Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11208572May 20, 2019
ELECTRICAL SYSTEM
THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208574May 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
LEFT SLIDING DOOR IS STUCK. IT WONT UNLOCK FROM INSIDE OR OUTSIDE TRYED TO DO IT MANUALLY AND STI DOES NOT WORK. HAVE TRYED EVERYTHING. THIS IS A VERY CONCERNING ISSUE CAUSE IN CASE OF ACCIDENT OR FIRE WE WILL BE STUCK INSIDE VAN AND WONT BE ABLE TO GET OUT. I HAVE READ ONLINE AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. DEALER WANTS TO CHARGE $1000 FOR A PROBLEM THAT IS A SAFETY AND DANGEROUS ISSUE AND IT SHOULD. E RECALLED CAUSE IS HAPPENING TO EVERYBODY. HOW CAN I GET HELP ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208629May 20, 2019
UNKNOWN OR OTHER
WE HAD EXPERIENCED COLD AIR COMING FROM HVAC IN WINTER AND RECENTLY HAD HOT AIR COMING ON WHILE USING THE AC.THERE WAS RECALL FOR 2014BUT NOT 2013. I HAVE REQUESTED DODGE PAY FOR THE REPAIRS AS I HAVE ALREADY PAID TO HAVE IT DIAGNOSED. WE ARE UNABLE TO ADJUST THE HVAC SYSTEM TEMPS AND WAS ADVISED I NEED A BLEND DOOR ACTUATOR THAT SHOULD BE COVERED UNDER X64 WARRANTY EXTENSION. I WOULD EXPECT DODGE TO PAY FOR THIS. THEY WANTED ME TO GET IT DIAGNOSED AT A DEALERSHIP (I PAID $75 TO HAVE IT DIAGNOSED) FOR 4124 THEN THEY WOULD CONSIDER PAYING REPAIRS; MADE NO SENS TO ME. RECALL 24-005-16 SHOULD BE EXTENDED TO COVER MY 2013. PLEASE PROVIDE DODGE CORPORATE OFFICE CONTACT INFO IF YOU COULD. I WOULD APPRECIATE WHATEVER CAN BE DONE TO GET THIS FIXED. BLEND DOOR ACTUATOR IS IN NEED OF REPAIR AND I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR IT. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208701May 20, 2019
STRUCTURE:BODY
"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208758May 20, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208797May 20, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP STAYS ON AFTER THE VAN IS TURNED OFF AND THE KEYS ARE REMOVED, SOMETIMES IT WILL KICK OFF IF YOU REINSERT THE KEYS AND TURN IT OFF OTHER TIMES WE HAVE TO PULL THE FUSE TO MAKE IT KICK OFF. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OTHER THAN TODAY. AFTER DOING RESEARCH I HAVE FOUND OUT IT'S A VERY COMMON OCCURRENCE IN DODGE CARAVAN AND ALSO THE TOWN AND COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208503May 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BATTERY IS NOT HOLDING A CHARGE FOR MORE THAN 3 HOURS. I HAVE TAKEN THE VEHICLE TO SEVERAL MECHANICS AND AUTO-SHOPS, BUT NO ONE IS ABLE TO DIAGNOSE THE PROBLEM. WHEN THE BATTERY DIES, AND I GET IT TOWED TO A SHOP, THEY SAY THEY CANNOT DIAGNOSE IT UNLESS THEY CHARGE OR JUMP THE BATTERY; BUT ONCE THE BATTERY IS CHARGED/JUMPED, THE DIAGNOSIS COMES BACK CLEAN. LITERALLY, EVERY MORNING I NEED TO GET THE CAR JUMP STARTED, ELSE I AM STRANDED. THIS PROBLEM HAS BEEN SPORADIC FOR ABOUT THE LAST 7 MONTHS, BUT IT HAS BECOME A REGULAR PROBLEM WITH THE PAST 2 WEEKS. ONCE THE CAR RESTS FOR MORE THAN 3 HOURS, IT DIES. I HAVE CHECK THE ALTERNATOR CHECK TO SEE IF THE DIODES ARE LEAKING; I HAVE HAD THE STARTING AND CHARGING SYSTEMS CHECK, BUT