Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11173352January 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I AM COMPLAINING ABOUT THE JUST PURCHASED WHIC WAS VAVOLINE WHEN PLACED IN VEHICLE ENGINE THERMAL VISCOSITY BREAKDOWN HAPPENED AND ENGINE BLOCK SEIZED. RESTARTED AFTER OIL CHANGE SAME OIL ENGINE BLOCK SEIZED. WITH WHAT I'M READING AND WATCHING THE THIRD OR FOURTH VEHICLE TOWED FROM THE NEIGHBORHOOD MAYBE IT'S THE MOTOR OIL. I UNDERSTAND THAT HIGH HEAT BREAKS DOWN RAPIDLY WITH SOY BASED LUBRICANTS. I UNDERSTAND YOU MIGHT NOT BE ABLE TO ADMIT THIS OR ARE UNAWARE BUT COULD YOU PLEASE KEEP ON FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173380January 31, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
SERVICE STABILITRAK CAME ON WHEN MERGING ON TO THE FREEWAY, (WHICH INVOLVED A TURN TO GET ON THE ON-RAMP,) SHUTTING DOWN THE CAR COMPLETELY. ALMOST HIT BY A SEMI. I HAVE HAD THE BEARINGS REPLACED BECAUSE OF STABILITRAK LIGHT. HOW HAS THIS NOT BEEN RECALLED? MY FRIEND AND I ALMOST DIED BECAUSE OF THE FAULTY SENSORS OR WHATEVER IT IS WITH THESE CRAP BEARINGS. I WAS TOLD HOW THE BEARINGS ARE MADE WITH THE SENSORS BEING PLACED IN A COMPLETELY RIDICULOUS SPOT BY AUTO PARTS STORES. SAW PLENTY OF COMPLAINTS ONLINE WITH THIS VEHICLE. SAME ISSUE. HOW HAS NOTHING BEEN DONE WITH THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173032January 30, 2019
POWER TRAIN, STEERING
TAKATA RECALL. I PULLED OUT OF MY DRIVEWAY AND REALIZED I HAD FORGOTTEN MY PURSE AND WHEN I TRIED TO BACK UP TO GET MY PURSE, THE CAR WOULD NOT MOVE. I WAS IN THE MIDDLE OF THE ROAD AND ALMOST GOT STRUCK BY ANOTHER VEHICLE. A FEW MEN CAME TO HELP PUSH THE CAR OUT OF THE ROAD. AFTER CHECKING A FEW RHINGS, THEY TOLD ME THAT MY TRANSMISSION HAD GONE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172696January 29, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE HESITATES THROTTLE BODY CAUSES CAR TO JERK CUT OFF NOT PICK UP SPEED ALWAYS IDLED UP SPEED SENSOR READS 107 MPH WHEN ONLY GOING 30MPH STALLS. ALMOST WAS REAR ENDED BECAUSE CAR SHUT OFF IN THE MIDDLE OF DRIVING.I HAVE MY CAR REGULARLY SERVICED AND ALL OF A SUDDEN THIS STARTED HAPPENING. MY BLENDOOR ACULATER CAUSE MY HEAT NOT TO SOMETIMES COME ON AND IT MAKES THIS LOUD CLICKING NOISE. MOST IF NO ALL IMPALA HAVE THIS PROBLEM AND GM KNOWS ABOUT ALL THE THINGS I TOLD YOU ABOUT YET THEY DONT WANNA RECALL THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172487January 28, 2019
ENGINE
COOLANT SYSTEM HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. AFTER REFILLING COOLANT AND OIL, IT WAS DISCOVERED THAT OIL AND COOLANT WERE DRIPPING UNDERNEATH THE CAR. ACCORDING TO A GM REPRESENTATIVE, THERE ARE SERVICE BULLETINS OUT FOR THIS YEAR MAKE AND MODEL, BUT I'VE BEEN TOLD MY VIN IS NOT ONE OF THEM. IT HAS ALL THE SAME SYMPTOMS DESCRIBED IN OTHER BULLETINS. I'M NOT SURE HOW/WHY THIS VIN ISN'T INCLUDED WHEN THE SAME SYMPTOMS EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172049January 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING MY