Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11427218July 30, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle would stall with several unknown warning lights flashing on the instrument panel. The contact also stated that other electrical features such as the exterior lighting and the power locks would activate on and off independently during the failure. The contact had taken the vehicle to the dealer and was informed that since there were no active warning lights displayed on the instrument panel, a diagnostic test could not be performed. The failure persisted and the contact discovered NHTSA Campaign Number: 14V614000 (Electrical System) which she linked to the failure. The contact took the vehicle back to the dealer and was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426847July 28, 2021
ENGINE
The contact owns a 2013 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle shut-off without warning. Over time, the contact became unable to restart the vehicle after multiple attempts. On the most recent failure, the contact had the vehicle towed to a dealer where they informed her that the engine needed to be replaced. The manufacturer was also notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426514July 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The battery power saver light came on then as backing out of driveway I lost power and steering control Service brake assist light flashed as well as service stabilitrack and steering assist Returned home bc I had five kids in vehicle and couldn’t risk it. Consumer thought vehicle was repaired but occurred again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425709July 20, 2021
UNKNOWN OR OTHER
In late May, 2021, an "over-the-air" software update was forced onto our vehicle by GM. This update was initiated, and resulted in a failure of the over-the-air system. We brought our vehicle in to our dealer, who indicated that the "module" is bad and a part is required to fix it. This part is reportedly "on backorder" with no known ETA. This has resulted in various notifications (turn signal indicators, and unknown other notifications on the dash) as well as our center console (music, nav, etc.) to become unresponsive. Since the "module" failure, GM has issued two additional safety recalls. In the paper notices we received for the safety recalls, GM indicates that they had been "prompting owners through the vehicle's radio screen" for a month, via this over-the air system, of which, ours has not been functional since late May 2021. The last of which is a power steering recall, which may result if loss of power steering functionality. Due to our inability to know the recall existed, resulting from the faulty "over-the-air" system, my family took a trip through the mountains only to return home to this recall notice. GM has been unresponsive in repairing the system used to notify us safety hazards related to the vehicle that we have purchased, beyond noting that they are trying to "get the part as soon as possible". No one has been able to indicate what this "part" actually is, to date. The possibility of this module failure, and our non-functioning module, presents a serious safety hazard to drivers with this technology who are not made aware of recalls and other safety concerns which may result in crashes and serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425482July 19, 2021
STEERING
I was on my way home from work, driving 70-75mph and out of nowhere, my power steering stopped working. I pulled over the best I could and called my boyfriend to come and get me. I cannot drive the vehicle because the steering wheel has to be forced and it is very difficult to move. I have read about two recalls regarding power steering. Recall 14743- Replace the power steering assist motor kit. My Tahoe has never had the motor kit replaced. Recall 18289- Update the EPS software. This was done in May of 2019. I have addressed this issue with my dealership with no help. This is going to cost a fortune to fix and this should be covered under the recalls. The power steering is a known issue with GM and this issue almost caused me to get into a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425346July 18, 2021
STRUCTURE:BODY
Dashboard cracked in several places
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425273July 17, 2021
ENGINE
The engine started knocking and running rough. My wife pulled the car over. She could tell from the sound it was not a minor issue. We had the 2021 Tahoe toed to Vaden Chevrolet in Beaufort, SC, where we purchased the vehicle. The dealer confirmed it was an engine problem. 8 lifters along with other associated parts need to be replace. This is a major engine repair. The vehicle is 8 months old and has approximately 10,000 miles on it. Doing internet search, the failure of engine lifters in Tahoes and Silverados appears to be a known problem. The service department manager told me that they have already done 10 of these this year. Failure of an engine while driving is a major safety issue. The vehicle is in for repair, now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424944July 15, 2021
UNKNOWN OR OTHER
The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425045July 15, 2021
POWER TRAIN
Bad transmission there's reverse but no forward gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425050July 15, 2021
ELECTRICAL SYSTEM
Power Steering went out after being recalled in 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424909July 15, 2021
STRUCTURE:BODY
There is a serious cabin air pressure issue in this vehicle. When driving at any speed with the windows up, there is a booming inside the cabin, as if the passengers are inside of a subwoofer. My theory is that the headliner panel has too much flexibility in it due to the ceiling air vents. When driving, it is likely the headliner is bouncing up and down, creating the booming air pressure. Within 2 weeks of delivery of this new car and daily driving, my passengers and I developed serious ear issues which we attributed to the car. It got to the point where I would immediately have pain and ringing in my ears just driving a very short distance. None of my other cars including SUVs cause or have ever caused this issue. It is important to note that with all 4 windows rolled down, the problem does not happen. It's only when the windows are up. I have the LS trim without the sunroof.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11424776July 14, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
After turning off a major highway (65 mph) onto a side road after driving for approximately eight hours, the transmission shifted into N...on its own. The engine continued to run but the vehicle would not move. We could not shift into P, R or D. When attempting to shift into P, R or D, an error message appeared on the dashboard that said "Conditions not right for shifting." We turned the vehicle off and then back on and the error cleared. The vehicle continued to drive "normally" for another two hours and the end of the journey. Had this happened in the middle of heavy traffic, a deadly accident could have occurred. Mileage on vehicle is 4,900. Date: 13 July 2021 at 1800 hours. Dealer has been notified but has taken no action to date. There were no warning signs or messages prior to the incident. I'm guessing it is a sensor or software problem related to the engine/transmission. There is a paragraph in the Owner's Manual that states: "Under certain conditions, propulsion will be disabled. Try restarting after the ignition has been off for two minutes." It offers no other explanation as to what "under certain conditions" means.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424400July 12, 2021
STRUCTURE:INTERIOR PANELS:DOOR
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the interior paneling was loose which exposed the electrical wiring and allowed outside wind sound inside the vehicle. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424238July 10, 2021
FUEL/PROPULSION SYSTEM, ENGINE
On July 3, 2021 approximately 2:00pm EST. Left to go out of town, had driven about 50 miles. Stopped to top off fuel. Left station for fueling stopped at red light to turn left to get back on interstate. The vehicle stuttered, stalled, and would not restart in middle of intersection. Hazard lights put on nearly hit by other vehicles. State trooper had to get behind vehicle to let other know of hazard. Towed to nearest dealer. Onstar diagnostic revealed fuel management system and transmission. Dealer hasn’t contacted but service advisor from GM notified me it was fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424146July 9, 2021
SERVICE BRAKES
In the past I have sent several emails to Chevrolet corporate office re the ABS brake system on my Tahoe which first failed with only 130 miles on the vehicle. Vehicle almost tipped over but I recovered the braking system and stopped vehicle only inches from going off a cliff and into the ravine below. I love my Tahoe which now has 109000+ miles on it but the ABS brake system has never worked and on several occasions almost wiped out myself and a passenger because brakes failed to engage. I filed several complaints with the Chevrolet dealer in Austin, TX where I bought my Tahoe and also here in Taos, NM where I currently live. Recently I had the Chevrolet dealer here in Taos run a diagnostic on my ABS brakes. Result was that the brake system was defective and would cost $2000 to repair! I feel Chevrolet should pay for the repair since my Tahoe was delivered from the factory with defective ABS brakes. As it is, my Tahoe cannot be resold since the system as is could kill anyone in this vehicle if they did not know how to recover when pedal is all the way to the floor and vehicle is picking up speed rather than slowing down. Certainly even I could hit an elk standing in middle of highway because I would not be able to recover brake system in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423878July 8, 2021
SEATS
The cable on the rear passenger seat is broken and can't get seat down to escape in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423932July 8, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 124,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423933July 8, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2012 Chevrolet Tahoe. The contact stated that there were two cracks on the dashboard located near the passenger’s side front air bag housing and near the steering column. There was no impact that could have caused the cracks. The dealer was made aware of the failure but informed the contact that there was no recall for the dashboard and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423829July 7, 2021
SERVICE BRAKES
At low rate of speed the brake pedal becomes hard to press when attempting to stop. Vibrating feeling and clicking noise can be heard from brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423561July 6, 2021
AIR BAGS
Takata recall. The contact owns a 2007 Chevrolet Tahoe. The contact stated that the vehicle was taken to the dealer to be serviced under NHTSA Campaign Number: 21V050000 (Air Bags) however, when the vehicle was picked up and the contact was driving away, she noticed that the air bag warning light was illuminated. The contact stated that the dealer was informed of the failure and the vehicle was taken back to the dealer. The contact was informed that upon completing the recall repair, the vehicle was diagnosed with front-end sensor signals failure. The manufacturer was made aware of the failure and referred the contact to the dealer. The dealer informed the contact that she was responsible for the cost of repair since the vehicle already had a faulty sensor prior to the recall repair. The vehicle was not repaired. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Tahoe