Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11355101September 15, 2020
ELECTRICAL SYSTEM
THE LOCK FAULT ACTUATOR MAKES A BUZZING SOUND WHEN LOCKING OR UNLOCKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355107September 15, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PIEDMONT CHRYSLER DODGE JEEP RAM AEV LOCATED AT 4015 CLEMSON BLVD ANDERSON, SC 29621 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355141September 15, 2020
POWER TRAIN
THE CHECK ENGINE LIGHT CAME ON AND WITHIN MINUTES IT WASN'T MOVING, ONLY IN RESERVE. THE ENGINE LIGHT WHEN CHECK HAD MANY ERRORS MESSAGES ABOUT THE TRANSMISSION LINES AND PUMP AND ANYTHING ABOUT THE TRANSMISSION BASICALLY. THE FLUID WASN'T DRY PUT WE ADDED MORE JUST IN CASE, NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355147September 15, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CONTACTED RAIRDON'S CHRYSLER JEEP DODGE OF BELLINGHAM (1615 IOWA ST, BELLINGHAM, WA 98229; (360) 255-4800) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,412. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355177September 15, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PROBLEM BEGINS WITH RANDOM DING, ALL DASHBOARD LIGHTS COME ON, SPEEDOMETER/FUEL GAUGE/TACHOMETER DO NOT FUNCTION AT ALL, TURN SIGNALS & HAZARDS DON'T WORK, WIPERS TURN ON BY THEMSELVES FOR A FEW SWIPES AND THEN GO BACK OFF. THIS LASTS A FEW SECONDS AND GOES BACK TO NORMAL. REOCCURS RANDOMLY, LASTING FROM 10 SECONDS TO A FULL DAY OF DRIVING. IT DOESN'T MATTER IF THE VAN IS MOVING OR STILL, JUST STARTED OR BEEN RUNNING- IT HAPPENS VERY RANDOMLY. YESTERDAY, I STARTED THE VAN AND ALL DASH LIGHTS WERE LIT, NO GAUGES WORKED, AND TURN SIGNALS & HAZARDS DID NOT WORK FOR SEVERAL HOURS. TODAY I STARTED IT AND AFTER DRIVING ABOUT 5 MINUTES, FIXED ITSELF AND WENT BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354646September 13, 2020
UNKNOWN OR OTHER
SLIDING DOOR LOCK ACTUATORS FAILED ON BOTH PASSENGER SIDE AND DRIVERS SIDE BEFORE 38,000 MILES CREATING A SAFETY ISSUES WHEREBY PASSENGERS MAY NOT BE ABLE TO EXIT VEHICLE IN CASE OF CRASH OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354745September 13, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I'VE LISTED A DATE BELOW I DON'T RECALL THE EXACT DATE, DON'T RECALL THE EXACT MILEAGE, OR THE EXACT SPEED EVERYTHING LISTED HEREIN IS APPROXIMATE, IF IT HAD HAPPENED ALL DAY EVERYDAY THEN I COULD'VE REMEMBERED, BUT THE FOLLOWING HAS HAPPENED ON MULTIPLE OCCASIONS BOTH IN WINTER AND IN SUMMER. 1. VEHICLE HAS STOPPED ON ME WHILE DRIVING MULTIPLE TIMES, DOESN'T OTHERWISE SEEM TO DRIVE ROUGH, IT HAS ALSO STALLED ON ME WHILE DRIVING AND I MAKE "Y" TURNS OR AM DRIVING AND STOP AT A STOP SIGN. I PUT THE VAN BACK IN PARK, AND IT WILL START BACK UP. IT DOESN'T HAPPEN WHILE THE CAR IS IN PARK. SOMETIMES THERE IS A BURNING SMELL THAT IS SIMILAR TO THE SMELL OF AN AIRPLANE. 2. TICKING NOISE WHEN I START AND CONTINUES WHILE I'M DRIVING AND INCREASES AS I ACCELERATE. 3. HEAT AND A/C WILL TURN ON, ON ITS OWN, TURNS ON THE REAR FIRST, AND THEN THE FRONT SEATS AFTER, I CAN TURN IT OFF AND IT WILL REPEAT THE PROCESS (I'VE ACTUALLY RECORDED IT HAPPENING). 4. LEFT PASSENGER DOOR CLOSES ON ITS OWN, WON'T STAY OPEN, CLICKING NOISE EVEN IF IT'S CLOSED. 5. INTERIOR LIGHTS AND RADIO WILL FLICKER AND GO DIM THEN BRIGHT (AS IF SWITCHING FROM NIGHT TO DAYTIME THROUGHOUT THE WHOLE TIME I'M DRIVING FREQUENTLY HAPPENS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354756September 13, 2020
