Chevrolet Traverse Complaints

593 consumer complaints on file.

#11653267April 7, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2023 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, exhaust fumes entered the vehicle, causing her to have headaches. The vehicle was taken to the dealer, who determined that the exhaust pipe had corroded and cracked, leaking fumes through the muffler and Y-pipe. The contact was informed that the Y-pipe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11653106April 7, 2025
POWER TRAIN
FLUID LEAKING FROM BOLTS ON TRANSMISSION REQUIRING FULL REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652931April 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Purchased car Tuesday, Thursday night upon pressing the start button all power went out on car. Driving to dealership to have car looked at vehicle shutoff completely at traffic light. Vehicle restarted then two miles from dealership car had multiple warnings and brakes completely went out. Managed to get car off the road safely, currently awaiting tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652816April 4, 2025
ENGINE
Multiple exhaust leaks repaired 5 times. 1. 32,095 miles 2. 38,674 miles 3. 43,388 miles 4. 58,480 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651312March 28, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 50 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the alternator. The vehicle was not repaired due to parts being on backorder. The manufacturer was not notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649072March 18, 2025
AIR BAGS
I was driving south on [XXX] north of [XXX] when a blue Dakota pulled out in front of me. I did not have time to stop or swerve. The Emblem of the airbag cut my left hand and fingers, tore the tendon in my thumb and hand, and sprained my left wrist. It also bruised my right thumb, bruised my heart, and collapsed the bottom of my lungs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11648441March 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Owned brand new vehicle for 48 hours. Fuel injector failure on cylinder 4 at 120 miles on the dash. Check engine light was on. Vehicle is currently at dealership. Engine unreliable/unsafe. Dealer confirmed. Dealer stated up to 10 days waiting on parts. Unknown if further damage has been caused. Wife states vehicle had a rough idle. Diag code P0300, P050D.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647934March 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Bought it back in July. Had it taken back that first month for the 3rd row headrest issue. Then the check engine light kept coming on, 1st time they said it was a cylinder misfire code, they rest it and said try getting gas from a different station.. light came on 3 more times, but by the time we took it in, they “can’t replicate the issues”. Then the tire sensors went out, took it in and they had to order a new sensor. Then this past weekend we lost total power steering while driving 40+mph. Then it happened again the next day, but this time we lost complete control, entire car shut down, screens off, no breaks, no power steering, no nothing. We let it coast to a stop then put it in park. Took it to the dealership the following morning. They read a bunch of codes. Said they’d call with an update later that day. Now it’s been 3 days, and they can’t replicate the issues and are at a loss as to why it happened or how to fix it to prevent it from happening again. Said it might be something to do with central computer system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647427March 10, 2025
FUEL/PROPULSION SYSTEM
1. DRIVER SIDE EXHAUST FLEX PIPE BRAKET 2. Exhaust leak 3. Yes. It has been replicated and diagnosed. 4. No engine light. There was a rattling and increased exhaust noise. A hole in the exhaust pipe at the bracket location was found. 5. This condition seems to be a common problem with this year and make which I am now having to pay $600 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647403March 10, 2025
ENGINE
Special Coverage N242445280 Front exhaust pipe mounting bracket breaks creating a hole in the exhaust pipe. Coverage referrers to Left side pipe, but bracket connects to both left and right side pipe and when breaks can brake on both pipes at the bracket location creating an exhaust hole in either / both pipes. Currently GM is only replacing the left side but needs to replace both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647270March 9, 2025
SERVICE BRAKES, WHEELS
* What component or system failed or malfunctioned, and is it available for inspection upon request? The breaks continually squeak so loud. They have done this since the first month I had car. The dealership said that they compared it, and it is normal for the car. On paper, they wrote could not replicate, even though they could. It’s so loud and annoying. New car should not sound like this. Tires slide on snow and ice. * How was your safety or the safety of others put at risk? In any weather conditions, yes. I have slid on ice many times. I had a near death experience on a snowy morning hiting a slick spot and fish tailing. The tires provided should be better than what they are. Another time last week I drove over melted snow (40 degrees out) must have been ice under, car would not break and I was unable to stop at the stop sign! It skidded through. * Has the problem been reproduced or confirmed by a dealer or independent service center? Break sound has been reproduced and they said they can’t do anything. They documented that they couldn’t reproduce it. That was frustrating. Tires I will share concerns when I return. * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * My check engine light has come on at least 3 times. That’s a separate issue with this car. Multiple check engine lights with no known issue to solve at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645971March 3, 2025
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
The contact's wife owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the right turn signal light illuminated and blinked intermittently. The contact's wife noticed that the rear passenger’s side brake light and signal light failed to work as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion while driving at an undisclosed speed, the brake pedal was depressed, and made an abnormal sound. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the failure had occurred on 4 separate occasions. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645578February 28, 2025
