Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10781441October 12, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY, ENGINE STALLED, HORN WAS BLARING WITH NO WAY TO TURN IT OFF, WIPERS AT FULL SPEED AND COULDN'T STOP THEM, CAR WOULDN'T START BACK UP. ENGINE LIGHT AND GAS LIGHT(NOT EMPTY) ARE NOW ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781481October 12, 2015
SEATS
THE RIGHT SIDE SEAT IN THE MIDDLE ROW HAS FLIPPED TO FOLD ITSELF WHILE I WAS DRIVING. THIS HAS HAPPENED TWICE. NO ONE WAS IN THE SEAT EITHER TIME. I AM NOT CERTAIN IF THE CAR WAS IN MOTION. IT APPEARS THE LEVER THAT RELEASES THE SEAT FOR THE STOW AND GO FEATURE EITHER DISENGAGED OR DID NOT FULLY ENGAGE THE LAST TIME THE SEAT WAS POSITIONED. I WONDERED IF THE SEAT WAS NOT FULLY LOCKING INTO THE UPRIGHT POSITION EVERYTIME. SO I HAVE TRIED TO LIFT THE LEVER UP JUST ENOUGH TO DISENGAGE THE SEAT WHILE KEEPING THE SEAT IN THE UPRIGHT, BUT NOT LOCKED, POSITION. I HAVE NOT BEEN ABLE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781498October 12, 2015
STRUCTURE:BODY, WHEELS
WHILE MY WIFE WAS TRAVELING IN A HIGHWAY AT APPROXIMATELY 50 MPH THE SPARE WHEEL SUSPENDER CABLE BROKE. THAT CAUSED A LOUD NOISE AND A VERY ROUGH RIDE BECAUSE THE SPARE WHEEL WAS STUCK UNDER THE MINIVAN. AFTER DRAGGING THE SPARE WHEEL AND THE STEEL TRAY THAT SUPPORT IT UNDER THE MINIVAN FOR APPROXIMATELY 200 METERS, THE WHEEL AND TRAY EVENTUALLY GOT LOOSE AND ENDED UP IN THE MIDDLE OF THE HIGHWAY. INCREDIBLY AS IT MAY SOUND THERE WERE NO OTHER VEHICLES IN THE HIGHWAY IN SAME DIRECTION AS MY WIFE AT THAT TIME AND SHE WAS ABLE TO BACK UP THE MINIVAN TO A SAFE PLACE, WALK TO THE MIDDLE OF THE HIGHWAY PICK UP THE WHEEL AND SAVE IT INSIDE THE MINIVAN. AFTERWARDS MY WIVES CONTINUED TO HER DESTINATION WERE SHE PARKED ON A VERY UNEVEN STREET. AT THAT MOMENT A PLASTIC PROTECTIVE COVER FELL OFF FROM WHERE THE SPARE TIRE USED TO BE UNDER THE MINIVAN. WHEN I INSPECTED THE MINIVAN I COULD NOT FIND ANY TRACE OF THE STEEL CABLE THAT SUSPENDS THE WHEEL UNDER THE MINIVAN. UPON TURNING BOLT THAT IS USED TO LOWER THE SPARE TIRE THE BROKEN CABLE SHOWED UP UNDER THE MINIVAN. I WOULD SUSPECT THAT THE STEEL CABLE BROKE AT THE END TERMINAL BECAUSE THAT EXACT FAILURE MODE HAD ALREADY OCCURRED WITH THE PARKING BRAKE STEEL CABLE AND I HAD TO REPLACE IT. THE PLASTIC COVER THAT HAD FALLEN WAS PART OF THE ASSEMBLY WERE THE SPARE TIRE IS SANDWICHED BETWEEN THAT COVER AND A METAL TRAY. THE SPARE TIRE WAS IN THE STEEL CARRIER AND NEVER GOT LOOSE EVEN WHEN IT WAS STUCK UNDER THE MINIVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781358October 11, 2015
SERVICE BRAKES, ENGINE, STEERING
