Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11604451July 25, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while attempting to accelerate from a stop sign, the vehicle jerked before shifting into drive(D) and accelerating. The vehicle was immediately taken to a certified mechanic where it was confirmed that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The dealer was contacted, and it was confirmed that the VIN was not under recall. The dealer referred the contact to the NHTSA Hotline to report the failure. The failure reoccurred at a stop light on the same day. The contact stated that the vehicle was only able to be shifted and functioned in reverse(R). The following day while attempting to accelerate while idling, the vehicle failed to operate. The vehicle was turned and restarted but failed to shift into gear. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604480July 25, 2024
AIR BAGS
The contact owns a 2007 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The cause of the failure was not yet determined. The contact stated that the housing for the air bag sensor was cracked, and the vehicle was previously serviced due to the same failure on several occasions. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604485July 25, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604489July 25, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604511July 25, 2024
AIR BAGS
The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604528July 25, 2024
STRUCTURE:BODY
Tailgate will come open by its self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604584July 25, 2024
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while her husband was driving at an undisclosed speed, the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604182July 24, 2024
TIRES, TIRES:SIDEWALL
Tires lt275/65r20 is the size. I purchased my truck Oct 2023. The day after i got home. I noticed a bulge in the sidewall of the front tire. I took it to the dealer the next day and they replaced it. But not after they accused me of hitting something. Luckily i had the picture the salesman had sent prior to me purchasing the truck and it was visible there. So a few weeks noticed 2 tires had same problem. Dealer again tried to say it was caused by an impact. They would not replace. so i called goodyear who had no problem replacing them at Belle tire. This past sunday, same tires that were replaced had a bulging in the side walls again! Belle tire replaced AGAIN under goodyear warranty but with 2 different good year tires. So I don't know if this is a good year defect or wrong tire being sold for these large trucks. The safety of my family is important to me, and these tires problems are scary. I purchased this truck from Hubler Chevrolet in Indianapolis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604206July 24, 2024
POWER TRAIN
Recently had to have the transmission replaced on my truck. I was driving on an on-ramp onto a highway and my transmission would not change gears once reaching 50mph, where the speed limit was 70mph, causing me to almost be rear-ended. This was without warning, no lights came on and no other conditions were noticed prior to this event. I pulled off the highway and the transmission was making hard shuddering noises. I had a dealership look it over and they determined I needed a full transmission replacement. Upon researching online, this appears to be a common problem for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604210July 24, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving approximately 10 MPH, the electronic tailgate door erroneously unlatched and continued to open and close. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604261July 24, 2024
UNKNOWN OR OTHER
For the last year the vehicle has been in the shop at the dealer for a rancid chemical smell in the cab of the truck that causes a burning to the eyes and lungs. It gets worse when it's hot outside. The smell is there even when the vehicle is not running. The dealer cannot find the source of the smell and has turned the vehicle back over to us with no solution. It feels unsafe and is extremely uncomfortable to drive in with burning eyes and breathing issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604307July 24, 2024
POWER TRAIN
The Transmission is stuck in 2nd gear, and won’t reverse. I bought the truck used from dealership. There is a GM Technical Bulletin, that states the vehicle is/was not to have been sold, prior to having the Transmission control Module replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604008July 23, 2024
ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving out of the driveway, the vehicle shuddered prior to stalling. The vehicle was able to be restarted; however, the contact was concerned for his personal safety while driving the vehicle after the failure. The vehicle was towed to a local dealer where it was diagnosed and determined that there was a misfire in cylinder #6, lifters, and guides needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604066July 23, 2024
POWER TRAIN
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604069July 23, 2024
SEAT BELTS
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while buckling the seat belt, the contact became aware that the lap belt was no longer attached to the anchor cable. The contact stated that the shoulder belt operated as designed; however, the lap belt was inoperable. The contact called a local dealer and was informed that the vehicle been previously repaired under NHTSA Campaign Number: 16V209000 (Seat Belts) in 2016 as a one-time free repair. The contact was informed that a second repair would be an out-of-pocket expense. The contact contacted the manufacturer and was informed that the dealer was correct. The vehicle was not repaired. The failure mileage was approximately 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603690July 22, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11603757July 22, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Chevrolet Silverado 2500. The contact stated while driving approximately 5 MPH and turning into the driveway, the power steering and braking system malfunctioned. The contact stated that the steering wheel became difficult to turn in either direction and the brake pedal had extended to the floorboard while depressed and the vehicle would not immediately stop. Upon inspection, the contact discovered that the engine drive belt had fractured causing the failures. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603780July 22, 2024
ENGINE
Misfiring - technician told me I have to delete the AFM and replace all lifters. $10k+ repair that I can not afford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603911July 22, 2024
UNKNOWN OR OTHER
I am the original owner of a 2011Chevy Silverado 1500. At this time, the frame of the vehicle is badly rusted, and i was made aware after conducting research that General Motors had failed to properly apply anti corrosion material to the frame, which caused the frame to rust prematurely. The rear crossmember its totally rusted and could pose a problem in the very near future. By failing to apply anti corrosion material to the frame, it caused the acceleration and decay of the entire structure of the frame. This was visibly observed by both a NJ approved autobody shop as well as an independent repair shop where suspension work had just been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603604July 21, 2024
STEERING
Electronic power steering assist malfunction and failure. The power steering went out as i was driving with my girlfriend in the truck and it has been stuck on the side of the road in ocean city new jersey. The problem was confirmed by millevois auto repair in ocean city. There was no warning. It says the recall was serviced before hand but it is obviously still failing. i don’t have the money to pay the $3000 to get it fixed and towed on my own for something that was a manufacturing issue. please help me. please have the recall fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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