Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11625351November 14, 2024
FUEL/PROPULSION SYSTEM
Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625000November 13, 2024
POWER TRAIN, SUSPENSION
Transmission down shifts into gears,causing vehicle to stall out in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625056November 13, 2024
ENGINE, VEHICLE SPEED CONTROL, STEERING
While driving 70mph on the interstate, my 2022 Tahoe stopped accelerating, the engine seized, and shifted in to neutral at 52,000. I was able to coast to the side of an extremely busy interstate, right before a bridge and wait for assistance. The dealer confirmed this is a problem known to this vehicle. The engine is on backorder, even under warranty. They say an SPAC has been filed and I had to make a claim to GM to reimburse them for the starter, battery block, and battery they decided to replace first. They said it could take up to 3 months to receive a new engine and there was a waitlist for a 10day loaner car. The vehicle had just been at the dealer for a 50,000 mile check up and warranty repair. There were no other symptoms prior to this catastrophic engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624962November 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624476November 11, 2024
FUEL SYSTEM, GASOLINE
Fuel pouring from underneath the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624536November 11, 2024
ENGINE
Exhaust system failure. Was told by manufacturer vehicle dealer service center that cause of the failure was not from normal use or misuse but due to manufacturing and weak metal/poor materials. No warning lights or messages ever appeared on vehicle information system. First report of exhaust smell in vehicle cabin on 4/9/24 at 38,874 miles. Vehicle dealer service center tested for leaks and found no leak. Second report of exhaust smell in vehicle cabin on 8/6/24 at 48,106 miles. Vehicle dealer service center tested for leaks and found no leak. Third report on exhaust smell in cabin on 10/31/24 to service manager who confirmed he could smell the exhaust in vehicle cabin. Car went to shop on 11/5/24 at 55,077 miles. Two exhaust leaks detected. From dealer: "Smoke tested exhaust system and checked for leaks, found a hole in the exhuast pipe right before the muffler and is likely the source of the smell." Additionally from dealer, after first repair: "After exhaust repair the vehicle was started and heard and audible exhaust leak on the drivers side. After further inspection found the drivers side exhaust manifold is leaking as well." I have been driving this vehicle for at least seven months with exhaust leaks and with exhaust coming into the cabin of my vehicle exposing myself and passengers to carbon monoxide. Reported twice to dealer and they reported no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624420November 10, 2024
ELECTRICAL SYSTEM, POWER TRAIN
P2138 code causing the car to have reduced engine power causing unsafe driving conditions and danger to other traffic. Vehicle has been to dealer multiple times for issue, ECM replaced costing thousands and still not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624372November 9, 2024
TIRES, TIRES:SIDEWALL
Cooper Discoverer All-Terrain LT265/70R17 123S All-Terrain Tire. Just purchased from Walmart Oct 31, 2024. This is the email I sent to Walmart Claims Service, Inc. First of all, the tires were installed in the wrong manner. The Tire Pressure Sensor Monitor (TPMS) was installed on all four tires. I was fraudulently told that the car battery was bad and that the TPMS were unable to be reset. My auto battery was only purchased 3 months ago and the best battery that can be purchased from NAPA for my vehicle. When I returned to the indicated store, I was given the same BS story about my car battery being bad without proof of defect. This was an obvious attempt to get me to purchase a replacement battery. Fortunately, I have my own device to reprogram the TPMS devises. I was able to reprogram the TPMS devices on all 4 tires without problem on the first try. This is clear evidence of bad faith dealing on the part of Walmart. The tire pressure is 80psi. at the maximum load rating of the tire. At the recommended pressure of 44psi the tires are too soft. The tire squishes and rolls when driving around moderate curves at the posted speed limit of the roadway. This causes an unsafe condition and very dangerous to trailer a pull along vehicle. These tires are UNSAFE!!!! And that is a fact that cannot be disproven. Walmart is totally responsible for any product liability as a result of any death or damage sustained. I am not interested in entertaining any comments about, "if you feel they are unsafe, then don't drive the vehicle". I didn't purchase new tires for my vehicle to sit in the driveway. These tires need to be replaced ASAP with an alternate viable option. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ At the recommended operating tire pressure of 44psi the sidewalls are not supportive enough to prevent the rear end from pulling to the side, slipping, and sliding. This is more prominent when going around moderate curves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624277November 8, 2024
SEATS
[XXX] occupant was sitting in the rear driver side bucket seat and operator was able to use the automatic buttons near the tailgate and fold down the seat onto occupant. Occupant received a bruise on the forehead and potential back injury. There should be a safety guard to prevent the chair from folding when an occupant or object is in the seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623841November 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623174November 1, 2024
UNKNOWN OR OTHER
The HVAC blend/mode door actuator has melted, causing a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622615October 29, 2024
POWER TRAIN
Making a left turn I hear rumble and roar coming from rear end. This noise is accompanied by slower turning speed. Once straight no problem. Will inform local dealer to see if this can be corrected. No indicator lamps or warning on any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622533October 29, 2024
FUEL/PROPULSION SYSTEM
This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622389October 28, 2024
ENGINE
The contact owns a 2023 Chevrolet Tahoe. The contact stated while the dealer was performing an oil change on the vehicle, the dealer informed the contact that the engine was making an abnormal knocking sound. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to GM Campaign Number: N232413430. The manufacturer was notified of the failure and offered to partially cover the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621908October 25, 2024
FUEL/PROPULSION SYSTEM
I was stranded and had to have my vehicle towed after the fuel pump control module failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621327October 22, 2024
AIR BAGS
Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621324October 22, 2024
FUEL/PROPULSION SYSTEM
Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621182October 22, 2024
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2022 Chevrolet Tahoe. The contact stated that after starting the vehicle and making a turn in either direction, there was an abnormal groaning sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the rear differential had malfunctioned, and the differential fluids were replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Extend Coverage to address the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620937October 21, 2024
FUEL/PROPULSION SYSTEM
Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620786October 19, 2024
UNKNOWN OR OTHER
Dashboard cracking in multiple places
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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