Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11423586July 6, 2021
SERVICE BRAKES, STEERING
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 40 mph and making a left turn, the vehicle started hesitating. The steering wheel ceased. There was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing all four tires to be replaced. The contact replaced all four original tires however, the failure persisted. The contact took the vehicle back to the local dealer, where it was diagnosed with needing an alignment. The contact stated that the wheels were aligned however, the vehicle but continued to experience the failure. The contact stated she had the vehicle serviced four times but continued to experience the failure. The contact also stated that the low brake fluid warning flashed off and on, even after adding brake fluid to the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423309July 3, 2021
AIR BAGS
took car to dealer for nys inspection* {recall must be done to pass} service advisors work on commision, so i get a $5500 quote on "" seriously needed work"" yet my concerns were overlooked. & unauthorized work yet Recalls are to be done free so there no commison, so they upsale you and put off the takata airbags as"" on order""= profit over safety. now im on the hook for $6000 or they keep the car then sell as "certified pre- owned" this is part of a serious flaw within the automotive industry. my car is a decommisioned nj police k9 car. so it was a fleet car + very well maintained. the service advisor is grossly over billing and padding the work order. i had to put a stop work order as a disabled person who needs his car to be mobile and i bought a used car to avoid financing and large financial obligations that i can not afford. i even got corperate involved { but they are all chevy team leaders}
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423260July 2, 2021
WHEELS
2017 Tahoe Premier 4WD with 53,000 miles. Originally had a tire going low so I took it to a Discount Tire to find leak. Upon inspection, they found significant corrosion on the inside of the wheel. After finding this out, I found that NHTSA along with GM issued a Service Bulletin for this problem. (Bulletin No: 08-03-10-006G). I called GM corporate and put together a case number then took it to a GM dealer for verification. Upon inspection, it was found that all four wheels were severely corroded and needed replacing. I was informed that GM is only giving a 20% assistance on the replacements with $3,800 out of my pocket. I do not agree. This should not just apply to a 3yr/36,000 mile warranty. This is a known defective product from GM and should be replaced with no out of pocket expense to me. This should not be considered normal wear and tear. Furthermore, with the possibility of tire pressure loss, this could cause an accident that could harm my family and potentially others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423071July 1, 2021
UNKNOWN OR OTHER
Dashboard has two large cracks, one by the steering column and the other one is on the passenger air bag area. Dealer estimated the repair at $1800 which is an unfair amount. The whole dashboard needs to be replaced do to rattling and squeaking noise from the cheap plastic they used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422801June 29, 2021
UNKNOWN OR OTHER
We contacted The recommended dealership and they refused to do the repair unless we as the owners accepted responsibility for the broken dash. This issue is also a know defect and GM is refusing to complete the repair. Due to GM defective parts the air safety bag cannot be replaced and I will be required to pay GM and additional $1500 to $2000 dollars to make the car safe to continue to drive. This type of safety defect should be repaired by GM including any item that is damaged due to the repair or defect that keeps the car from being repaired as this becomes nothing more than a way for GM to escape their responsibility for completing this safety defect If the NTSB Allows this then the government then becomes responsible for the loss of life and is just as big a culprit as General Motors..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422644June 28, 2021
STEERING
2021 Chevy Tahoe/ Service Steering Column Lock contnues to message after each start.milage 900 miles.My concern is that steering failure could occur while in transit. Dealer was unable to resolve issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422428June 26, 2021
FUEL/PROPULSION SYSTEM
During refueling the fuel does not fill up and backs up coming out onto person fueling vehicle along with fuel pouring onto vehicle as well property. This is a major fire hazard and can cause serious burns to whomever is fueling vehicle let alone what can happen if the spill is ever to ignite from a electronic spark. This is a major problem and needs to be rectified as soon as possible, for it is eminent that someone will be injured and possible killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422450June 26, 2021
UNKNOWN OR OTHER
I have had this vehicle since 2011 and it is used as my vehicle to and from work. It’s stored in the garage and covered at work. During COVID, I did not work on site, so it was stored in the garage for 18 months. When I returned to work, I noticed a crack in the dash board in two places. It has no sun damage, no exterior damage. I am aware of a class action lawsuit with cracked dashboards. I was also informed by repair shop and my insurance that Tahoe’s (2007-2014) have issues with the dashboards cracking. Repair shop said my car is in excellent condition and this is a defect with this car. https://www.google.com/amp/s/www.carparts.com/blog/the-latest-on-the-gm-cracked-dash-issue/amp/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421782June 22, 2021
POWER TRAIN
The contact owns a 2009 Chevrolet Tahoe. The contact stated while driving at various speeds, the vehicle would jerk, accelerate independently and stall. The contact stated that the failures all occurred on different occasions. The contact stated the service engine warning light was illuminated. The contact took the vehicle to an independent mechanic where the auxiliary transmission fluid pump and auxiliary transmission control module were replaced. The vehicle was not diagnosed or repairs as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421266June 17, 2021
TIRES:SIDEWALL
