Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10775910September 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776425September 24, 2015
SERVICE BRAKES
MY DODGE CARAVAN HAS A LIFETIME WARRANTY DUE TO A RECALL ON THE ABS BRAKE SYSTEM THAT WAS ORIGINALLY INSTALLED. TURNS OUT THE ORIGINAL OWNERS BROUGHT THE VAN IN FOR THIS RECALL, BUT THE PART WAS NOT REPLACED. SO YEARS LATER IT GAVE OUT. THE VAN HAS 36K MILES, SO IF IT WAS REPLACED WHEN THE PREVIOUS OWNERS BROUGHT IT IN EVERYTHING WOULD BE FINE. (THE PREVIOUS OWNERS WERE OLDER AND DISABLED, SO I DONT THINK THEY REALIZED NOTHING WAS DONE) ANYWAYS, DODGE IS REFUSING TO FIX THE ABS SYSTEM, AND TELL ME THEY DON'T HAVE A DIAGNOSIS TOOL, SO THEY CANT FIX IT. MY MECHANIC WAS ABLE TO ID WHAT WAS WRONG, BUT WAS UNABLE TO ORDER A PART DUE TO THIS LIFETIME RECALL. THEY ARE ALSO SAYING THEY CANT LOCATE THE PARTS IN THE SYSTEM, BUT I FIND THAT HARD TO BELIEVE. WHAT THEY OFFER ME WAS A MADE UP AMOUNT OF WHAT THEY THINK MY VAN IS WORTH (THEY SAID KELLEY BLUE BOOK VALUE IN FAIR CONDITION, WHICH IS NOT CORRECT I COME UP WITH OVER TWICE THAT AMOUNT ON KBB.COM AND MY VAN IS IN VERY GOOD CONDITION AND IS A MOBILITY MODIFIED VAN, MEANING IT HAS A HANDICAP RAMP, BUILT IN TRACKS FOR TIE DOWNS, AND IS DROPPED6-8 INCHES, WITH AIR LIFTS.). WHICH IS 1/3 OF WHAT I CAN SELL IT FOR ON CRAIGSLIST, AND 1/2 OF WHAT I PAID WITH MY RECENT PARTS I PUT IN TO MAKE IT LIKE NEW. SO HERE'S MY QUESTION, WHAT DOES LIFETIME WARRANTY MEAN ON A RECALL? DO THEY HAVE TO FIX IT? OR AM I STUCK WITH WHAT EVER THEY WANT TO DO? PLEASE ADVISE. THIS WAS AN IMPORTANT VEHICLE, AS IT WAS TO BE USED TO MOVE A HANDICAP PERSON AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776449September 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776446September 24, 2015
SERVICE BRAKES
THE DODGE GRAND CARAVAN IS MADE WITH BRAKES THAT ARE TOO SMALL FOR A LARGE VEHICLE. THIS CAUSES THE BRAKES TO WEAR OUT MORE QUICKLY THAN THEY WOULD WEAR OUT IF THE VAN WAS EQUIPPED WITH PROPER SIZE BRAKES FOR ITS WEIGHT. THE DODGE MINI VAN USES BRAKES THAT CARS 1/2 THE WEIGHT OF THE VAN USE. I BELIEVE THIS IS DONE INTENTIONALLY BY THE MANUFACTURER SO THE BRAKES WEAR OUT QUICKLY AND NEED REPLACEMENT MORE OFTEN THAN THEY SHOULD BE REPLACED IF THE VEHICLE WAS EQUIPPED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776476September 24, 2015
UNKNOWN OR OTHER
MY HUSBAND AND I GOT THIS VEHICLE LAST YEAR FROM A BUY HERE PAY HERE PLACE. IT IS ALMOST PAID OFF BUT ALMOST THE ENTIRE TIME HAVEING VAN IT KEEPS DIEING WHILE DRIVEING. WE KEEP ASKING THE DEALER WHY IT IS DOING THIS AND THEY HAVE NO IDEA WHAT IS WRONG. IT IS NOT SAFE TO BE DRIVEING THIS VAN. I HAVE A 6,5,4,1 YEAR OLD AND MY HUSBAND AND SELF IN VAN. WE HAVE ALMOST BEEN IN A CAR ACCIDENT AT LEAST 10 TIMES BECAUSE THE VAN KEEPS DIEING WHILE DRIVEING, PUT IT IN PARK WHENEVER THE VEHICLE STOPS ROLLING UNABLE TO STEER OUT OF THE WAY BECAUSE CAR POWERS OFF AND STOPS RUNNING. SOMEONE PLEASE HELP I DON'T WANT MY FAMILY KILLED OR INJURED BECAUSE THE VAN KEEPS DIEING WHILE DRIVEING AND NO ONE KNOWS WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775325September 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775378September 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON OVER TWO OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773851September 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STARTED THE IGNITION AND THE VEHICLE REMAINED IN THE ACCESSORY POSITION FOR A FEW SECONDS UNTIL AFTER THE ENGINE WAS TURNED OFF AND RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE RECALL NOTIFICATION WAS RECEIVED IN APRIL OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767394September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767406September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767497September 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767511September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767565September 22, 2015