ELECTRICAL SYSTEM
ALL LIGHTS ON GAUGE CLUSTER ARE ON AND I DON'T HAVE TURN SIGNALS FROM THE INSIDE AND NO FUEL REGISTERED NO GEARS LIGHT UP GAUGE CLUSTER DOES NOT DISPLAY ANY INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354349September 11, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TRAVELING AROUND A CURVE ON CITY STREET DRY PAVEMENT AT 25MPH , WITHOUT WARNING ALL POWER , STEERING CONTROL, BRAKES GONE. ENTIRE CAR SHUT DOWN WHILE IN MOTION, RAN OFF ROAD, NO BRAKE CONTROL, BY THE GRACE OF GOD , I NOR ANYONE ELSE WAS KILLED OR SERIOUSLY INJURED. WHEN CAR CAME TO COMPLETE STOP ON ITS OWN BEFORE HITTING SOMEONES HOUSE, I COULD PUT CAR IN PARK AND RESTART. NOW AFRAID TO DRIVE THAT VAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354101September 10, 2020
ENGINE
SOUND OF LISTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354221September 10, 2020
UNKNOWN OR OTHER
WHEN STARTING IT SHUTS OFF AND TAKE A FEW TRIES BEFORE STARTING. USING PUSH BOTTOM START HAPPENS EVERYDAY ABOUT 1 MONTH AFTER BUYING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354273September 10, 2020
POWER TRAIN
WHILE VEHICLE WAS BEING DRIVEN ON NEIGHBORHOOD STREET, APPROX 25MPH IT LOST TRANSMISSION ENGAGEMENT AND THE ENGINE BEGAN TO REV, THE VEHICLE THEN CAME TO A SCREECHING HALT AND WOULD NOT MOVE. VEHICLE WAS TURNED OFF AND THEN STARTED AGAIN, MOVING FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE. TOLD BY MECHANIC THAT TRANSMISSION NEEDS TO BE REPLACED DUE TO COMPLETE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354319September 10, 2020
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR STOPPED OPENING, STUCK IN LOCK POSITION. I REMOVED THE PLASTIC DOOR PANEL AND DISCOVERED THAT THE ROD FROM THE LOCK SWITCH WAS STUCK, BUT I ONLY HAD TO WIGGLE IT A BIT FROM WHERE IT TERMINATES (SHOWN BY THE YELLOW ARROW ON THE UPPER LEFT OF THE IMAGE) TO FREE IT. PUT THE PANEL BACK IN POSITION, BUT NOW THE DOOR "BUZZES" LOUDLY FOR HALF A SECOND EVERYTIME THE CAR IS LOCKED OR SOON AFTER DRIVING (LOCKS AUTOMATICALLY SOON AFTER BEGINNING A DRIVE).*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354022September 9, 2020
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR MECHANISM WOULD NOT WORK USING KEY FOB OR INSIDE AUTOMATIC BUTTON MOUNTED ON INSIDE. MANUAL LOCK ALSO WOULD NOT WORK. IN THE EVENT OF AN EMERGENCY OR ACCIDENT WE WOULDN'T HAVE BEEN ABLE TO EXTRACT OUR 2-YEAR OLD GRANDSON QUICKLY AS WE WOULD HAVE HAD TO GET OUR 5-YEAR OLD GRANDSON OUT OF HIS CAR SEAT FIRST THEN CRAWL OVER HIS SEAT TO GET HIS BROTHER OUT. IN AN EMERGENCY WE MAY NOT HAVE THE TIME TO EXTRACT OUR GRANDCHILDREN. FROM RESEARCH I'VE DONE IT APPEARS THIS PROBLEM HAS EXISTED SINCE 2003 & CHRYSLER HAS DONE ABSOLUTELY NOTHING TO CORRECT THIS DESIGN FLAW PUTTING PEOPLE'S LIVES AT RISK. I PAID OVER $1,200 TO REPLACE THE MECHANISM. IN MY OPINION THIS IS CLEAR NEGLIGENCE BY CHRYSLER/ DODGE. THE ONLY SAVING GRACE WAS THE REPAIR SHOP (PEP BOYS) FIXED THE WRONG DOOR, WHEN I