Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11242155August 6, 2019
ELECTRICAL SYSTEM
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN. WE HAVE TRIED EVERY WAY WE CAN TO UNLOCK IT --- KEY FOB, OVERHEAD DOOR OPENER, DRIVERS SIDE ELECTRIC LOCK, AND EVERY COMBINATION OF THE ABOVE --- BUT IT WILL NOT OPEN OR UNLOCK!! THIS IS AN EXTREME SAFETY HAZARD..... NO ONE CAN GET OUT OF VEHICLE IN CASE OF FIRE OR ACCIDENT, THE DOOR WILL JUST NOT OPEN NO MATTER WHAT WE TRY!! ACCORDING TO THE INTERNET.....HUNDREDS OF DODGE GRAND CARAVAN'S HAVE THE SAME PROBLEM!! THIS PROBLEM HAPPENED OVERNIGHT, WITH NO WARNING. WE CAME HOME, UNLOADED GROCERIES THAT EVENING AND LOCKED THE DOORS. THE NEXT MORNING THE DOOR WOULDN'T UNLOCK OR OPEN. ALL OTHER DOORS OPEN AND ARE WORKING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241654August 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THERE IS A FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. THIS CAUSES MY VEHICLE TO STALL IN THE MIDDLE OF THE ROAD OR NOT START WHEN I AM AWAY FROM HOME. WE HAVE BEEN STUCK BLOCKING TRAFFIC ON THE MIDDLE OF A BUSY HIGHWAY MULTIPLE TIMES DUE TO A FUEL PUMP RELAY THAT STOPS WORKING AND DISRUPTS GAS FLOW TO THE ENGINE. CURRENTLY MY CAR IS DISABLED DUE TO THIS TIPM. DIESEL DODGE VEHICLES ARE UNSAFE DUE TO THE DISRUPTION IN THE POWER MODULE THAT SUPPLIES EVERY SYSTEM IN THE CAR WITH POWER TO KEEP THE VEHICLE RUNNING. AS I WAS DRIVING TODAY, MY AIR CONDITIONER STOPPED, ALL LIGHTS ON THE DASHBOARD LIT UP AND I'LL TRY AM IS IN THE CAR WE'RE ARRANGING THIS CAUSED ME TO TURN AND GO HOME IMMEDIATELY SO I WOULD NOT GET STUCK IN THE MIDDLE OF THE HIGHWAY. ONCE I GOT HOME I WAS ON ABLE TO START MY VEHICLE AND IT CURRENTLY HAS NO POWER AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241687August 5, 2019
SERVICE BRAKES
MY BRAKES BEGIN FAILING ON SATURDAY 8/3/2019. IT HAS BEEN DETERMINED THAT THE MASTER CYLINDER AND THE BOOSTER ARE BAD ON THE VEHICLE. THIS IS A MAJOR SAFETY CONCERN TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241781August 5, 2019
ELECTRICAL SYSTEM
ABOUT 6 MONTHS AGO, THE REAR PASSENGER DOOR BEGAN TO STOP RESPONDING TO THE KEY FOB, BUT COULD STILL BE LOCKED/UNLOCKED MANUALLY. IT MADE A BUZZING NOISE ONE DAY THEN STOPPED OPENING ALTOGETHER. WE DECLINED THE REPAIR BECAUSE WE WERE QUOTED OVER $3000!!!! WE ONLY HAVE ABOUT 55,000MILES ON THE VAN. THE DEALERSHIP ACKNOWLEDGED THAT THIS IS A COMMON PROBLEM ON DODGE CARAVANS AND COULD DO NOTHING ABOUT IT. TODAY, THE DRIVER PASSENGER DOOR HAS BEGUN MAKING A BUZZING NOISE AND WE WILL HAVE TO GET IT REPAIRED, OR NO ONE WILL BE ABLE TO GET IN OR OUT OF THE BACKSEAT SAFELY. I HAVE BEEN TO SEVERAL FORUMS ABOUT JUST THIS THING ASKING HOW TO GET THIS REPAIRED WITHOUT PAYING THOUSANDS, AND THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM IS OVERWHELMING. IN ALMOST ALL CASES, THE ACTUATOR INSIDE THE DOOR HAS BEEN EITHER CORRUPTED WITH RUST, OR A GEAR IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241786August 5, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR STUCK IN LOCK POSITION, WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241815August 5, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SLIMAN'S SALES & SERVICE (7498 LEAVITT RD, AMHERST, OH 44001, (440) 988-4484) WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR AND LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241839August 5, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATES THAT THE VEHICLE'S HORN WOULD SOUND ON ITS OWN. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN PARK OR DRIVE. THE VEHICLE WAS TAKEN TO GENGRAS CHRYSLER DODGE JEEP RAM (460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246) AND THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241879August 5, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR MECHANICAL LATCHING MECHANISM FOR THE SLIDING DOOR'S LOCK IS MALFUNCTIONING AND CAUSING THE DOOR TO BECOME STUCK IN THE SHUT POSITION, WITH THE MECHANICAL LOCK PHYSICALLY UNABLE TO BE OPERATED, RESULTING IN THE DOOR BEING BOUND IN THE SHUT POSITION. MECHANICAL LOCK DOES NOT RESPOND TO COMMANDS FROM THE DRIVER'S OR PASSENGER'S SIDE UNLOCK BUTTONS, OR FROM EITHER OF TWO KEY FOBS IN THE UNLOCK OR LOCK COMMANDED POSITIONS. ADDITIONALLY, OPEN & SHUT COMMANDS TO THE DOOR FROM THE KEY FOBS AND THE ABOVE-CENTER-CONSOLE BUTTONS DO NOT OPERATE THE DOOR. NOTABLE INFORMATION: WHEN ATTEMPTING TO OPEN THE SLIDING DOOR FROM THE KEY FOB, THE LOCKING MECHANISM IS HEARD TO BE ATTEMPTING TO UNLOCK THE DOOR, BUT RESULTS IN NO OPERATION OF THE SLIDING DOOR, OR THE LOCK ITSELF. THIS IS SAFETY CONCERN AS PASSENGERS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED SHOULD A ROLL OVER CONDITION EXIST. THE COST FOR THIS REPAIR IS APPROXIMATELY 1100.00 USD, AND IS A KNOWN ISSUE BY DODGE. 1100.00 USD SHOULD NOT BE REQUIRED FOR A MECHANICAL DEFECT THAT WAS PRESENT AT THE TIME OF CONSTRUCTION, THAT IS A KNOWN ISSUE BY THE VEHICLE MANUFACTURER, AND PRESENTS A SIGNIFICANT SAFETY CONCERN FOR ANY OCCUPANTS OF THE REAR PORTION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241903August 5, 2019
