABLE, WAS TOLD ON SEPT. 1, 2015 THERE WERE 7 PEOPLE AHEAD OF ME TO GET IT DONE. WAS TOLD ON SEPT. 29, 2015, THERE WERE STILL 5 PEOPLE AHEAD OF ME TO GET THE RECALL DONE. THEY TELL ME PARTS ARE NOT AVAILABLE. THIS SEEMS LIKE A LONG TIME TO WAIT TO TAKE CARE OF A RECALL OF A PROBLEM THAT COULD POTENTIALLY SHUT DOWN THE CAR WHILE DRIVING. I DON'T KNOW IF I KEEP GETTING PUSHED BACK BECAUSE I BOUGHT THE CAR USED SOMEWHERE ELSE AND NOT FROM THIS DEALER OR THERE IS ANOTHER ISSUE. THREE MONTHS IS A LONG TIME TO WAIT FOR A FIX THAT ONLY TAKES ABOUT 1 HOUR. THANK-YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779057October 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779104October 1, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AT JUST OVER 36000 MY ENGINE LIGHT CAME ON, I WAS TOLD THAT THE CAR NEEDED TO HAVE CYLINDER HEADS AND ANOTHER ENGINE PART REPLACED. WHEN I WENT TO PICK THE VAN UP THE CHECK ENGINE LIGHT WAS ON- I WAS TOLD THE PCM (POWER CONTROL MODULE) WAS BAD. AFTER APPROX. 10000 MORE MILES, WHILE DRIVING ON A LOCAL ROAD, ALL OF MY LIGHTS APPEARED ON MY DASH BOARD- THE VEHICLE WENT INTO SOME MODE AND I COULDN'T DRIVE OVER 25 MPH. I STOPPED AT A LOCAL AUTO PARTS STORE AND WAS TOLD THAT MY BATTERY NOW HAD A BAD CELL, THE ALTERNATOR WAS BAD- I TOOK IT TO THE DEALERSHIP AND I WAS AGAIN TOLD THE PCM WAS BAD. WHY IS THE PCM FAILING? AN ALTERNATOR AND BATTERY BEING BAD AT GOING AT 46000 MILES, JUST OVER 2 YEARS OLD. I SEE MANY OF THE CHRYSLER PRODUCTS HAD RECALLED ALTERNATORS- WHAT ABOUT THIS PCM? WHY IS CONTINUING TO FAIL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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