CAR SUDDENLY THE INFORMATION AREA ON THE DASH BOARD SAID "SERVICE STABIL A TRACK " "SERVICE TRACTION CONTROL" AND "POWER TO ENGINE REDUCED" THEN THE SERVICE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THE SERVICE REP TOLD ME THAT I WOULD NEED TO REPLACE THE HIGH PRESSURE FUEL PUMP AND THE FUEL FEED PIPE. HE ASKED IF I WAS USING E85. I TOLD HIM I WAS AND HE TOLD ME THAT E85 CAUSES THAT DAMAGES IN THE CHEVROLET VEHICLES AND IS WHY HE WON'T USE IT IN HIS OWN VEHICLE. THE OWNER'S MANUAL ENCOURAGES USEING E85. GM WILL NOT PAY TO REPAIR THIS EVEN THOUGH I FOLLOWED THEIR OWNER'S MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172108January 25, 2019
AIR BAGS
I HAVE AN IDEA THAT I TOOK TO DAVIS INVENTION COMPANY T LIKE IT 2 YEARS AGO THE CAR CO.'S DON'T WANT BECAUSE IT WILL STOP ACCIDENT. CAR MAKER SAID TOO ME THEY SELL PART TOO. SO THAT LEAVES THE INSURANCE CO THAT PAYS FOR -THE PART PLEASE HAVE SOMEONE FROM YOUR RESEARCH DEPT CALL ME AT [XXX] SO I CAN TELL YOU MORE ABOUT IT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *DT *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11171947January 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING 70 MPH, MY SIDE DETECTION LIGHT REMAINED ON AND STAYED THAT WAY FOR A FEW DAYS THEN COMPLETELY STOPPED WORKING. I WAS STILL UNDER 36,000 BUT OVER 36 MONTHS. I MADE AN APPOINTMENT WITH THE DEALERSHIP BUT CANCELLED AFTER TALKING WITH MY FRIEND WHO SAID THE SAME THING HAPPENED TO HER DENALI AND IT COST HER $3000 TO FIX IT. A FEW MONTHS AGO, I WAS DRIVING AROUND 50 MPH, ALL THE SENSORS STARTED FLASHING ON MY DASH-PARKING ASSIST, BRAKES, SIDE DETECTION, FRONT CAMERA, ETC. THE GAUGES STOPPED WORKING, THE HEATER TURNED OFF AS DID THE RADIO AND FELT LIKE THE POWER WAS WAY DOWN. MY BLINKERS WEREN'T WORKING EITHER. I PULLED OVER AND TURNED THE CAR OFF TO TRY TO RESET IT AND IT DID NOT WORK. I FINISHED MY DRIVE TO WORK. WHEN RETURNING TO MY CAR, IT DID NOT REPLICATE THE SAME BEHAVIOR AS IN THE MORNING. NOW, MY LANE DEPARTURE AND FRONT CRASH DETECTION IS NOT WORKING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2014 CHEVY IMPALA. I HAVE ALWAYS BEEN, ALONG WITH MY HUSBAND, A GM PRODUCT OWNER, GM HAS A PLANT 1 MILE FROM US AND THEY ARE TALKING ABOUT SHUTTING IT DOWN. IF THIS IS NOT SOMETHING GM LOOKS INTO RECALLING, I MAY MAKE THE SWITCH TO A DIFFERENT CAR COMPANY. I HAVE NOT YET TAKEN IT TO THE DEALER BUT SINCE MORE AND MORE THINGS KEEP BREAKING, I WILL BE SCHEDULING AN APPOINTMENT SOON AND LETTING GM KNOW EXACTLY HOW I FEEL ABOUT THIS. AFTER SPENDING $35,000 ON A VEHICLE, IT SHOULD NOT ACT LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171961January 24, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHILE I WAS DRIVING, THE CAR GAVE A NOTICE OF REDUCED ENGINE POWER, THEN A FEW MILES LATER, ANOTHER NOTICE CAME ON SERVICE THROTTLE DISABLING SERVICE. AND THE CAR SHUT OFF! WITH NO WARNING, AND NO WAY TO GET TO SAFETY. IF I WASN'T IN AN AREA THAT HAD A SHOULDER I COULD GET TO QUICKLY OR IF THERE WAS ANY TRAFFIC NEAR ME, I WOULD BE DEAD! THIS IS INCREDIBLY UNSAFE AND IS GOING TO GET SOMEONE KILLED, IF IT HASNT ALREADY! THAT HAS TO BE SOME SORT OF FLAW IN THE PROGRAMING. IF I WOULD HAVE BEEN ON THE HIGHWAY, WHICH IS WHERE I NORMALLY AM AT THAT TIME OF DAY, I WOULD HAVE HAD NO TIME TO REACT AND GET TO A SAFE AREA BEFORE THE CAR SHUT DOWN ON ME. IT ALSO LOCKED UP THE STEERING WHEEL AND BRAKING SYSTEM SO I HAD NEXT TO NO POWER. IT WAS INCREDIBLY SCARY. I AM JUST GLAD THAT I WAS DRIVING THE CAR, INSTEAD OF MY ELDERLY MOTHER. SHE VERY WELL MAY HAVE HAD A HEART ATTACK FROM THE FEAR. IN NO WAY SHOULD A CAR JUST SHUT DOWN MID-DRIVE LIKE THAT! I CANT EVEN BEGIN TO EXPLAIN THE AMOUNT OF WAYS HOW BADLY THAT COULD GO WRONG, AND THIS SEEMS TO BE A COMMON ISSUE WITH CHEVY VEHICLES AND THE THROTTLE BODY. EVEN IF THE THROTTLE BODY IS GOING BAD, IN NO WAY SHOULD YOUR CAR BE PROGRAMED TO JUST SHUT OFF MID-DRIVE, EVER. I REALLY HOPE THAT IS A PROGRAMING FLAW AND NOT INTENTIONAL, BECAUSE IF THAT IS INTENTIONAL, YOU ARE TRULY TRYING TO KILL PEOPLE. WHAT IS IT GOING TO TAKE FOR CHEVY/GM TO GET THE ISSUE FIXED? HOW MANY PEOPLE GETTING KILLED IN UNNECESSARY ACCIDENTS IS IT GOING TO TAKE? I PRAY THAT MYSELF OR MY FAMILY ISN'T ONE OF THEM! PLEASE CHEVY/GM, GET THIS ISSUE FIXED ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170495January 17, 2019
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCE POWER INDICATORS ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ACCELERATOR PEDAL, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (MALCOLM CUNNINGHAM CHEVROLET, 2031 GORDON HWY, AUGUSTA, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,000. *TT CONSUMER STATED TRACTION CONTROL STABILITY THE ENGINE LIGHT STAY ON AND THE ENGINE REDUCE POWER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170526January 17, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, FLAMES APPEARED UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 792-4476) WHERE IT WAS DETERMINED THAT THE FUEL LINE CAUSED THE FIRE; HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11170657January 17, 2019
FUEL/PROPULSION SYSTEM
MULTIPLE THROTTLE BODY FAILURES, FIRST ONE WAS REPLACED BY GM AT 33K MILES LAST UNTIL ABOUT 70K SINCE 2017 HAD TO REPLACE 3 MORE TIMES ALL NEW PARTS BEING UNDER WARRANTY. ON 4TH THROTTLE BODY NOW, USUALLY HAPPENS WHEN CAR IS IN NORMAL CITY DRIVING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166797January 14, 2019
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT NO MORE THAN 65 MPH ON THE FREEWAY THE CONTROL ARM GAVE OUT AND IT CAUSED LOSS OF CONTROL. THEN IT HIT THE BARRIER WALL AND THE 2 TIRE ON THE DRIVER SIDE BLEW ON CONTACT. TOWED TO MECHANIC AND THEY SAID THAT THE TIE RODS ALSO WENT OUT. THE BRAKES AND SHOCKS AND STRUTS WERE NEW AND IT IS REGULARLY IN THE SHOP FOR DIAGNOSTICS AND REPAIRS. THIS IS INEXCUSABLE AND THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND TAKEN OUT OF CIRCULATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166807January 14, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2008 