Dodge Grand Caravan Complaints
13,518 consumer complaints on file.
- #10861727April 27, 2016ENGINE
WHILE IN MOTION ON RURAL HIGHWAY IN MODERATE TRAFFIC, I MADE A QUICK SHORT GUN ON GAS PEDAL(NOT ALL THE WAY DOWN) AS I WAS GOING THRU YELLOW TRAFFIC SIGNAL LIGHT. THE ENGINE DELAYED IT'S REVVING, THEN REVVED, GOT STUCK AT HIGH RPM. A RED "ELECTRONIC THROTTLE CONTROL" INDICATOR APPEARED ON DASHBOARD. WITH FOOT OFF GAS PEDAL, THE VEHICLE SPEEDS UP FORWARD. HAD A CLOSE CALL AT BRAKING WITH VEHICLE IN FRONT OF ME. BRAKING LOWERED THE RPM BUT INCREASES RPM / SPEED AGAIN WHEN RELEASING BRAKE PEDAL. STUCK WITH THIS ISSUE FOR ABOUT A QUARTER OF A MILE. ISSUE DISAPPEARED WHEN I CAME TO A COMPLETE STOP BEFORE MAKING A TURN. THERE WAS A STRONG FEELING OF CLICK THEN THE RED THROTTLE ISSUE INDICATOR DISAPPEARED. HAPPENED ONCE FIRST TIME THIS AM. NO ISSUE THEREAFTER AS I HAVE NOT TRIED GUNNING THE GAS PEDAL AGAIN. I'M REPORTING THIS NHTSA FIRST BUT NEED TO KNOW WHERE TO GO NEXT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861592April 26, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861189April 25, 2016STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, A CHILD STOOD ON TOP OF THE STOW AND GO COMPARTMENT ON THE REAR DRIVER SIDE. THE FLOOR PANEL COLLAPSED AND THE HINGES FAILED. THE CHILD FELL ONTO THE FLOOR OF THE VEHICLE. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE LOAD FLOOR LATCH FAILED AND CAUSED THE PANELS TO COLLAPSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861187April 25, 2016ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ON APRIL 17, DRIVING AT HIGHWAY SPEEDS THE CRUISE CONTROL FAILED TO CANCEL TWO SEPARATE TIMES. APPLYING BRAKES ALSO DID NOT CANCEL THE CRUISE CONTROL. THEN, ENGINE STALLED AT HIGHWAY SPEEDS ON SAME TRIP TWO TIMES. SEVERAL DAYS LATER, ENGINE FAILED TO START. AFTER SEVERAL ATTEMPTS THE ENGINE STARTED. SUSPECT TIPM FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861266April 25, 2016ELECTRICAL SYSTEM
I HAVE OWNED THIS VAN SINCE 05/24/2012. AT 30,922 MILES AND DATE OF 01/06/2014 THE POSITIVE BATTERY CABLE CORRODED THROUGH AND THE VAN DIED WHILE DRIVING. THE DEALER REPLACED THE ENTIRE CABLE UNDER FACTORY WARRANTY. ON 04/24/2016 & 62,036 MILES THE POSITIVE BATTERY CABLE CORRODED THROUGH AGAIN AND THE VAN DIED WHILE DRIVING IT. IT SEEMS THAT THIS IS GOING TO HAPPEN EVERY 2 YEARS. EVENTUALLY IT'S GOING TO HAPPEN IN HEAVY TRAFFIC AND SOMEONE WILL GET RUN OVER BY FAST RUSH HOUR TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861295April 25, 2016ELECTRICAL SYSTEM
"TAKATA RECALL THE TIPM IN MY BRAND NEW DODGE GRAND CARVAN GAVE OUT AND CAUSED A FIRE IN MY STARTER WHICH CAUSED SMOKE TO COME OUT OF CARS ENGINE. BOUGHT CAR ON 4/20 ON 4/22 WITH 71 MILES ON IT WHILE TURNING A CORNER THE TIPM GAVE OUT CAUSING THE STARTER TO KEEP TURNING OVER AND MADE A HORRIBLE SCREECHING NOISE THEN WE TURNED CAR OFF AND CAR STARTED TO SHAKE AND SHIMMY WHEN WE TRIED TO TURN CAR BACK ON IT WAS DEAD NOTHING WOULD TURN OVER. HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE THEY TRIED TO CHARGE ME FOR TOWING.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10861411April 25, 2016ELECTRICAL SYSTEM
TAKATA RECALL, MY CAN HAS HAD SOME SERIOUS SAFETY ELECTRICAL ISSUES FOR QUITE SOME TIME NOW.I'VE HAD MANY DANGEROUS SITUATIONS. WITH THIS CAN ONE THING AFTER THE NEXT. I'M NOT SURE EXACTLY THE PROBLEM BUT SOMETHING THE POWER CONTROL MODUAL OR WIRING HARNESS IS NOT OK. THE RADIATOR FANS DIDN'T WORK AS WELL AS THE POWER CONTROLS WINDOWS,HEAT,AC,RADIO, AND THE WIPERS ECT.THERE IS SPARKING COMING FROM THE CAR. WIRES HAD STARTED TO CATCH FIRE. AS WELL AS THE CAR OVERHEATING.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10861140April 24, 2016UNKNOWN OR OTHER