NO ONE CAN FIND A RESOLUTION TO THE PROBLEM. THE POWER DRIVERS SEAT HAS ALSO STOPPED WORKING ABOUT 4 MONTHS AGO, AND THE AC LIGHTS FLICKER CONSTANTLY (EVEN THOUGH THE AC DOES WORK NORMALLY) I SEE THERE WAS A PREVIOUS RECALL CONCERNING ELECTRICAL PROBLEM WITH THE DRIVER SIDE ARM REST, BUT I DON'T KNOW IF THIS COULD POSSIBLY BE A RELATED ISSUE. *DT CONSUMER STATED OTHER THAN THE POWER SEAT AND THE DRAINING BATTERY, THE ONLY OTHER ISSUE CONSUMER NOTICED WAS A FLICKERING OF THE AC LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208517May 19, 2019
ELECTRICAL SYSTEM
BACK SIDE DOOR IS LOCKED AND CANNOT BE OPENED OR UNLOCKED NEITHER MANUALLY OR WITH FOB OR INTERIOR BUTTON, DOOR IS JAMMED SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208392May 18, 2019
UNKNOWN OR OTHER
WHEN AC IS TURNED ON THE PASSENGER SIDE VENTS BLOW OUT HOT AIR WHILE THE DRIVER SIDE VENTS BLOW OUT COLD AIR. THIS CAR IS ONLY FOUR YEARS OLD AND I DO NOT WANT TO SEND IT TO THE DODGE DEALERSHIP WHERE I AM GUARANTEED TO SPEND WAY TOO MUCH MONEY. THIS SEEMS TO BE A MAJOR PROBLEM WITH DODGE AND CHRYSLER CARAVANS WHEN YOU GOOGLE THE ISSUE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208004May 16, 2019
ELECTRICAL SYSTEM
MY 2 FRONT WINDOWS COMPLETELY STOPPED WORKING. THE OTHER WINDOWS STILL ROLL UP AND DOWN. I HEAR A CLICKING SOUND ON THE PASSENGER SIDE LIKE THE WINDOW WANTS TO WORK THE DRIVER SIDE IN HEAR NOTHING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208103May 16, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
THIS IS THE 6TH TIME MY VAN HAS DIED ON ME WHILE DRIVING IT. I WILL BE DRIVING AT ANY RATE OF SPEED AND MY VAN WILL JUST SHUT OFF. IF I LEAVE IT SIT FOR 45MINITES IT WILL START BACK UP. TODAY IT DIED ON ME IN THE MIDDLE OF AN INTERSECTION WITH THREE KIDS IN THE CAR. WE HAVE TAKEN IT SEVERAL PLACES AND NO ONE SEEMS TO BE ABLE TO HELP US. WE HAVE REPLACED THE TIPM. NO CHECK ENGINE LIGHT IS EVER ON WHEN IT HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207646May 15, 2019
SEATS
THE ABOVE VEHICLE WAS A RENTAL VEHICLE BEING DEMONSTRATED TO ME TO SHOW THE AMOUNT OF REAR LUGGAGE SPACE AVAILABLE. WHEN THE RENTAL REPRESENTATIVE WAS DEMONSTRATING THE REAR SEAT STOWAGE SYSTEM HE INADVERTENTLY RELEASED WHAT APPEARED TO BE AN UNNECESSARILY STRONG REAR ROW SEAT BACK RELEASE SPRING WHICH KICKED THE SEAT BACK DOWN HARD AND FAST ENOUGH TO HIT ME IN THE HEAD, SCRAPE AND BRUISE MY FACE AND HEAD, DAMAGE MY GLASSES, KNOCK ME TO THE FLOOR OF THE VAN AND AND CAUSE A CONCUSSION, WHICH I WAS TREATED FOR IN THE HOSPITAL EMERGENCY ROOM. A SIGNIFICANT CONCERN OF MINE IS THAT THE DOCTOR AND A NURSE IN THE HOSPITAL SAID THAT THE APPARENT FORCE WITH WHICH THE SEAT HIT MY HEAD WOULD HAVE SERIOUSLY INJURED A POSSIBLY KILLED A SMALL CHILD. FROM MY VANTAGE POINT AS A RETIRED ENGINEER WITH 40+ YEARS OF EXPERIENCE, THERE IS NO REASON TO DESIGN A SEAT BACK THAT WILL CLOSE WITH THAT LEVEL OF FORCE WITH NO ADDED IMPETUS. THIS APPEARS TO BE A SERIOUS DESIGN FLAW OF WHICH OWNERS AND THE MANUFACTURER SHOULD BE MADE SHOULD BE MADE AWARE. I DO HAVE MEDICAL RECORDS, PHOTOGRAPHS OF MY HEAD AND A NOTE FROM THE RENTAL COMPANY REPRESENTATIVE ADMITTING THAT I WAS INJURED. PHOTOGRAPHS OF MY HEAD AND MEDICAL RECORDS CAN BE SUPPLIED IF NEEDED, BUT ARE NOT PRESENTLY ON MY COMPUTER. *DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11207915May 15, 2019