The contact's son owns a 1999 Chevrolet Tahoe equipped with Mickey Thompson Deegan 38 All-Terrain TIRES, TIRE SIZES 265/65/18. The contact stated that while his son was traveling at 25 MPH, the left rear driver side tire blew out without warning. The contact's son was not injured. The contact stated that the entire sidewall had blown out from the tire. The contact's son was able to replace the tire with a spare. The contact had reached out to the tire manufacturer where they informed him that the vehicle was not included in NHTSA Campaign Number: 21T002000 (TIRES). The tire had yet to be replaced. The failure mileage was unknown. Vin was unavailable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421329June 17, 2021
FUEL/PROPULSION SYSTEM
started to notice a fuel smell/odor, which after several days 3 to 4 got worse, then my tahoe started having problems starting, i then seen fuel leaking from the driver's side behind driver's door and below driver's side passenger door, which is where my granddaughter's car seat is located, i inspected where the leak appeared to be coming from, i could tell it was coming from on top of the fuel tank running down the side of the tank leaving a puddle of fuel, the repair shop said they believe the leak is coming from the fuel line and would pull the fuel tank down and replace the fuel line which is going to be a expensive repair. this is a serious safety hazard and should be covered by general motors corporation, i am concerned that my tahoe could have caught on fire while driving without no warning indicator light. i will keep invoices from repair shop and the faulty factory fuel line. i fear this problem could very well cause loss of life or a very serious accident while driving that i believe general motors is aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421145June 16, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
We have owned this 2021 Chevrolet Tahoe for a little less than a year. Since acquiring this vehicle, there have been multiple safety recalls and we have had to get the vehicle serviced 3 times due to electrical issues. Now for the major safety issue, was out of town waiting at a red light in a turning lane. As we were waiting, the Tahoe spontaneously turned off. All of the indicator lights on the dashboard were illuminated and my husband tried to restart the car but the engine just kept turning and the car would not start. We put the hazard lights on and wanted to get the vehicle out of the road where there was active traffic. However, the vehicle was unable to be shifted to neutral so we were stuck and also important to note the hazard lights were not working. We towed to the nearest dealership and tow driver had to apply WD40 on the ramp to get the truck off since it wouldn't shift to neutral. At the same time, my husband received an email from OnStar "An issue with the Engine and Transmission System in your 2021 Chevrolet Tahoe has been detected." Now being told by dealership this was caused by a fuel pump module cut off, causing the car to go into "limp mode" so who knows what is true. I do not feel safe driving this car nor having my kids in it. This would be a very different conversation if this happened on a highway. This vehicle should be recalled because someone gets killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420873June 14, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420882June 14, 2021
UNKNOWN OR OTHER
DASH BOARD IS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420280June 9, 2021
STEERING
The contact owns a 2015 Chevrolet Tahoe. The contact stated that upon his wife starting the vehicle, the "Service Power Steering" warning light illuminated. The contact's wife informed him that excessive force was needed to steer the vehicle. The contact then called a dealer who informed him that his vehicle was not included in NHTSA Campaign Number: 18V586000 (STEERING). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419607June 4, 2021
UNKNOWN OR OTHER
2016 CHEVROLET TAHOE. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN TO SWAY AND WAS UNASTABLE. THE CONSUMER STATED WHILE TOWING A TRAILER, THE VEHICLE BEGAN SWAYING UNCONTROLLABLY AND FLIPPED ON IT'S SIDE. THE TRAILER WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419704June 4, 2021
STRUCTURE:BODY
Driving down highway 86 AZ going south on mile marker 89 there was loose gravel/rock as it hit my windshield it cracked it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419510June 3, 2021
AIR BAGS
Takata Recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and another dealer Carl Black Chevrolet (535 Murfreesboro Pike, Nashville, TN 37210) but was informed by both dealers that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419041May 30, 2021
ENGINE
On my way to work a few days ago I noticed a lag while driving and a knocking feeling/sound ever few seconds going highway speeds. No engine light came on to warn or tell of an issue. I thought maybe it was just a section of roadway that makes cars ride rough. Anyway, made it to work and I could hear a whining sound every time I gave vehicle gas and RPMs increased. We called our GM dealer and he said it’s a known issue of collapsing lifters and to bring it in for repair. Vehicle had around 5900 miles. 20% oil life was left. I checked oil and level was fine. I’m in a loaner now waiting for repair. If it’s a known issue, why is it happening. Inferior parts or bad design? A recall needs to happen before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418949May 29, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
May 6, on vacation, sudden engine failure, valve lifter and lifter rod. GM told dealer only to replace lifters on one side, Cyl 5 was problem. May 24 car ready, pickup and 68 miles later same problem while on I95 in SC. Did not trust engine and drove in right lane. GM played Russian roulette with our safety and that of other people on road. Sudden engine failure can result quickly in accidents with possible casualties at highway speeds. After pulling of I95, called GM Road assistance. Towed to dealer. They were of no help. Family member from CHS , SC send trailer to bring us all the way home in New Smyrna Beach Fl. While on phone with GM Road assistance we idled the engine to keep cell phone charged. Suddenly engine stopped and on restart heavy smoke came from tail pipe. May 25 car delivered to dealer in NSB where we bought car. May 27 they informed us same lifter/rod problem occurred on other side. Look at Chevroletforum.com and you will see 2021 6.2 engine having these problems within 8000 miles. Have been in contact with GM customer Assistance Center since May 14. We do no longer trust this engine. GM already decided to redesign the lifters as they are aware of the problem. NO recall has been issued yet. Consider this a serious highway safety issue. Do not consider the car a lemon, but yes the engine sure is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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