Chevrolet Traverse Complaints

593 consumer complaints on file.

#11638069January 23, 2025
POWER TRAIN
Hi, I purchased a 2025 Chevy Traverse High Country back at the end of November. It only had 2200 miles on it when my transmission started slipping. I was really enjoying this SUV too. On January 13th I noticed something weird happening when I would accelerate. When I would accelerate if felt like my tires were slipping on ice followed by a jerk. I knew it wasn't ice after accelerating at each stop. This worried me because my 10 month old son was in the vehicle with me. I was worried it was going to stop mid traffic. I drove it home and called the dealer and asked them to get me a loaner ASAP because the Traverse felt unsafe to drive. Luckily I got a loaner that same evening after dropping it off. When I returned home I saw the tranny leak on garage floor. A large reddish pink puddle. It's been in the shop since Monday. The Service department is trying to find parts to repair it. According to them they won't be available from GM until February 28th, unless they find it elsewhere. According to them it needs two bolts that are backing out of pump causing it to leak. Cars been in the shop now 11 days and counting. This is a big safety concern that needs to be made aware of to the public. People are purchasing this vehicle without knowing there's possible issues with the transmission. There definitely needs to be a recall on this transmission until they figure which ones are affected by this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637951January 23, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving at approximately 70 MPH, the RPM revved up to the "RED Zone". The contact stated that the accelerator pedal was not depressed at the time of the failure. The contact stated that the "Check Engine" and "Reduced Speed and Traction" warning lights were illuminated. The contact stated that the vehicle was losing motive power. The contact pulled off the highway turned off and restarted the vehicle. The contact stated that the vehicle was able to shift to drive (D); however, the vehicle was hesitating while accelerating. The contact stated that while shifting into gear the vehicle jolted. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle back to the residence and became aware in the morning that there was a puddle of transmission fluid underneath the middle of the vehicle. The contact had taken the vehicle to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637348January 21, 2025
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
The battery wasn't being charged which caused some problems. However, it was the alternator that was bad. Since the battery wasn't being charged and the alternator was failing, there were problems with steering and engine power which almost caused a collision at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636785January 18, 2025
POWER TRAIN
I was driving down the interstate in 3 lane traffic at approx. 70MPH. Car had 1,700 miles on it at the time. Engine abruptly reduced power and the RPMs shot up to 6000. It was a struggle to not get rear ended and get to the shoulder. With cars on either side this could have been a very different outcome. Upon getting to the shoulder the car would no longer go into gear. Dealer diagnosed it as a transmission failure and would need a new transmission. There was transmission fluid all under the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636361January 16, 2025
UNKNOWN OR OTHER
Around 8-19-24 I started noticing liquid on my garage floor. It had a slight oil consistency to it. I brought it in to a local auto shop who inspected it and confirmed the radiator was leaking randomly. There was no visible damage to it and no reason it should have started leaking when only 3.5 years old and only had 53k miles on it. No indicators of any kind prior to the leaking starting either. It started leaking a little bit one day and each day it started leaking progressively more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635560January 12, 2025
BACK OVER PREVENTION: WARNINGS
Unknown if this vehicle qualifies for the retrofitting of rear and front parking sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634908January 8, 2025
Other/I am not sure
The car seat is a spinning seat, the seat is no longer locking into forward position leaving the seat to free spin which could cause death if I were to get in an accident. Nuna states I need to buy a new frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634065January 4, 2025
VISIBILITY/WIPER
Passenger side window shattered with the cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632792December 27, 2024
POWER TRAIN
When driving transmission slips and goes into wat feels neutral....also when shift from park to any gear there is a click coming from front of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632380December 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Traverse. The contact noticed liquid underneath the vehicle where the radiator system was located. The vehicle was taken to the dealer who diagnosed that the radiator and coolant system had failed. The radiator and coolant were replaced. After having the repair completed, the contact had the vehicle inspected for the DMV admission test and the vehicle was reported as failed. The vehicle was returned to the dealer who could not find the cause of the failed test. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631717December 20, 2024
SEAT BELTS
My front passenger seat belt has started to not latch. I have to push the button and insert the seatbelt in order for it to latch. Sometimes it will release on it’s own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631361December 18, 2024
POWER TRAIN
The contact owns a 2023 Chevrolet Traverse. The contact stated that after shifting into reverse the vehicle failed to respond. The contact stated that there was a loud banging sound coming from the vehicle. The contact stated that the same loud sound was heard while driving forward. There were no warning lights illuminated. The vehicle was taken to the dealer and was duplicated; however, the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V172000 (Power Train) and linked the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630274December 12, 2024
VISIBILITY/WIPER
Following an overnight snow storm, I completely cleared the vehicle of snow and ice including the windshield and hood while running the vehicle to get it to operating temperature. During my morning commute, snow, slush, and water began accumulating on the windshield and froze to the outer four to six inches on both sides. The wiper edges were clear from the night before, as I had raised them off the windshield. They were able to maintain a clear view in the middle of the windshield. I ran the defroster at full temperature, the "HI" setting, with the fan speed at 6 out of 8. The external temperature was 14 degrees Fahrenheit. Driving speeds varied from 30mph on county roads and 65mph on the interstate. The front defroster vent does not run the full width of the vehicle, so there is no way to apply warm/hot air to the outer edges to keep it from refreezing and maintain full visibility. This creates unsafe driving conditions by narrowing the forward view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629845December 10, 2024
