Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11196979April 17, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THEY DID NOT OPEN IN 3 VAN WREAKS - THE FAULTY TIPM FUSE BOXES WERE PUT IN AT THE FACTORY (RECONDITIONED FUSE BOXES) DODGE HAS ADMITTED TO THIS IN THE DODGE DURANGO'S. THERE ARE MANY MANY MORE MODELS IN THE CHRYSLER/DODGE GROUP OF CARS AND TRUCKS WITH THIS SAME PROBLEM BUT THEY ARE MAKING MONEY HAND OVER FIST AT THEIR REPAIR SHOPS SO WHY FIX IT THERE IS A EASY FIX THEY ARE NOT TELLING YOU ABOUT,THE CAPACITORS IN YOUR CAR,VAN OR TRUCK ARE OVER LOADING TO FIX ALL YOU HAVE TO DO IS DISCONNECT THE BATTERY BOTH THE NEGATIVE AND POSITIVE SIDES FOR 24 THE FIST TIME, THEN 3 HOURS,THEN AGAIN EACH TIME FOR 1 HOUR WHEN YOU SEE A FAULTY LIGHT COME ON OR LIGHTS ON YOU DASH PANEL FLASHING OR YOUR ENGINE SHUTS OFF WHILE DRIVING.THIS SHOULD CLEAR UP AFTER 3 TIMES OF DOING THIS.THIS WORKED FOR ME MY VAN DOES NOT SHUT OFF ANYMORE,NO MORE DASH LIGHTS FLASHING.YOU MAY HAVE TO DO THIS MORE THAN 3 TIMES ?.BUT IT WORKS HAS BEEN OVER A YEAR NOW. HAPPEN WHILE DRIVING AND SITTING STILL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197017April 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE CONTACT APPLIED THE BRAKES, THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE COULD NOT BE FOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197019April 17, 2019
UNKNOWN OR OTHER
2013 DODGE GRAND CARAVAN: MANY PROBLEMS HAVE TO DO WITH FAILURE OF TWO VERY IMPORTANT SOFTWARE UPDATES NOT BEING COMPLETED THROUGH AN ACTUAL RECALL BY CHRYSLER. NHTSA INVESTIGATED TIPM-7 WHICH RESULTED IN INCONCLUSIVE FINDINGS; NHTSA NEEDS TO REOPEN INVESTIGATION. MY CAR HAS THREE DEFECTS: TWO DEFECTS ARE DUE TO SOFTWARE UPDATES THAT WERE NEVER PERFORMED. NO RECALL BY CHRYSLER EITHER. THE POWER CONTROL MODULE DEFECT WAS OUTLINED IN CUSTOMER SATISFACTION NOTIFICATION M38: JANUARY 2013. VEHICLE HISTORY SHOWS NO UPDATE. THE 'POOR AUTOMATIC TRANSAXLE SHIFT QUALITY' IS DUE TO THE SOFTWARE NOT BEING UPDATED. ALSO HAD TO REPLACE TRANSMISSION. THE BATTERY DYING THREE TIMES AND BEING REPLACED TWICE OVER 6-MONTH PERIOD IS DUE TO THE FOLD AND STOW MODULE (FSM). CHRYSLER COMMUNICATED IN A BULLETIN THAT THE FSM NEEDED TO BE UPDATED WITH NEW SOFTWARE OTHERWISE A DEAD BATTERY WOULD RESULT DUE TO THE FSM 'STAY[ING] AWAKE' (DATED APRIL 23, 2014). VEHICLE HISTORY DOES NOT SHOW SOFTWARE HAD BEEN UPDATED. THE 3RD ISSUE: ENGINE STALL HAS OCCURRED IN DODGE GRAND CARAVANS 2008-2014. NHTSA INVESTIGATED THE TOTALLY INTEGRATED POWER MODULE (TIPM) FROM SEPTEMBER 25, 2014 TO JULY 24, 2015: 'THE PETITIONER ALLEGES THAT TIPM DEFECTS MAY RESULT IN ENGINE STALL [...]" ON SEPTEMBER 25, 2014, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP14-004 TO EVALUATE THE PETITION [...].' THE FINDINGS WERE 'THE MOST COMMON EFFECT OF THIS DEFECT CONDITION, RELATED TO THE FUEL PUMP RELAY, WAS A NO-START CONCERN, BUT IT COULD ALSO RESULT IN STALL WHILE DRIVING (76 COMPLAINTS). OVERALL, MY BATTERY DIED THREE TIMES IN A 6 MONTH PERIOD (FSM), THE CAR DOES NOT SHIFT INTO A HIGHER GEAR (PCM) ON A DAILY BASIS, AND FINALLY, THE CAR STALLED AND THE POWER STEERING LOCKED UP (TIPM). THESE CARS NOT ONLY HAVE ONE DEFECT, BUT IN LARGE PART, DEPENDING ON THE YEAR OF YOUR VEHICLE, THEY HAVE THREE DEFECTS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196644April 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. AFTER THE CONTACT PARKED THE VEHICLE AND TURNED THE ENGINE OFF, HE BEGAN TO EXIT THE VEHICLE AS IT STARTED TO ROLL BACKWARDS. THE CONTACT EXITED THE VEHICLE, PUSHED IT BACK INTO THE PARKING SPOT, RESTARTED THE ENGINE, PLACED THE GEAR IN PARK, AND TURNED OFF THE ENGINE. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SCHEDULED TO BE TOWED TO HUNTINGTON BEACH JEEP DODGE CHRYSLER (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999) WHERE THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,749.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196782April 16, 2019