ELECTRICAL SYSTEM
THE 2011 GRAND CARAVAN HAD TROUBLE STARTING ONE MORNING BUT SOON STARTED. SOON AFTER, THE PROBLEM APPEARED TO HAPPEN MORE FREQUENTLY. ONE MORNING THE BATTERY WAS DEAD EVEN THOUGH IT WAS A FAIRLY NEW BATTERY. I EXCHANGED FOR A NEW BATTERY AND IT WAS DEAD AGAIN ON ANOTHER MORNING SOON AFTER FOR NO VALID REASON. FROM THE START OF THE PROBLEMS TILL NOW-IT'S INCREASINGLY DIFFICULT TO START AT THE BEGINNING OF THE DAY AND THE VEHICLE STALLS OCCASIONALLY AFTER STARTING IN THE MIDDLE OF THE DAY. THE REPAIR SHOP SAYS THEY THINK IT IS THE TIPM, BUT SAYS THERE IS NO WAY TO SURE. AFTER MUCH RESEARCH SINCE THEN, IT APPEARS TO BE A PROBLEM THAT KNOWN BUT NO RECALL HAS BEEN ISSUED YET FOR THIS VEHICLE. TWICE MY WIFE AND TWO SMALL CHILDREN HAVE BEEN STRANDED--I CONSIDER THIS A SAFETY ISSUE. I'M TOLD IT'S $700+ TO REPLACE. I HAVE FOUND DOORS UNLOCKED OR COMPLETELY OPEN FOR NO APPARENT REASON. I'VE READ ONLINE THAT THE DEAD BATTERY THAT HAS HAPPENED HAS HAPPENED TO OTHER OWNERS AND WAS LINKED TO THE FUEL PUMP RUNNING CONTINUOUSLY. I SEE THAT A PROBLEM WAS IDENTIFIED IN THE JEEP GRAND CHEROKEE AND THE DURANGO AND THAT THERE WAS A CLASS ACTION LAWSUIT FROM NOVEMBER 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767516September 22, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE CAR JUST STOPPED WORKING IT WOULD'T START ANY MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767351September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. UPON STARTING THE VEHICLE, IT STALLED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE VEHICLE DROVE ROUGHLY. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767354September 22, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767410September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767436September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767377September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766299September 21, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY 2014 GRAND CARAVAN HAS BEEN HAVING ISSUES WITH NOT STARTING. I MAY HAVE TO TRY 4 TIMES BEFORE IT WILL START. THIS WAS BAD ENOUGH, BUT IT HAS ALSO LEFT ME SITTING IN VERY BUSY TRAFFIC 3 TIMES IN THE LAST TWO WEEKS. THE FIRST TIME HAPPENED AS I WAS EXITING OFF THE INTERSTATE. THE CAR JUST WENT DEAD WITH NO WARNING. I WAS ABLE TO RESTART AND KEEP GOING. THE SECOND AND THIRD INCIDENTS HAPPENED YESTERDAY. THE FIRST TIME IT WENT DEAD YESTERDAY WAS AS I WAS PULLING OUT OF MY DRIVEWAY. I WAS COMPLETELY ON THE ROAD AND WAS IN THE PROCESS OF TRYING TO ACCELERATE. MY CAR BEGAN TO SHAKE, ALL LIGHTS CAME ON THE PANEL, AND THE CAR WAS DEAD. THE SECOND TIME THIS HAPPENED YESTERDAY, I WAS SLOWING DOWN TO STOP AT A RED LIGHT ON A VERY BUSY 4 LANE HIGHWAY. THE CAR WENT DEAD WITH NO WARNING. WE TOOK THIS CAR TO THE DEALERSHIP TO HAVE IT CHECKED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO CODE. I REFUSE TO DRIVE THIS CAR, THAT WE'VE HAD LESS THAN A YEAR, BECAUSE I FEAR FOR MY LIFE AND EVEN MORE FOR MY CHILD'S LIFE. THIS NEEDS TO BE FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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