Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10871976June 1, 2016
FUEL/PROPULSION SYSTEM
STALLING AFTER REFUELING WHEN I FILL UP MY GAS TANK, ALMOST IMMEDIATELY AFTERWARD PULLING OUT OF THE GAS STATION MY VAN SPUTTERS, MISSES, HESITATES, CALL IT WHAT YOU WILL. THE PAST COUPLE OF TIMES THE ENGINE HAS ACTUALLY STALLED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871529May 31, 2016
UNKNOWN OR OTHER
WE PURCHASED A 2014 DODGE GRAND CARAVAN IN FEBRUARY 2015 WITH 18K MILES ON IT. OUR DUAL AC/HEAT CONTROLS WORKED FINE UNTIL APRIL 2016. AT THAT TIME, THE PASSENGER SIDE CONTROLS ONLY PROVIDED HEAT NO MATTER HOW MANY TIMES YOU FLIP THE TEMPERATURE CONTROL BACK AND FORTH. WHEN YOU RUN THE AC, THE DRIVERS SIDE WORKS FINE BUT MUST SHUT THE VENTS OFF ON THE PASSENGER SIDE BECAUSE OF THE HOT AIR. I HAVE RESEARCHED THIS PROBLEM ON MULTIPLE DODGE FORUMS AND OTHER SITES AND AND IT APPEARS THAT DODGE HAS BEEN HAVING THIS ISSUE SINCE THE 2011 MODELS CAME OUT. THIS IS AN OBVIOUS DEFECT AND NEEDS TO BE ADDRESSED SO THE PROBLEM CAN BE FIXED. SINCE THIS HAS JUST OCCURRED IN THE LAST COUPLE OF MONTHS I HAVE NOT BEEN TO GET TO A DEALER TO FIND OUT WHAT IT WOULD COST BUT THE ESTIMATES I HAVE SEEN OR OUTRAGEOUS. MANY PEOPLE HAVE INDICATED IT IS THE ACTUATOR DOOR, UPDATE TO FIRMWARE AND EVEN REPLACEMENT OF AN HVAC UNIT (?). THIS IS NOT A ONE-TIME ISSUE WITH ONE VEHICLE. THIS PROBLEM IS GROWING AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871566May 31, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE PREVIOUS OWNER HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED AND CAUSED THE REDUCED POWER ASSIST TO FAIL DURING BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR OVER TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE PART BE REPLACED A SECOND TIME BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE IF THE SAME PART BEING REPLACED WOULD PREVENT THE FAILURE OR IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871636May 31, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.....UPDATED 07/05/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871656May 31, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871689May 31, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871693May 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871220May 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871237May 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871285May 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER FOR LONGER THAN SIX MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. FOR MONTHS, THE DEALER KEPT TELLING THE CONTACT TO CALL BACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870895May 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
RETURNING HOME FROM VACATION WHILE EXITING INTERSTATE TO MERGE WITH ONCOMING TRAFFIC AT APPROX 60/65 MPH I TAPPED THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE TO ACCELERATE RAPIDLY. I APPLIED THE BRAKES WITH ALL MY FORCE BUT IT CONTINUED TO ACCELERATE. I WAS FINALLY ABLE TO GET IT TO THE SIDE OF THE ROAD PUT IT INTO PARK AND SHUT THE ENGINE OFF., IN A FEW MINUTES I RESTARTED THE MOTOR AND THE CAR SEEMED OK. WE DROVE A SHORT WAY AND STOPPED AT A HOTEL FOR THE NIGHT. THE NEXT MORNING AS WE STARTED HOME THE VENTS SUDDENLY BEGAN TO BLOW OUT VERY HOT AIR . NEITHER THE HEAT, AIR OR FANS WERE ON. AFTER PUSHING THE HVAC BUTTONS NO NE OF WHICH WERE LIGHTED THE AIR SUDDENLY STOPPED. I TURNED THE AIR BACK ON IN A FEW MINUTES AND EVERYTHING WORKED. WE DROVE TO OUR DEALER HENDERSONVILLE CDRJ AND GOT AN APPT FOR THIS FRI MORNING. THE MAN DIDN'T SEEM TO HAVE ANY IDEA OF THE PROBLEM. ON OUR WAY HOME THE HORN STARTED TO BEEP INTERMITTENTLY FOR A FEW SECONDS AT A TIME. WE HAVE NOT DRIVEN SINCE THEN AND WILL NOT UNTIL WE TAKE IT BACK TO THE DEALER ON FRIDAY.XWE ARE A RETIRED SENIOR COUPLE, MY HUSBAND IS DISABLED AND THIS VAN IS OUR ONLY VEHICLE AND IT IS FRIGHTENING TO HAVE BEEN PLACED IN SUCH A VERY DANGEROUS SITUATION. HOPEFULLY THE DEALER WILL BE ABLE TO IDENTIFY AND CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870516May 24, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY TO 60 MPH. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED, WHICH DISENGAGED THE ACCELERATOR PEDAL. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870678May 24, 2016
