Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11184691March 6, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD STALL AT ANY GIVEN MOMENT. THE CONTACT USUALLY HAD TO WAIT A FEW MINUTES BEFORE THE VEHICLE WOULD RESTART. THE BATTERY WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 67,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184292March 5, 2019
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED THE DEFECT WAS DIAGNOSED AS A LOST WHEEL SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184322March 5, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS PURCHASED FROM A PRIVATE OWNER, THE AIR BAG OFF AND VARIOUS OTHER WARNING INDICATORS AND GAUGES FLICKERED. ALSO, FOUR MISFIRES OCCURRED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184398March 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS IN MOTION ON A 50 MPH STATE ROAD, WHEN ALL OF A SUDDEN MY DASH STARTED DINGING AND WHEN I LOOKED DOWN IT STATED "SERVICE STABILITRAC" , AND "ENGINE POWER REDUCED". MY CAR SUDDENLY WENT DOWN TO ABOUT 40 MPH AND WOULD NOT GO ANY FASTER. IT APPEARS CHEVY HAS HAD RECALLS FOR THIS ISSUE, BUT NOT FOR MY MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183892March 4, 2019
STEERING
POWER STEERING WENT OUT WHILE DRIVING VEHICLE ON THE HIGHWAY. ABS ERROR LIGHTS AND STABILIZATION ALERT POPPED UP, BUT IT DID NOT CALL OUT THAT POWER STEERING WAS UNAVAILABLE INTIL I HAD LATER SHUT OFF AND RESTARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183818March 3, 2019
POWER TRAIN, STEERING, VISIBILITY/WIPER
MY CAR HAS HAD THE POWER STEERING RACK REPLACED 3 TIMES WITHIN A 6 MONTHS TIME FRAME. MY TRANSMISSION WAS REPLACED AND IT SEEMS TO BE SLIPPING AGAIN I HAVE HAD IT REPLACED UNDER A YEAR AGO. I WAS DRIVING WHEN I NOTICED MY CAR SLIPPING FROM 11ST FEAR INTO SECOND. THE DEFROST DOES NOT WORK PROPERLY AND ALL WINDOWS ARE FROZEN MAKING IT UNSAFE TO DRIVE YOUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183826March 3, 2019
AIR BAGS, ELECTRICAL SYSTEM
DOOR LOCKS WORK INTERMITTENTLY WITH REMOTE, ESPECIALLY OVER 75 DEGREES. USUALLY DRIVER DOOR LOCK BUT CAN BE ANY. ALL STILL WORK MANUALLY. THIS CAN BE VERY DANGEROUS BECAUSE HANDICAPPED PEOPLE ARE OFTEN IN THIS VEHICLE AND CAN'T GET OUT ON THEIR OWN. ALSO INTERMITTENTLY DEPENDENT ON HOW HOT IT IS THE SERVICE PASSENGER AIRBAG LIGHT COMES ON BUT OFTEN DISAPPEARS. THIS STARTED SOON AFTER THE SO CALLED AIRBAG RECALL WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183670March 2, 2019
UNKNOWN OR OTHER
MY TOUCHSCREEN RADIO DOESN'T WORK AT TIMES IT'S DOESN'T SHOW ANY PRESET RADIO STATIONS NOR THE TEMPERATURE PLUS I HAVE NO SOUND AND THE ONSTAR DOESN'T WORK PLUS I CAN'T TURN THE RADIO OFF BY PUSHING THE OFF BUTTON IT'S NERVE WRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183352March 1, 2019
ELECTRICAL SYSTEM
WINDOW MOTOR WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183363March 1, 2019
AIR BAGS, ELECTRICAL SYSTEM
