Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10854999April 12, 2016
ELECTRICAL SYSTEM
I HAVE HAD MY VAN SINCE 2013, AND HAVE HAD REPEATED PROBLEMS WITH IT NOT STARTING. I ATTEMPT OVER AND OVER TO START THE CAR USING THE KEY, BUT IT RECEIVES NO POWER. EVENTUALLY IT WILL START, BUT THIS IS VERY FRUSTRATING. I WAS TOLD MY A MECHANIC IT IS THE TIPM THAT IS MALFUNCTIONING. I HAVE ALSO NOTED ANOTHER ISSUE THAT WHEN I TURN OFF THE VAN AND REMOVE THE KEY, THERE IS STILL A MOTOR OF SOME SORT RUNNING, IT SOUNDS LIKE A LOW KEY HUM COMING FROM THE CONSOLE. I AM CONCERNED ABOUT BOTH OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854713April 12, 2016
ELECTRICAL SYSTEM:HORN
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO AN ABNORMAL AMOUNT OF PRESSURE THAT MUST BE APPLIED TO OPERATE THE HORN. *SMD UPDATED 07/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855056April 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE JERKED VIOLENTLY AS IF THE TRANSMISSION WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURE AND THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854682April 10, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG WARNING LIGHT TURNS ON RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854288April 8, 2016
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
SEPT 2015-MY ENGINE SHUT OFF WHILE DRIVING AT 25MPH AND THE HORN AND WIPERS WENT CRAZY. I WAS ABLE TO PULL CAR TO SIDE OF ROAD SAFELY. FEB 2016- TOOK VAN IN FOR RECALL FOR NEW KEY FAB. THE FOLLOWING WEEK THE CAR WENT CRAZY WHEN I PUSHED UNLOCK BUTTON TO GET INTO THE VEHICLE USING THE NEW KEY FAB. HORN WENT OFF, WIPERS SQUIRTING FLUID AND DOORS LOCKED ON ME EXCEPT FOR THE REAR HATCH. TOOK INTO DEALER THEY CHANGED THE CLOCK SPRING. MARCH 2016- VEHICLE WENT CRAZY AGAIN (HORN, WIPERS, DOORS) I GOT INTO VEHICLE THROUGH REAR HATCH, UNLOCKED HOOD, TURNED KEY TO START TO SEE IF I COULD UNLOCK, CAR STARTED. I TRIED TO TURN OFF AND ENGINE KEPT GOING WITHOUT KEY IN IGNITION. I GOT OUT DISCONNECTED BATTERY CABLE AND THE VEHICLE. WAS STILL GOING CRAZY AND THE ENGINE WAS STILL RUNNING FOR ABOUT 10 MINUTES. I TOOK VEHICLE INTO DEALER THEY FIRST STATED IT NEEDED NEW BATTERY CABLES.. I TOLD THEM THAT WILL NOT FIX THE ISSUE.. IT IS MORE THAN THAT. KEEP THE VEHICLE UNTIL YOU FIND THE REAL SOLUTION. NOW THE DEALERSHIP IS TELLING ME IT IS THE INTEGRATED POWER MODULE ($950) ON TOP ON THE CLOCK SPRING THAT THEY REPLACED FOR ($550). I FEEL LIKE THE DEALERSHIP IS JUST REACHING FOR SOLUTIONS AND ION THE MEANTIME I HAVE TO KEEP PAYING FOR THEIR TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854381April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854063April 7, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854139April 7, 2016
FUEL/PROPULSION SYSTEM
CAR WILL STALL A COUPLE OF TIMES AFTER FILLING UP TANK PROBABLY WILL GO AWAY AFTER DRIVING A COUPLE OF BLOCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853834April 6, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853226April 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853288April 4, 2016