SERVICE BRAKES, HYDRAULIC, FORWARD COLLISION AVOIDANCE, ENGINE
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 45 MPH and depressing the brake pedal, the message "Brake Assist Failure" was displayed. The contact was able to pull over to the side of the road. The contact stated upon turning off and restarting the vehicle, the message was no longer displayed, and the vehicle operated as needed. The contact stated while driving 25-30 MPH at the airport, the failure recurred. The contact stated that upon turning off and restarting the vehicle several times, the failure persisted. The messages "Brake Assist Failure" and "Forward Collision Not Available" were displayed, and the check engine warning light was illuminated. The contact was able to drive 5 MPH and pulled over to a safe location. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The dealer was awaiting the parts to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629719December 9, 2024
SEATS
The left (driver) side third row seat in 2024 Chevy Traverse is unsafe for a passenger to use due to a defect in the head restraint. The vehicle’s third-row seatbacks can be folded down to increase the cargo area. The head restraints are supposed to automatically fold out of the way as each seat is folded down so as not to interfere with the second-row seats. Also, per the owner’s manual, “the head restraint can be folded down to allow for better visibility when the rear seat is unoccupied.” Upon returning the seatbacks to the upright position for passenger use, it is required to manually return the lowered head restraints to the upright position. Per the owner’s manual, “when an occupant is in the seat, always return the head restraint to the upright position. Pull the head restraint up and push it rearward until it locks into place. Push and pull in the head restraint to make sure that it is locked.” Upon lowering and raising the third-row seats of my All New 2024 Chevy Traverse, shortly after taking delivery on 15 August 2024, I discovered that upon raising the seatbacks to the upright position the head restraint of the left-hand seat will NOT reset and lock to the upright traveling position, thus making it unsafe for passenger use. Also, upon lowering the right-hand seat, the head restraint of the right-hand seat does not fold down, as required, to avoid interference with the right-hand second row seat or to allow for better visibility when the rear seat is unoccupied. Upon taking the vehicle to the selling dealer’s service department on 4 SEP 2024 to report the defect, they initially claimed surprise at the defects. Upon further online research, I learned that Chevy was aware of the head restraint issues with the “All New 2024 Traverse” as early as June 7, 2024, as evidenced by their Bulletin number PIT6184A, which the dealer acknowledged as having been received, even though they continue to sell the All New 2024 Traverse with these safety defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629710December 9, 2024
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
The contact owns a 2024 Chevrolet Traverse. The contact stated that after lifting the third-row driver’s side seat from the down position, the head restraint remained in the folded position and could not be adjusted. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629162December 6, 2024
POWER TRAIN, ENGINE
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at various speeds, the check engine warning light illuminated on the instrument panel. The vehicle was taken to several dealers and the contact was informed that the issue was related to the OnStar feature. The contact called OnStar but was informed that the App was not responsible for the check engine warning light being illuminated. The vehicle was taken back to the dealer and a reset was performed of the check engine warning light. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted without warning. In addition, the contact stated that upon turning off the vehicle, an abnormal, banging sound was coming from the engine. The vehicle was taken back to the dealer however, the cause of the failure was not yet determined; however, the contact was informed that the front drive axle was leaking. The front drive axle was replaced; however, the failures persisted. The manufacturer was notified of the failure but offered no assistance and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629026December 5, 2024
POWER TRAIN
With only 1017 miles on vehicle, the transmission leaked all of the fluid out. Incident happened on a side street, thankfully not on the freeway as this would have been even more of a safety concern. Vehicle was sent to local dealership for inspection. NO warning lamps or messages appeared before, during or after the transmission fluid leaked out of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628596December 3, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
The contact owns a 2024 Chevrolet Traverse. The contact stated that there was fluid leaking from the vehicle onto the driveway. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the transmission was leaking transmission fluid. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628443December 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I am writing to report a serious safety concern with my newly purchased. I believe this issue, if unaddressed, could lead to accidents. Specifically, when I am stopped at a stop sign with another vehicle behind me and the light changes to green, I begin to drive forward. However, as the vehicle behind me starts moving toward me, my car suddenly and violently applies the brakes. The force is so strong that it feels as if I've been rear-ended. This abrupt braking creates a dangerous situation as it increases the likelihood of me being rear-ended by the car behind me. It is important to note that I am in "Drive" mode and moving forward, not in reverse, so I would not expect the car to brake under these circumstances. This issue is not isolated, and I have experienced similar sudden braking on several occasions, but this scenario is the most concerning due to the potential for accidents. I took the car to the dealership, assuming it might be a programming error. However, the dealership informed me that this is a known issue with this model, but no recall has been issued to address it. I strongly urge the NTSB to investigate this matter further, as I believe it poses a significant safety risk to drivers and passengers. Thank you for your attention to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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