STRUCTURE:BODY:DOOR
PURCHASED IN AUG 2018, IN APRIL 2019 BOTH SIDE DOORS WOULD NOT OPEN BY ANY MEANS TRIED. NO RECALL ACCORDING TO DODGE BUT I HAVE READ MANY COMPLAINTS ON LINE AND HERE. I CONSIDER THIS A SAFETY HAZARD. I HAVE MY GRANDSON IN A CAR SEAT IN THE BACK AND IF THERE WAS AN ACCIDENT COULDN'T GET HIM OUT. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196797April 16, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STARTED TO SLOW DOWN WHILE TRAVELING UP A HILL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED THE SHIFTER INTO PARK AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT A BURNING ODOR WAS PRESENT AROUND THE VEHICLE. THE CONTACT POWERED OFF THE ENGINE AGAIN AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58391588. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196102April 14, 2019
ELECTRICAL SYSTEM
WHENEVER I TURN ON THE HIGH BEAMS THE VEHICLE HAS ELECTRICAL PROBLEMS. IT IS LIKE WHEN THE VEHICLE IS INITIALLY TURNED ON AND IT GOES THROUGH A ELECTRICAL DIAGNOSTICS TEST . THE INDICATOR LIGHTS/SOUNDS FLASH ON THE DASHBOARD. AS SOON AS I TURN THE HIGH BEAMS OFF AGAIN THE VEHICLE WORKS PROPERLY. THERE DOESN'T SEEM TO AFFECT THE CONTROL OF THE VEHICLE, BUT WHEN THIS HAPPENS I IMMEDIATELY TURN THE HIGH BEAMS OFF BECAUSE I DO NOT KNOW IF THE ELECTRICAL PROBLEM WILL AFFECT THE STEERING AND OR BRAKING. SO ANY TRUE IMPACT IS NOT KNOWN. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I JUST DON'T USE MY HIGH-BEAMS FOR FEAR OF HAVING AN ACCIDENT. THE ISSUE CAN BE REPLICATED (STILL HAPPENS TODAY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195991April 13, 2019
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR FAULTS TO LOCKED POSITION. CANNOT MANUALLY OVERRIDE LOCK WITH THE ANY ACTION. THE LEAVES PASSENGERS IN THE REAR TRAPPED IN AN EMERGENCY SITUATION. THIS IS THE CASE IF THE VEHICLE IS STATIONARY, IN MOTION, IN THE CITY, ON A HIGHWAY, TURNING, AND ANY OTHER SITUATION. IT IS ALWAYS LOCKED. THE CAR HAS 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195791April 12, 2019
STRUCTURE:BODY
DRIVER SIDE BACK DOOR QUIT WORKING AND CANNOT BE MANUALLY OVERRIDDEN. WE CANNOT OPEN IT AT ALL. HUGE SAFETY ISSUE IF WE ARE IN A WRECK AND THE PERSON IN THE BACK SEAT CANNOT EXIT THE VEHICLE. THIS IS A PROBLEM WITH MANY OF THESE VANS I HAVE NOTICED. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES AS A RESULT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195805April 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 DODGE CARAVAN. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE, IT SHIFTED FROM PARK INTO REVERSE AND ROLLED AWAY ON ITS OWN. THE VEHICLE DROVE OVER THE CONTACT. THE CONTACT SUSTAINED INJURIES TO THE LEFT ANKLE, TWO TORN LIGAMENTS, PAIN IN THE LEFT LEG AND BACK, AND BRUISES ON THE TORSO AND RIGHT LEG. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE AIRPORT AND THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD BE NOTIFIED TO SEND SOMEONE TO RETRIEVE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 34,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11195549April 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOTH REAR AUTO DOORS AUTOMATICALLY SHUT AS SOON AS THEY OPEN. THEY DO NOT STAY OPEN LONG ENOUGH TO SAFELY REMOVE MY DISABLED CHILD FROM THE REAR SEATING. IT HAS BECOME A SAFETY HAZARD. IF I TURN AUTOMATIC FEATURE OFF, IT DOES THE SAME THING STILL. AS SOON AS THE DOOR OPENS ALL THE WAY, IT AUTOMATIC SHUTS ITSELF. THIS HAS BEEN AN ISSUE FOR A FEW