Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11605779August 1, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the transmission was slipping without warning. The vehicle stalled without warning, causing the contact to restart the vehicle to continue driving. While attempting to accelerate, especially, after the vehicle was idling, the transmission failed to properly change gear, causing the vehicle to accelerate at slower speeds than intended. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle had not been repaired due to a low supply of transmissions. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605782August 1, 2024
POWER TRAIN
2 separate lifter failure incidents at 61,000 miles. One failure, happened on a busy interstate, while flowing with the speed of traffic. Truck started to misfire, jerk and blow smoke. I had trouble getting to shoulder of highway to get out of the speed of traffic. The issue was a collapsed AFM lifter # 6. All the lifters were replaced on the passenger side on my dime. 450 miles later, I had to limp again to the repair shop that performed the previous repair to find AFM lifter # 4 failed this time. GM has been knowing about these lifter issues for many of years and this is a safety concern while on busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605907August 1, 2024
POWER TRAIN
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was shaking abnormally while attempting to downshift. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605947August 1, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate opened unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/ Linkages) however, the VIN was not included. The vehicle was taken to the local dealer, who informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage on the vehicle; however, the repair could be paid for out-of-pocket, and reimbursement sought afterward. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605561July 31, 2024
STEERING
The power steering light comes off and on and I lost power steering here and there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605680July 31, 2024
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was repaired; however, the failure persisted. The vehicle was taken back in again and the local dealer diagnosed a failure related to the radiator. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605693July 31, 2024
POWER TRAIN, UNKNOWN OR OTHER
July 20, we were driving the 2021 3500HD to church w/our single axle trailer w/mower on it when we were stopped at a yield sign and proceeded to pull forward, our truck made a loud boom noise and immediately stopped. Warning lights on the dash began coming on, when the gas pedal was pressed it made a loud RPM sound of engine revving, following by barely coasting action. We were able to drift into the turn lane & get out of danger. We had to be towed to Capital Chevrolet bc something isn't functioning properly. Dealership said they believe it's transmission related and the power train warranty should cover repairs needed. We have tow receipt and gas receipts for rental vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605407July 30, 2024
STRUCTURE:BODY
Unknown. I doubt this will qualify but it seems to be a very common issue so I feel it is worth bringing attention to. I recently bought a truck from a state action that was a prior police vehicle as stated by the title. Once I purchased it and drove it home I was inspecting it and found a rust spot on the frame. As I cleaned dirt and debris off of it I discovered that the frame from just before the drivers side door all the way to where it bends up at the gas tank was completely rotted out. Specifically the bottom of the frame is fully gone. Doing research into repairs it seems that this generation and brand of vehicle had this problem seemingly universally. Which leads me to think it may have been a defect in manufacturing. Due to the bottom rusting out it’s hard to spot unless you crawl underneath. I’m sure I don’t have to go into detail as to why a compromised frame that people could be unaware of could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605434July 30, 2024
ENGINE
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605437July 30, 2024
STRUCTURE:BODY
Significant corrosion / rust on frame that compromises vehicle safety by weakening the frame. An independent service provider identified large rust hole in frame and multiple areas of significant corrosion. Vehicle has not been inspected by the manufacturer however there are service bulletins for this year, make, and model to correct the manufacturer-identified failed corrosion/rust prevention coating system for this year, make, and model. Specifically General Motors Service Bulletin 19-NA-255. Holes affecting integrity of frame were first discovered in December 2023; subsequent holes and areas of significant corrosions (ie, soft spots) in the structural frame have been identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605095July 29, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at approximately 45 MPH, he noticed smoke coming from the rear of the vehicle. The contact mentioned that the smoke would become more aggressive as the accelerator or brake pedal was depressed. The vehicle caught on fire however the origin was unknown. The contact and his family exited the vehicle safely and discovered unknown fluid emitting from the rear of the vehicle. The contact used a fire extinguisher to attempt to extinguish the fire however the fire kept returning a total of 4 times. The fire department was contacted and extinguished the fire. A fire report was not filed. A police report was filed however the police report number was unknown. No injuries were sustained. The vehicle was destroyed and burned to the frame. The manufacturer was notified of the failure. The failure mileage was 15,521.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605108July 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal briefly became stiff, after which the brake pedal depressed all the way to the floorboard. The contact stated that the vehicle was able to stop but required increased effort. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V603000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605132July 29, 2024