COMPLAINED TO THEIR CORPORATE OFFICE THEY AGREED TO REPAIR THE DRIVER'S SIDE DOOR. ALTHOUGH, I STILL HAD TO PAY FOR LABOR OF $457.00. THE FIRST TIME THIS HAPPENED AT OUR HOME, HAD TO GET THE OLDEST GRANDSON OUT FIRST, REMOVE HIS SEAT THEN GET THE 2-YEAR OLD OUT. NOT EASY FOR A 65 YEAR OLD WITH BAD KNEES. IF MY WIFE HAD BEEN ALONE WHEN THIS HAPPENED SHE WOULDN'T HAVE BEEN ABLE TO GET THEM OUT. I HOPE YOUR AGENCY LOOKS INTO THIS BEFORE A TRAGEDY BEFALLS SOMEONE UNABLE TO EXIT THE VEHICLE DUE TO AN OBVIOUS THAT HAS BEEN IGNORED FOR REARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353775September 8, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE SHE HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP INTERMITTENTLY WITH THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED TO BE REPLACED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ORIGINAL DEALER WOULD REPAIR THE VEHICLE FOR THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE SHE WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. ONCE THE BATTERY WAS REPLACED, SHE WAS LATER INFORMED THAT THEY WOULD NOT PERFORM A DIAGNOSTIC DUE TO THE VEHICLE STARTING WITH A NEW BATTERY. SHE WAS ALSO INFORMED THAT SINCE THE CHECK ENGINE WARNING LIGHT WAS NOT ILLUMINATED, THE MECHANIC COULD NOT CORRECTLY DIAGNOSE THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353682September 8, 2020
ELECTRICAL SYSTEM
MY VEHICLE RANDOMLY SHUT OFF WHILE DRIVING. IT HAPPENED 15 TIMES OVER THE PAST YEAR CREATING EXTREMELY DANGEROUS SITUATIONS. BECAUSE IT WAS NOT THROWING ANY CODES, AND WOULD NOT REPLICATE OFTEN, IT WAS HARD TO DIAGNOSE UNTIL I DEVELOPED AN ISSUE WITH STARTING THE CAR, ALMOST A YEAR LATER. THE WIN MODULE WAS BAD. I NOW KNOW THAT EARLIER MODEL YEAR'S HAD A RECALL FOR THIS EXACT ISSUE. I FIND IT CURIOUS THAT THE BAD WIN MODULE WOULD OCCUR RANDOMLY FOR MY MODEL YEAR WITHOUT A COLLECTION OF OCCURANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353490September 7, 2020
ELECTRICAL SYSTEM
IT STARTED WITH MY WIPERS CONTINUEING TO RUN AND WHEN THE ENGINE WAS TURNED OFF. THE TIPM WAS DIAGNOSED BY TWO MACHANICS AS BEING THE ISSUE. IN WAITING TO HAVE THE FUNDS TO HAVE THE TIPM REPLACED MY CAR IS NOW SHIFTING INTO DRIVE 2 AND DRIVE1 ON ITS OWN WHILE I WAS DRIVING. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT OTHER OWNERS HAVING THE SAME SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353506September 7, 2020
SEATS
WHILE PARKED IN A PARKING LOT, BEFORE VEHICLE WAS STARTED, THE PASSENGER HEADREST EXPLODED FORWARD WITH A BANG. UPON INSPECTION, THE PLASTIC PIECE THAT IS DESIGNED TO RETAIN THE AHR DEVICE FAILED. HEADREST IS UNUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353544September 7, 2020
ELECTRICAL SYSTEM
ALL LIGHTS ON DASH ON WINDSHEILD WIPER ON IN THEN STOP WORKING DRAIN BATTERY I HAVE REPLACED BATTERY IN ALTERNATOR IN POWER STERING PUMP HAPPEN WHEN DRIVING AT 25 TO 30 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353545September 7, 2020
UNKNOWN OR OTHER
I CANNOT GET IT TO START, IT WON'T TURN OVER. THE LIGHTS ON THE DASH BOARD CAME ON INCLUDING THE IGNITION LIGHT. THE BATTERY IS NEW, SO WHAT'S THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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