Chevrolet Traverse Complaints

593 consumer complaints on file.

#11579531March 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I bought my 2021 Chevy Traverse brand new. Now it has about 44,000 miles on it and is just under 2 months of purchase date. I noticed that my battery light turned on yesterday while I was driving. Within seconds my vehicle stalled out and I was just coasting along in traffic, unable to restart my car. I was able to coast to the side of the freeway and jump my car. After doing so it started again so I proceeded to drive away. After about 4 more minutes my vehicle shut off again as I was driving in traffic. I was unable to get the car started again and was just a sitting duck in heavy traffic. I had the vehicle towed and a new battery was put in. My vehicle starts but the new battery is already loosing voltage. After a diagnostic test was done by the mechanics at the auto shop it looks like the alternator needs to be replaced. This is not only unheard of that such a new vehicle would already need a brand new alternator, but it was also a huge safety risk with how it all happened so quickly with VERY minimal warning and the vehicle completely shut off while I was driving in heavy traffic. So many people could have been harmed due to this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578875March 22, 2024
UNKNOWN OR OTHER, POWER TRAIN
About 1 week ago, I began getting "Shift To Park" warnings/notifications when I would park the car and turn off the engine. To make it stop, I usually have to turn the car back on, shift to a different gear, shift back to Park, wiggle the gear shift around side to side and back and forth within the Park gear. Sometimes it will have remedied when I attempt to turn the car off the second time, and other times I need to do the same procedure again. In looking it up online, this is a known issue, and an ongoing issue, with GM vehicles over the past several years with no fix or attention to mandate a correction. This seems to effect GM vehicles of multiple models and can allow the vehicle to roll (and my driveway is a small hill on the top of the hill/cul d' sac that we live in). When it fails to recognize the vehicle is in Park, I cannot exit the car, the alerts and chimes continue and would ultimately drain my battery if it failed to recognize that it was in Park. I do have an appointment scheduled for the dealership to check since I am under warranty still. My vehicle only has less than 29,000 miles and is not driven on rough or challenging terrain, with local drives of less than 10 miles generally. Only 1 driver for this vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577874March 17, 2024
SEATS, SEAT BELTS
Second row seat belt is stuck in the seat adjustment lever arm. Causes passengers or children to ride home without seat belts. The belt locks up and can not be freed from the adjuster arm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577387March 14, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger’s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11576787March 12, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576365March 9, 2024
UNKNOWN OR OTHER
Exhaust bracket failure. Broken bracket exhaust. Refer to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575992March 7, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2022 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud rattling sound coming from the exhaust system and exhaust fumes was entering the cabin of the vehicle. The vehicle was taken to the local dealer who determined that the exhaust pipes were cracked and had become unsecured and that the entire exhaust system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was concerned that carbon monoxide could enter the vehicle creating a safety hazard while operating the vehicle. The failure mileage was 50,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574763February 29, 2024
ENGINE, ELECTRICAL SYSTEM
per the tech at the dealership the noise in my engine is coming from the front exhaust pipe near the hanger it is starting to rust and has made a small hole that is causing the excessive engine noise. gm has a special coverage bulletine for the 2021 traverse (n22238550) this is the same exact thing my 2022 travers is doing. This is so unsafe , you can smell fumes in the vehicle and the car is getting bad mileage and the engine is very loud. The dealer and chevy c/s said there is nothing they can do because the 2022 traverse are not included in the gm special coverage(n22238550). Gm needs to take response ability for the 2022 as well and fix the issue and replace the pipe and the catalytic converter. Hope someone will listen and take this serious and make gm do the right thing for the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574507February 28, 2024
ELECTRICAL SYSTEM
Battery charger notice came on and on way to go have it checked the car stalled in the middle of a busy road and i had problems turning the steering wheel few seconds later the engine stopped running completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571583February 13, 2024
ENGINE
Exhaust front flex pipe leaking from crack at welded hanger. Upon research, this is a problem that go back to 2019. (Bulletin No.: PIP5681 Published date: 09/26/2019) ( Chevrolet TSB N222385510)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571398February 12, 2024
SEAT BELTS
Middle seatbelt will not retract. This vehicle has not been in any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570839February 8, 2024
ELECTRICAL SYSTEM