SERVICE BRAKES, ENGINE
SEVERAL TIMES THIS WINTER MY WIFE HAS WENT TO START OUR VEHICLE AND IT WOULD NOT START. THIS HAS RESULTED IN MISSED TIME AT WORK AND KIDS MISSING SCHOOL AS WELL AS 1 OCCURRENCE OF BEING STRAINED WHILE OUT SHOPPING. IT SEEMS TO EFFECT IT MOSTLY WHEN REALLY COLD OUTSIDE 30 OR BELOW. WE HAVE ALSO HAD SEVERE ISSUES WITH THE BRAKES. I HAVE HAD ALL FOUR BRAKES REPLACED TWICE AND BOTH FRONT ROTORS AS WELL AS CALIPERS REPLACED. THE PROBLEM IS THAT AFTER A FEW MINUTES OF DRIVING (20-30 MINS) THE FRONT PASSENGER SIDE BRAKE DRAGS CAUSING A VERY STRONG METALLIC SMELL TO ENTER THROUGH THE AIR VENTS INSIDE THE VAN. MY WORRY IS THAT ONE DAY IT WILL CATCH ON FIRE AND MY VEHICLE WILL BE LOST IN THE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853300April 4, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853161April 3, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
THERE IS NOT ENOUGH ROOM, TOP TO BOTTOM, TO SAFELY ACCEPT A MEN'S US SIZE 11.5 SHOE. WITH MY HEEL PLANTED ON THE FLOOR, I AM UNABLE TO FREELY PIVOT MY FOOT FROM THE THE GAS PEDAL TO THE BRAKE AND BACK AGAIN. THE TOP OF MY SHOE GETS FIRMLY STUCK TRYING TO MOVE BETWEEN THE TWO PEDALS. IF NOT COMPLETELY STUCK, MY FOOT MOTION IS IMPEDED AND SLOWED DOWN IN MANY OTHER WAYS. ONLY, WITH A LOT OF THOUGHT AND ADJUSTMENT OF MY FOOT AND HEEL POSITION AM I ABLE TO OPERATE THE BRAKE AND ACCELERATOR AT ALL. THIS LOW FOOT CLEARANCE SIGNIFICANTLY LOWERS MY RESPONSE TIME WHEN I NEED TO HIT THE BRAKE IN AN EMERGENCY. IT REQUIRES A LOT OF EXTRA THOUGHT UNDER NORMAL DRIVING CONDITIONS AS WELL, TAKING ATTENTION AWAY FROM THE ROAD. THIS HAS NEVER BEEN AN ISSUE (OR EVEN A THOUGHT) IN MANY YEARS OF DRIVING SEVERAL OTHER MAKES AND MODELS OF VEHICLES. I OWN A 1999 GRAND CARAVAN THAT HAS PLENTY OF FOOT ROOM IN IT. NOBODY SHOULD HAVE TO THINK ABOUT HOW THEY NEED TO SPECIALLY POSITRON THEIR FOOT TO OPERATE THE BRAKE OR ACCELERATOR. FOR SAFE DRIVING, REACTION TIME IS EVERYTHING. DODGE HAS DESIGNED THIS VEHICLE WITH CRAMPED FOOT-ROOM THAT CAN DRASTICALLY REDUCE THE TIME IT TAKES TO ACTIVATE THE BRAKE AND COULD CAUSE AN ACCIDENT THAT A FREELY AVAILABLE BRAKE PEDAL MAY HAVE AVOIDED. I HAD THE IDENTICAL PROBLEMS TESTING A NEWER DODGE CHARGER AND A CHRYSLER TOWN AND COUNTRY. I AM MAKING THE ASSUMPTION THAT THIS CRAMPED AND UNSAFE DESIGN IS A STANDARD THAT COVERS MANY CHRYSLER MAKES AND MODELS. THIS ISSUE AFFECTS ALL DRIVING CONDITIONS ESPECIALLY STARTING AND STOPPING THE VEHICLE. SEE 5 PICTURES WITH A SIZE 11.5 SHOE SHOWN. PICS 1-3 SHOW THE BRAKE POSITION AND HOW THE VEHICLE DOES NOT ALLOW ME TO PIVOT BACK ANY FARTHER FROM TO BRAKE. THE GAS POSITION SHOWS A NATURAL PIVOT POSITION WHEN GOING FROM THE GAS TO THE BRAKE. THE FOOT IS STUCK THERE. THIS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852909April 1, 2016
EXTERIOR LIGHTING
