Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11361451September 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE HAS LESS THAN 85,000 MILES WAS WORKING FINE THEN FEW DAYS AGO WOULD NOT START. THE STARTER WORKED FINE BUT WOULD NOT TURN OVER. LET IT SIT FOR HALF AN HOUR AND IT STARTED ON FIRST CRANK SO I LET IS IT RUN FOR A FEW MINUTES. TURNED OFF AND LEFT FOR AN HOUR OR SO TRIED AGAIN AND HAD TO REPEAT ENTIRE PROCESS...VEHICLE WAS STATIONARY BECAUSE WE'RE AFRAID TO DRIVE IT ANYWHERE. ORIGINAL OWNER IS IN A VA HEALTHCARE FACILITY AND HIS DAUGHTER AND ME (HUSBAND ARE HANDLING HIS AFFAIRS. BECAUSE OF THAT IT IS MY CONTACT INFO IMPUTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361493September 28, 2020
UNKNOWN OR OTHER
FRONT PASSENGER HEADREST DEPLOYED WHILE DRIVING 15 MPH ON SMOOTH SIDE STREET. NO IMPACT WHATSOEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361273September 26, 2020
ELECTRICAL SYSTEM
THE DRIVER SIDE SLIDING DOOR GETS STUCKED LOCK OR SOMETIMES WILL CLOSE ON YOU AND NOT STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361058September 25, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HATFIELD USED CAR CENTER (1333 AUTOMALL DR, COLUMBUS, OH 43228; 614-922-1333) AND THE CONTACT WAS INFORMED THAT THE VEHICLE RECEIVED UNKNOWN REPAIRS. THE CONTACT STATED THAT THERE WAS A MISFIRE IN THE ENGINE AND THAT THE FUEL SYSTEM WAS DEFECTIVE. THE FAILURE RECURRED SEVERAL TIMES WITH THE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361066September 25, 2020
ELECTRICAL SYSTEM
CAR SHUT DOWN WHILE DRIVING. THERE WAS NO LIGHTS OR POWER. IT STARTED ON A JUMP, BUT BEGAN SMOKING. WE REPLACED THE BATTERY, BUT IT STARTS SMOKING EVERY TIME YOU RUN IT AND THE BATTERY LIGHT STAYS ON. I HAD IT TOWED, AS IT ISN'T SAFE TO DRIVE. THE MECHANIC CHECKED THE ALTERNATOR, BUT IT IS GOOD THE MECHANIC SAYS IT MUST BE THE COMPUTER AND SAID IT WOULD HAVE TO BE TOWED TO THE DEALERSHIP/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361006September 24, 2020
STRUCTURE:BODY
THE REAR SLIDING DOORS OF MY 2012 CHRYSLER TOWN AND COUNTRY VAN HAS ISSUES. WHEN BEGINNING TO DRIVE AND THE DOORS AUTOMATICALLY LOCK THE PASSENGER SIDE DOOR BUZZES A WARNING. PASSENGERS THINK THE DOOR IS ABOUT TO OPEN. SOMETIMES THE FOB WILL AND WON'T LOCK THE DOOR AS IT SHOULD. NO CONSISTENCY TO THIS FOB PROBLEM BUT THE BUZZING OCCURS EVERY TIME YOU PUT VAN INTO GEAR AND BEGIN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360874September 24, 2020
AIR BAGS
VEHICLE WAS PARKED ON A CITY STREET ALONG THE SIDEWALK IN FRONT OF A RESIDENCE. I PULLED OUT ONTO THE STREET WENT APPROX. 100-125FT PASSENGER SIDE AIRBAG (NOT FRONT BUT SIDE OF VAN) EXPLODED VEHICLE DIED SET THERE A FEW MINUTES TO COMPREHEND WHAT HAPPENED WAS ABLE TO RESTART VEHICLE AND MOVE TO SIDE OF STREET GOT OUT WALKED AROUND NO OTHER DAMAGE TO VEHICLE CALLED TOW TRUCK AND VEHICLE WAS DRIVEN ONTO ROLL BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360903September 24, 2020
ELECTRICAL SYSTEM