On [XXX] my 2021 Traverse with 46K miles, purchased new from Atlantic Chevrolet, Bay Shore, NY, broke down on the road, dead battery, and alternator. I could not successfully jump the car to get it running. I had no use of steering, nor could I shift the vehicle into neutral to move to the roadside. Prior to towing the vehicle, based on my car insurance, Atlantic Chevy was outside of my towing area and would have cost me $500.00 out-of-pocket to tow. I called customer service and a female employee told me that the battery issue would not be covered. I had the car towed to my local mechanic, upon inspection they determined that the alternator failed, and needed to be replaced. I called Atlantic Chevy again and explained the issue to the same representative, she told me that that would not be covered based on my expired warranty. To be sure, I proceeded to call GM corporate. I spent an hour on the phone with a representative who ultimately told me that it would not be covered. I had no option but to have the repair done by my local mechanic. They purchased the alternator from Atlantic Chevy to ensure that they were installing certified parts for which I paid out of pocket. It goes without saying, that an alternator should not fail with such low mileage and after researching, I have found that there are identical complaints for the same year, make and model car. I contacted GM corporate to file a formal complaint, and ask for compensation. I dealt with a very competent person who exhausted all of the options within her corporate structure, but to no avail, GM refused to take responsibility, and would provide no resolution. References Consumer Reports: [XXX] : [XXX] NHTSA ID Number: 11563091 Incident Date [XXX] Vehicle Identification Number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570416February 6, 2024
Carry Handle, Shell, Base, Other/I am not sure, Tether, Lower Anchor (on car seat or vehicle)
When this seat is first installed with the seat belt, it has a tight fit. However, the install seems to loosen for no apparent reason on its own. This occurs frequently. The seat is properly installed with pulling the slack out of the seat belt, securing the snuglock, and then locking the vehicle seat belt. I am concerned that the install will loosen in the event of an accident, and my toddler will not be properly secured. When the seat loosens, it moves more than one inch from side to side. It has even loosened so much that it began visibly lean to one side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568174January 27, 2024
POWER TRAIN
Transmission and valve box stopped functioning in the middle of driving. As a result, the car was stuck in 1st gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567972January 26, 2024
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11565718January 16, 2024
UNKNOWN OR OTHER
The exhaust pipe separated from the mounting bracket resulting in damage to the pipe leading to the manifold. This is a 2 year old vehicle. This issue has been reported in multiple years of Chevrolet Traverses. Chevrolet extended warranties on 2021 Chevrolet Traverses to 150,000 mile for this exact issue but clearly have not fixed the problem for the 2022 Chevrolet Traverse. N222385510 There was no warning of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564797January 11, 2024
ELECTRICAL SYSTEM
The alternator is placed right under the fill cap for engine oil. So if and when an auto repair shop or owner spills oil out of a funnel or anything else this oil will leak and the first spot it drips onto is the alternator. With all the other plastic under the hood there should be some kind of shield bracket or sloped plastic to get in the way of all the other maintenance under the hood. So precede with caution and avoid the unnecessary cost of an alternator change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563091January 2, 2024
UNKNOWN OR OTHER
I bought my Chevy traverse car in June 2021 with 0 miles. On 12/25/2023 the alternator went out. I know there any many people who are having this same problem when the car reaches 40k miles. This is not fare to us bc we now have to pay 1700 in repairs. If the alternator goes out when driving, your car will stall and stop and you can end up in a sudden crash. This should not be happening at 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561947December 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on I-20 with cruise control on @ 71 mph (night time) @ 7 min into using cruise control, the suv acted like it stopped for a quick second (scaring me) I remember rubbing my neck afterwards, thinking it was almost like whiplash. I pulled off the road into parking lot. I thought maybe I had a flat or tire issue, no tire issues. I then stopped @ a store, when getting back into the suv, I could smell something awful. Like something had burnt. Still don’t know. I have not used the cruise control since this incident. It was Xmas weekend, so I have to wait till dealer opens back up to have it checked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559058December 7, 2023
ENGINE, POWER TRAIN
Wife was driving my kids to school this am. Driving up a slight hill on a speed limit 55 road vehicle started slowing down and wouldn’t accelerate. Stopped for a traffic light and it very slowly accelerated like a manual transmission stuck in a higher gear. Check engine light went on. I Was able to drive the traverse to the local gmc/Buick dealer which mentioned they were able to download some codes about possible transmission failure - super dangerous and very concerning for a ~1.5 year old vehicle with under 13,000 miles. This could be a major safety issue. Vehicle left at dealer, at this time no confirmed diagnosis but dealer acknowledged there’s a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse