Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11495697December 1, 2022
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495416November 30, 2022
ELECTRICAL SYSTEM
While driving in the daytime voltage at the dash dropped almost 9 volts but when I turn the headlights on, it goes back up to 14 volts I’ve had this problem since I got the truck January 5, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495462November 30, 2022
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 35 MPH, the contact attempted to accelerate but the vehicle failed to respond. There was no warning light illuminated. The contact was able to pull over and turn off the vehicle. The contact stated that once the vehicle had cooled down, the vehicle was restarted and operated normally. The contact stated that the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The dealer suggested that the failure might be related to the transmission. The manufacturer was contacted and stated that the vehicle was not under recall and a case was filed. The failure mileage was 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495506November 30, 2022
SERVICE BRAKES
The brakes failed to work when I was in a parking lot. As I was pulling into a parking spot, the brakes did not work even when I pumped them. I was going approximately 3mph. It startled me, so I put the truck in neutral and then into park. Then I turned the vehicle off. Fortunately, this happened in a parking lot and I was able to avoid hitting anything, including a pedestrian. Also, this put my husband and me at great risk because if I had not chosen to go back into a parking lot, and had gone into an intersection and been unable to stop, I could have entered the intersection and been in a serious accident. The truck functioned well enough to get to my dealership. I avoided driving it for a couple of weeks until they could run diagnostics. Between the time it first happened and bringing it to the dealership, the problem did not occur. However, when the technician was driving it into the shop, it happened to him too. They did perform diagnostics and found a problem with a brake Pump 3.280 (Part No. 12696313). I had it repaired at my own expense ($587.65) on Nov. 22, 2022. NOTE: This truck has only 25,673 miles on it. There has been a recall for this problem on Silverados from this year, but my VIN number was not included in the recall. There were no warnings prior to this event. I would like to have this repair cost reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495299November 29, 2022
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving and making a turn in the driveway, the vehicle lost electrical power inadvertently. The contact was able to restart the vehicle after approximately two minutes. The contact stated that the failure had been reoccurring while driving and making a turn. The contact stated that the failure reoccurred while his wife was driving on a busy road. The contact’s wife was unable to veer to the side of the road. The contact’s wife was able to restart the vehicle after approximately four minutes. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 142,000. The contact stated that the battery and the power distribution fuse box have been replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495103November 28, 2022
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at highway speeds, the front-end of the vehicle started to violently shake. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the hub extenders were defective and needed to be replaced; however, the parts for repair were on backorder. The failure persisted and the vehicle was taken to Quebedeaux Buick-GMC (3566 E Speedway Blvd, Tucson, AZ 85716) and the contact was provided the same diagnosis and information as the previous dealer. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495114November 28, 2022
SERVICE BRAKES
GM is rolling trucks off the production line with a known trailer brake controller fault. This issue causes the truck to lock out the trailer braking function immediately after applying braking with a trailer attached. This causes stopping distance to be dramatically increased resulting in greater risk of an accident. GM needs to correct this issue before loss of life occurs. This seems to be wide spread. https://www.gm-trucks.com/forums/applications/core/interface/file/attachment.php?id=166822&key=85381e43bf444ec4cbd8ddc48e53190b
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495163November 28, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Service Trailer Brake System message appears and disappears constantly, check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495177November 28, 2022
ELECTRICAL SYSTEM
Trucks electrical system will flash and blink and shut down the truck this has happened to me while driving at night on the highway it is very dangerous. Also research I have done shows there is a bunch of people having this problem and they have found that a ground has factory insulation in between the ground and the nut
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494979November 26, 2022
STEERING
Power steering assist motor shaft broke. This caused power steering failure and lost control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494996November 26, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
The worst problem I have with this vehicle is that it will cut power to propulsion without any warning. I was driving down a suburban roadway, not on the freeway, thank God. When the truck's automatic gear shift wouldn't engage, I went from going 30 mph to 5 mph in seconds. The accelerator pedal wouldn't respond, I managed to coax my truck into a parking lot and restart the engine. Other times the head lights will not come on. Just today, I turned on the left turn signal and the Stabilitrack warning light came on, plus the radio made a brief noise of static. This particular issue appeared and disappeared in one second. I'm concerned that these problems are a manufacturer's mistake, and I want it fixed as soon as possible. My mechanic has tried repeatedly to find the cause but has been unsuccessful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494914November 25, 2022
AIR BAGS
I have had to repair the driver’s side airbag ($700) and now the driver’s side airbag light is on for service. I have not had any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494817November 24, 2022
POWER TRAIN
My truck has been at a dealership since May 31st , 2022. It needs a TCM. While researching , plus calling aftermarket parts suppliers(Auto zone and others) , and also calling auto recycling/salvages yards , there are Zero TCM's available unless you get lucky at a auto salvage yard minutes after a wrecked truck shows up. There is a huge issue with the TCM's failing on these 10 year old trucks , and GM refuses to allow their supplier to make replacement TCM's. I have lost the use of my truck for almost 6 months at this point. I would also like to know how many other customers are waiting for a TCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494761November 23, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494773November 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I have done some research and found other trucks same year and make have had the same problem and have had recalls but the problem is when I hit the break the lights will all flash like the truck is going to stall and it will say service trailer break system and stablitrak system and will even shut my truck off while I’m driving causing me to have to either pull of the side of the road and start my truck back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494602November 22, 2022
SERVICE BRAKES
Losing power brakes at low speeds. Narrowly avoided rear-end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494360November 21, 2022
STEERING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The ESC warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494399November 21, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
After starting my truck, my kids and i entered a few minutes later, we smelled a faint burning smell but seemed to have faded. driving 50yards away from my home, my rear window (glass on side of sliding window) randomly made the spider web/Crack effect all over the glass and had started crumbling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494499November 21, 2022
STEERING, ELECTRICAL SYSTEM
I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494503November 21, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I put in a complaint in back in July and haven’t heard anything back. I was wondering what the status was? The complaint was about My stabilitrak and my trailer brake system repeatedly comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado