Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #11187274March 16, 2019SERVICE BRAKES
THERE WAS NO ACCIDENT THE DRIVER SIDE REAR BRAKE LINE DEVELOPED A LEAK BECAUSE IT WAS RUBBING AGAINST THE SEAM ON THE SIDE OF THE GAS TANK. THE LINE IS IN GREAT SHAPE OTHERWISE. STILL HAS A BLACK COATING ON IT OTHER THAN THE AREA THAT WAS RUBBING THE PLASTIC GAS TANK SEAM. THE GAS TANK SEAM IS ALSO WORN AWAY. WE PURCHASED THIS VEHICLE USED IN THE FALL OF 2010 AND THESE ARE THE SAME BRAKE LINES AS WERE ON IT AT TIME OF MY PURCHASE. VERY DANGEROUS EXPERIENCE FOR MY WIFE WHO WAS DRIVING THE VEHICLE WHEN THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY SHE GOT IT INTO A PARKING LOT AND PARKED. THIS HAPPENED 3-15-2019. I TOOK PICTURES THEN GENTLY PULLED THE BRAKE LINE AWAY FROM THE GAS TANK AND TOOK A PICTURE OF THE HOLE WORN IN THE LINE AND WEAR ON THE GAS TANK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187089March 15, 2019UNKNOWN OR OTHER
THE BLIND SPOT ALERT QUIT WORKING AT 48000 MILES. DEALER QUOTED $1000 TO REPAIR. MANY IMPALA OWNERS ARE HAVING THIS PROBLEM. APPEARS TO BE A PROBLEM WITH LOCATION AND DESIGN OF THE SENSORS.WATER AND SNOW CAN CONTAMINATE THE SENSORS AND CAUSE THEM TO FAIL. GM NEEDS TO PROVIDE WARRANTY RELIEF BECAUSE OF A POOR DESIGN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187097March 15, 2019POWER TRAIN
WHEN TAKING OFF FROM STOP THE CAR HESITATES AND JERKS HARD AND SOMETIMES 10 TO 15MPH WILL QUIT ACCELERATING AND THEN JERK THEN TAKES OFF. STATE HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186711March 14, 2019ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
'TAKATA RECALL' WHILE DRIVING ON THE HIGHWAY, MY VEHICLE WILL LOSE POWER, WHICH CAUSE THE VEHICLE TO SHUT DOWN. ON THE DASHBOARD, SERVICE AIRBAG APPEARS AS WELL AS THE ABS LIGHT AND LOCK MODE COMES ON. THE VEHICLE KEY WILL NOT TURN TO OFF MODE UNTIL A FEW SECONDS. THEN ONCE THE VEHICLE ALLOWS THE KEY TO TURN TO OFF MODE, U HAVE TO WAIT A FEW SECONDS THEN THE CAR WILL START WITH NO PROBLEM AND THE ABS AND LOCK SIGNAL ON DASHBOARD GOES OFF. THIS HAS HAPPENED SEVERAL TIMES IN ONE TRIP ON THE HIGHWAY. THIS IS NOT SAFE AT ALL BECAUSE THE STEERING WHEEL ALSO GET STIFF AND THE TRACTION CONTROL COMES ON THE DASHBOARD AS WELL. WHAT CAN I DO ABOUT THIS? SHOULD I TAKE MY VEHICLE IN TO THE DEALERSHIP? THE LAST TIME THIS PROBLEM HAPPENED TO ME WAS MARCH 14, 2019
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186792March 14, 2019STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET (1601 SOUTHTOWN DR, BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR WAS REPLACED. THE CONTACT INDICATED THAT THE SAME FAILURE WAS PREVIOUSLY DISCOVERED THIS YEAR WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,080. *TT CONSUMER STATED HE HAD A 27 INSPECTION COMPLETED AND DEALER STATED THERE WAS A SMALL LEAK WITH A MILAGE OF 33,393. STEERING GEAR WAS REPLACED AT 20,080 MILES AND AGAIN AT 13,893 MILES. CONSUMER FEELS THERE IS A DESIGN OR MANUFACTURING ISSUE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186654March 13, 2019STEERING
WHEN YOU START TO CAR THE POWER STEERING IS OUT AND IT LOCKS UP THEN YOU DRIVE AND IT'S LIKE DRIVING A MANUAL STEERING CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186340March 13, 2019AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
NOTIFICATION ON DASH HAS BEEN ON STATING THAT THE AIRBAG DEPLOYMENT SYSTEM WILL NOT DEPLOY. ON STAR HAS ALSO SENT ME DIAGNOSTIC REPORTS STATING THIS IS A URGENT MATTER THAT NEEDS TO BE FIXED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186389March 13, 2019SERVICE BRAKES
WHILE ENGINE RUNNING AND VEHICLE IS STATIONARY AND/OR IN MOTION THE BRAKE LIGHTS FLASH INTERMITTENTLY. BRAKES DO NOT ENGAGE, BUT IT DOES CAUSE CRUISE CONTROL TO DISENGAGE. SAW A RECALL FOR THIS, BUT MY VIN NOT INCLUDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186558March 13, 2019ELECTRICAL SYSTEM
STARTED WITH THE AUTOLOCK DOORS FAIL SOMETIMES, THEN THE CAR STARTED SHUTTING OFF AND NOT STARTING I'VE HAD IT IN THE GARAGE TWICE,TO NO AVAIL IT ENDED UP BEING TOWED BACK TO MY RESIDENCE TWO DAYS AFTER REPAIR. REPLACED THE BATTERY, THE BATTERY CABLE AND A RELAY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185314March 13, 2019LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