SOME OF MY DASH LIGHTS ARE NOT WORKING. I TOOK TO MY MECHANIC AND HE SAID, "THIS WOULD BE AN EIGHT-HOUR JOB AND COST ABOUT $800.00. HE DID NOT WANT THIS JOB AND SUGGESTED I CONTACT DODGE TO SEE IF THERE WERE ANY RECALLS. I CANNOT AFFORD TO HAVE THIS REPAIRED. IS THERE SOMETHING DODGE CAN DO TO FIX THIS PROBLEM. I NEVER HAD THIS KIND OF PROBLEM WITH ANY OF MY VIHICLES BEFORE AND THYIS IS THE FOURTH DODGE I HAVE OWNED. THE PROBLEM IS THAT AT NIGHT, WHEN I NEED TO SEE MY DASH LIGHTS, I CANNOT SEE MY SPEEDOMETER, ECT. I HAD TO PUT A LIGHT ABOVE MY SPEEDOMETER. NOR VERY ATTRACTIVE AND NOT REAL HELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852684March 31, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,499. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852793March 31, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
STOPPED AT THE TRAFFIC LIGHT AND PROCEEDED THROUGH THE INTERSECTION. THE VEHICLE WAS IN MOTION AND SUDDENLY ACCELERATED. TRIED TO SLOW THE VEHICLE DOWN USING THE BRAKE PEDAL WHICH WOULD NOT ENGAGE OR PRESS DOWN. CAR CONTINUED TO ACCELERATE FASTER. CONTINUED TO TRY TO BREAK THE CAR AND SLOW DOWN. BRAKES DID NOT RESPOND. TRIED TO CHANGE THE GEAR TO NEUTRAL OR PARK. CAR KEPT ACCELERATING. PULLED OFF THE ROAD INTO THE CURB AND THROUGH A FENCE. AS THE CAR WAS APPROACHING THE BUILDING AT HIGH SPEED. TURNED THE CAR OFF AND IT CONTINUED INTO A CONCRETE BLOCK COMMERCIAL BUILDING AND BOUNCED BACK ABOUT 15-20 FEET AND STOPPED AT THAT POINT. FRONT-END DAMAGE TO THE CAR. KNOCKED CONCRETE BLOCK WALL AND DOOR DOWN. BLESSED TO BE ALIVE. CAR WAS TOTALED. ALSO, THE AIR BAG DID NOT DEPLOY. POLICE SAID THAT THE THROTTLE MUST HAVE BEEN STUCK OPEN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10849528March 30, 2016
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT KEY NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED THE VEHICLE STALLED, DUE TO A FAULTY IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852228March 29, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE CAR WILL STALL FOR SHORT PERIOD. THIS IS EXTREMELY DANGEROUS AS IT MAY STALL WHILE PULLING INTO HE ROADWAY. NHTSA WORKED WITH DODGE ON OTHER MODELS TO EXTEND THE WARRANTY TO LIFETIME. MY VEHICLE HAS THE SAME ISSUE AND THE REPAIR IS TO REPLACE THE FUEL TANK AT A COST IN EXCESS OF $700. DODGE SHOULD HAVE REDESIGNED THE FUEL SYSTEM TO CORRECT THIS ISSUE AS THE SAME ISSUE WAS LIFETIME WARRANTIES IN PRIOR YEAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852275March 29, 2016
ELECTRICAL SYSTEM