ACCELERATOR STICKS WHEN FULL THROTTLE IS APPLIED. I TRADED A 2010 CHRYSLER LX VAN I HAD FOR 5 YEARS IN ON THIS VEHICLE AND IT HAD THE SAME PROBLEM. THE CHRYSLER ACCELERATOR WAS REPLACED TWICE, ONCE AT MY EXPENSE AND ONCE ON A RECALL AND THE PROBLEM WAS NOT CORRECTED. TODAY WAS THE FIRST TIME I EXPERIENCED THIS PROBLEM WITH THE DODGE VAN I BOUGHT IN JANUARY 2016. FROM PREVIOUS EXPERIENCE I KNEW WHAT TO DO OR I COULD HAVE HAD A SERIOUS ACCIDENT. I WAS ON A 4-LANE CITY STREET AND CHANGING LANES AT THE TIME THE PROBLEM OCCURRED. A LESS EXPERIENCED DRIVER WOULD LIKELY HAVE BEEN INVOLVED IN A REAR END COLLISION. I WAS ABLE TO PUT THE EDGE OF MY SHOE UNDER THE ACCELERATOR AND PULL IT UP OFF THE FLOOR. IS THERE A RECALL ON THE DODGE AND IF NOT WHAT CAN I DO TO PREVENT THIS HAPPENING AGAIN? I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHEN MY WIFE DRIVES THE VAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860296April 19, 2016POWER TRAIN
OVER THE PAST 5 MONTHS, VEHICLE DISENGAGING FROM PARK AND INTO DRIVE IS CLUNKY. RECENTLY ON A HIGHWAY (VEHICLE IN MOTION WITH CHILDREN IN THE CAR), TRANSMISSION WOULD NOT SHIFT OUT OF 2ND/3RD. VEHICLE WAS PARKED THE REST OF THE DAY. NEXT MORNING IT SEEMED TO DRIVE FINE. LATER SAME DAY SHIFTING ISSUE RETURNED. TOOK IT TO A TRANSMISSION SPECIALIST FOR DIAGNOSTIC. TOOK IT TO THE DEALER. VEHICLE IS JUST OVER 100K MILES (NO LONGER UNDER WARRANTY). THE SOLENOID PACK WAS REPLACED. VEHICLE WAS PURCHASED NEW WITH 14 MILES. PCM WAS RECALLED AT 24K. LEFT SIDE CYLINDER HEAD REPLACED AT 33K.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860386April 19, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER INDICATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860389April 19, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860432April 19, 2016SERVICE BRAKES, POWER TRAIN
A FEW WEEK AGO, IN THE MORNING WHEN ME AND THE WIFE HAD JUST DROPPED ONE OF OUR CHILDREN OFF AT ELEMENTARY SCHOOL, GOT BACK INTO THE CAR, TURNED IT ON AND STARTED TO DRIVE AWAY; THE CAR DID A HARD JERK MOTION AND THEN ALL THE LIGHTS CAME ON. SO THE NEXT I TOOK OUR VAN TO FIRESTONE BECAUSE CAUSE MY ABS, BRAKE, ESP AND OTHER BREAKING INFORMATION LIGHTS CAME AND THEIR WAS A STRANGE NOISE COMING FROM THE FROM DRIVER SIDE OF THE CAR ALL AT THE SAME TIME. WHEN FIRESTONE TECH FOUND THE PROBLEM HE TOLD ME THAT THE ABS SYSTEM WAS FAULTY AND I WAS ALSO TOLD THAT DODGE COMPANY KNOWS ABOUT THE PROBLEM BUT IS NOT A SAFETY RECALL. SO FOR A SMALL PART THAT HELPS WITH THE SAFETY OF MY FOUR YOUNG CHILDREN AND WIFE I PAID 675 TO FIX THE PROBLEM. AND AT THIS DATE AND TIME MY VAN IS NOW SETTING AT TRANSMISSION SHOP SO THAT I CAN FIND OUT IF THE ABS GOING OUT SOME HOW DID SOMETHING TO MY TRANSMISSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855537April 14, 2016FUEL/PROPULSION SYSTEM
SHORTLY AFTER FUELING VAN IT STALLS STEERING WHEEL LOCKS UP AND I LOOSE ALL POWER. THIS HAS HAPPENED A NUMBER OF TIMES INCLUDING BEING ON BUSY ROADWAYS, WHEN I LOOSE FULL CONTROL OF MY VEHICLE. EVERY INCIDENCE HAS ALSO HAPPENED WHEN I HAVE HAD MY THREE CHILDREN IN THE VAN.I HAVE RESEARCHED AND THIS IS A VERY WELL KNOWN PROBLEM. WHY HAS SOMETHING NOT BEEN DONE? DO MY CHILDREN AND I HAVE TO BE KILLED IN AN AUTOMOBILE ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855268April 13, 2016ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VAN WAS