2015 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BLIND SPOT DETECTION SYSTEM. *LD *TR THE CONSUMER STATED HE HAD TO PAY ALMOST HALF THE REPAIRS WHICH IN COST IS OVER $600. *TR *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186094March 12, 2019STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,052.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185730March 11, 2019AIR BAGS, ELECTRICAL SYSTEM
FOR OVER A YEAR NOW, AN AIRBAG RED LIGHT COMES ON SPORADICALLY ALONG WITH A BEEPING NOISE. I CAN'T AFFORD THE HUNDREDS OF DOLLARS THE LOCAL DEALERSHIP REQUIRES TO CHECK IT OUT TO SEE IF IT IS THE DRIVERS SIDE OR PASSENGER AIR BAG. I JUST WANT TO KNOW IF IT IMPOSES ANY DANGER. THEY SAY IT MAY ME JUST A FAULTY SYSTEM AND THAT IT DOESN'T NECESSARILY MEAN THAT THE AIRBAG WOULDN'T DEPLOY IN AN EMERGENCY. BUT THEY HAVE TO TAKE THE WHOLE FRONT SIDE OUT TO CHECK. THE LABOR TIME IS QUITE PRICE. ALSO, WHEN USING MY REMOTE, THE DOOR LOCKS STAY LOCKED OFF AND ON. NO RHYME OF REASON. IT HAS BEEN GOING ON FOR OVER A YEAR; BUT YOUR FORM HERE MAKES ME PUT JUST ONE DATE DOWN IN ORDER TO PROCEED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185824March 11, 2019SERVICE BRAKES
REAR RIGHT BRAKE LINE LEAKING FLUID. THIS COULD BE A FATAL ACCIDENT IF I WAS ON THE HIGHWAY. MY 2003 CHEVY IMPALA REAR RIGHT BRAKE LINE IS RUSTED BADLY. THE BRAKE LINE ACTUALLY RUBBING AGAINST AN ACROSS LINE THAT HAS A BUNCH OF ELECTRIC LINES BUNDLED TOGETHER WHICH IS GOING OVER THE RUSTED BRAKE LINE AND ENDS UP CAUSING THE BRAKE LINE WORN OUT AND BRAKE FLUID LEAKAGE. THIS COULD BE A SERIOUS SAFETY ISSUE. IS IT POSSIBLE THE ADMINISTRATION COULD CONDUCT A RESEARCH ON THE MODEL OF THIS CAR FOR THIS ISSUE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185697March 10, 2019STEERING
SERVICE POWER STEERING WAS DISPLAYED ON MY VEHICLE WHICH MADE YOU'RE DRIVING VERY DANGEROUS AND UNSAFE. I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T FINE ANYTHING WRONG BUT THE PROBLEM WAS CLEARLY THERE. THIS OCCURRED ON FEBRUARY 1 AND AGAIN ON MARCH 8.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185714March 10, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VERY BAD KNOCKING NOISE ALSO ELECTRICAL FIRE COULD'VE CAUGHT ON FIRE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185592March 9, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING AT ANY SPEED THE INSTRUMENT CLUSTER WILL COMPLETELY DIE OUT. BLINKERS NOT FUNCTIONING. SEEMS LIKE SOME SORT OF SHORT. ALSO BLIND SPOT ALERT NOT WORKING , FORWARD FACING CAMERA, PARK ASSIST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184889March 7, 2019AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11184550March 6, 2019ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHUT OFF, THE MOTOR CONTINUED TO RUN. CLASSIC CHEVROLET (440-255-5511, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) DIAGNOSED THAT ONE OF FOUR ACTUATORS NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY WHEN THE OTHER THREE ACTUATORS WOULD POTENTIALLY FAIL. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER STATED THAT THE WARRANTY EXPIRED AND PROVIDED A CASE NUMBER. THE MANUFACTURER REFUSED TO HONOR THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184567March 6, 2019ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE "SERVICE STABILITRACK" MESSAGE DISPLAYED ON THE MESSAGE CENTER. THE VEHICLE LOST ACCELERATION, THE RPMS INCREASED, AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY EIGHT MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184613March 6, 2019ELECTRICAL SYSTEM
VEHICLE WILL NOT START. ALL ELECTRICAL THINGS WORK, THE LIGHTS, DASHBOARD, ETC.. BUT THERE IS NO POWER TO STARTER. THIS VEHICLE HAS 150000 MILES ON IT AND HAS HAD 6 NEW BATTERIES INSTALLED. THE NO START ISSUE WAS BELIEVED TO BE OCCURRING AFTER CAR WAS BROUGHT THROUGH CAR WASH DURING VERY COLD TEMPS OUTSIDE, BUT THIS IS NOT THE ISSUE NOW. NOW IT STARTS SOMETIMES AND WILL NOT START AT OTHER TIMES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0