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START AND THE REDUCED POWER WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND FAULT CODE: P-2135 WAS RETRIEVED. THE MECHANIC REPLACED THE ECM, THROTTLE BODY, ACCELERATOR PEDAL MECHANISM, AND THE WIRING HARNESS BETWEEN THE ECM AND THROTTLE BODY; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169858January 14, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING 60 MPH, GO A SERVICE STABILATRAK, REDUCED ENGINE POWER, THEN ENGINE TURNED ITSELF OFF. FORTUNATELY, I WAS ON A STRAIGHT ROAD AS POWER STEERING AND BRAKES DID NOT WORK. AFTER ROLLING TO A STOP, I PUT IT IN PARK AND TRIED TO RESTART. NOTHING! NO CLICKING AT ALL. AFTER 5 MINUTES AND MULTIPLE ATTEMPTS, CAR STARTED AND DROVE NORMALLY??? CAR ONLY HAS 36,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166651January 12, 2019
AIR BAGS
AIR BAG LIGHT COMES ON AND GOES OFF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166439January 11, 2019
FUEL/PROPULSION SYSTEM
A COUPLE DAYS AGO ON JANUARY 5TH, MY CAR STARTED TAKING A SECOND LONGER THAN NORMAL TO START UP AFTER SITTING FOR HOURS AT A TIME BUT WHEN I SHUT IT OFF IMMEDIATELY AND WAIT ABOUT 3 TO 5 SECONDS TO START IT, IT STARTS PERFECTLY FINE. I HAVE BETWEEN 148,000 AND 149,900 MILES AND I'VE HAD IT FOR THREE YEARS AND THIS IS THE FIRST TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166492January 11, 2019
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, A CLUNKING SOUND WAS HEARD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT A FIRE HAD ERUPTED NEAR THE EXHAUST MANIFOLD. THE FIRE EXTINGUISHED ON ITS OWN. ALSO, THE VEHICLE INTERMITTENTLY MISFIRED AND PERFORMED SLUGGISHLY. THE VEHICLE WAS TOWED TO SCHUKEI CHEVROLET INC (721 S MONROE AVE, MASON CITY, IA 50401, 641-494-5589) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA02030 (FUEL SYSTEM, GASOLINE) AND PE00005 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE CAUSED THE CONTACT TO HAVE TO RENT A VEHICLE FOR TWO WEEKS. WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, HE WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166488January 11, 2019
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
MY AIR BAG LIGHTS ARE ON ALL THE TIME, I HAVE TO CHANGE MY BRAKES EVER 2 MONTHS BC THEY START TO LOCK UP AND GO THROUGH BRAKE PADS LIKE NOTHING. I ALSO HAVE ELECTRONICAL PROBLEMS MY BLINKERS WORK WHEN THEY WANT TO AN WHEN IT STARTS TO NOT WORK MY LIGHTS DIM IF THE RADIO IS ON IT TURNS DOWN IT'S HAPPENING MORE AN MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166184January 10, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
SINCE I PURCHASE THE CAR DECEMBER 2016, I HAVE HAD AN ISSUE WITH THE FRONT DRIVER WHEEL WELL. FROM A TIRE ROD, CV AXLE, WHEEL HUB, AND THE STABILITRAK OFF LIGHT. TODAY, I GET AN ENGINE LIGHT AND MY CAR SLOWED DOWN DRASTICALLY. NOW I HAVE A CHECK ENGINE LIGHT, SERVICE STABILITRAK, ENGINE POWER REDUCE, STABILITRAK OFF AND TRACTION OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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