ENGINE
ABOUT 6 MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. WHILE DRIVING ON THE HIGHWAY WE GOT STUCK IN TRAFFIC, THE VEHICLE STALLED. THANKFULLY IT STARTED RIGHT BACK UP. ANOTHER INSTANCE, I WAS BACKING OUT OF MY DRIVEWAY, I STOPPED BECAUSE A CAR WAS COMING, WHEN I PROCEEDING TO BACK OUT THE CAR STALLED. SPARK PLUGS AND ENGINE COAL WERE CHANGED. DID NOT FIX THE PROBLEM. OTHER 2017 GRAND CARAVANS HAS A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241439August 3, 2019
UNKNOWN OR OTHER
PASSENGER DOOR LOCK WILL NOT FUNCTION (DOOR WILL NOT OPEN) THE OTHER PASSENGER WIRE HARNESS IS BROKEN AND WIRES ARE EXPOSED. FIRST THE DOORS WHERE BUZZING AND THEN IT JUST STOP WORKING YOU CANNOT GET OUT FROM ONE OF THE DOORS. THE CHILD PROOF LOCK DOES NOT WORK. PROBLEM STARTED LAST MONTH AND IS GETTING WORSE WORRY THAT WE WON'T BE ABLE TO USE THE PASSENGER DOORS IF THERE IS AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241370August 2, 2019
UNKNOWN OR OTHER
THE PASSENGER SIDE HEAT VENT ONLY BLOWS HOT AIR NO MATTER WHAT SETTING YOU PUT IT ON. THE DRIVERS SIDE ONLY PUSHES COLD AIR OUT.... THIS HAS BECOME A SIGNIFICANT PROBLEM IN NY AS THE TEMPERATURES VARY INTO THE NEGATIVES AND THE TRIPLE DIGITS. THE VEHICLE DOES THIS NO MATTER WHAT SPEED, MOVING AND NON MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241050August 1, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT RENTED A 2018 DODGE GRAND CARAVAN. WHILE THE PASSENGER SIDE SLIDING DOOR WAS BEING CLOSED FROM INSIDE THE VEHICLE, THE CONTACT'S SON'S HAND WAS CRUSHED FROM STOPPING TO CLOSE THE DOOR. THE CONTACT MENTIONED THAT THE DOOR SENSOR FAILED TO DETECT HIS SON BETWEEN THE DOOR. THERE WERE NO INJURIES. IN ADDITION, THE DOOR CONTINUED TO LATCH. THE CONTACT RELEASED THE DOOR MANUALLY FROM THE OUTSIDE LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE DOOR WAS NOT SUPPOSED TO CONTINUE TO CLOSE. THE APPROXIMATE FAILURE MILEAGE WAS 35,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241076August 1, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241127August 1, 2019
SERVICE BRAKES
REAR BRAKES WEAR OUT INCREDIBLY FAST. THERE IS A PROBLEM WITH THE BRAKE CALIPER NOT RELEASING, WHICH SEEMS TO BE CAUSING THE REAR BRAKE WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240878July 31, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR HAD BEEN WORKING PERFECTLY. ON VACATION WE WERE PARKED AT OUR SON'S WHEN WE TRIED TO OPEN IT IT IS IN A LOCKED POSITION NOTHING WILL RELEASE IT WE HAVE TRIED THE CAR FOB, MANUALLY, AND THE CONTROLLER ON THE UPPER CONSOLE. IT IS A SAFETY HAZARD THAT NEEDS RESOLVED. AND AN EXPENSIVE THING TO FIX WHICH SHOULD NEVER HAVE HAPPENED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240606July 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA CHRYSLER DODGE JEEP RAM (8010 BALBOA AVE, SAN DIEGO, CA 92111, (858) 560-7100) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS DAMAGED. THE VEHICLE WAS NOT UNDER WARRANTY AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240623July 30, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR WILL NOT OPEN, NO MATER IF YOU'RE USING KEY FOB, INSIDE DOOR SWITCH, MANUALS, OR BY PUSHING. LOOKING ON LINE THERE ARE HUNDREDS OF THESE COMPLAINTS, WONDERING WHY IT'S NOT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240639July 30, 2019
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO JIM CLICK JEEP (701 W AUTO MALL DR, TUCSON, AZ 85705, (866) 933-1114) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRELESS CONTROL MODULE IGNITION REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240630July 30, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REPLACED THE BATTERY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DRAINING THE BATTERY. THE MECHANIC DIAGNOSED THAT THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND WOULD HESITATE IN THE PROCESS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240667July 30, 2019
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ALTERNATOR COMPLETELY DETACHED FROM THE VEHICLE WITHOUT WARNING. WHILE THE ENGINE WAS RUNNING, THE VEHICLE LOST ALL FUNCTION AND WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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