MY 2010 DODGE GRAND CARAVAN STALLS WITHOUT WARNING WHILE DRIVING. THE STALLING HAS OCCURRED FOUR TIMES AND EACH TIME I WAS ALMOST REAR ENDED. THE LAST TIME IT STALLED WAS OCTOBER 6, 2015 AND THE FIRST TIME SPRING 2011. THE STALLING HAS OCCURRED TWO TIMES ON A CITY STREET, ONCE ON THE HIGHWAY AND ONCE ON A HIGHWAY OFF RAMP. IT OCCURS AT ANY SPEED. WHEN THE ENGINE STALLS, THE VAN LOSES THE POWER STEERING AND BRAKES. ONCE I CAN STOP THE VAN AND PUT IT IN PARK OR NEUTRAL, IT HAS RESTARTED. WHEN I TOOK THE VAN TO THE DEALER NO CODES COULD BE READ. THE ENGINE STALLING HAS OCCURRED PRIOR TO AND AFTER THE REPLACEMENT IGNITION PARTS WERE INSTALLED FROM THE MARCH 1, 2011 (NHTSA REFERENCE #11V139000) RECALL AND THE JUNE 26, 2014 (#14V373000) RECALL. THE ENGINE STALLING IS A VERY DANGEROUS SITUATION BECAUSE IT OCCURS WITHOUT WARNING. AFTER READING ONLINE THERE ARE MANY PEOPLE HAVING THIS SAME PROBLEM, SO PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781212October 10, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CAR STALLS WHILE I AM DRIVING IT. TOOK IT TO CAR DEALER AND IT DOESN'T POP UP WITH CODES, SO THEY SAY THEY CAN'T FIGURE OUT WHAT IS WRONG. HEAD OVER MECHANICS DROVE IT AND HE WAS DRIVING IT AT 30 MILES AN HOUR AND IT TURNED OFF AND HE SAID HE ALMOST WRECKED MY CAR. MECHANIC ALSO DUPLICATED IT, BUT NO CODES, SO THEY ARE SAYING THEY DON'T KNOW WHAT TO FIX. IT IS THE ONLY TRANSPORTATION I HAVE, BUT IS VERY DANGEROUS TO DRIVE AS WHEN IT STALLS I HAVE NO POWER STEERING OR BRAKES. I AM AT MY WITS END, BECAUSE I HAVE TRIED TO REACH CHRYSLER ITSELF AND ALL I GET IS CUSTOMER SERVICE AND THEY HAVE A CASE OPEN, BUT GETTING NO RESULTS. I ALSO HAVE CLUNKING IN MY TRANSMISSION, BUT AGAIN NO CODES. I AM AT MY WITS END AND DON'T KNOW WHERE TO GO FROM HERE. I CAN'T AFFORD TO KEEP PUTTING MONEY IN THIS CAR AND IT NOT GET FIXED. I STILL OWE 5 YEARS ON THIS CAR ALSO. I HAVE HAD PEOPLE RIDING IN THE CAR WITH ME WHEN IT HAS HAPPENED. I AM GOING TO PUT A DATE AT THIS END HERE, BUT NOT SURE OF WHEN IT FIRST STARTED HAPPENING, BUT KNOW THAT THE TRANSMISSION STARTED HAPPENING LAST YEAR AND TOLD THEM ABOUT IT AND THEY SAID THAT WAS NATURAL FOR THAT TYPE OF ENGINE, BUT THEY HADN'T EVEN DROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781230October 10, 2015
ELECTRICAL SYSTEM
THE VEHICLE BECAME DIFFICULT TO START UNTIL IT FINALLY QUIT STARTING. WE REPLACED THE FUEL PUMP, BUT THE PROBLEM CONTINUED. IT HAS NOW BEEN DIAGNOSED AS A FAULTY TIPM. THE REPLACEMENT PART IS ON BACKORDER AND THERE IS NO DELIVERY DATE SET AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781036October 9, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. IN ADDITION, THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781059October 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781078October 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781107October 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781134October 9, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781153October 9, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS GO OUT INTERMITTENTLY. IT HAS DONE IT WHILE DRIVING, BOTH ON STREETS AND THE HIGHWAY, OR PARKED IN THE DRIVEWAY. WHILE INVESTIGATING THIS ISSUE, I HAVE FOUND, ON YOUR SITE AND OTHERS, THAT THIS PROBLEM IS NOT A NEW OCCURRENCE. THIS BOTHERS ME THAT JUST BECAUSE NO MAJOR INJURIES HAVE BEEN ATTRIBUTED TO THIS PROBLEM, THAT THIS SAFETY ISSUE HAS NOT