BLIND SPOT DETECTION MONITOR FAILING DUE TO CORROSION ON THE TERMINALS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360147September 21, 2020
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL OPEN AND CLOSE NORMALLY BUT WHEN IT GETS HOT OUTSIDE THE DOOR WILL NOT LATCH WHEN IT CLOSES. DOOR SOUNDS LIKE IT IS CONSTANTLY TRYING TO LATCH SHUT. THIS WILL ALSO START HAPPENING IF THE VEHICLE GOES OVER A BUMP WHILE DRIVING AND THE LIGHTS GO ON THAT THE DOOR IS OPEN. THE DOOR IS TRYING TO OPEN AND CLOSE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360241September 21, 2020
AIR BAGS
ON 9/3/20, I WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER WHO CRASHED INTO ME RAN A RED LIGHT WHILE I WAS MAKING A LEFT HAND TURN OFF THE OFFRAMP AT SAHARA AVE. TO GO WEST IN LAS VEGAS, NV. THE ESTIMATED IMPACT FROM THE OTHER VEHICLE WAS THAT HE WAS DOING ABOUT 45MPH, THIS TOTALED MY LEFT DRIVERS SIDE AND CAUSED ME TO HAVE A FRACTURED CLAVICLE AND #2 RIB, WHICH I WAS RUSHED TO UMC TRAUMA, LAS VEGAS, BY AMBULANCE. THE PROBLEM IS NONE OF MY AIR BAGS DEPLOYED FROM THIS CRASH AND I'M WONDERING IF THERE IS DEFECTIVE EQUIPMENT. THE ACCIDENT CASE #200900200 FROM THE NHP IS AT THEIR SOUTHERN COMMAND, 702-486-4100. THE OTHER DRIVER WAS CITED FOR RUNNING A RED LIGHT CAUSING INJURY. MY INSURANCE CO. HAS TOTALED THE VEHICLE AND NOW WANTS TO SALVAGE IT, THEY ARE FARMERS INS., SO YOU MIGHT CONTACT THEM TO SAVE ANY EVIDENCE YOU MAY NEED.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11360055September 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I WAS DRIVING YESTERDAY WITH MY 3 KIDS AND THE VAN SHUTDOWN WITHOUT WARNING AT HIGHWAY SPEEDS. IT BECAME A VERY DANGEROUS EVENT SINCE WE DID NOT HAVE BREAKING AND VERY DIFFICULT TO STEER. AFTER, GETTING TO THE SHOULDER, THE VEHICLE WOULD NOT START AGAIN, ALTHOUGH IT HAD A FULL TANK OF FUEL. THE KEY GETS STUCK IN THE ON POSITION. AND IT LOCK THE STARTER IN THE IGNITION PHASE AS IF I WAS HOLDING THE KEY ON AFTER THE CAR STARTS. I CYCLED THE KEY AND NOTICED THAT IF I HELD IT RIGHT, IT WOULD NOT LOCK THE STARTER IN THE STARTING POSITION. HOWEVER, IT WOULD NOT TURN ON. I SAW THERE WERE RECALLS ON THIS VEHICLE AND ONE ABOUT THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359919September 19, 2020
POWER TRAIN
ON9/16/2020 NOTED A HIGH PITCHED WHINE STARTED WHEN BACKING OUT OF DRIVEWAY AND CONTINUED ON THE HIGHWAY APPROXIMATELY 25 MILES TO WORK. AFTER WORK, THE CHECK ENGINE LIGHT CAME ON AND WITHIN 1-1.5 MILES ON LOCAL SIDE STREETS FROM MY WORK, THE CAR BEGAN HAVING TROUBLE WITH ACCELERATION AND BOGGING. I WAS ABLE TO PULL INTO A LOCAL GARAGE. THANKFULLY, I DID NOT TAKE THE HIGHWAY OR THIS WOULD HAVE BEEN DISASTROUS. 9/17/2020 THE SERVICE GARAGE HAD IDENTIFIED NEED TO REPLACE TRANSMISSION. IT ONLY HAS 74000 MILES ON IT AND OUT EXTENDED WARRANTY EXPIRED RECENTLY. THE DAY PRIOR TO THIS HAPPENING, A WINDOW MOLDING SUDDENLY FLEW OFF OUR DRIVERS SIDE WHILE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359934September 19, 2020
