Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11602784July 16, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My vehicle radio goes crazy, but oddly the speedometer goes away as well. I was able to get it back by turning radio off completely, but this should be a recall issue. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602319July 15, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light illuminated, and the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact purchased a portable diagnostic machine and retrieved DTC Codes: C279A and U0422-71 indicating an electrical failure. The contact stated that the vehicle was purchased 30 days prior to the failure and the vehicle had been serviced by the dealer four times due to the persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601992July 14, 2024
AIR BAGS
Tilt sensors, upper air bags deployed almost causing a catastrophic crash. I did report to gm but I have not received answers yet. Vehicle deployed air bags without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602015July 14, 2024
SERVICE BRAKES
Brake system failed while driving and brake pedal was stiff and not responsive. Had to apply heavy pressure to brakes and could barely stop. Avoided accident barely when brakes failed. I noticed clicking noise from engine as I slowly drove home. Truck taken to Chevrolet dealer by wrecker service. Brake Assist warning light came on after the brake failed. Waiting on dealers evaluation and inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602026July 14, 2024
POWER TRAIN
My 2017 Chevrolet Silverado 1500 5.3l V8 has a common transmission failure. The torque converter started malfunctioning under 100,000 miles. I kept a good maintenance and was not expecting a transmission rebuilt. The truck almost cause an accident due to loss of acceleration and gears at the freeway speeds of 70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601368July 12, 2024
STEERING
Was driving on the freeway at about 65 mph and electric power steering went out causing me not to have control of the vehicle. Was having a extremely difficult time maneuvering the vehicle out of traffic without hitting anyone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601446July 12, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the vehicle had failed inspection due to two holes in the frame rail near the fuel tank. The contact was informed that the entire sub frame was rusted and needed to be replaced. The vehicle was taken to the dealer where it diagnosed that the sub frame needed to be replaced. The vehicle was taken to a certified mechanic and the sub frame was replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a TSB with NHTSA ID Number: 10254236 (Structure). The failure mileage was 27,233.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601500July 12, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While vehicle is in motion the brake system will automatically start to lock up the brakes and then the stabilitrak light will light up on the dash. As well as if cruise control was set to whatever speed the brakes at some point will begin to slowly lock up causing cruise control to disengage and stabilitrak light will turn on. Relating to: NHTSA CAMPAIGN ID: 20V603000 GM's number for this recall is N202300860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601581July 12, 2024
STRUCTURE
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while performing a routine inspection of the vehicle, the contact became aware that the entire subframe was severely rusted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601604July 12, 2024
WHEELS, AIR BAGS
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while his wife was driving at approximately 10 MPH and coming to a stop light, inadvertently the front driver-side wheel detached from the vehicle, which led her to collide with a vehicle that was parked on the right side. As a result, all of the underneath of the vehicle was damaged. The contact stated that the wheel flew away and fell in front of the driver attempting to turn to the right and also causing a collision. There were no warning lights illuminated, and no strange sounds were noticed before the failure. The airbags in the vehicle failed to deploy. There were five people in the vehicle during the incident. The contact and his wife suffered from injuries in the chest which required medical attention. The contact also stated that his daughter suffered from chest pain and his grandson from knee pain. The other people involved in the accident suffered minor injuries, and they were only interested in getting paid for the damages. The contact also stated that the vehicle was previously taken to an unknown local dealer for a strange sound emanating from the wheel; however, no failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately unknown.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11601626July 12, 2024
SERVICE BRAKES
Lost brakes 11/20/23 and GM replaced vacuum pump per policy n182202780. Vehicle had 143522 miles on it. Lost brakes again on [XXX] and vehicle needed another vacuum pump. This is just six months after first repair and vehicle now has 152987 miles. GM denied repair because truck had gone past 150000 miles. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601633July 12, 2024
UNKNOWN OR OTHER
I put my truck up on a 2 post lift to change the brakes. But once the full truck weight was on the lift the frame started to crack i instantly put it on the ground and took a look and found that there was a crack through the middle of my frame on the side facing me Spanning from the back part where it starts to go up all the way to about the part of the frame under the middle of the drivers door. Then I took a look under it and saw a large hole in the frame where the lift was placed. I proceeded to feel in the previously mentioned hole and found some of the frame was paper thin other parts where about half the thickness of a good part of the frame. After this I took it into my local GM dealer to take a look at it they said that the frame is definitely in a very bad shape but it will hold but it will be an issue in the future. I feel i could be put at risk because I could hit a bad part of road at some point in the future and it could damage the frame more or completely brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601182July 11, 2024
STEERING
Power steering stopped working while making a left hand turn. Pulled to the side of the road, turned off engine. Looked in Owners Manual, no mention of electric power steering, or where to put steering fluid. Restarted engine and steering worked. Went online and found possible chassis/frame ground issue. Ground cable on RH side behind front tire was corroded badly. Went to the dealer for a new ground strap, the dealer had 1 right under the counter. new strap appears to be plated, is this a known issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601291July 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN
Bought the truck brand new and the transmission hard shifts in every gear. Has been in and out of the dealership nonstop for the past 2 years for electrical issues with the radio, an oil sensor wiring issue, and the dealership is trying to say 5 modules are out in the truck. They only posted 3 modules and they were transfer case module, power steering module, and body control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600799July 10, 2024
ENGINE
Bought my truck new in March, after just 1 week i took my truck in after i noticed a loud rattling sound. Dealership replaced the rear section of the exhaust. After just a few days the noise came back. Now GM wont do anything about it. Truck has 11k miles on it now and the noise continues to get louder. Truck is available to be inspected. I dont feel the truck is dependable. Dealership has heard the sound again but wont do anything because GM wont pay for another exhaust system. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600945July 10, 2024
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601019July 10, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ENGINE
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600496July 9, 2024
SERVICE BRAKES, STEERING
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600525July 9, 2024
UNKNOWN OR OTHER
Frame rusted just about in to !!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600588July 9, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle jerked while accelerating and while braking. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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