Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11494232November 19, 2022
SUSPENSION
Frame cross member has broken off on one side where the shock mount is located. Cross member is now rest on fuel tank that it is supposed to support which could possibly rupture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494083November 18, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the “Service Trailer Brake System" message was constantly displayed. The contact indicated that while the message was displayed, the speedometer and instrument cluster gauges were inoperable. The cause of the failure was not yet determined. The local dealer was notified, and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494088November 18, 2022
UNKNOWN OR OTHER
I was about 1.5 miles from my house with the rear defrost on, when I heard a pop. I then noticed the driver side rear window was shattered. Not the middle or passenger side, just the driver side. I did a ton of research and noticed that 2014 through 2019 Canadian Chevrolet Silverado’s have been recalled but none in the US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494032November 17, 2022
POWER TRAIN
I started having a shift issue and feeling vibrations around 25-30000 miles. Was told it was my tires. They were a little wore, so replace them and again the issues were still there. I brought it back to dealer and they said the transfer case was bad. Replaced by dealer. Same issues, returned to dealer. They made some adjustments and tried to send me away. After an aliment they did, it was said truck was fine. Another heavy clunk and hard shift around 68000 miles, back to dealer, asked to have transmission inspected, told the fuild was fine no issues. Was told that's just how this truck handles. Wrong. Something is wrong. I was sent away again. Now close to 97000 miles have have a P0741code and told the transmission is bad and needs replaced. The vehicle is never been in an accident, has only had minor weight in the bed. Never towed anything with the truck, northern transmission is faulty and causing driving problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493781November 16, 2022
UNKNOWN OR OTHER
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493854November 16, 2022
SUSPENSION, POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493864November 16, 2022
AIR BAGS
airbag reCall VIN#: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493650November 15, 2022
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while making right or left turns, the vehicle would suddenly lose motive power and stall, causing the vehicle stop in the middle of the roadway. During the failure, the stabili-trak message displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failures. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493678November 15, 2022
AIR BAGS
2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THAT A RECALL WAS PERFORMED ON THE VEHICLE IN OCTOBER 2021, AND IN JULY 2022 WHILE DRIVING THE AIRBAG WARNING LIGHT APPEARED ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493696November 15, 2022
TRAILER HITCHES, SERVICE BRAKES
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493698November 15, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493708November 15, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH and towing a 2005 Dump Trailer, the message "Service Trailer Brake System" was displayed, and the trailer brake failed. The contact veered to the side of the road. The contact stated that upon inspecting the trailer wires and fuses, he noticed that the parts were in good condition. The contact was able to continue driving however, the failure had been reoccurring intermittently while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493735November 15, 2022
EXTERIOR LIGHTING
This is a huge vehicle. Side indicators were required back in 1968, and yet this monster truck doesn’t have any definitive side markers. Also, the standard package does not have any turn indicators on its side mirrors. Even compact cars have this safety item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493527November 14, 2022
STRUCTURE:BODY
On November 14, 2022, I noticed Water leaking in Rear Interior of Cab, Water Leak at Rear Sliding Window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the Chevrolet dealership in Frisco, Tx to show them. They stated it was a known problem. Another Chevrolet Silverado was next to mine that they said was there for the same reason. [XXX], the service technician told me it was going to be in excess of $4000 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an NHTSA bulletin issued in August 2020 for this same issue. The bulletin number is 18-NA-383. The vehicle should be recalled and the issue fixed by Chevrolet since is is clearly a defect in the manufacturing process. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493560November 14, 2022
POWER TRAIN
Transmission quit working at 125195 miles. When I called around to Chevy dealers, this is a common problem for this particular year and model. Dealer said it would cost close to $7,000 to replace with a different transmission to resolve the problem. They did not put the same make/model transmission into the truck - they put a different one due to the issues the original transmissions are having. We spent a significant amount of money to get the transmission REPLACED. The transmission needed to replace the bad one was on backorder - due to the demands. I personal feel that Chevy should have recalled the bad transmission and the cost of the repairs should have been covered by the manufacturer. I am a woman and this could have been very dangerous had the transmission quit on the highways in Portland, Oregon while commuting to or from work. Please look into this. I would like Chevy to reimburse us for the repairs we paid. I have an invoice of $4,690. Thankfully it quit a few blocks from my home. I had to have the truck towed to the dealer. That was an additional expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493564November 14, 2022
UNKNOWN OR OTHER
2011 Chevrolet Silverado Frame is disintegrating, cross member rusted apart from shock bracket. Truck is deemed dangerous to drive. Will have to get another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493566November 14, 2022
POWER TRAIN
Truck is at 130,000 and the transmission is about failing drastically. I have been telling the dealer that there was a problem with the transmission since 80-90k which the truck seemed to "slip" out of gear and slam into gear, was told that they couldn't find anything wrong with it. I've heard that this year truck is known to have a bad transmission and nothing has been done to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493461November 14, 2022
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when i went to drive it again there was error messages on the screen showing that brake system failure and to service the ESC. You can reproduce the problem because i tried disconnecting the battery and the message doesn’t go away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493481November 14, 2022
SERVICE BRAKES
The vacuum in the braking system failed and would not stop the vehicle especially after going over 1500 rpm the vehicle would stop, but if you had to brake without being able to go above 1500rpm the brakes failed. You had yo put a lot of pressure on the brake pedal to slow it down and stop. When you have a hill to go down it could be very dangerous. Taking the vehicle on 11/15/22 to Kendall Chev I'm Marysville, WA. No warnings were given on brake problem. Since truck will not stop normally, any person, vehicle, bike, etc is in danger of being in front of truck because of brakes failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493310November 12, 2022
ENGINE, POWER TRAIN
In my 5.3 the lifters failed and ruined the cam also. Loud knocking so was unable to use vehicle until repairs were completed. There were no warning lights and I have documentation of fixed repairs along with picture of defective parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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