Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11607654August 9, 2024
UNKNOWN OR OTHER
Frame and fuel cross member rotted out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607174August 8, 2024
UNKNOWN OR OTHER
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607316August 8, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607411August 8, 2024
TIRES
I was traveling at 45 mph. Rear Passenger tire tread separated from tire, broke off and damaged wheel well, front & rear mud flaps, rear corner of bumper and cracked taillight. Tire have under 37,000 miles on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607136August 7, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606969August 7, 2024
ELECTRICAL SYSTEM
In January 2024, the electric tail gate started to spontaneously open and close. This occurred while driving and in park. I took it to Outten Chevrolet in Allentown, Pa, where they stated it was a problem with a switch. They replaced it. Within a month I was told there was a problem with this model, and a recall was being planned. Over several months , I kept inquiring about the status of the recall, hoping to be reimbursed. I finally contacted Chevrolet directly. I was told that there was a recall, but my vehicles VIN number was not included. I feel that I should be reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607057August 7, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607080August 7, 2024
POWER TRAIN
Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607083August 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Our 2020 Chevy 1500 Trail Boss was waiting for an ordered instrument cluster at service department. The surveillance camera, film the vehicle catch on fire after being parked for 2 days. The smoke started from the inside, and the vehicle engulfed in flames until the fire department came. After the fire was extinguished very little was left of the vehicle. Basically a frame and engine was the only thing left. The vehicle had a little over 70k miles.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606804August 6, 2024
ENGINE
While traveling on Interstate, the Check Engine light, Electric Parking Break service light, and Traction Control Light displayed for about 10 to 15 seconds. They all turned off at the same time and have not turned back on since. No limp mode was Vehicle has Service code for Engine Misfire with no cylinder indication. Spark Plugs, spark plug wires, and Coil Packs have been replaced. Vehicle has random flashing Check Engine Light for about 20 to 30 seconds while traveling above 30mph. Vehicle hesitation (jerking back and forth) is observed at continuous speed at 45mph and 51 mph. Vehicle has been brought to dealership for evaluation with no repair being completed. Dealership is not able to replicate issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606821August 6, 2024
UNKNOWN OR OTHER
The interior of the 2024 Chevy Silverado is trimmed in chrome accent pieces. These trim pieces reflect the sunlight directly into the drivers' eyes while operating the vehicle causing blinding reflections. I have had 2 near miss collisions because the reflection from the trim pieces blinded me momentarily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606436August 5, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds and in also while reversing, the “Trailer brake system Service” and "Stabili-trak Service" messages were displayed. Additionally, the ABS warning light flashed on the instrument panel. The vehicle stalled on several occasions; however, on other occasions, the power steering function became inoperable. The vehicle was able to be restarted after each failure. The vehicle was taken to the dealer where it was determined that the battery needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606510August 5, 2024
STRUCTURE:BODY, SUSPENSION, ENGINE
I had a car accident in Mexico while I was driving inside the beach
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11606551August 5, 2024
UNKNOWN OR OTHER
The frame on my truck is completely rusted out. There isn't a spot of rust anywhere else on my truck. I know there is knowledge of a wax coating problem. Why isn't this being fixed? I called GM corporate office and no one could tell me anything. They acted like they had no idea what was going on. I also tried my local dealership.... I left a message over a week ago and no one has called me back. What is going to be done about this issue?? I know others that have the same issue and no one is telling us anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606348August 4, 2024
STEERING
SERVICE POWER STERING AND SERVICE ESC WARNING LIGHTS CAME ON, LOST POWER STERRING. AFTER 30 MINUTES RESTRATED THE TRUCK AND EVERYTHING WAS FINE. TOOK TO CHEVEROLET DEALER, THEY FOUND NO CODES AND COULD NOT DUPLICATE THE ISSUE, HAD NO SOLUTION FOR HELP, TOLD TO BRING BACK WHILE ITS DOING IT, YOU CAN NOT DRIVE IN THAT CONDITION. VEHICLE HAD 16,880.00 MILES ON IT WHEN PROBLEM OCCCURED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606240August 3, 2024
ELECTRICAL SYSTEM
Electric tailgate opener button switch on tailgate failed and allowed tailgate to open while traveling. Lost a tote containing tools onto the roadway when accelerating from an intersection. Luckily it was a rural road with no traffic and no one hit tool tote in the roadway. This seems to be a serious safety hazard especially if a motorcycle would of hit lost cargo in the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606267August 3, 2024
ELECTRICAL SYSTEM
Vehicles dash restarted while driving. All error lights came on and the dash cycled back up like when starting the vehicle. This is a safety risk because you cannot see any info on the dash, including speedometer, RPMs and fuel level! I spoke with the dealer, and the dealer stated if they cannot re-create the problem. There is nothing they are able to do and they have not heard of this before. There were no warnings at all for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606308August 3, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
When you drive the truck for at least an hour then you turn it off the entire front like vibrates or shakes . It almost feels like something is still turning in the transmission but everything is turned off. This particular truck has already had the engine replaced at 14,000 miles bc it was faulty. It also has issues with tires. The radio and lights also all go off for brief time and then it comes back on. At times the drives side seat belt will lock and it pins you to the seat where you cannot move and you have to remove the seat belt. It is becoming more of an issue. I believe the transmission to be going out. Today, I wasn’t sure if the vibration in the truck was going to stop. So I stopped driving the truck and went and got another vehicle to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606211August 2, 2024
UNKNOWN OR OTHER
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606039August 2, 2024
EXTERIOR LIGHTING
At night, when ever I backup with this vehicle, the backup camera in the Infotainment display is so bright, it is impossible to use the mirrors or view anything out of the windows. I did several searches on the internet, discovered that this was a problem and that this had occurred in GM vehicles years 2014-2019. A service bulletin 17-NA-269 described and applied a software upgrade to fix issue in those vehicles. I called 2 local dealers and they both said they had never heard of problem. I then visited one of those dealers in person, they then admitted that they had heard of problem, but did not have any resolution. I called GM in Detroit, and they attempted to assistme over the phone, but all of the things they suggested , I had already tried. Dimming dash lights and turning off infotainment display, neither suggestion helped. They said they did not have any other suggestions. I can throw a towel over the infotainment system display and that allows me to be able to use mirrors and see out of the windows. The danger is that I could back into something or someone and cause damage to local infrastructure or hurt or kill an individual that I could not see while backing up with vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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