Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11611637August 29, 2024
ELECTRICAL SYSTEM, SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that the infotainment system, the audible chime to notify the driver that the door was opened while the key was in the ignition and the seat belt chime reminder were inoperable. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611651August 29, 2024
POWER TRAIN
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. The contact took the vehicle back to the same dealer who diagnosed that the valve body had failed and had damaged the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611432August 28, 2024
ELECTRICAL SYSTEM
While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper. This also hold true when the camper battery is too low, again the truck battery will surge the system and deactivate the braking system on the camper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611333August 28, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
While driving 55+mph on a parkway the service parking brake, check engine light and the traction control light came on with a warning "Engine Power Reduced" which was dangerous because I could not accelerate and there was not a spot to pull over. This is frustrating due to the fact that I was having this same issue 6 months ago and Chevrolet said it was a wiring issue and it wasn't covered by the warranty because it had 42k miles. Chevrolet said it was a known issue but it was not at the level of a recall and it cost $1800 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611101August 27, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On approximately 6 occasions over the past 12 months, either the right front turn lamp or left front turn lamp failed. Most recently this occurred on 8/27/24. When this happens, the entire front head lamp does not work. A warning on the dash shows as "Check Left/Right Front Turn Lamp" and the audible turn signal click is faster than normal. Turning the truck off for approximately 15 minutes fixes the issue until it returns again at random. Having functioning head lamps and turn signals is critical to safely operating a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611162August 27, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving 65 MPH hauling a trailer, the brake control disabled message was displayed. There were no warning lights illuminated. The contact decelerated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611248August 27, 2024
UNKNOWN OR OTHER
Transmission down shift really rough and the went out, Replaced with a new one from dealership and it does the exactly the same thing $7000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611257August 27, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611293August 27, 2024
POWER TRAIN
6l80 transmission out of no where started kicking in and out of gear while in busy traffic. The motor would rev up and then kick itself back into gear multiple times. This wasn’t stop and go traffic also moments later i was at a light turning left as i did the vehicle start this losing power to the transmission except this time i was in the oncoming traffic’s lane trying to turn. Thankfully the other vehicles stopped although it could have ended much worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610771August 26, 2024
STEERING
“Service power steering soon” message appeared and I took it to a Chevrolet dealership and I was informed I needed to replace the power steering module for a total of $2300 for parts a labor. Now the power steering will randomly stop, making it almost impossible to drive. There are hundreds of threads online of this model having the same issue and this should be a recall because someone is going to get injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610857August 26, 2024
SUSPENSION
My truck is a 2014 with only 53,000 miles on it. I bought it used in 2016. (it was still under factory warranty) When I tried to get my truck inspected last month the shop told me the frame had holes and cracks in it, was not safe to drive and needed repaired/replaced. I did some research and found SB 19-NA-255 regarding my truck. This issue seems to be a wide spread issue with that truck. I took it to the Chevrolet dealer I bought the truck from (WOOD Chevrolet in Carroltown, PA) to ask about the bulletin. They called their GM rep and he told them there was nothing they (GM or the dealer) could do about it. This is a known safety issue and I believe GM should take care of the repairs. Right now I had a vehicle that is not safe to drive, has very low miles and is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610885August 26, 2024
STRUCTURE:BODY
The frame is rusted out at the cross member where the shocks Mount
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610890August 26, 2024
STRUCTURE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, her husband observed corrosion and holes in front of the gas tank and the frame of the vehicle. Additionally, the contact stated that while driving at approximately 45 MPH, the ABS, traction control, and steering stabilizer warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610912August 26, 2024
SERVICE BRAKES
While in a drive thru moving up slowly to the next spot brakes became hard and had to put a lot of force on the brakes to make vehicle slow down and stop. I thought I was going to hit the car in front of me but luckily stopped within a few inches. Took it in to get serviced and mechanic said brake system checked out to be good. That was 2 years ago. This last week I was backing in a boat in the water and the brakes became hard to push and was not slowing the vehicle down. I had to put on the emergency parking brake in order not to go in the lake with the truck. It was a very scary situation with my small nephews in the back seat. I was able to drive the truck back 10 homes from Canada. This appears to be a requiring issue from complaints on this make and model of truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610942August 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
As I was exiting a highway offramp after about (4) hours of driving, the Infotainment radio went to full volume as I was listening to music either on Spotify (through Apple Car Play) or Sirius XM, I can't remember. It startled me to the point I almost rear-ended the car in front of me. As fast as I was trying to turn the volume down with the steering wheel controls, it went right up to 100% faster. The mute button on the dash did not work, I finally was able to hit the pause button on the app., and eventually fiddled with the infotainment system until the volume controls returned to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610701August 25, 2024
VISIBILITY/WIPER
The Passenger Side door mirror is manufactured with flat glass and Not Convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width of the truck (distance from the driver's head/eyes to the passenger door mirror), height and length of the truck creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". The GM Parts department advised there is no convex replacement option or even a convex towing mirror option for this truck. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610662August 24, 2024
STRUCTURE:BODY
While pulling a trailer down the highway the tailgate of my truck dropped all by itself causing considerable damage to the tailgate. If I had been carrying material in the bed of the truck it could have blown out and became a safety hazard for other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610369August 23, 2024
STRUCTURE:BODY
Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610432August 23, 2024
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH, the vehicle became difficult to maneuver and failed to return to normal operation. The contact stated that the center information display intermittently lost electrical power. No warning light was illuminated. The contact research the failure and became aware of NHTSA Campaign Number: 14V246000 (Steering); however, the VIN was not included. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610466August 23, 2024
POWER TRAIN
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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