MY 2011 DODGE GRAND CARAVAN, WHICH I BOUGHT USED AT 33,000MI AND IT HAD UNDER 47,000MI WHEN THE ISSUE STARTED HAPPENING, FAILED TO START AFTER THE FIRST FEW ATTEMPTS. IT WOULD EVENTUALLY START AFTER 5-10 ATTEMPTS. I NOTICED IT WOULD USUALLY HAVE THAT ISSUE WHEN THE VEHICLE HAD NOT BEEN STARTED WITHIN A FEW HOURS. ONCE IT STARTED, IT RAN FINE AND IF TURNED OFF WOULD START BACK UP FINE. DEALERSHIP INITIALLY DIAGNOSED THE COOLANT TEMP SENSOR BUT DID NOT FIX THE SITUATION. THEY CALLED CHRYSLER FOR ANY INPUTS ON WHAT THE ISSUE COULD BE AND WERE TOLD IT MOST LIKELY IS THE TIPM. THE FOLLOWING IS WHAT THEY WROTE ON MY WORK ORDER: "USING POWER PROBE FOUND VOLTAGE FROM FUEL PUMP TO LOW TO MAINTAIN PROPER FUEL PRESSURE. USING POWER PROBE ADDED VOLTAGE THROUGH M37 FUSE AND FOUND VEHICLE TO OPERATE AS INTENDED." THE REPAIR TOTALED TO $1,000. THAT DOES NOT INCLUDE THE $300+ REPAIR FOR THE TEMP. COOLANT SENSOR THAT DID NOT FIX THE ISSUE. THIS IS ABSURD TO BELIEVE THE TIPM IS RECALLED ON THE JEEP AND DURANGO BUT NOT THE CARAVAN WHEN IT CLEARLY IS HAVING THE SAME ISSUES IN MANY FORUMS ACROSS MANY WEBSITES. I CALLED CHRYSLER AND WAS TOLD THERE IS NOTHING THEY CAN DO SINCE MY VEHICLE IS OUT OF WARRANTY AND THAT SPECIFIC PART IS NOT RECALLED. IT IS CLEAR CHRYSLER WILL NOT ATTEMPT TO FIX THE SITUATION UNTIL TOLD TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852104March 28, 2016
ENGINE
OUR 2014 DODGE GRAND CARAVAN HAS THE SAME EXACT ISSUES AS 2011-2013 MODELS WITH THE MISFIRE ON CYLINDER 2 OR MULTIPLE CYLINDERS, AS WELL AS THE ENGINE TICKING. WE HAVE TRIED TO PURSUE THIS PROBLEM WITH CHRYSLER VIA OUR LOCAL DODGE DEALERSHIP. THEY SAY IT IS A MERE COINCIDENCE. WE FEEL THAT IT IS A CONTINUATION OF THE SAME PROBLEM INTO THE NEW MODEL YEAR, AND THAT THEIR SUPPOSED FIX FOR THIS PROBLEM IS NOT WHAT THEY THOUGHT IT WOULD BE. THE ENGINE LIGHT CAME ON WITHIN HOURS OF PURCHASING IT FROM A REPUTABLE USED CAR DEALERSHIP. RETURNED TO DEALER, THEY READ THE CODE, SAID IT WAS PROBABLY JUST A FLUKE, AND RESET IT. A COUPLE HOURS LATER IT CAME BACK ON. BROUGHT IT BACK TO THE DEALERSHIP. THEY TRIED THE "EASY" FIXES (SPARK PLUGS, WIRES, COIL) AND THE ENGINE CONTINUED TO THROW THE SAME CODE. THEY BROUGHT IT TO A REGULAR DODGE DEALERSHIP, WHERE THEY CLEANED THE INJECTORS, SAID THE PROBLEM WAS SOLVED AND SENT US ON OUR WAY. WITHIN HOURS IT THREW THE SAME CODE. CALLED THE DEALERSHIP, BUT THEY DID NOT RESPOND. WE LIVED 8 HOURS AWAY, AND WERE HALFWAY HOME AT THAT POINT. SO WE TRIED TO PURSUE IT WITH OUR LOCAL DEALERSHIP, AND THEY ARE SAYING IT IS JUST A COINCIDENCE. WE HAVE DONE EXTENSIVE RESEARCH, BOTH BEFORE AND AFTER PURCHASING THE VEHICLE, AND INTENTIONALLY AVOIDED THE 11-13 MODELS BECAUSE OF THIS EXACT PROBLEM. NOW WE REALIZE WE SHOULD HAVE BOUGHT ONE OF THOSE MODEL YEARS BECAUSE DODGE WILL CORRECT THEIR PROBLEM. HOWEVER, NOT ENOUGH COMPLAINTS HAVE BEEN MADE ABOUT THE 14S TO GET THEM TO OWN UP TO THE CONTINUED PROBLEM AND OFFER A REPAIR. ALL WE GOT FROM THE LOCAL DEALERSHIP WAS A QUOTE FOR $2500 TO FIX THIS PROBLEM. OUR RESEARCH HAS TURNED UP SEVERAL OTHER 2014 VEHICLES WITH THE SAME PENTASTAR ENGINE (NOT NECESSARILY GRAND CARAVANS) THAT ARE HAVING THE SAME ISSUE. DODGE EXTENDED THE WARRANTY FOR 11-13 TO 150,000 DUE TO THIS EXACT SAME PROBLEM. THEY SHOULD INCLUDE 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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