Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11003524July 6, 2017
ENGINE
2010 DODGE GRAND CARAVAN 108000 MILES. AT TIME OF THIS COMPLAINT, WE HAVE OWNED VEHICLE FOR ONLY TWO MONTHS. FOR NO APPARENT REASON AND NO WARNING; ENGINE WILL STALL. THIS HAS HAPPENED BOTH AT A STOP SIGN AND ROUNDING A CURVE AT 30 MPH. NO ENGINE - NO POWER STEERING. HOPING THIS DOESN'T HAPPEN ON THE HIGHWAY. ENGINE ALSO HAS A 'SURGE' TO IT AT AROUND 40 MPH; NOT SURE IF THE TWO ARE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003023July 5, 2017
UNKNOWN OR OTHER
THE VIN OF MY VEHICLE DOES NOT YIELD ANY RESULTS. THE NTHSA WEBSITE GIVES THIS MESSAGE WHEN I ENTER MY VIN: THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003030July 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. WICKSTROM DODGE & CHRYSLER OF BARRINGTON, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THEY WOULD SEND SOMEONE TO INVESTIGATE/INSPECT THE VEHICLE WITHIN TWO TO THREE DAYS. IN ADDITION, THE MANUFACTURER STATED THAT THE ENTIRE INVESTIGATION PROCESS WOULD TAKE A MONTH TO COMPLETE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003102July 5, 2017
SEAT BELTS, SEATS
THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002986July 4, 2017
ELECTRICAL SYSTEM
PROBLEM WITH KEY FOB AND IGNITION SWITCH. VAN DOES NOT SHUT OFF WHEN KEY FOB TURNED TO OFF POSITION AND REMOVED. TURNED OFF AND REMOVED KEY FOB AND WAS ABLE TO PUT VAN IN GEAR AND DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002879July 3, 2017
FUEL/PROPULSION SYSTEM
WE PURCHASED VAN NEW FROM DODGE DEALER IN SEPTEMBER OF 2006. ABOUT 5 MONTHS AGO MY WIFE (NORMALLY DRIVES) STALLED PULLING TOWARD AN INTERSECTION SHORTLY AFTER SHE DROVE FROM FILLING THE GAS TANK. THE VAN RUNS FINE OTHERWISE AND NOW HAS ABOUT 112K MILES. THIS HAPPENED TO HER A FEW MORE TIMES (VERY STRESSFUL LOSING POWER STEERING AND BRAKES). THEREFORE, ONE FILL-UP TO CHECK IT I DROVE THE CAR AND IT DID THE SAME A COUPLE MINUTES AFTER FILL-UP DRIVING 1/4 MILE SLOWLY IN NEARBY HOME DEPOT PARKING LOT (AFRAID I WOULD HIT SOMEONE TRYING TO TURN (SIMILAR CONDITIONS AS MY WIFE HAD). THE VAN WILL RESTART AFTER TRYING A COUPLE OF TIMES AND THEN RUN FINE FOR THE REST OF THE TANK. WE HAVE BEEN FORCED TO STOP FILLING THE TANK ABOVE 3/4, AN INCONVENIENCE TO PLAN FOR BUT SEEMS TO ELIMINATE THAT PROBLEM; BUT I AM NOT SURE HOW MUCH LONGER THAT WILL WORK. IN DOING RESEARCH I UNDERSTAND OTHER DODGE VAN OWNERS IN THAT YEAR RANGE HAVE HAD THIS PROBLEM. APPARENTLY, DUE TO THE DESIGN OF THE VALVE THAT IS FAILING THE ENTIRE GAS TANK MUST ALSO BE REPLACED WHICH IS VERY COSTLY. I FEEL THAT CHRYSLER USED A VERY POOR DESIGN OR PART WHERE IF ONLY THE VALVE FAILS THAT THE ENTIRE GAS TANK MUST BE REPLACED. THE VAN RUNS FINE, WE LIKE THE VAN AND WERE PLANNING TO DRIVE IT MANY MORE MILES BUT AT THIS POINT THE COSTLY REPAIR INVOLVED IS A GOOD PORTION OF THE VEHICLE VALUE. I THINK THAT CHRYSLER SHOULD HELP US IN REPAIRING THIS ISSUE. IT IS OBVIOUSLY A SAFETY ISSUE WHEN DRIVING THE CAR, AND A DESIGN FLAW IN MY OPINION IN THAT FAILURE OF A SMALL COMPONENT REQUIRES THE WHOLE GAS TANK SYSTEM TO BE REPLACED. PLEASE LET US KNOW CHRYSLER'S POSITION ON THIS ISSUE. WE REALIZE THAT THE VEHICLE IS OUT OF CHRYSLER'S WARRANTY BUT FEEL THIS IS SOMETHING THAT SHOULD HAVE BEEN RECTIFIED WHEN THE ISSUE BECAME KNOWN A NUMBER OF YEARS AGO. THANKS IN ADVANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002680July 2, 2017
STRUCTURE:BODY
AFTER HEAVY RAIN OVER THE NIGHT, WHILE THE VAN WAS PARKED, A LOT OF WATER ENDED IN THE REAR INTERIOR, LUGGAGE AREA, SO IN THE MORNING WITHOUT A DRAINING PLUG I COULDN'T DRAIN IT OUT FROM UNDERNEATH, BUT HAD TO COLLECT IT WITH TOWEL AND PAPER IN ORDER TO PUT THERE MY FOOD I JUST BOUGHT. I GUESS THE GAP BETWEEN THE ROOF AND REAR-5TH DOOR IS TOO WIDE, BECAUSE I CANNOT SEE THE RUBBER WHICH GOES AROUND IS BAD. MY OTHER VEHICLE, PARKED BY THIS ONE, ALSO WITH 5TH DOOR STAYED DRY, AND THIS VAN HAS ONLY 100 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002443June 30, 2017
EXTERIOR LIGHTING
I WAS DRIVING THROUGH A DARK COUNTRY ROAD AND MY HEADLIGHTS WENT COMPLETELY OFF. I REACHED FOR THE CONTROL, TURNED IT OFF THEN ON, THE LIGHTS BLINKED THEN WENT OFF. I WAS ABLE TO GET THE FOG LIGHTS ON. THE NEXT DAY THEY NECT DAY THEY WORKED. A FEW WEEKS LATER, THE LIGTS WENT OUT AGAIN WHILE DRIVING DOWN AN INTERSTATE HIGWAY @70MPH. IT HAS RECOVERED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002058June 28, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STALLED ON TOLL ROAD AND BYPASS. IT FINALLY DIED AND I HAD TO HAVE IT TOWED. FUEL PUMP WAS REPLACED TWICE. FIRST TIME WAS $600.00. SECOND TIME, MECHANIC DID IT FOR FREE. MECHANIC BELIEVES THAT IT'S THE TIPM OR TOTALLY INTEGRATED POWER MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001719June 27, 2017
UNKNOWN OR OTHER
BOTH BACK SLIDING DOORS WANT TO CLOSE AUTOMATICALLY AFTER OPENING ALL THE WAY. THEY WON'T ALWAYS STAY OPEN WHEN A PERSON TRIES TO ENTER THE VEHICLE. I HAVE A HANDICAPPED DAUGHTER AND THIS IS VERY DANGEROUS FOR HER. HAPPENS WHEN VEHICLE IS STATIONARY. HAPPENS ABOUT EVERYTIME YOU OPEN DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001779June 27, 2017
ELECTRICAL SYSTEM
THE WIRING INSIDE OF THE POWER SLIDING DOOR CAUGHT FIRE WITH OUT BEING USED. IT WAS THE DOOR ON THE DRIVERS SIDE. THE VEHICLE HAD JUST BEEN DRIVEN AND PARKED FOR APPROX 10 MIN WHEN THE FIRE WAS NOTICED DUE TO THE SMELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11001835June 27, 2017
ENGINE, STEERING, UNKNOWN OR OTHER
I HAVE TROUBLE WITH THE IGNITION . WHEN TRYING TO START THE VEHICLE SOMETIMES IT WILL JUST CLICK. THE MODULE HAS BEEN REPLACED, STILL HAVE PROBLEM. SOMETIMES THE KEY FOB STICKS AND ENGINE KEEPS TRYING TO START. I THEN TURN THE IGNITION OFF MANUALLY. STARTER HAS BEEN REPLACED ALREADY TOO AT MY EXPENSE. I HAVE REPLACED THE STRUT AND SPRING ASSEMBLIES, BUT I GET ROUGH RIDE STILL.WHEN TURNING I GET A SNAPPING SOUND IN THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001365June 26, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN BOTH REAR SLIDING DOORS WERE OPENED, IT CAUSED SCRATCHES ON BOTH REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE RUST TO THE BODY OF THE VEHICLE. THE CONTACT CALLED AN UNKNOWN LOCAL DODGE DEALER, AND INFORMED THAT DURING HOT CLIMATES THE TRIM ON THE REAR SLIDING DOORS EXPANDED CAUSING CONTACT TO THE BODY OF THE VEHICLE AND LEAVING DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001452June 26, 2017
ELECTRICAL SYSTEM
DRIVING, PARKED, STARTING, AND ON ITS OWN SITTING IN GARAGE. THE ELECTRICAL SYSTEM GOES CRAZY INTERMITENTLY. HORN, WIPERS (FRONT AND REAR), DOOR LOCKS, AND WIPER FLUID ENGAGE. WHILE DRIVING THE POWER STEERING AND BRAKES FAIL. VERY DANGEROUS PROBLEM AND NEEDS ATTENTION WITH THE AMOUNT OF COMPLAINTS I AM SEEING ON THE INTERNET ON FORUMS FOR THIS MODEL OF VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001194June 25, 2017
ELECTRICAL SYSTEM
2015 DODGE GRAND CARAVAN SXT AIR CONDITIONER ONLY WORKS ON ONE SIDE OTHER SIDE BLOWS OUT HOT AIR NO MATTER WHAT COLD SETTING ITS ON ONLY ONE SIDE OF THE AIR BLOWS OUT COLD AIR AND THAT'S THE DRIVERS SIDE PASSANGER SIDE IS VERY HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000572June 22, 2017
SUSPENSION:FRONT:WHEEL BEARING, STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AGAIN AND THE CONTACT WAS INFORMED THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE AND THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000575June 22, 2017
FUEL/PROPULSION SYSTEM
CAR STALLS AND SOMETIMES DIES AFTER REFUELING. THIS ALWAYS HAPPENS AFTER PULLING ONTO ROAD INTO TRAFFIC. SO FAR I HAVE AVOIDED BEING HIT BY ANOTHER CAR! THIS HAS BEEN HAPPENING FOR A LONG TIME. DEALER SAYS REPLACE FUEL TANK,POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000430June 21, 2017
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. UPON ATTEMPTING TO OPEN THE VEHICLE'S SLIDING DOORS, THE SLIDING DOOR ON THE DRIVER'S SIDE FAILED TO OPEN. THE PASSENGER SIDE SLIDING DOOR FAILED TO LOCK AND MADE A LOUD BUZZING NOISE WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR. THE VEHICLE WAS TAKEN TO NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WHERE IT WAS DIAGNOSED THAT THE LOCKS ON BOTH SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY COULD NOT ASSIST DUE TO THE EXTENDED USE OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995773June 18, 2017
ELECTRICAL SYSTEM
WILL NOT START, ,DIES FROM TIME TO TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995706June 17, 2017
ELECTRICAL SYSTEM
THE VAN WAS IDLING IN MY DRIVEWAY THEN ALL OF THE GAUGES, INSTRUMENT PANELS LIGHTS, INDICATOR LIGHTS AND WINDSHIELD WIPERS WERE TURNING ON AND OFF INDEPENDENT OF THE CAB CONTROLS. I TURNED OFF THE KEY AND IT ALL STOPPED, BUT THE HEADLIGHTS DID REMAIN ON. WHEN I TURNED THE KEY BACK ON THE ERRATIC BEHAVIOR RESUMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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