SERVICE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES AND RESOLVES ITSELF. COMPLETE FAILURE OF INSTRUMENT CLUSTER AND HVAC SUDDENLY WITH ENGINE RUNNING. THIS APPEARS TO BE CONSISTENT WITH GM RECALL #36110. CONTACTED GM FOR FURTHER ACTION AND WAS TOLD THIS VEHICLE NOT INCLUDED WITH RECALL DESPITE SAME ISSUE AS DESCRIBED FOR RECALL. THE AIRBAG LIGHT HAPPENS WITH ADULT FRONT PASSENGER, NOT WHILE SEAT IS EMPTY, AND WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183444March 1, 2019
POWER TRAIN
TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE FORWARD AND WAS STALKING BUT THE ENGINE REVVED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183551March 1, 2019
ELECTRICAL SYSTEM
THE REAR WINDOW DEFOGGER QUIT WORKING. MY SHOP FOUND THAT THE DEFOGGER HAD LOST ITS GROUND FUNCTION IN THE FUSE BLOCK IN THE ENGINE COMPARTMENT. THE FUSE BLOCK HAD TO BE REPLACED IN ITS ENTIRETY COSTING OVER 200 DOLLARS. I DO NOT KNOW EXACTLY WHEN THE DEFOGGER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183110February 28, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182834February 27, 2019
ENGINE
CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175632February 26, 2019
AIR BAGS, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ILLUMINATED PASSENGER SIDE AIRBAG LIGHT. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182489February 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING DOWN THE ROAD THE MESSAGE CENTER POPPED UP THE SERVICE POWER ASSIST STEERING, AND THE ABS AND STABILITRAK WERE ALSO DEACTIVATED. THIS ALL HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 55MPH IN A STRAIGHT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182514February 26, 2019
ELECTRICAL SYSTEM
LEFT REAR SIDE DETECTION MODULE AND RELATED WIRING HARNESS FAILED DUE TO CORROSION FROM EXPOSURE TO WATER AND WEATHER ELEMENTS DURING NORMAL OPERATION. PLACEMENT OF MODULE INSIDE THE REAR BUMPER CAUSED MOISTURE TO ACCUMULATE WITHIN MODULE AND ITS RELATED ELECTRICAL CONNECTORS. DURING FAILURE, WHILE OPERATING THE VEHICLE, MODULE SENT ERRATIC SIGNALS TO OBC CAUSING PARTIAL SHUTDOWN OF KEY ELECTRICAL COMPONENTS INCLUDING TURN SIGNALS AND INSTRUMENT CLUSTER. THIS MODULE HAS A HIGH, PRE-MATURE FAILURE RATE, DUE TO EXPOSURE TO WEATHER ELEMENTS AND ROAD SALT IN NORTHERN STATES. CHEVROLET HAS DIFFICULTY KEEPING SUFFICIENT MODULES IN STOCK AT LOCAL DEALERS. ORDER OUT TIME FOR SUBJECT COMPONENTS IS 3-5 BUISNESS DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182420February 25, 2019
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE DOOR LOCKS KEPT LOCKING AND UNLOCKING, THE HEADLIGHTS WENT OUT, WHILE DRIVING, BUT THE MOTOR KEPT RUNNING. MY WIFE MADE IT HOME. THE (FOR ABOUT 13 TO 15 SECONDS) NEXT MORNING SHE TOOK IT TO WORK, ON THE WAY IT STALLED AND WOULD NOT START. CONSUMER REPLACED THE BATTERY AND STILL IT WOULD NOT START. BUT THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BLIND SIDE SENSOR WAS CORRODED AND INFORMED THE CONTACT TO UNPLUG THE WIRING HARNESS FROM THE BLIND SIDE SENSOR. AFTER UNPLUGGING THE WIRING HARNESS, THE VEHICLE WAS OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED GM HAS A BULLETIN OUT ABOUT CORROSION IN BLIND SIDE SENSOR CONNECTION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181283February 20, 2019