FUEL/PROPULSION SYSTEM
2005 DODGE GRAND CARAVAN STALLS AFTER REFUELING. THIS ISSUE HAS BEEN HAPPENING FOR ABOUT 3 YEARS WHEN THE FUEL TANK GETS LOW AND THEN REFILLED. MOST OF THE TIME THE STALL HAPPENS SHORTLY AFTER REFILLING AND I COME TO A STOP LIGHT OR STOP SIGN. THERE HAVE BEEN FEW OCCASIONS WHERE THE CARAVAN HAS STALLED WHILE IN MOTION WHILE TRAVEL UNDER 20 MPH. I CAN USUALLY RESTART THE CARAVAN IMMEDIATELY AFTER THE STALL. THE ONLY SOLUTION FROM ONLINE FORUMS SEEMS TO BE TO REPLACE THE FUEL TANK AND PURGE THE VALVE AND CHARCOAL CANISTER OF ANY RAW FUEL. SEEMS LIKE A COMMON PROBLEM WITHIN SIMILAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870436May 23, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870143May 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
UNABLE TO CLEAR CODES AFTER ALL REPAIRS COMPLETED. ALARM GOES OFF REPEATEDLY AFTER THE KEY/IGNITION WAS REPLACED FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870068May 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED AND THE BATTERY AND TEMPERATURE GAUGE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE TIMING CHAIN AND ENGINE COVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870091May 20, 2016
ELECTRICAL SYSTEM
THE KEY FOBS WEREN'T WORKING PROPERLY, AND THE CAR WOULDN'T START PROPERLY. IT WOULD CRANK WELL BUT NOT CATCH. EVENTUALLY I COULD PERSUADE IT TO START. KLABEN AUTO (KENT, OH) REPLACED A KEY FOB (+?) FOR $1114.27, BUT THE CAR STILL WOULDN'T START PROPERLY. WHEN I TOOK IT BACK, THEY REPLACED THE FUEL PUMP, BUT THIS DIDN'T ADDRESS THE PROBLEM. THEN THEY REPLACED THE TIPM, WHICH SOLVED THE PROBLEM WITH STARTING., FOR AN ADDITIONAL $697.53
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865724May 19, 2016
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT WHILE IN MOTION AT 35 MILES PER HOUR IN SAN ANTONIO TEXAS ON A DRY, 4 LANE STREET, WHEREAS A TRUCK RAN A STOP ON 5/6/2016. MY VEHICLE FRONTEND TRAVELING STRAIGHT ON A LEVEL SURFACE, 4 LANE STREET & STRUCK THE OTHER VEHICLE CAUSING MY VEHICLE TO BE TOTALED. I WAS WEARING MY SEATBELT & SUFFERED LOWER BACK, NECK & LEFT PHEMUR INJURIES. I WENT TO THE HOSPITAL FOR EMERGENCY CARE. SINCE FEBRUARY 2016 I WROTE LETTERS TO THE CAR DEALERSHIP WHOM DOLD ME THIS VEHICLE & NO RESPONSE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10865878May 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865630May 18, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
FREQUENTLY WILL NOT START-HAVE TO RAISE HOOD & SMACK TOP OF BLACK BOX & THEN IT WILL START, WILL GO "CRAZY" WHILE PARKED WITH NO KEYS IN IGNITION-HORN HONKS, LIGHTS FLASH ON & OFF, WIPERS GO & FLUID SPRAYS-AGAIN HAVE TO SMACK BOX TO MAKE IT STOP. BETWEEN 5/2/16 & 5/18/16, WHILE DRIVING DOWN THE ROAD, FOUR TIMES THE MOTOR HAS SHUT ITSELF OFF, HORN HAS BEGUN HONKING, WIPERS GO, FLUID SPRAYS, RUNNING LIGHTS GO OFF. ***DID IT TWICE ON 5/18/16! THANK GOD, WAS GOING SLOWLY DOWN A SIDE STREET-AGAIN HAD TO RAISE HOOD, SMACK ON TOP OF THAT BLACK BOX-FUSES AND SENSORS MUST BE IN THERE-AND IT STOPPED ACTING CRAZY AND RESTARTED. MY HUSBAND HAS BEEN DRIVING IT AS I REFUSE TO!! VERY SURPRISED AND CONCERNED THAT THERE HAS NOT BEEN RECALL AS THIS SEEMS TO BE A VERY FREQUENT ISSUE WITH THESE VANS-WISH I HAD NEVER BOUGHT MINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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