Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10586136May 2, 2014
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS MY 2014 IMPALA INDICATED IMMINENT CRASH BY FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH 3 OR 4 BEEPS. THE FIRST COUPLE OF TIMES I THOUGHT MAYBE THE SENSOR WAS PICKING UP A SHADOW OR PARKED CAR BUT AS IT HAPPENED A FEW MORE TIMES I CAME TO THE REALIZATION THAT IT WAS NOT OPERATING CORRECTLY. ON CLEAR SUNNY DAYS WITH NO CARS IN FRONT OF ME IT BEGAN TO OCCUR. I'VE OWNED THE CAR FOR 2 MONTHS AND IT HAS PROBABLY HAPPENED 15 TO 20 TIMES. AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE I'M NOT THE ONLY ONE IN THE COUNTRY TO HAVE THIS PROBLEM AND IN FACT IF MY CAR WAS EQUIPPED WITH AUTOMATIC BRAKING FUNCTION I'M CONFIDENT THAT IT WOULD HAVE APPLIED THE BRAKES AND CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586240May 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE STABLE LIGHT TRACK AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED AS THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (ELECTRICAL SYSTEM) BUT HAD EXPERIENCED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4000. UPDATED 6/18/14*CN UPDATED 8/25/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586271May 2, 2014
AIR BAGS, STRUCTURE:BODY
TRACTOR TRAILER HIT A 1/2 SCHOOL BUS WHICH HIT US ON THE DRIVERS SIDE, NO AIR BAGS WENT OFF. PASSENGERS HAD SEVERE INJURIES INCLUDING NECK, ARMS, NERVE, HANDS, SHOULDER DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10585817May 1, 2014
VISIBILITY/WIPER
THE WIPERS HAD ICE ON THEM AS WELL AS THE RIGHT HAND SIDE OF THE WINDSHIELD ON 01/25/14 A WEEK AFTER I BOUGHT MY CAR. THE DEFROSTER HAD BEEN ON ALL THE TIME DURING MY DRIVE HOME, ABOUT 1 HOUR. I HAD TO STOP A NUMBER OF TIMES TO KNOCK THE ICE OFF THE WIPERS AND SCRAPE THE WINDSHIELD. IT HAPPENED AGAIN ON 04/03/14 WHEN I WAS DRIVING HOME FROM THE MPLS AIRPORT. I HAD PUT ON NEW WIPERS AFTER THE FIRST INCIDENT, YET THESE WIPERS ICED UP AS WELL. I AGAIN HAD THE DEFROSTER ON, SOMETIMES IT WAS FULL BLAST. I TOOK PICTURES OF THE WIPER BLADES ON THE 4/3 DRIVE. I SHOWED THEM TO THE DEALERSHIP AND THEY SAID THE DEFROSTERS WERE WORKING FINE. TO ME THIS IS A SAFETY ISSUE. ALSO THERE IS TERRIBLE ROAD/WIND NOISE. I HAVE RECORDED IT. I HAD ALL THE WINDOWS UP, NOTHING WAS TURNED ON AND THE NOISE IS TERRIBLE. EVEN WHEN AT A STOP, YOU CAN HEAR THE NOISE OF THE PASSING CARS 2 OR MORE LANES AWAY. THE DEALERSHIP SAID THEY COULDN'T DO ANYTHING FOR IT. THEY ARE WORKING WITH ME TO TRY TO RESOLVE THE ISSUE. SO I HAVE NO COMPLAINTS ABOUT THE DEALERSHIP, BUT WITH THE CAR. I AM THINKING OF TAKING IT TO A BODY SHOP AND SEE WHAT THEY THINK OF THE ROAD/WIND NOISE. I EVEN WEAR EARPLUGS IF I HAVE TO GO VERY FAR BECAUSE I CAN'T STAND TO LISTEN TO THE NOISE. I USED TO LOVE TO GET IN THE CAR AND JUST DRIVE, WITH NO RADIO ON, I DON'T IN THIS CAR. IF YOU WOULD LIKE A PICTURE OF THE WIPER BLADES OR LISTEN TO THE NOISE IN MY CAR I CAN SEND THOSE TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585937May 1, 2014
POWER TRAIN
FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 17804457 (1), PLUS THE FOLLOWING PARTS:17804457(1)-CORE RETURN, 24264377 (1)- SEAL KIT, 25886620(2)- GASKET,10333578(1) - GASKET, 12609163(1) - GASKET. IT IS A WARRANTY CLOVERED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584865May 1, 2014
SEAT BELTS, AIR BAGS