SITTING IN MY DRIVEWAY. I USED THE KEY FOB TO ATTEMPT TO UNLOCK THE DOORS AND INSTEAD THE HORN STARTED HONKING, WIPERS GOING, WASHER FLUID SPRAYING AND LIGHTS FLASHING. IT DID NOT STOP AND THE DOORS WOULD NOT UNLOCK. I HAD TO USE THE HIDDEN KEY IN THE KEY FOB TO MANUALLY UNLOCK THE DOOR TO OPEN THE HOOD AND DISCONNECT THE BATTERY. I RECONNECTED IT AND ATTEMPTED TO DRIVE IT TO MY MECHANIC. IT STALLED AFTER ABOUT 50 FEET. I ENDED UP BEING ABLE TO DRIVE IT TO THE MECHANIC FOUR DAYS LATER. MY MECHANIC SAID IT HAD 6 RECALLS ON IT (WHICH I WAS NOT NOTIFIED OF) AND NEEDED THE TIPM REPLACED, WHICH WAS NOT A PART OF A RECALL. HE SAID CHRYSLER WOULD NOT ALLOW HIM TO BUY THE PART AND I WOULD HAVE TO TAKE IT DIRECTLY TO THE DEALER. HE SAID THE PART IS $780 AND DOES NOT INCLUDE LABOR! I CANNOT AFFORD THIS AND I NEED THIS VEHICLE! I HAVE THREE KIDS! I DID SOME RESEARCH ONLINE AND SAW THAT THIS PART ON MY VAN WAS A PART OF A LAWSUIT. WHEN THEY SETTLED THE LAWSUIT, THEY DID NOT INCLUDE THE 2008 GRAND CARAVAN. THIS IS THE SAME EXACT FAULTY PART THAT IS IN THE OTHER VEHICLES THAT ARE COVERED BY THE LAWSUIT/RECALL! THERE IS ABSOLUTELY NO REASON I SHOULD HAVE TO PAY FOR ANY OF THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855280April 13, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855334April 13, 2016AIR BAGS
4/17/2016 WE HAD AN ACCIDENT WHICH TOTALED OUR VAN. THE FRONT WAS DAMAGED AND THE VAN WAS TOTALED HOWEVER THE AIR BAGS DID NOT DEPLOY EVEN THE WINDSHIELD WAS DAMAGED
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855348April 13, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER PLACED THE CONTACT ON A WAITING LIST MONTHS AGO AND LATER INDICATED THAT THE WAITING LIST WAS CLEARED AND THAT THE CONTACT WOULD NEED TO BE RE-ADDED TO THE LIST. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855379April 13, 2016EXTERIOR LIGHTING
HEADLAMP LIGHTING WILL GO OUT AT HIGH RATES OF SPEED AND OR NOT PROPERLY OPERATE AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855395April 13, 2016ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR DIES WITHOUT WARNING. ACCELERATION, STEERING AND BRAKING COMPROMISED AND DANGEROUS. HAPPENS RANDOMLY, WHEN STOPPING, WHEN ACCELERATING WHEN CRUISING AT HIGHWAY SPEEDS. ENGINE HOT AND COLD. NEW IGNITION INSTALLED AS PART OF RECALL PROGRAM AND THE PROBLEM HAS GOTTEN WORSE SINCE THE "FIX".
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855012April 12, 2016ELECTRICAL SYSTEM
TWO YEARS AGO THERE WAS A RECALL ON THE 2009-2010 DODGE CARAVANS FOR THE IGNITION SWITCH TURNING OFF WHILE THE VEHICLE WAS BEING DRIVEN. I WAS TOLD THAT MY VAN WAS NOT A PART OF THAT RECALL, HOWEVER THERE HAVE BEEN 5 INSTANCES WHERE I HAVE BEEN DRIVING IN A PARKING LOT OR DOWN A NEIGHBOR STREET WHEN THE VAN'S ENGINE JUST TURNS OFF AND I LOOSE STIRRING AND BRAKING ABILITY. THIS MORNING WHEN I WAS PULLING OUT INTO TRAFFIC ONTO A MAIN ROAD THIS OCCURRED AGAIN, BUT THIS TIME I WAS IN DANGER AND ALMOST HIT BY SEVERAL CARS. THE ONLY WAY I CAN GET THE VAN TO RESTART IS TO PUT IT IN PARK AND TRY AND START IT. IT USUALLY TAKES TO OR 3 TIMES BEFORE IT WILL START, IT SEEMS TO GET STUCK AND THE ENGINE KEEPS TRYING TO START UNTIL FINALLY IT WILL START AND I CAN GET IT MOVING AGAIN. THIS VAN IS THE MAIN VEHICLE FOR OUR FAMILY AND AFTER THIS MORNING I M IN FEAR OF MY LIFE AND THE LIVES OF MY CHILDREN. PLEASE LOOK INTO THIS AND HELP ME GET THIS FIXED BY THE MANUFACTURER. THE NUMBER OF IMPACTED VEHICLES IS GREATER THAN THE RECALL THEY DID A FEW YEARS AGO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0