Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10633046September 14, 2014
ELECTRICAL SYSTEM
FOR 5 OR MORE YEARS WHEN I TRY TO START THE MOTOR I GET NOR RESPONSE FROM THE STARTER, THE LIGHTS DIM AND OTHER ELECTRICAL DRIVEN THINGS SHUT DOWN. IF I TOUCH THE SOLENOID TERMINAL OF THE STARTER WITH A HOT WIRE THE STARTER RUNS AND THE ENGINE STARTS. WHEN I TAKE THE HOT WIRE OFF THE TERMINAL THE ENGINE DIES. SOMETIMES IF I CLEAN THE FUSE CONTACT AND TRY AGAIN IT WILL START BUT OFTEN WILL NOT. I HAVE FOUND THAT REACHING UNDER THE DASH AND MOVING THE WIRES THAT COME OUT OF THE SWITCH BEHIND THE DASH KEY WILL GET IT TO ACTIVATE THE STARTED BUT EVEN THIS SOME TIMES ISN'T IMMEDIATELY EFFECTIVE. I HAVE AT TIME HAD TO WALK AND TRY AGAIN AT A LATTER TIME. THIS COULD BE A VERY SEVERE SAFETY HAZARD. IF ME AND MY FAMILY MEMBERS INCLUDING MANY CHILDREN, GRANDCHILDREN AND GREAT GRANDCHILDREN COULD BE STRANDED WHEN WE STOP ALONG THE ROAD OR EVEN IN THE BACK COUNTRY WHERE WE LIKE TO GO. EXAMPLE: A SEVERE STORM OR OTHER REASON TO HAVE GET GOING FAST SUCH AS INJURY OR SUDDEN SEVER ILLNESS, WHEN I DISCUSSED THIS PROBLEM WITH CHEVY DEALERS THEY SAY THAT THIS RECALL WILL NOT EVEN GET ME AND INSPECTION RE THE IGNITION SWITCH WITHOUT A LARGE SERVICE FEE. I FEEL THAT IS A DEFECTIVE SWITCH AND SHOULD BE REPLACED. IT APPEARS THAT THE POWER WIRE TO THE COIL IS ON THE SAME CIRCUIT AS THE ONE ACTIVATING THE STARTER SOLENOID SO IF THE ENGINE SHOULD STALL FOR ANY REASON ONE MAY NOT BE ABLE TO START IT AND YOU WOULD HAVE THE CONDITION THAT THIS RECALL IS ABOUT. I T DOESN'T MATTER IF I USE A SINGLE KEY AND I HAVE TRIED BOTH KEYS. THE DEALERS DON'T WILL NOT EVEN LOOK AT THE SWITCH ITSELF. MY EXPERIENCE SHOWS THAT JUST PUTTING A PLUG IN THE IN THE KEY SLOT WILL NOT SOLVE THE PROBLEM. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633055September 14, 2014
ENGINE
THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME AND LUCKILY NOT WHILE TRAVELING ON A HIGHWAY. I AM GETTING A TRACTION CONTROL LOSS WITH REDUCED POWER LIGHT ON THAT ACTUALLY POWERS DOWN THE ENGINE. I HAVE BEEN ABLE TO SHUT THE CAR OFF AND CLEAR THE LIGHT AND IT WORKS O.K. BUT THAT IS NOT A PERMANENT FIX. THIS PROBLEM WITH THESE VEHICLES HAS BEEN WELL DOCUMENTED HUNDREDS OF TIMES ON FORUMS ALL OVER THE INTERNET AND WHY HAS GM DONE NOTHING ABOUT THIS? SOMEONE IS GOING TO DIE OR SERIOUSLY BECOME INJURED DUE TO THIS DEFECT, I HOPE TO GOD IT IS NOT ME!!! THIS IS REALLY A PROBLEM IF YOU ARE TRAVELING AT A HIGH RATE AND SPEED AND THE ENGINE DECIDES TO POWER DOWN. I WANT THIS ADDRESSED ASAP BEFORE WE ARE READING AND HEARING ABOUT ANOTHER FATALITY AT THE HANDS OF GM!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632681September 12, 2014
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632712September 12, 2014
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ABS TRACTION WARNING INDICATOR REMAINED ILLUMINATED. ALSO, THE CONTACT HEARD AN ABNORMAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. AN INDEPENDENT MECHANIC STATED THAT THE ABS INDICATOR NEEDED TO BE REPAIRED. THE REPAIR WAS MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. UPDATED 10/23/14*CN UPDATED 04/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632751September 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THERE WAS A DELAY IN ACCELERATION AND IT JERKED VIOLENTLY. THE FAILURE PERSISTED FOR THE PAST YEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/22/14*CN THE CONSUMER STATED WHEN THE AIR CONSDITION IS ON IT SPEEDS THE MOTOR UP AND THE SHIFTS BETTER. WHEN PULLING OUT FROM A RED LIGHT THE VEHICLE WILL GET SLUGGISH. UPDATED 4/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632834September 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL, CHECK ENGINE, AND REDUCE POWER WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE BATTERY CABLE NEEDED TO BE DISCONNECTED AND RECONNECTED IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632405September 11, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WOULD NOT LOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,463.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632417September 11, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THE CAR WAS CONSTANTLY STALLING IN LOW SPEED OR STARTING FROM A STOP IN D DRIVE. THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR HAD STALLED A FEW TIMES IN TRAFFIC, BECOMING A HAZARDOUS SITUATION. CAR WAS OVERHEATING. CAR HAD BEEN SERVICED A WEEK AGO AT AAA REPAIR CENTER, EATONTOWN, NJ FOR OIL LEAK FROM GASKET OF THE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632419September 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SHUT OFF AND PARKED, THE CONTACT RESTARTED THE VEHICLE BUT THE SHIFT LEVER FAILED TO MOVE FROM THE PARK POSITION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE GEAR SHIFT WIRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,029. UPDATED 10/22/14*CN UPDATED 4/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632451September 11, 2014