SERVICE BRAKES
THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359953September 19, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAMS DRIVER'S SIDE WON'T WORK. REPAIR MECHANIC SAYS IT IS A FAULTY TIPM MODULE SHORTING OUT AND NEEDING TOTAL REPLACEMENT. NOTICED SIGNIFICANT NUMBER OF OWNERS WITH THE SAME PROBLEM. REPAIRS COSTING CLOSE TO $1000.OO. WHERE IS THE GOVERNMENT RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359979September 19, 2020
STRUCTURE:BODY
DRIVER SIDE REAR SLIDING DOOR WILL NOT LATCH ALL THE WAY. KEEPS POPPING IN AND OUT. WHEN DRIVING THE DOOR AJAR LIGHT COMES WHEN WHEN I HIT A BUMP. I HAVE READ ONLINE THIS HAPPENING TO MANY OTHER TOWNS AND COUNTRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360028September 19, 2020
UNKNOWN OR OTHER
PASSENGER SIDE LOCK ACTUATOR MAKES A BUZZING SOUND WHEN UNLOCKING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359876September 18, 2020
ELECTRICAL SYSTEM
OUR 2016 CHRYSLER TOWN AND COUNTRY HAS WOTHIN THE LAST 3 WEEKS STARTED MAKING A LOUD BUZZING NOISE COMING FROM BOTH DRIVER SIDE AND PASSENGER SIDE SLIDING DOORS WHEN THE VAN STARTS MOVING. RECENTLY THIS WEEK THE PASSENGER SIDE SLIDING DOOR HAS COMPLETELY STOPPED WORKING IT CAN'T EVEN BE OPENED MANUALLY. THE DOOR CAN'T BE OPENED FROM THE INSIDE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355535September 17, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO PARK ACROSS THE GARAGE DOOR WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SUDDENLY VIOLENTLY ACCELERATED. THE CONTACT TURNED THE VEHICLE TO THE RIGHT BUT WAS UNABLE TO MOVE THE VEHICLE BACK TO THE LEFT. THE STEERING LOCKED UP AND CRASHED INTO SOMEONE'S GARAGE, AND THE VEHICLE SHUT OFF. THE AIR BAGS DID NOT DEPLOY. THE SHOULDER SEAT TIGHTENED UP. THERE WAS NO INJURY. HOWEVER, THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM FOR OBSERVATION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO THE DUPAGE CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT: 433 E NORTH AVE., GLENDALE HEIGHTS, IL 60139 WHERE THE TECHNICIAN REPAIRED THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11355617September 17, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTOFF CAUSING THE POWER STEERING AND POWER BRAKES TO CEASE OPERATION. AFTER GAINING CONTROL OF THE VEHICLE, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL THE DEALER UMANSKY DODGE CHRYSLER OF CHARLOTTESVILLE LOCATED AT 960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, WHO DIAGNOSED THE VEHICLE AND STATED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PCM WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355389September 16, 2020
SEATS
THE HEADREST ON THE DRIVERS SIDE DEPLOYED WHILE DRIVING ON A SMOOTH ROAD AND DISORIENTED ME FOR A FEW SECONDS. THE STREET IS CURVY AND IS ON A CAUSEWAY. I DRIVE IT EVERYDAY AT A SPEED LIMIT OF 45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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