ELECTRICAL SYSTEM
INITIAL WARNING LIGHT WAS "SERVICE SIDE DETECTION SYSTEM" BUT THEN RESULTED MASS ELECTRICAL FAILURE. ALL WARNING LIGHTS ON MY DASHBOARD WERE LIT UP. ALL THE GAUGES ON MY DASHBOARD WERE AT ZERO. THE FOLLOWING VEHICLE MESSAGES WERE TRIGGERED: SERVICE FRONT CAMERA, SERVICE PARK ASSIST, SERVICE SIDE DETECTION SYSTEM, SERVICE AIRBAG, SERVICE TIRE MONITORING SYSTEM. I SPORADICALLY LOST POWER IN THE INFOTAINMENT SYSTEM AND CLIMATE CONTROL SYSTEMS. I TOOK THE VEHICLE TO CHEVROLET CERTIFIED SERVICE AND AFTER 3 HOURS THEY INDICATED THEY REPLACED A COUPLE BLOWN FUSES AND THAT ALL SYSTEMS WERE UP AND RUNNING EXCEPT THE "SIDE DETECTION SYSTEM". AT THAT POINT, I HAD TO LEAVE AND GO TO WORK. WITHIN THE DAY, I WAS BACK A SQUARE ONE WITH ALL OF THE SAME ISSUES. AFTER TAKING IT BACK A SECOND TIME, THEY INDICATED THAT THEY NEEDED TO REPLACE THE "REAR SI MODULE" IN ORDER TO FIX THE ISSUE. SO, AFTER IT ALL I WAS WITHOUT A CAR FOR 5 TOTAL DAYS AND STUCK WITH A BILL OF $1600. THIS EXACT ISSUE IS REPORTED SEVERAL TIMES SPECIFICALLY ON THIS SITE. SEEMS TO BE AN ISSUE THAT CHEVROLET NEEDS TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180992February 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2/16/2019 (SAT 3:30PM) : SUDDENLY LOST POWER WHEN DRIVING AT 70 MPH ON HIGHWAY 99 NEAR FRESNO, CALIFORNIA. FELT LIKE NO GAS COMING IN. ENGINE WAS STILL ON, BUT GAS PEDAL SEEMED TO PUMP NO GAS TO THE ENGINE. PUMPING THE GAS PEDAL HAD NO ACCELERATION RESPONSE. SPEED CONTINUED TO DROP ON THE HIGHWAY, VERY DANGEROUS! FINALLY, LUCKILY PULLED OVER TO THE SHOULDER WITHOUT MISHAP. ENGINE WAS STILL ON WHEN STOPPING BY THE SIDE OF THE HIGHWAY, KIND OF IDLING AT LOW RPM. SHUT OFF THE ENGINE AND TRIED TO RESTART IT TO HOPE FOR THE PROBLEM TO GO AWAY. CRANKED A DOZEN TIMES AND COULD NOT TO GET ENGINE TO CONTINUE. FELT LIKE RUNNING OUT OF GAS. 2/17/2019 SUN: THE CAR WAS FINALLY TOWED TO A NEARBY DEALER. 2/18/2019 MON DEALER SERVICE DIAGNOSIS REPORTED BROKEN "FUEL FLOW CONTROL MODULE". THE ESTIMATE OF ITS REPAIR (PART + LABOR) IS NEAR $500 I HAVE ASKED THE REPLACED MODULE TO BE SAVED FOR INVESTIGATION. SUMMARY: SUDDEN FAILURE OF THE FUEL FLOW CONTROL MODULE THAT COMPLETELY CUTS OFF THE FUEL WITHOUT A FAIL-SAFE DESIGN, NOR A WARNING, FOR A PART NOT IN THE REGULAR MAINTENANCE LIST, PARTICULARLY AT LOW MILEAGE (42,000) EXPOSES DRIVERS TO HIGH RISK OF ACCIDENTS ON THE HIGHWAY. ACTION REQUESTED: IT MAY BE A QUALITY-ESCAPED ISSUE ON SUCH A MODULE. FAILSAFE DESIGN IS NEEDED FOR 21 CENTURY HIGHWAY SAFETY. I ASK NHTSA TO REQUEST GM TO INVESTIGATE THIS CASE TO DETERMINE THE CAUSE OF SUCH SUDDEN FAILURE OF FUEL FLOW CONTROL MODULE ON A LOW-MILEAGE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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