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE JERKED VIOLENTLY. IMMEDIATELY FOLLOWING THE INITIAL FAILURE, FUEL SPEWED OUT OF THE FUEL PUMP. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632455September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT MADE AN ABNORMAL THUMPING SOUND LASTING THIRTY SECONDS. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS THE TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT TEMPERATURE ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632497September 11, 2014
ELECTRICAL SYSTEM
IN AUGUST 2014 I RECEIVED A LETTER FROM GM STATING THAT THERE IS A RECALL ON MY VEHICLE RECALL# 14299, THE LETTER STATED THAT THERE IS A PROBLEM WITH THE IGNITION SWITCH WHERE IF I HAPPEN TO GO OVER A SPEED BUMP, HIT A POTHOLE OR OFF ROAD MY KEY "MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION". THE LETTER ALSO STATES THAT IF THIS WERE TO OCCUR IT WOULD AFFECT MY POWER STEERING, BREAKING AND AIR BAGS DUE TO THE FACT THAT THE SWITCH IS NOT IN THE RUN POSITION RESULTING IN HIGH RISK OF CRASH INCREASING THE RISK OF INJURY OR FATALITY. I WAS SHOCKED WHEN I RECEIVED THIS INFORMATION, I FOLLOWED THE DIRECTIONS OF THE LETTER AND REMOVED ANYTHING THAT ADDED EXTRA WEIGHT TO MY KEY AND CALLED GM IMMEDIATELY. I WAS TOLD BY A GM REP TO CONTACT MY LOCAL DEALER TO SEE WHEN PARTS WILL ARRIVE TO RESOLVE THIS ISSUE WHICH STILL TO THIS DAY THEY HAVE NOT. UPON DOING FURTHER RESEARCH I COME TO FIND OUT THAT DUE TO THIS ISSUE THERE HAS BEEN MULTIPLE CRASHES EVEN SOME FATALITY'S!!, NOW I AM TERRIFIED TO DRIVE MY VEHICLE SEEING AS HOW GM DOES NOT GUARANTEE THAT EVEN WHEN ONLY USING THE IGNITION KEY WITHOUT ADDED WEIGHT THAT THE IGNITION WONT BE JARRED TO SWITCH TO THE OFF POSITION. I FEEL THESE VEHICLES SHOULD NOT BE ON THE ROAD SEEING HOW THEY CAN CAUSE HARM TO CHEVY OWNERS AND PEOPLE ON THE STREETS, ALSO SHOULD BE COMPENSATE IN SOME WAY DUE TO THE FACT THAT I HAVE BEEN HAVING TO FIND OTHER WAYS TO TRANSPORT MYSELF WHERE I NEED TO BE. I REFUSE TO PUT MY LIFE AND THE LIFE OF MY PASSENGERS AT RISK BY DRIVING THIS UNSAFE VEHICLE. I AM VERY FRUSTRATED AND EXTREMELY UNHAPPY WITH SLUGGISH RESPONSE AS WELL AS THE DISINCLINED ATTITUDE OF THE REPS AT GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632554September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632602September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHEN STARTING THE VEHICLE, IT HESITATED TO START. THE CONTACT MENTIONED THAT WHEN ACCELERATING TO 20 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE BEFORE JERKING INTO GEAR. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632074September 10, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,771. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631835September 10, 2014
VEHICLE SPEED CONTROL
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE KEY FOB RECALL NOTICE AND SEEKS REIMBURSEMENT FOR THROTTLE BODY CONTROL UNIT. *SMD THE CONSUMER STATED ON 2 SEPARATE OCCASIONS, A SENSOR WENT OFF AND SHE LOST ENGINE POWER AND THE BRAKES. THE MECHANIC REPLACED THE THROTTLE BODY CONTROL UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632124September 10, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:GLASS, SIDE/REAR, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE METAL LATCH PINCHED HER FINGER. THE REAR PASSENGER REAR WINDOW SQUEALED WHENEVER THE CONTACT ATTEMPTED TO MOVE THE WINDOW UPWARD OR DOWNWARD. THE CONTACT ALSO STATED THAT THE SIGNAL BLINKER GENERATED FALSE COMMANDS INTERMITTENTLY. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632192September 10, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE THROTTLE PEDAL SENSOR AND THE EVAPORATE SYSTEM. THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT MENTIONED THAT THE THROTTLE PEDAL SENSOR WAS REPLACED ON SEVERAL OCCASIONS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632213September 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000..UPDATED 09/30/14 *BF THE PART WAS REPLACED AND THE PROBLEM WAS RESOLVED. UPDATED 10/07/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632240September 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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