ELECTRICAL SYSTEM
Vehicle keeps giving codes not even a month after purchased that say key missing check for key. Then another that says key not found put key in center console left cupholder. This has happened multiple times already and the dealership supposedly said the first time it was a programming issue and needed to be reprogramed. They did that and the vehicle did the same thing. Errors for low battery service battery pop up. Along with service keyless start system. When the key not found error or key missing error comes on the vehicle does not start. I have been stranded when this happens because it does not recognize the key therefore the truck wont start at all and has to be towed. The codes usually pop up first then the vehicle does not start. I took it in because I started getting the codes again and again after the vehicle was releasd to me it again did the same. Happened a 3rd time and after several attempts of starting the truck after getting stranded again the 4th time it happened was at the actual dealership when i prayed it would start to get me there. The service write disconnected the batter to clear the codes so he can start it to move the vehicle because it was in his way. Now im being asked by the dealership that the engineers want to know what I am plugging into the vehicle to make it interfere w the vehicle not starting. I filed a claim w gm to have the vehicle swapped out but the dealership has not returned their emails. There was damage like if someone backed into me that thr dealership said knocked off sensors and was causing it to go out of whack. I paid to have everythjng repaired which was told would resolve the issue and a few days after repaired happened again. I was told it was failing all tests. But because the bay the vehicle was on was needed they reset the codes again and now the engineer cannot get the truck to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645392February 27, 2025
AIR BAGS
The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was still receiving medical attention and physical therapy. There were no other people injured in the accident. The vehicle was towed to an undisclosed location. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11644753February 25, 2025
SEATS
Since June of 2024 my 3rd row seats will not let down. Problem when you pull tether strap it will not release the seat to allow it to fold down. I am not able to use my third row at all. I informed Maxie Price Chevorlet about the issue. I called GM and they have no clue about a recall. I bought a brand new vehicle and can not use it for the reason I bought it for!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644550February 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When turning using signal upon straightening back out the lane change signal activates for the opposite direction I actually turned. Seems to happen on sharper turns than wide turns. I believe this is a safety issue and it looks to others that I may be switching lanes or turning again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643483February 18, 2025
POWER TRAIN
Brand new Traverse with 3,600 miles on it started leaking transmission Fluid. Was told by dealership it was a slow leak and it was ok to drive while waiting for parts to come in. 12 hours later while wife was on highway coming home from work check engine light came on and vehicle went into low speed mode. My wife was able to drift off the highway and come to a stop. There was a puddle of red fluid under the vehicle and the undercarriage and rear of vehicle were covered in transmission fluid. It was towed to dealership on 02/14/25 and we are still awaiting status of the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640209February 2, 2025
UNKNOWN OR OTHER
Car would not shift out of 1st gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638503January 25, 2025
UNKNOWN OR OTHER
I have noticed several instances where my vehicle does not go in park when I put it in park.The engine still runs after turning off because of this and sometimes I don't catch that it has not locked in park and I get out of it and the vehicle will roll
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638368January 24, 2025
ELECTRICAL SYSTEM
My car came up with an alert message when I started the vehicle, "Service Battery Charging System Vehicle May Stall". I assumed using my remote start had somehow drained my battery or that the cold weather (30 degrees) was affecting my battery. I began driving hoping the battery would charge once running. Another alert came up, "Battery Saver Active". The alerts repeated again. In less than 10 miles from where I first started, I made it to a Les Schwab where I asked them to check my battery. The guy ran out and said my battery had more juice not running. They told me to take it to service repair shop close by. I began driving to the nearest shop and my car jerked/stopped/died, the steering was locked up and I lost complete control of the vehicle but luckily I was not far out of the Les Schwab parking lot and was able to coast into another parking area. I had to have my car towed to the repair shop where they told me it would cost $1,600 to replace the alternator, I luckily have a Platinum Extended Warranty and it appears to be covered. I am so thankful that I was not on a highway at the time and that I took the alert seriously and responded immediately. My 14 year old was in the car with me and it really scared her that the car jerked and stopped. The amount of time I had from receiving the alert to a dead battery was very short. This should not happen and I'm so glad that I was driving versus an up and coming driver (turns 15 next week) that would not have known what to do. I've done my research and this issue has been mentioned in several chats regarding owners experiences for Traverses' around the 30,000 mile mark, my car is at 40,000 miles and was serviced at 30,000. I'm honestly not sure I can ever trust my vehicle after this experience. Others have said that they fixed the issue only to have it happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse