Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11497589December 15, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving 50 MPH and shifting into the 2nd gear, the vehicle delayed while shifting, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the warranty had expired. The failure mileage was 69,971.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497601December 15, 2022
SERVICE BRAKES
Purchased 2022 Chevrolet Silverado 1500 new on 10/4/2022. First used to tow on 10/7/2022 with less than 500 miles from new on vehicle. I hooked up our brand new camper (1 month old 2022 Grand Design Imagine) to the truck and the integrated trailer brake controller for the first time and a message appeared on DIC stating "Trailer Brakes Disabled Service Required" and the trailer brakes disengaged. Restarted vehicle and the message west away, only to come back on the first time I applied the brakes. Dealership service department has been helpful in as much as they have evaluated both my truck and the camper. Found the truck integrated brake controller was not communicating properly and had a DTC of C159C. Dealership tested camper trailer brakes and found them to be working properly (as expected). Dealership service department states GM knows about this issue and has no known correction to the issue. They are keeping an open service ticket on this issue. In the interim the dealership service department has installed an aftermarket trailer brake controller so I do have trailer brakes until GM solves the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497418December 14, 2022
UNKNOWN OR OTHER
My 2015 Silverado frame has rusted through badly. It's available for inspection. I currently have 74,000 miles on it. My GM dealer said the rust is so bad that I shouldn't pull anything and if I had an accident the frame would fold like an accordion. It is unsafe to drive. If the frame were to break when I'm driving, it could cause an accident with someone else. No one else has inspected it. I purchased it December 2014. I noticed a rust problem soon after. I took it to my GM dealer, and they said there is a bulletin No. P10564K, to fix it. I also attached the service invoice. The fix didn't last a year and I was back at the dealer. They did it again and for several years, until they couldn't because of lack of workers, due to covid. They said they would call when available, but never did. I took it in for service last month and that's when the dealer said I needed a new frame because it had rusted through, and it was rusted bad elsewhere. There is actually a hole rusted through. I've attached photos. The dealer said he has never seen it so bad in my year truck. I contacted GM and they said it was due to road salt and not covered. I've owned around eight GM trucks and cars, and I've never had a problem like this to a frame. There are many complaints about this online. One person said "The Chevy Silverado frame recall was issued due to the frame missing an anti-rust component in the metal that should have been included when the vehicle was made. The frames on them are known to rust excessively and can cause damage to the other components and make the frames weaker." I think GM should be forced to issue a recall on these frames. I can't afford to buy another truck and it's the only vehicle I have. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497507December 14, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
My truck continously displays service trailer brake system error on home screen. I have researched the error and found replacing the switch is a simple fix. However in my case this didn't work. I have tried 2 different switches, 1 being GM brand without success. Not sure what else to do. I tow a bumper pull travel trailer and fear this could cause an accident when my family and I are on a vacation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497236December 13, 2022
SERVICE BRAKES
I constantly get a trailer assist brake service warning dinging. I have video. I paid for a tech to fix it but it still dings. I fear the brakes will be affected since it says "Service Trailer Brake System." System has not been inspected by Dealer because they told me it could take 6 months to get it in due to high volume of repairs on books and low inventory. This started in 2021 and stopped after I paid a tech to fix it for about 6 months but started repeating the problem again in 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497254December 13, 2022
POWER TRAIN
Torque converter failed causing destruction of transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497348December 13, 2022
SERVICE BRAKES
Anytime I pull into the parking lot and I have to pump my brakes more than once the brake pedal stiffens up and the truck does not stop it has almost caused a collision and almost went through the window of a business it is to the point where every single time I drive it does this from what I heard it is the vacuum pump it does not provide enough vacuum for the brake booster so the brakes do not work it cost about $250 for the OEM part and that is not guaranteed to work the problem will persist later on down the road after more mileage put on the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496995December 12, 2022
SERVICE BRAKES
ABS is activated at low speed. Hard pedal and stopping is almost impossible at speeds less than 5 MPH in forward or reverse drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497007December 12, 2022
ENGINE
2022 CHEVROLET SILVERADO 3500. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497014December 12, 2022
ENGINE
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The dealer replaced the negative battery cable; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497043December 12, 2022
ELECTRICAL SYSTEM
Rear window defroster began to SMOKE while being on for a few minutes (under 6). Smoke was visible next to sliding window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497068December 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Steering assist warning light comes on and vehicle shut down losing ability to steer or brake , vehicle wouldn’t start,tried to start the next day and vehicle started.Before warning light all lights flickered when applying brakes and other warning lights lit up!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497089December 12, 2022
SUSPENSION
Frame started rusting almost immediately dealer did not want to address it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497146December 12, 2022
SERVICE BRAKES
When driving with a trailer connected to the truck, the DIC displays Trailer Brake Disabled Service required. Power to trailer brakes immediately ceases and the truck brakes are left to stop the truck and trailer. This is extremely dangerous for heavy loads at high speeds. Almost caused an accident due to this issue. Unable to use truck to tow out of fear for safety. Trailer was tested and inspected. Trailer was also used by another truck with no issue. Connected the truck to a different trailer with brakes and the problem replicated with the other trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496933December 11, 2022
ENGINE
Loss of power and misfire. I was on I44 in Oklahoma with my 1 year old and couldn’t go over 45 MPH. The mechanic said it was a lifter failure and it ruined cam shaft. In all the total repairs were $3800.00. I’m just learning about this common problem and seen there was a class action lawsuit filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496945December 11, 2022
ENGINE
Recently replaced o2 Sensor and cleared check engine status. I failed the state emissions test because the Cat indicates inc or not ready,(catalytic converter). The procedure to clear this condition is dangerous and unreasonable. It calls for accelerating to 55MPH or higher for 2-3 minutes then decelerating to 20 MPH, not using brakes, and travel for 2 minutes then accelerating back to 55MPH, repeating this process up to 5 cycles to clear the CAT status. Given the drive speed this procedure would have to be done on a highway and could very likely cause a collision. This is very hazardous and should not be a requirement to complete vehicle inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496947December 11, 2022
SERVICE BRAKES
I was driving on a road trip and when approaching a traffic light when I went to stop the brake pedal was hard, could not be pushed, and the truck would not Stop this happened several times during the trip the next day on star Notified me and says there is a problem with the brake assist system seems to be a common problem with these trucks but there is no recall on my truck this is very dangerous because the truck will not stop people are going to get hurt or killed due to this problem with these trucks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496948December 11, 2022
ELECTRICAL SYSTEM
Rear sliding widow automatic defroster caught fire filled truck with smoke causing driver to make emergency stoppage and open windows to clear deadly smoke condition to breathe when glass shatteted and created loud noise and danger of shattered glass to rear passengers. Recall in Canada for same exact dangerous rear window defect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496731December 9, 2022
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2017 Chevrolet Silverado 1500. The contact was alerted by OnStar of a malfunction with the air bag system. The contact took the vehicle to the dealer who diagnosed that a module associated with the air bags had failed and needed to be replaced. The contact stated that the dealer was in the process of repairing the vehicle. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The approximate failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496764December 9, 2022
ELECTRICAL SYSTEM, POWER TRAIN
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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