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO THE SEAT BELT RECALL NOTICE. *SMD THE CONSUMER STATED THE WARNING LIGHT FOR THE READINESS AIR BAG FOR THE DRIVER SEAT BELT AS WELL AS THE AIR BAG LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER, ONLY THE ANCHOR WAS APART OF THE RECALL, AND IT WOULD COST$400 TO REPLACE THE SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586004May 1, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERKED. IN ADDITION, THE VEHICLE FAILED TO SHIFT FROM PARK AND THE IGNITION KEY FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER WHO WERE BOTH UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585664April 30, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT ILLUMINATED THAT THE AIR BAG WAS OFF WHEN A PASSENGER WAS IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,253. RG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585710April 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED WAS DRIVING APPROXIMATELY 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S FRONT END BUMPER SUSTAINED MODERATE DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THERE WAS NOT A RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10585778April 30, 2014
ELECTRONIC STABILITY CONTROL (ESC)
BACKING OUT OF MY GARAGE WHEN CHECK ENGINE, STABILITRAK PROBLEM, REDUCED ENGINE POWER LIGHT CAME ON MESSAGE PORTION OF DASH.DROVE UNDER REDUCED POWER, MAX 30 MPH, TO DEALER, APPROXIMATELY 15 MILES. LEFT CAR WITH DEALER FOR APPROXIMATELY 2 DAYS. INVOICE FROM DEALER SAID, DIAGNOSE CODE P2135, TRACE TO THROTTLE POSITION SENSOR-BULLETIN REPLACED SENSOR ASSEMBLY, GM 19300180 SENSOR KIT, NO CHARGE TO ME UNDER POWER TRAIN WARRANTY. TODAY, APRIL 30, 2014, SAME WARNING LIGHT CAME ON, STABILITRAK PROBLEM, REDUCED POWER, WHEN BACKING OUT OF SAME GARAGE. PARKED CAR BACK IN GARAGE AND CALLED DEALER, HAVE APPOINTMENT TOMORROW. HOPE THEY CAN PERMANENTLY FIX PROBLEM AS DRIVING UNDER REDUCED POWER IS DANGEROUS AND CAN OCCUR ANYWHERE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585533April 29, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE, ENGINE POWER REDUCED, SERVICE STABILITRAK, TRACTION CONTROL, AND THE ENGINE OVERHEATED WARNING LIGHTS ILLUMINATED . THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION VALVE, THE SECONDARY AIR PUMP, AND THE APP SENSOR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 80,000....UPDATED 07/15/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585185April 28, 2014
SERVICE BRAKES
PARKING BRAKE WOULD NOT RELEASE (SUPPOSED TO DO SO AUTOMATICALLY, ALSO WOULD NOT RELEASE MANUALLY) ON MULTIPLE OCCASSIONS. HAD BURNING BRAKE SMELL WHILE DRIVING. BRAKE CALIPERS WORN DOWN. NO SERVICE CODES SET. PARKING BRAKE WORKING AS DESIGNED AT THE TIME OF SERVICE. GM TECHNICAL ASSIST STARTED CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585258April 28, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WOULD EXHIBIT A CLICKING AND GRINDING NOISE WHILE THE CONTACT WAS DRIVING 35 MPH. THE CONTACT DID NOT TAKE THE VEHICLE IN FOR REPAIRS. THE CONTACT DID NOT NOTIFY MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585270April 28, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT 30 MPH THE TRAK STABILIZATION LIGHT CAME ON WITH A WARNING THAT ENGINE POWER WAS REDUCED. I STOPPED THE CAR AND SHUT OFF FOR ABOUT 5 MINUTES. WHEN I RESTARTED THE CAR, THE WARNINGS CAME BACK ON AGAIN. I WAS ABLE TO MAKE IT TO MY DESTINATION SAFELY. WHEN I GOT BACK IN THE CAR APPROXIMATELY 6 HOURS LATER, THE CAR STARTED FINE WITH THE ONLY WARNING BEING THE CHECK ENGINE LIGHT. I DROVE HOME AND CALLED MY LOCAL REPAIR TO LOOK AT IT. THE NEXT DAY WHEN I STARTED IT THERE WERE NO WARNING LIGHTS AT ALL AND MY LOCAL DEALER CHECK THE SENSORS AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENED AGAIN ABOUT 30 DAYS LATER AND HAS CONTINUED TO HAPPEN 4 TIMES SINCE THEN. EACH TIME AFTER 2-5 HOURS THE CAR SEEMS FINE EXCEPT FOR CHECK ENGINE LIGHT WHICH GOES OUT THE NEXT DAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585318April 28, 2014
ENGINE, POWER TRAIN
TL- CONTACT OWNS A 2008 CHEVEY IMPALA LT. THE FAILURE OCCURED APRIL 2014. THE CONTACT WAS DRIVING AND YOU HIT A POTHOLE. THE CONTACT STATED THAT THEY HAD TO PUT ON HAZARD LIGHTS ON. THE CONTACT BRAKES FAILED AFTER HITTING THE POTHOLE, PREVENTING HER FROM STOPING THE VEHICLE. THE CONTACT STATED THE KEY IGNITION FAILED. THE CURRENT MILLAGE IS 109,000. THE CONTACT CALLED THE MANUFACTURE. THERE WERE NO REPAIRS MADE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585335April 28, 2014
ENGINE
I WAS DRIVING AND SUDDENLY THE CAR LURCHED AND THE CHECK ENGINE LIGHT CAME ON AS WELL AS MESSAGES THAT SAID, "REDUCED ENGINE POWER, CHECK STABILITRAK AND SERVICE TRACTION CONTROL". I MADE IT HOME AND PARKED THE CAR IN THE DRIVEWAY FOR A DAY AND A HALF AND WHEN I STARTED IT AGAIN, THE MESSAGES WERE GONE BUT THE ENGINE LIGHT WAS STILL ON. I BROUGHT IT TO MY LOCAL DEALER AND WHEN THEY CHECKED IT, IT CAME UP STORED CODE P2122- ACCELERATOR PEDAL SENSOR. I HAVE HAD THIS CAR 6 MONTHS AND IT ONLY HAS 42426 MILES ON IT AND NOW I'VE HAD TO SPEND OVER $300 ON A REPAIR. IT IS RIDICULOUS THAT THIS SENSOR FAILED ALREADY. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH MANY PEOPLE EXPERIENCING THE SAME THING. GM SHOULD BE FORCED TO FIX THIS ISSUE AND REIMBURSE ALL OF US WHO HAVE HAD TO PAY TO FIX THEIR MISTAKE. THEY ARE OBVIOUSLY USING INFERIOR PARTS AND THEIR CONSUMERS ARE PAYING THE PRICE. IT'S NO WONDER THE AMERICAN CAR MARKET NEEDED A BAILOUT WHEN THEIR PARTS DON'T LAST 40,000 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585171April 27, 2014
SERVICE BRAKES, WHEELS, SUSPENSION
WHILE TRAVELING AT HIGHWAY SPEED IN LIGHT BLOWING SNOW, VEHICLE BEGAN TO VIBRATE. VIBRATION WAS EXTREME AND CONSTANT. AFTER CONTACTING TWO CHEVROLET DEALERSHIPS WE WERE ADVISED IT WAS A COMMON PROBLEM WITH SNOW BUILDING UP ON RIMS. WE WERE ADVISED TO POWER WASH THE INSIDE OF THE RIMS. THIS WAS DONE AND THE PROBLEM WAS FIXED. DURING THE APPROXIMATE 800 MILE TRIP IN AND OUT OF SNOW THIS HAD TO BE DONE TWICE. CHEVROLET WAS CONTACTED AND WE WERE ADVISED THERE WAS NOTHING THEY COULD DO. THE VIBRATION BECOMES VIOLENT ENOUGH THAT HIGHWAY SPEEDS ARE NOT OBTAINABLE AND THE VEHICLE IS HARD TO CONTROL. THIS FORCED US TO TRAVEL BELOW THE POSTED MINIMUM FREEWAY SPEED UNTIL AN EXIT WITH A POWER WASH AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584785April 25, 2014
AIR BAGS
WHEN I MAKE A RIGHT OR LEFT TURN MY SERVICE AIRBAG LIGHT COMES ON.. WHEN I GET IN THE CAR TO START IT UP ITS A LOUD TAPPING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584892April 25, 2014
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584960April 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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