BEEN ADDRESSED. WE TOOK OUR VAN TO OUR MECHANIC WHO TOLD US HE COULD TRY TO REPLACE THE HEADLIGHT SWITCH, WHICH WE HAVE DONE, BUT WE NEED TO TRY REPLACING TIPM, BUT AT A PRICE TAG OF $600-700, IT IS STILL NOT A GUARANTEE AND IT IS ON NATIONAL, OR FROM THE WORDS OF A PERSON AT THE DEALERSHIP - GALACTIC, BACKORDER WITH NO DATE AS TO WHEN TO EXPECT THE PART TO BE IN. WE CALLED A LOCAL DEALER TO FIND OUT WHO TO COMPLAIN TO AND WE WERE TOLD WE NEEDED TO VERIFY THE PART WAS ON BACKORDER, WHICH WE DID AND IT IS. CHRYSLER TOLD US THAT THEY ARE NOT RESPONSIBLE TO CORRECTING THE MATTER AND ALL ATTEMPTS TO FIX THE ISSUE ARE OUR RESPONSIBILITY. OUR CONCERN IS THAT WE CAN NO LONGER SAFELY DRIVE OUR CAR IN THE RAIN, WHEN OUR HEADLIGHTS NEED TO BE ON OR AT NIGHT, IF WE CANNOT BE ASSURED THE LIGHTS WILL WORK THE ENTIRE TIME WE ARE OUT. WE ARE THANKFUL THAT DURING THE TIMES IT HAS GONE OUT, WE WERE ABLE TO SAFELY GET OFF THE ROAD. AS FOR YOUR QUESTION AT THE BOTTOM OF THE PAGE ABOUT WHEN THIS HAS HAPPENED, THE MOST RECENT DATE WAS LAST NIGHT, WHEN MY WIFE NEEDED TO GO TO A MEETING AND THE HEADLIGHTS WOULD NOT TURN ON, SO SHE HAD TO TAKE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781170October 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780713October 8, 2015
ELECTRICAL SYSTEM
SAFETY RECALL R03/NHTSA 14-V-373 WIRELESS IGNITION NODE MODULE. VAN HAS SHUT OFF 3 TIMES DEAD IN ROAD. CONTACTED DELAER 5 TIMES. DEALER HAS NO PARTS. DEALER FORCED ORDER OF PART. 2 MONTHS HAVE GONE BY. THIS IS RIDICULOUS. I DO NOT NEED MY FAMILY DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780751October 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780791October 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780822October 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE CONTACT WAS ABLE TO SWITCH THE GEAR IN ORDER FOR THE VEHICLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKET, THE TRANSMISSION, AND THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780849October 8, 2015
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
INTERMITTENT ELECTRICAL ISSUES - FAILS TO START; INTERIOR DASH PANEL LIGHTS, DRIVER SIDE PASSENGER DOOR NOT CLOSING, DRIVERS DOOR NOT LOCKING - ALL INTERMITTENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780924October 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780943October 8, 2015
UNKNOWN OR OTHER
THE AUTO DOOR LOCKS FAILED. THERE IS ONLY ONE KEY LOCK WHEN THE DOOR LOCKING SYSTEM DOESN'T WORK. IF I HAVE TO GET TO THE PASSENGER IN THE BACK PASSENGER SIDE OF THE CAR, IT IS ALMOST IMPOSSIBLE TO GET THERE QUICKLY. ALSO WHEN THE DOOR LOCKING SYSTEM ISN'T WORKING I CAN'T LOCK MY TRUNK. DODGE KNOWS OF THE PROBLEM, BUT HAS NOT ISSUED A REPAIR RECALL. WITHOUT A WORKING DOOR LOCKING SYSTEM, IT ISN'T SAFE. I HAVE A HARD TIME OPENING THE PASSENGER DOOR. I HAVE TO REACH VERY FAR ACROSS THE CAR. I DON'T FEEL SAFE NOT BEING ABLE TO LOCK MY TRUNK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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