Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11206773May 10, 2019
STRUCTURE:BODY
DRIVER'S REAR, MANUAL, SLIDING DOOR JUST STOPPED WORKING. IT WILL NOT UNLOCK OR OPEN FROM INSIDE OR OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206597May 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE FAILURE HAPPENED INTERMITTENTLY. NO WARNING LIGHTS ILLUMINATED. SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901 (908) 277-6700) DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WERE NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205451May 3, 2019
AIR BAGS
THE AIRBAG LIGHT GOES ON AND OFF EVERY SO OFTEN ALSO BLINKS WHEN GOING A CERTAIN SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205540May 3, 2019
UNKNOWN OR OTHER
BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205613May 3, 2019
ELECTRICAL SYSTEM
DRIVER SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK MANUALLY OR WITH THE KEY FOB. OBVIOUSLY MINI-VANS ARE VERY POPULAR AMOUNT MOMS WITH KIDS - THIS CREATES A SERIOUS SAFETY RISK. AT THE MOMENT IN THE EVENT OF AN EMERGENCY MY PASSENGERS WOULD ONLY BE ABLE TO GET OUT OF ONE FUNCTIONING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205155May 2, 2019
UNKNOWN OR OTHER
PASSENGER SLIDING DOOR WILL NOT OPEN AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205216May 2, 2019
UNKNOWN OR OTHER
HAD A RECALL FIXED ON MY VAN FOR THE REAR AC/HEATER FAN...THIS FIX DID NOT SOLVE THE PROBLEM AND THE FRONT MAKES A HORRIBLE NOISE IF TURNED ON. HIGH PITCHED WHITE NOISE IRRITATING SOUND AND THE HIGHER YOU TURN UP THE FAN THE LOUDER IT BECOMES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205406May 2, 2019
ENGINE
I BOUGHT BRAND NEW A 2014 DODGE GRAND CARAVAN AS A FAMILY CAR. I'M STILL PAYING ON THIS VEHICLE AND WITH 51,000 MILES THE CANISTER FILTER HOUSING IS SPEWING OIL. AND GUESS WHAT NOT UNDER WARRANTY. CHRYSLER WON'T STAND BEHIND IT. APPARENTLY THIS IS NOT UNHEARD OF. IF YOU HAVE A 3.6 LITER IN ANY VEHICLE WITH THIS ENGINE THIS WILL HAPPEN TO YOU. SHAME ON CHRYSLER FOR THERE GREED TO NOT BUILD A DECENT CAR AND NOT STAND BEHIND IT. SO BE UP FRONT WITH CUSTOMERS AND TELL THE THEY WILL HAVE TO SHELL OUT SEVERAL HUNDREDS OF DOLLARS TO FIX OR RECALL THE PART THAT IS A POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204989May 1, 2019
UNKNOWN OR OTHER
THE BACK SIDE DRIVER SIDE DOOR IS STUCK INTO LOCK POSITION AND WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN. I FEEL THIS IS A SAFETY ISSUE! BESIDES THE FACT I HAVE SEVERAL KIDS AND THESE DOORS ARE THE REASON I BOUGHT THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204749April 30, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE CAMSHAFT AND FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204835April 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
SLIDING DOOR WILL NOT CLOSE AT TIMES WITHOUT HAVING TO FORCE IT TO CLOSE. NOT SURE IF THE SENOR HAS BEEN AFFECTED, THERE IS NOTHING BY THE DOOR WHEN THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204399April 29, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204552April 29, 2019
AIR BAGS
2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11203905April 26, 2019
ENGINE
VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO LICENSED GARAGE FOR ANALYSIS. THE CODE 2 INDICATED A REPLACEMENT OF THE COIL AND SPARKPLUGS NEED TO BE DONE. AFTER MECHANIC CHANGED ITEMS, THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO MECHANIC AND AFTER RESEARCH AND SPENDING $604.71 IN REPAIR CHARGES, MY MECHANIC, AFTER CONFERRING WITH DEALERSHIP PERSONNEL WAS ADVISED THERE WAS A PROBLEM WITH THE #2 CYLINDER. TOOK VEHICLE TO ORCHARD DEALERSHIP AND AFTER ADDITIONAL EXPENSE FOUND THAT THEY DID WARRANTY WORK ON THE CYLINDER. MY MECHANIC ADVISED THAT THE INITIAL REPAIRS WERE UNNECESSARY AS THE PLUGS AND COIL WERE FINE. I CONTACTED CHRYSLER FOR REIMBURSEMENT. THEY DENIED SAME STATING THAT I DID NOT HAVE THE VEHICLE SERVICED AT A DEALERSHIP INITIALLY. PRIOR TO THE REPAIR THE VEHICLE WOULD HESITATE AND BALK WHEN DRIVING. THIS IS MY DAUGHTERS VEHICLE [XXX] ALONG WITH OUR 2 GRANDCHILDREN. CHRYSLER DID NOT ADMIT TO A VEHICLE PROBLEM WITH THIS ENGINE UNTIL MY MECHANIC WENT TO THE DEALERSHIP. WARRANTY REPAIRS WERE THEN MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203824April 25, 2019
STRUCTURE:BODY
DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203825April 25, 2019
STRUCTURE:BODY
THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203324April 24, 2019
ELECTRICAL SYSTEM
THE "CLOCK SPRING" BEHIND THE STEERING WHEEL BROKE WHICH CAUSED THE STEERING WHEEL LOCATED ELECTRICAL BUTTONS TO STOP FUNCTIONING FOR MAKING UCONNECT PHONE CALLS, ADJUSTING THE RADIO VOLUME, SWITCHING FROM ONE MEDIA (FM,AM,CD, AUDIO STREAMING AND SATELLITE RADIO) TO ANOTHER, ACCESSING THE DASH PANEL ODOMETER, OUTSIDE TEMPERATURE, DIGITAL SPEEDOMETER READING, AVG MPG, MILES TO GO BEFORE RUNNING OUT OF FUEL AND THE RESET FUNCTION. THIS HAPPENED WHETHER OR NOT THE VEHICLE WAS MOVING OR TURNING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203365April 24, 2019
UNKNOWN OR OTHER
MY DRIVERS SIDE ELECTRONICA DOOR FOR THE MIDDLE SEAT IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN WITH EITHER THE REMOTE CONTROL OR BY HAND. THIS IS VERY CONCERNING BECAUSE OF SAFETY ISSUES WHEN I HAVE PASSENGERS IN THE MIDDLE SEAT. WHAT WOULD HAPPEN IN CASE OF AN EMERGENCY? I HAVE DONE MY RESEARCH AND HAVE FOUND THAT THIS IS A VERY COMMON SAFETY ISSUE IN MULTIPLE YEARS OF DODGE GRAND CARAVAN'S. I AM URGING THIS BOARD TO RECALL DODGE GRAND CARAVAN'S WITH SLIDING DOOR ISSUES. PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203478April 24, 2019
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH OR VARIOUS SPEEDS, THE VEHICLE SPONTANEOUSLY SHUT DOWN, BUT WAS ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL, (256) 615-2563) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE REPAIR WOULD COST APPROXIMATELY $900; THEREFORE, THE CONTACT DECLINED THE REPAIR. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203577April 24, 2019
STRUCTURE:BODY
MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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