POWER TRAIN, UNKNOWN OR OTHER
Heard and felt a loud clunk from underneath truck while driving 70 mph on interstate. Pulled off and next available exit with a hotel and parked truck. Cranked truck to move and it would not move forward or backward except for about a foot. Loud grinding noise. Had to call tow truck to tow us to nearest Chevrolet dealer. Dealer service department says transfer case has seized up and must be replaced. Transfer case is currently on backorder and not available from GM. Was given rental car to drive home, which is 10 hours away. Truck has been in shop for 7 days as for this writing and I still do not have an answer about when a transfer case will be available and they can repair my truck. I located transfer case at my local dealer but repair dealer says they have to wait on GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605202July 29, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The engine light displayed "Engine Power Is Reduced". This has occurred three times, twice in 2023 and again recently in 2024. We have taken the vehicle to a qualified shop on each occasion. The second time we took the truck to the shop, after keeping it for almost two weeks, it was returned to us, and according to the mechanic, the engine light would not come on with test driving and he stated there was not a problem. Although the engine runs roughly, we are able to drive it at low speeds. Currently, the engine light comes on intermittently. This past few weeks, it happened again while traveling 65 mph on a busy freeway. The engine slowed down and I was able to get it up to a max of 30 mph until I could get to a frontage road. We made it back to our destination at 30 - 40mph using flashers at some points because the engine felt as if it was going to stall. This issue could result in a rear end collision and serious injury. Although the engine runs roughly, we are able to drive it at low speeds. Currently, the engine light comes on intermittently. We will be returning the truck for service. However, we are not confident that the problem will be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604957July 28, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to just bring it up for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604991July 28, 2024
STEERING, STRUCTURE:BODY, SERVICE BRAKES
I was merging on to the expressway and my truck kept going to the left into traffic towards a concrete median. I turned my wheel to the right to try to avoid it and started to spin out and went back to the right side of the expressway which was four lanes wide and slammed into the guardrail. After the wreck I noticed my ABS light was on I’m not sure if it came on as I was merging onto the expressway.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11604851July 27, 2024
STRUCTURE:BODY
While driving hauling trailer, tailgate randomly flew down, could have been very very bad had someone been behind me when wheel barrow flew out of the back. It severely damaged my tailgate when it flew down, and then got wedged between top of trailor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604649July 26, 2024
POWER TRAIN
While accelerating moderately, the transmission downshifted and momentarily locked up the read axle. This caused the rear of the truck to start sliding out. There was a loud bang, and when I checked my outside mirrors, I saw smoke from the tires. I almost lost control in heavy highway traffic. The entire event lasted about a second or two. I am glad I was not pulling a trailer at this time. I reported this incident to my Chevy dealer and informed them of the existing service bulletin on this exact issue. 21-NA-275. The dealer has not followed up with me on their conclusion or what they will do about this dangerous defect. No warning lamps, messages, or other symptoms before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604844July 26, 2024
POWER TRAIN
Hello, I was driving on the highway and all of a sudden the engine made a noise then the dash alerted me to shift into neutral/press start. I had to pull off the highway in single lane traffic and call for a tow. The truck was towed to the dealership. The truck lost power on the highway in single lane and there was no ability for other cars to go around me in a 75mph zone due to construction. The dealer diagnosis is that the motor is locked up and will require full replacement at only 70k miles. It is within years on powertrain but out due to mileage. There were no symptoms until the truck engine locked itself up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604433July 25, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2008 Chevrolet Silverado 1500. The contact stated that while inspecting the vehicle, it was discovered that the subframe had sustained severe rusting and cracking underneath the front driver’s side of the cabin. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure, but no assistance was offered. The manufacturer was not contacted or informed of the failure. The failure mileage was 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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