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207487May 14, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IGNITION SWITCH WAS LOOSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 143,857.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207616May 14, 2019
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207334May 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE PARKED THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW LOCATED AT 2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207229May 13, 2019
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
SPONTANEOUS FIRE IN THE REAR DRIVER SIDE AFTER PARKED FOR HOURS. *DT CONSUMER STATED THE WIRES AROUND THE FUSES WEREN'T BURNT. IT'S ALL IN THE BACK. AROUND THE BACK HATCH AND DRIVER SIDE IN THE TRUNK. IT MELTED THE BACK HATCH SO THAT YOU CAN'T EVEN OPEN IT. I'M GUESSING WHERE IT WAS LOCKING AND UNLOCKING ON ITS OWN IT SHORTED OUT BACK THERE. CONSUMER SOLD THE PARTS.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207270May 13, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
VEHICLE WIPERS, WIPER FLUID, AND HORN OPERATE SEPARATELY AND INDEPENDENTLY FROM HUMAN OPERATOR INPUT WITH NO RESPONSE TO OPERATORS ATTEMPTS TO DISENGAGE THEIR OPERATIONS. INCIDENTS HAPPEN INTERMITTENTLY AT REST OR IN MOTION, SITUATIONS ARE NOT ABLE TO BE ANTICIPATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207095May 12, 2019
ENGINE, POWER TRAIN
MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN HOME FROM THE STORE IN MAY 2019 WHEN THE ENGINE STALLED AND SHUT OFF IN AN INTERSECTION. THANKFULLY SOMEONE STOPPED TO HELP PUSH THE VAN OUT OF THE INTERSECTION. WE WERE ABLE TO GET THE VAN TOWED TO OUR LOCAL DEALER/SERVICE. DIAGNOSTICS INDICATED AN ENGINE MISFIRE AND SERVICE TECHNICIAN FOUND LOW COMPRESSION IN CYLINDER #3. FURTHER TROUBLESHOOTING DETERMINED THE PROBLEM WAS A VALVE FAILURE AND THE DEALER REPAIRS COST US OVER $2,700. UNFORTUNATELY, OUR 5YR/50,000MI LIMITED POWERTRAIN WARRANTY EXPIRED IN APRIL...EIGHT DAYS BEFORE THE ENGINE FAILURE! WE PREVIOUSLY ENJOYED OWNING A CHRYSLER TOWN & COUNTRY AND HAVE BEEN HAPPY WITH THE PERFORMANCE AND UTILITY OF THE GRAND CARAVAN, BUT THE ENGINE FAILURE SEEMS TO BE THE SAME ISSUE AS OTHER OWNERS HAVE EXPERIENCED ON PREVIOUS MODEL YEARS. APPARENTLY THE POWERTRAIN WARRANTY WAS EXTENDED FOR 2011-2013 MODEL YEARS, BUT NOT 2014. THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BY FCA US BEFORE IT BECOMES A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207107May 12, 2019
ELECTRICAL SYSTEM
FUEL PUMP RELAY IS FAULTY AND NOT SERVICEABLE. POWER TO FUEL PUMP CAN AND DOES CUT OUT WITHOUT WARNING. MY CAR HAS ONLY 54;653 MILES WHEN RELAY QUITE. AN AFTERMARKET BYPASS DEVISE WAS NEEDED TO KEEP VEHICLE RUNNING. LUCKILY MY VEHICLE WAS PARKED WHEN RELAY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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