Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10882761July 5, 2016
ELECTRICAL SYSTEM
BOUGHT THIS VAN USED IN JANUARY 2016. WE HAD IT TOWED TO THE SHOP WITHIN A WEEK OF PURCHASING. THE DASH LIGHTS AND HEADLIGHTS WERE FLICKERING WHILE DRIVING. WHEN BRAKING THE INSTRUMENT PANEL, RADIO/NAVIGATION SYSTEM AND DVD PLAYER WOULD SHUT DOWN AND RESTART ITSELF. THEY EVENTUALLY SAID THERE WAS A SHORT IN THE TRANSMISSION CAUSING THE VEHICLE TO BECOME STUCK IN 4TH GEAR. IT WAS FINE FOR A MONTH OR SO, BUT STARTED DOING THE SAME THINGS AGAIN. THIS TIME THE ALTERNATOR WAS REPLACED. AGAIN IT WAS FINE FOR A SHORT TIME. WE LET THE PROBLEM CONTINUE WITHOUT TAKING IT TO THE SHOP UNTIL IT STARTED DYING. AT FIRST IT WAS ONLY DYING WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. ONCE I WAS NOT ABLE TO IMMEDIATELY RESTART. THEN IT STARTED DYING WHILE DRIVING DOWN THE ROAD. BOTH TIMES WERE INSTANCES OF DECELERATION. THE DEALERSHIP SAID IT WAS RECORDING EVENTS OF LOW VOLTAGE. AFTER HAVING IT FOR A WEEK, THEY TOLD US THERE WAS A MALFUNCTION WITHIN THE NEW ALTERNATOR AND PUT A NEW ONE IN. THE DAY AFTER WE PICKED IT UP IT STARTED SHUTTING THE ELECTRONICS DOWN AGAIN. CLEARLY THE ALTERNATOR DID NOT SOLVE THE PROBLEM. WE ALSO HAD THE ALTERNATOR TESTED ON OUR OWN THE FIRST TIME THIS HAPPENED IN JANUARY AS WE THOUGHT THAT COULD BE THE PROBLEM AND THE ALTERNATOR TESTED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882250July 2, 2016
ELECTRICAL SYSTEM
THE VAN TRIES TO START BUT IT NEVER TURNS OVER. I WAS DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH AND THE VAN STALLS OUT. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO TAKE IT TO THE DEALER. DEALER STATED THAT I NEED A TIPM MODULE AND IT WAS GOING TO COST $1500. THIS IS THE SAME MODULE THAT WAS ISSUED A RECALL ON TWO OTHER DODGE VEHICLES. THIS IS THE SAME MODULE!! THIS NEEDS TO BE ISSUED A RECALL AS WELL. I DON'T KNOW WHY THEY THOUGHT THAT PUTTING THE SAME MODULE IN A RECALLED VEHICLE THE SAME PROBLEM WOULDN'T ARISE. THIS IS BS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882287July 2, 2016
SEATS
THE REAR BACK SEAT FOLDED IN ON OUR 11 YEAR OLD SON WHEN I CAME TO A QUICK STOP (TRAVELING <20MPH). HE WAS OK, AND WE WILL NOT BE USING THAT SEAT AS WE DISCOVERED THAT IT WILL NOT ACTUALLY LOCK INTO AN UPRIGHT POSITION. IF THIS HAD OCCURRED IN AN ACCIDENT AT GREATER SPEEDS I'M CERTAIN THAT THIS DEFECT WOULD HAVE RESULTED IN SIGNIFICANT INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882281July 2, 2016
SERVICE BRAKES
LEFT YEAR BRAKE CALIPER SEIZED, CAUSING THE WHEEL TO OVERHEAT. OCCURRED AT 34,000 MILES. REPAIR COSTS WERE $600. WITHIN TWO WEEKS IT HAPPENED AGAIN, SAME WHEEL. NORMAL DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882205July 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881691June 30, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881389June 29, 2016
UNKNOWN OR OTHER
WHILE DRIVING MY CAR IT JUST SHUTS OFF ON ME AT RANDOM TIMES. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT HAS HAPPENED 5 TIMES IN 2 MONTHS. I FOUND A RECALL ONLINE FOR THIS SAME THING BUT MY DEALER IS TELLING ME THEY ARE VIN NUMBER SPECIFIC AND MY VIN SAYS THERE IS NO RECALL SO THEY WON'T FIX IT. PLEASE HELP ME GET THIS SO ED BEFORE I HAVE AN ACCIDENT AND INJURE MYSELF OR SOMEONE ELSE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881536June 29, 2016
ELECTRICAL SYSTEM
WE OWN A 2012 DODGE GRAND CARAVAN, WE HAVE BEEN HAVING ISSUES WITH THE VEHICLE NOT STARTING WHEN YOU TURN THE KEY, ALL THE GAUGE LIGHTS WILL COME ON BUT IT WILL NOT ENGAGE THE STARTING SYSTEM UNTIL YOU WIGGLE THE KEY AROUND WHILE IN THE START POSITION. RECENTLY THE VEHICLE STALLED WHILE DRIVING AROUND A CORNER, IT WAS JUST LIKE TURNING OFF THE KEY, THE STEERING LOCKED LUCKILY IT WAS AT A LOW SPEED AND THERE WAS NO ONCOMING TRAFFIC, THE VAN COASTED INTO THE ON COMING LANE. AFTER TURN THE KEY OFF AND PUTTING THE VAN BACK INTO PARK IT STARTED AGAIN, WE DID NOT CHANCE DRIVING THE VEHICLE ANY WHERE BUT TO THE DEALERSHIP, THEY SAID IT WAS THE WIN MODULE AND IT NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH IT IS SIMILAR TO THE ISSUES THAT THE 08 - 10 DODGE GRAND CARAVANS ARE RECALLED FOR. THE NEWER MODELS OF THERE VEHICLES NEED TO HAVE THE WIN SYSTEMS INVESTIGATED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881579June 29, 2016
AIR BAGS, SEATS