WEEKS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195624April 11, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON 9-22-2018. MY 2015 DODGE GRAND CARAVAN DRIVERS REAR SLIDING DOOR CLOSED LIKE NORMAL. THEN WHEN I TRYED UNLOCKING AND OPENING THE DOOR WOULD DO ANYTHING THE LOCK MECHANISM ON IT DOESN'T DO ANYTHING TRYED MANUALLY UNLOCKING IT WOULDN'T UNLOCK. THE DOOR JUST WILL NOT OPEN...IT WAS STATIONARY IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195345April 10, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11195348April 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, A TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FOUR TIMES WITHIN THE LAST THREE MONTHS. THE VEHICLE WAS TAKEN TO GARBER CHRYSLER/DODGE/JEEP (5330 BAY ROAD, SAGINAW, MI 48664) WHERE IT WAS DIAGNOSED THAT THE ROLLER ROCKER ON THE CAMSHAFT WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT WAS ALSO ADVISED THAT THIS WAS A COMMON OCCURRENCE WITH THAT TYPE OF ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195428April 10, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, THE FRONT PASSENGER SIDE VENTS BLEW OUT HOT AIR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCLANE MOTOR SALES (618-783-2372, LOCATED AT 702 E JOURDAN ST, NEWTON, IL 62448) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE PASSENGER SIDE ACTUATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,082. *DT CONSUMER STATED THE REPORT IS INCOMPLETE IN THAT IT DOES NOT STATE THAT THERE HAD BEEN A RECALL ON THIS VEHICLE BECAUSE OF THIS PROBLEM WITH THE RECALL ON THOSE MANUFACTURED UP TILL MAY, 2015. OBVIOUSLY, THE PROBLEM WAS NOT SOLVED AS OUR VAN WAS MANUFACTURED IN SEPT. 2015. ADDITIONALLY, WE'VE TAKEN THIS VAN TWICE TO HAVE THE VAN WORKED ON. FOR THE VEHICLE TO HAVE VERY SLOW ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195503April 10, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT FUNCTION AND THE PASSENGER SIDE SLIDING DOOR MADE AN ABNORMAL NOISE WHEN PRESSING THE BUTTON TO UNLOCK. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195501April 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194868April 9, 2019
SEAT BELTS
THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194874April 9, 2019
POWER TRAIN
I BROUGHT MY NEW DODGE CARAVAN AT ARRIGO SAWGRASS FLORIDA ON AUGUST 2016. IT CURRENTLY HAS 72,000 MILES, THE WARRANTY EXPIRED AT 60,000 MILES. I HAVE DONE ALL REQUIRED MAINTAINANCE AT THERE DEALER, THIS VAM HAS NEVER GIVEN ME PROBLEMS BEFORE, AND HAS ONLY BEEN SEEN BY THEM. ON APRIL 7, IT SUDDENLY STOPPED WORKING AND IT SEEM.TO HAVE TRANSMISSION PROBLEMS. I TOOK IT TO THE DEALER AND THEY INFORMED ME THE TRANSMISSION MAIN PUMP BROKE AND I NEED TO.REPLACE THE TRANSMISSION WITH A NEW ON. REPAIR COST IS 4884.00. THIS IS UNACCEPTABLE, AS I BROUGHT IT NEW, AMD THEY ARE NOW OFFERING 3YR 100,000 WARRANTY IF I DO THE JOB WITH THEM. DOING SOME.RESEARCH ON LINE I SAW THEY HAD A RECALL FOR DODGE CARAVAN 2016-16V461000, S44. THIS RECALL.WAS EFFECTIVE FOR UNITS UNTIL JULY 2016, THIS UNIT IS FROM AUGUST 2016, SO I'M PRETTY SURE THIS IS A MANUFACTURER ISSUE AND THEY SHOULD BE RESPONSABLE REGARDLESS MY WARRANTY ENDED 12,000 MILES AGO. THE VEHICLE CAN NOT BE MOVED AND I PAY 584.81 MONTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195005April 9, 2019
ELECTRICAL SYSTEM
ON OCCASION THE FUEL PUMP WOULD REMAIN ON AFTER THE KEY WAS TURNED OFF. THIS WAS BEING CAUSED BY THE FUEL PUMP RELAY GETTING STUCK. HAD TO PULL THE FUSE TO GET IT TO STOP. TWICE THIS LEFT ME STRANDED WITH A DEAD BATTERY. NOTICED THAT THERE IS A RECALL FOR CHRYSLER, THESE ARE THE SAME VEHICLES, RECALL SHOULD BE ISSUED FOR THE DODGE ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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