AIR BAG LIGHT GOES ON AND OFF LIKE THER IS SOMEONE IN PASSENGER SEAT WHEN EMPTY,CAR TURNS AIR BAG ON AND OFF BY WEIGHT.DOESNT WORK PROPERLY. IN 2011 RECALL ON SAME VEHICLE FOR BAD HAVAC CAUSING LEAK. THIS STOPS HEATING SYSTOM FROM WORKING PROPERLY AND AIR BAG NOT TO WORK . MY 2013 DOING SAME BUT KNOW RECALL.DOES ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881610June 29, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR HAS BEEN SHUTTING OFF WHILE MY WIFE IS DRIVING WITH MY KIDS IN THE CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE NOW FOR THE SAME PROBLEM. I JUST GOT MY CAR BACK YESTERDAY 6/28/16 AFTER THE DEALERSHIP HAD BEEN WORKING ON IT FOR A MONTH AND HALF. WHILE MY WIFE WAS DRIVING TODAY 6/29/16 THE SAME THING HAPPENED AGAIN. IT HAPPENS SUDDENLY WITHOUT ANY WARNING SO THERE IS NO WAY FOR HER TO PULL OVER, SHE HAS TO REMOVE THE IGNITION KEY RIGHT WHERE SHE IS AT AND THEN TURN THE CAR BACK ON. THIS IS VERY CONCERNING BECAUSE IT CAN CAUSE AN ACCIDENT SINCE THERE IS NO WAY OF TELLING WHEN THE CAR WILL SHUT OFF. I HAVE READ MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE WITH SAME PROBLEM. I DO NOT UNDERSTAND WHY THIS VEHICLE HAS NOT BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881606June 29, 2016
UNKNOWN OR OTHER
WE RECEIVED A SAFETY RECALL NOTICE REGUARDING THE WIRELESS IGNITION NODE ON OUR VEHICLE. AS THE NOTICE INSTRUCTED I CALLED THE DEALERSHIP UPON RECEIVING THE NOTICE. THE SERVICE DEPARTMENT TOLD US THEY WOULD LET US KNOW WHEN THEY GOT THE PART TO REPLACE IT. IT HAS NOW BEEN OVER A YEAR AND THE DEALERSHIP STILL DOES NOT HAVE THE PART THEY NEED TO FIX THE PROBLEM. THEY SAY THEY ARE WAITING FOR THE CAR MANUFACTURER TO SEND THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877042June 28, 2016
ELECTRICAL SYSTEM
VEHICLE WON'T START YOU CAN TURN THE KEY FOR 8 TO 10 MINUTES AT A TIME BEFORE IT WILL START. THE VEHICLE ALSO LOSES POWER WHILE GOING UP AN INCLINE OR GOING IN REVERSE. THIS IS A HUGE SAFETY CONCERN WITH IT LOSING POWER WHILE DRIVING. NOT TO MENTION THIS HAS LEAD TO A LOT OF LATE SHIFTS TO WORK AND KIDS TO SCHOOL AND APPOINTMENTS. WAS TOLD THAT MY TPIM HAS GONE BAD WHICH IS SUPER EXPENSIVE WHEN YOU ARE MAKING PAYMENTS ON THE VEHICLE AND LIVING PAYCHECK TO PAYCHECK. THIS IS PROGRESSIVELY BECOMING A HUGE PROBLEM AS EVERYDAY IT TAKES A LITTLE LONGER FOR THE VEHICLE TO START. WHY WAS THE GRAND JEEP CHEROKEE AND DODGE DURANGO RECALLED FOR THIS ISSUE BUT NOT THE 2011 DODGE GRAND CARAVAN??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881275June 28, 2016
SERVICE BRAKES
RUBBING NOISE IS COMING FROM BREAKS WHEN VEHICLE IS IN MOTION. IT STARTED WITH REAR BREAKS. WAS TOLD BREAKS ARE GETTING STUCK BY THE DEALER. REAR BREAKS WERE REPLACED AND PROBLEM WENT AWAY. FEW MONTHS LATER FRONT BRAKES STARTED MAKING SIMILAR NOISE. AGAIN TOLD BREAKS ARE GETTING STUCK. REPLACE THE BREAKS. NOISE CAME BACK WITH IN A 3 WEEK. SO FAR THEY REPAIRED THE FRONT BREAKS 4 TIMES IN THE LAST 4 MONTHS. AFTER EVERY REPAIR, NOISE GOES AWAY FOR FEW WEEKS AND COMES BACK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881292June 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876775June 27, 2016
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE WAS SHIFTED IN NEUTRAL AND THEN RESTARTED FOR THE VEHICLE TO FUNCTION HOWEVER, IT WAS EXTREMELY DIFFICULT TO DEPRESS ON THE BRAKE PEDAL AND USE THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876811June 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876985June 27, 2016
ELECTRICAL SYSTEM, ENGINE
THE VAN LOST POWER WHILE ON THE HIGHWAY,IT WAS TOWED TO THE DEALERSHIP WHO SAID THE TIPM WAS BAD.THE CAR WAS MOVING ON THE HIGHWAY WHEN IT LOST POWER.THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED!DODGE HAS KNOWN ABOUT THIS PROBLEM BUT REFUSES A RECALL ON THE CARAVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876451June 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED A FOUL ODOR IN THE VEHICLE. THE CONTACT OPENED THE HOOD AND OBSERVED COOLANT LEAKING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS LEAKAGE FROM THE "V NECK". THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876099June 23, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876201June 23, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. IN ADDITION, WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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